Financial Markets Atlas: Service Providers (EU)

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Level 1 flows of the service providers of the EU capital markets: the firms that hold, administer, record, rate, price and index the assets, seen from the provider’s side, one diagram per service. The worked example is a European custody bank with its custody hub in Paris and its depositary and central administration business in Luxembourg, also transfer agent, securities lending agent and paying agent (EUR 10,000,000,000,000 of assets under custody, 3,000 clients, a network covering 90 markets, illustrative); the data group has its own examples. Each diagram follows one service with the provider at the center, its clients on one side, its network, the market, T2S and the CSDs and the regulators on the other; the strip above it is the service. Columns are the parties, rows the phases; numbered steps are messages, deliveries, payments or reports between them, with the channel or system in the pill. Hover a step for the detail, click it or use the walkthrough to be taken through the diagram step by step. The clients’ side of the same services is on the asset manager, hedge fund, wealth manager and asset owner pages, the infrastructure on the market infrastructure page. EU market conventions and EUR throughout; all numbers illustrative. New to this? Begin with Start here.

How the diagrams work, the chain common to all 28 diagrams, a map of the services, who provides each service and how it is paid and controlled, and a glossary.

How to read a diagram

Columns are the partiesThe clients on the left, the service provider in dark petrol at the center (the subject of every diagram), its network of sub-custodians and agents, the brokers, counterparties and issuers, the depositories and payment systems, and the regulators and auditors on the right.
Rows are the phasesTime runs down the page in the service’s own cycle: the onboarding and the setup, the trade date to the settlement date, the record date to the payment date of an event, the daily NAV and the month-end, the yearly audit. The band label gives the timing.
Arrows are stepsNumbered in order. Solid arrows are messages, deliveries or payments; dashed ones are standing flows like reports and reviews; two-headed ones are exchanged or matched. Boxes on the provider’s own lifeline are what it does internally: a check, a calculation, a reconciliation, a booking.
Pills are the channelAmber for voice and chat, blue for the portals and platforms, rose for the SWIFT messages (MT540 to MT543 for settlement, MT564 to MT566 for corporate actions, MT535 and MT536 for statements, and their ISO 20022 successors), grey for the rails and the depositories (T2S, T2, the CSDs and the ICSDs), teal for market data, lavender for the provider’s own systems. Each pill shows a one-line definition on hover.
The strip is the serviceAbove each diagram the worked example strip gives the service: the client, the volumes, the network and the systems, the rules, the fees. Hovering a step shows the full detail; clicking it opens the walkthrough.
The grouping is by line of businessThe area tabs are the provider’s businesses (custody, asset servicing, securities lending and collateral, fund administration, transfer agency and fund services, issuer services, data, ratings and indexes, the network and the controls) and the product tabs under each are the services. The facts table lists every service with the same five columns.

A flow can be read two ways: scroll the diagram and hover for detail, or press Walk through the steps above any diagram to follow it one step at a time, with the detail in a card. The arrow keys move forward and back.

The servicing chain every diagram is part of

BankThe service providerClientMarket participantsMarket infrastructuremessage or transferstanding flowexchanged and matchedoption, when needed1sequence, on the party that actsVoice, chatElectronic platform, APISWIFT messageInfrastructure system (payment, clearing, reporting)Internal systemOtherhover an arrow or a badge for the full detail
THE APPOINTMENT once; reviewed yearly THE TRADE T SETTLEMENT T to T+2 THE ASSET’S LIFE income, events, votes VALUATION AND REPORTING daily; monthly CONTROL yearly CLIENTS the management companies, the funds, the insurers SERVICE PROVIDER the custodian, the depositary, the administrator NETWORK AND AGENTS the sub-custodians, the local agents MARKET AND ISSUERS the brokers, the counterparties, the issuers DEPOSITORIES AND PAYMENTS T2S and the CSDs, T2, the ICSDs REGULATORS AND AUDITORS the CSSF and the AMF, the ECB, the auditors The appointment: the depositary agreement: the management company of a UCITS or the manager of an AIF appoints one depositary per fund, as the UCITS and AIFM directives require, and usually the same bank as central administration and transfer agent; the depositary agreement sets the safekeeping, the cash monitoring and the oversight duties, the delegation and the fees; the know-your-customer checks, the accounts and the standing settlement instructions come first The appointment: the depositary agreement Email: Used for term sheets, confirmations and allocations where no electronic matching exists. Email Document management: The bank’s system for the deal documents: the facility agreements, the security, the legal opinions, the conditions precedent, versioned and signed. Document management 1 The trades: the instructions from the manager: the portfolio manager deals through its brokers and sends the provider one settlement instruction per trade (MT541 to MT543, or ISO 20022 sese messages), matched against the broker’s confirmation; the provider is told what to receive and what to deliver, never what to buy The trades: the instructions from the manager SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT541: SWIFT instruction to receive securities against payment. MT541 Client portal: The manager’s reporting platform for its clients: holdings, performance, risk and documents. Client portal 2 Settlement in the euro area: T2S in central bank money: the euro area securities settle on T2S, the Eurosystem’s platform shared by the national CSDs, delivery versus payment against the cash in the bank’s dedicated cash accounts in central bank money; the bank connects directly to T2S for its own and its clients’ accounts in each CSD; the market settles on T+2 and moves to T+1 on October 11, 2027, under CSDR’s settlement discipline (the cash penalties on every failed instruction) Settlement in the euro area: T2S in central bank money T2S: TARGET2-Securities: the Eurosystem’s single settlement platform on which the participating CSDs (Euroclear’s ESES, Clearstream Banking Frankfurt, Monte Titoli, Iberclear and others) settle securities against central bank money, delivery versus payment, on T+2. T2S T2: The Eurosystem’s real-time gross settlement system for euro central bank money since March 2023 (the successor to TARGET2), with TIPS for instant payments; the banks’ settlement accounts and the CSDs’ cash legs run through it. T2 3 Settlement elsewhere: the network and the ICSDs: the Eurobonds settle at Euroclear Bank or Clearstream Banking Luxembourg, the markets outside T2S through the sub-custodians; a depositary may delegate the safekeeping only under the directive’s conditions (due diligence, monitoring, segregation, the insolvency protection of the assets) and stays liable for the loss of a financial instrument held in custody Settlement elsewhere: the network and the ICSDs SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT540: The SWIFT instruction to receive securities free of payment, used for the stock loans and the collateral deliveries. MT540 4 The asset’s life: income, events, votes: the issuers pay the dividends and the coupons through their CSDs and paying agents, announce the corporate actions and call the meetings; under the Shareholder Rights Directive the chain of intermediaries passes the event information and the votes in standard formats within set deadlines; the provider collects, notifies, takes the elections and the votes, and reclaims the withholding taxes The asset’s life: income, events, votes T2S: TARGET2-Securities: the Eurosystem’s single settlement platform on which the participating CSDs (Euroclear’s ESES, Clearstream Banking Frankfurt, Monte Titoli, Iberclear and others) settle securities against central bank money, delivery versus payment, on T+2. T2S SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline. MT564 5 Valuation and reporting: the NAV and the books: each day the central administration values the fund and calculates the net asset value, the transfer agent keeps the register and processes the subscriptions and redemptions, and the custodian sends the statements and the data feeds; the depositary checks the valuation, the dealing and the cash flows of the funds it oversees Valuation and reporting: the NAV and the books Client portal: The manager’s reporting platform for its clients: holdings, performance, risk and documents. Client portal Books of record: The provider’s systems of record for what it holds and administers: the custody accounting (the positions by account and market, the settled and pending transactions, the cash), the fund accounting ledger, the shareholder register; what the client’s own books are reconciled to. Books of record MT535: SWIFT statement of securities holdings from a custodian. MT535 6 Supervision and the controls report: the provider is a credit institution supervised by the ECB and the national authority, with the CSSF supervising its Luxembourg depositary and administration business and the AMF its French custody and depositary business; its auditor tests its controls each year and issues the ISAE 3402 report the clients’ auditors rely on Supervision and the controls report SOC 1 report: The independent auditor’s report on a service organization’s controls over the processes that affect its clients’ financial statements (AICPA SSAE 18; ISAE 3402 outside the US): Type 1 on the design at a date, Type 2 on the design and the operating effectiveness over a period, usually twelve months; the clients’ auditors rely on it. SOC 1 report Document management: The bank’s system for the deal documents: the facility agreements, the security, the legal opinions, the conditions precedent, versioned and signed. Document management 7
Every diagram on this page is one link of this chain: the management company appoints the depositary, the trades arrive as instructions, the provider settles them on T2S in central bank money and through its network and the ICSDs elsewhere, services the assets through their life, values and reports them, and is supervised and audited for it. What the EU version shows is a depositary that answers for the funds’ assets under the UCITS and AIFM directives, a central administration and transfer agent in Luxembourg serving funds sold across Europe, and a settlement layer shared by the euro area.

The flows, 28 of them

Each card opens its diagram. The tabs at the top do the same; the search box finds a flow by name, rule, report or keyword.

Who provides each service, what it reaches, what carries it, what governs it, how it is paid and controlled

The same five questions for every service: who provides it and for whom, which markets, agents and counterparties it reaches, which systems and messages carry it, which rules and supervisors govern it, and how it is paid for and controlled. The answers are what make a service provider: a network and a set of systems run at scale, rules that make it the qualified holder of other people’s assets, and fees measured in basis points of what it holds.

Custody and Settlement
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Onboardingthe bank’s depositary, custody and transition teams for a fund range; the management company runs the RFP; the SICAV board resolves, the CSSF approves the depositary of a UCITS, the AIFM appoints the AIF depositarythe previous depositary and its sub-custodians; the T2S CSDs and the ICSDs; the bank’s sub-custodians in 45 markets with the local registrations; the consultant; the funds’ réviseur d’entreprises agrééthe RFP questionnaire; the client master; the books of record; T2S in ISO 20022 as a directly connected participant; ALERT for the SSIs; SWIFT MT540 to MT543, MT548 and MT535; free deliveries on T2S, at the ICSDs and abroadthe UCITS directive (Articles 22 to 26) and Delegated Regulation 2016/438; the AIFM directive (Article 21) and Delegated Regulation 231/2013; CSDR Article 38 for the account segregation; the Luxembourg AML law and the EU AML Regulation from July 10, 2027; the CSSFa depositary fee of 1bp and safekeeping by market tier from 0.5bp to 20bp (illustrative); the strict liability for the instruments in custody; the transfer risk (stale SSIs, short deliveries, the first NAV); the ISAE 3402 Type II and the yearly depositary report
Settlementthe bank’s settlement operations for the funds, as a directly connected participant on T2S and its own payment bank; the manager instructs; the broker delivers and receives through its clearing at Euronext Clearingthe executing brokers and Euronext Clearing; CTM and ALERT; Euroclear France, Clearstream Banking Frankfurt and the other T2S CSDs; the Banque de France for the cash and the auto-collateralizationCTM matching and allocation on T; MT541 and MT543 or sese.023, MT548 statuses, MT545 confirmations; T2S matching, the night-time cycles and the real-time day; the dedicated cash account funded from T2; ECMS; the MT537 penalty reportsCSDR and its settlement discipline (the allocation rules of Delegated Regulation 2018/1229, the cash penalties of Delegated Regulation 2017/389 since February 1, 2022); CSDR Refit for the buy-in; T+1 from October 11, 2027 under Regulation (EU) 2025/2075; the UCITS 10% borrowing limita fee per settlement (EUR 4 on T2S, illustrative); the intraday credit through auto-collateralization; contractual settlement as credit; the overdraft at €STR plus 2%; the penalties credited or debited to the funds; the fails tracked per broker
Settlement Abroadthe bank’s global settlement operations and network for its clients’ trades outside T2S; the manager instructs; the ICSDs and the sub-custodians settleClearstream Banking Luxembourg and Euroclear Bank with the Bridge; the sub-custodians in 70 markets (New York here) and the local depositories (DTC); the dealers and the brokers; CLS and the onshore FX banksMT541 and MT543 relayed in each market’s practice; MT548 statuses, MT545 confirmations, MT537 penalty reports, MT535 and MT950 statements; CTM affirmation for the US trades; the ICSDs’ batches and the BridgeCSDR for the ICSDs, with the cash penalties and the banking services; the depositary delegation rules for the sub-custodians; US T+1 since May 28, 2024; the EU at T+1 from October 11, 2027; the ICMA rules for the Eurobondssafekeeping by market tier and EUR 8 to EUR 50 a transaction outside T2S (illustrative); the ICSD credit lines; contractual settlement in the developed markets; the FX on the trade date for T+1 markets; the penalties passed through
Cash and FXthe bank’s cash services, its markets division’s FX desk and its depositary function for the funds and the managers; the managers choose the standing instruction or the negotiated FX fund by fundthe sub-custodians and the correspondents for the foreign currencies; CLS and its settlement members; the other banks in the managers’ FX competitions; the money market funds; the Banque de France for the euro accountsthe books of record and the cash projection; T2 and the dedicated cash accounts; ECMS for the collateral; the SI FX engine and its windows; 360T and FXall; MT300 and MT304; the CLS pay-ins through T2; MT950 and camt.053 statementsthe UCITS directive’s 20% deposit limit and 10% borrowing limit; the depositary’s cash monitoring duty; the Money Market Funds Regulation; the EU LCR for the operational deposits; the ECB’s deposit facility and the minimum reserves at 0%; the FX Global Codethe credit interest at €STR less a spread; the overdraft at €STR plus 2%; the SI FX spread of 3bp to 10bp in the majors (illustrative); the intraday credit limits per sub-fund; CLS against the Herstatt risk; the daily cash monitoring and nostro reconciliation
Asset Servicing
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Incomethe bank’s income team for the 3,000 clients’ accounts; the managers and the central administration use the projections and the confirmations in their books and in the NAVthe issuers’ centralizing and paying agents; Euroclear France, Clearstream Banking Frankfurt and the other CSDs on T2S; Euroclear Bank and Clearstream Banking Luxembourg for the Eurobonds; the sub-custodians outside the bank’s markets; the counterparties of the market claimsseev.031 and MT564 notices; the payments free of delivery on T2S to the dedicated cash account; seev.036 and MT566 confirmations; MT950 cash statements from the sub-custodians; the expected income ledger in the books of record; the client portalthe custody agreement’s credit and reversal terms; the market standards for corporate actions and the T2S standards for the claims; the SRD II Implementing Regulation’s deadlines for the events on shares; CSDR’s settlement discipline; the ECB, the ACPR and the CSSF as supervisorswithin the custody fee in basis points of the assets; the credit risk of the contractual income outside T2S; the daily reconciliation of the expected and the received; the aged claims and the reversals; the ISAE 3402 controls over income processing
Taxthe bank’s tax services: the Paris bank as French paying institution, the Paris and Luxembourg entities as Qualified Intermediaries for the US securities; relief and reclaims for the funds, the pension funds and the insurersthe source tax authorities (Germany’s BZSt, the Italian and Spanish agencies, the Swiss ESTV and the others); the CSDs and the sub-custodians that withhold in each market; the local tax agents; counsel for the EU-law claims; the DGFiP and the Luxembourg ACD at homethe certificates of residence and the market forms (Forms 5000 and 5001 for France); the tax vouchers; the reclaim files and the BZSt’s electronic filing; the IFU; the CRS and FATCA reports; the QI withholding statements; the reclaim tracker on the client portalthe national withholding rules and the treaties; the free movement of capital and the Court of Justice’s case law; the QI agreement for the US income; DAC2 and the common reporting standard; FASTER from January 1, 2030relief at source and standard reclaims within the custody fee; a fee per complex reclaim; contingency fees on the EU-law claims (illustrative); the risk of a lapsed reclaim or a wrong rate; the beneficial ownership checks since the cum-ex cases
Corporate Actionsthe bank’s corporate actions team for every account it holds; the managers make the elections, the bank notifies, instructs and allocatesEuroclear France and the other issuer CSDs on T2S; the offers’ centralizing agents and Euronext Paris for the rights; the sub-custodians and their CSDs abroad; two data vendors (illustrative)seev.031 and MT564 notifications, seev.033 and MT565 elections, seev.034 and MT567 statuses, seev.036 and MT566 confirmations; the golden record; the market claims, the transformations and the buyer protection instructionsthe SRD II Implementing Regulation’s deadlines and content for the events on shares; the European market standards for corporate actions; the Takeover Bids Directive and the AMF’s offer rules; the company law directive’s subscription period of 14 days; the custody agreement’s standard of carewithin the custody fee, with charges on some elective events abroad, disclosed for each service under SRD II (illustrative); a missed election paid by the bank when the error is its own, by the client when it was late; the second check on every elective instruction; the deadline dashboard
Proxy Votingthe bank supplies the positions, the identification and the chain; the managers vote, with the funds and the pension funds as principals; the vote agent runs the platforms and the transmission for the bankEuroclear France and the other issuer CSDs as first intermediaries; the vote agent (Broadridge, illustrative); the proxy advisers (ISS, Glass Lewis, illustrative); the companies’ centralizing banks and registrars; the sub-custodians outside the bank’s marketsseev.001 meeting notices, seev.003 entitlements, seev.004 instructions, seev.007 vote confirmations; seev.045 and seev.047 for the shareholder identification; the voting platforms; the record-date position fileSRD II and its Implementing Regulation (EU) 2018/1212 since September 3, 2020; the national company laws (the BALO notice and the record date in France); the managers’ engagement policy and voting disclosure; the GDPR for the identification datathe charges for each service disclosed and proportionate to the costs under SRD II; the vote agent paid by the bank; the advisers paid by the managers; the risks of a lost notice, a late identification response, a vote lost to lent shares
Securities Lending and Collateral
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Agency Lendingthe bank’s securities finance desk as agent for 600 lenders (the UCITS and the AIFs, the pension funds, the insurers, the sovereign funds) under each one’s authorization agreement; the same bank as the funds’ depositary30 approved borrowers (the prime brokerage and securities finance desks of the banks and the dealers) under the GMSLA; Euroclear Bank and Clearstream as triparty agents for the collateral; the sub-custodians for the loans outside the bank’s markets; the lenders’ managers whose sales trigger the recallsthe lending system and its allocation engine; EquiLend and Pirum for the trades, the marks and the returns; the free deliveries on T2S; the triparty exposures and the MT569; the SFTR reports to a trade repository; the client portalthe ESMA guidelines for the UCITS (the recall at any time, the collateral quality and diversification, the revenue returned net of the fee); the UCITS directive’s reuse rule for the depositary; the GMSLA and the Financial Collateral Directive; SFTR; CSDR’s penalties on late deliveries and returnsthe fee split of 85/15 on the gross revenue (illustrative); the borrower default indemnity held as a capital exposure; the collateral haircuts, the borrower limits, the daily marks, the recall and the buy-in; the ISAE 3402 report on the lending controls
Tri-Partythe bank’s collateral services for its clients in the triparty of the two ICSDs (the money market funds, the insurers, the pension funds lending cash or securities), and for its own collateral with the Eurosystemthe banks and dealers as collateral givers; Euroclear Bank and Clearstream as triparty agents; Eurex Clearing and LCH SA for GC Pooling and €GCPlus; the Banque de France and ECMS for the bank’s own creditthe eligibility sets coded at the agents; the MT527 instructions and the MT569 statements; the ICSDs’ books and the links to the T2S CSDs; ECMS, T2 and the auto-collateralization on T2S; the SFTR reportsthe GMRA and the triparty service agreements; the Money Market Funds Regulation for the funds’ collateral and counterparty limits; the Financial Collateral Directive; the Eurosystem’s collateral framework and the SCoRE standards in ECMS; SFTRthe agents’ fees on the collateral balances, paid mostly by the givers (illustrative); the bank’s service within the custody fee; the eligibility and the concentration tests on every allocation; the daily reconciliation of the agents’ statements
Initial Marginthe bank as third-party holder for both directions of each relationship: the funds of the managers in phases 5 and 6 as pledgors and secured parties, the dealers on the other sidethe bank and non-bank dealers; Acadia for the calls and the comparisons; the SIMM calculation vendors; the fund’s depositary when it is another bank; Euroclear Bank and Clearstream for the triparty model; ISDA for the model and the documentsthe segregated pledgor accounts and the eligibility engine; MT542 and the free deliveries on T2S and in the ICSDs; the daily collateral reports and MT535; CRIF files and Acadia for the SIMM results and the callsEMIR’s margin RTS (Delegated Regulation (EU) 2016/2251): phase 6 since September 1, 2022, the EUR 50,000,000 threshold, the collection by the next business day, the segregation and no reuse; EMIR 3’s model authorization with the EBA’s central validation; the Financial Collateral Directivea custody fee in basis points of the collateral held and a fee per account (illustrative); the response time to a notice of exclusive control; the eligibility and the haircut checks on every movement; the ISAE 3402 report; the legal review of the segregation
Fund Administration
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Daily NAVthe bank’s central administration as UCI administrator of a Luxembourg UCITS SICAV, appointed by its management company; the depositary and the registrar agent of the same bank in separate units; the management company owns the valuation policy and the fair valuesthe pricing vendors (the closing prices, the evaluated bonds, the FX rates, the fair value factors); the registrar agent and the fund platforms for the orders; the depositary and its sub-custodians behind the custody books; the data vendors for the published NAV; the réviseur d’entreprises agrééthe fund accounting ledger as the book of record; the vendor price files and the tolerance checks; the custody books by MT535 and MT950 or files; the TA system; the administrator portal for the exceptions and the NAV pack; the NAV to the data vendors and the fund platformsthe law of December 17, 2010 and the UCITS Directive (Article 22 on the depositary); CSSF Circulars 22/811 (the UCI administrator), 16/644 (the depositary), 04/146 (late trading and market timing), 24/856 (the NAV errors and the breaches), 21/790 (the réviseur’s separate report); Luxembourg GAAP; the subscription taxa basis point fee on net assets with a minimum per sub-fund (2bp in the example, illustrative); the tolerance thresholds and the indemnification under Circular 24/856, paid by the party responsible; the four-eyes review of the NAV; the price challenge log; the depositary’s oversight; the ISAE 3402 report
Hedge Fundsthe bank’s Dublin administrator for an Irish ICAV authorized as a QIAIF, appointed by the ICAV and its external AIFM; the bank’s Irish depositary beside it; the manager in London keeps a shadow NAV; the investors rely on the administrator’s NAVthe prime brokers, the ISDA counterparties and the clearing broker; the pricing vendors, the brokers’ quotes and an external valuer for the level 3 positions; the investors and their banks; the auditor; the ICAV’s money laundering reporting officerthe accounting system with the investor register; the primes’ files and the counterparties’ statements; the manager’s trade file; the administrator portal for the NAV pack; the investor portal for the documents and the statements; the sanctions and PEP screening; the Annex IV reportthe ICAV Act 2015 and the Central Bank’s AIF Rulebook; the AIFM Directive (Article 19 on valuation, Article 21 on the depositary, Article 23 on the disclosures) and its 2024 review; the Criminal Justice Act 2010; FATCA and CRS; Irish investment undertaking taxa basis point fee on net assets with a minimum per fund (3bp in the example, illustrative); the independent prices and the reconciliation with the manager’s NAV; the depositary’s cash monitoring; an AML file per investor; payments only to the investor’s own account; the ISAE 3402 report
Private Marketsthe bank’s private markets unit as central administration, registrar and domiciliation agent of a Luxembourg RAIF SCSp, and its depositary unit beside it, appointed by the general partner and the AIFM; the LPs read the notices and the reports; the AIFM keeps the investment decisions and the valuationsthe limited partners and their banks; the subscription line’s agent and lenders; the portfolio companies, the sellers, the buyers and the notaries at the closings; the réviseur, the external valuer and the tax adviserthe private equity accounting system with the commitment ledger and the capital accounts; the waterfall model; the investor portal for the notices, the reports and the tax packs; the agent’s portal for the line; SEPA and T2 for the cash; the depositary’s ownership recordthe limited partnership agreement and the side letters; the RAIF law of July 23, 2016 and the AIFM law; the AIFM Directive (Articles 19, 21 and 22) and its 2024 review; the Luxembourg AML law and the RBE; IFRS 13 or Luxembourg GAAP with the IPEV guidelines; the ILPA templates by agreementa basis point fee on commitments, later on NAV (6bp in the example, illustrative); the notices checked by two people and approved by the general partner; the waterfall rerun each quarter and the clawback exposure reported; the call back on any change of bank details; the depositary’s cash monitoring and ownership checks
ELTIFthe bank as administrator and registrar agent of an evergreen ELTIF, appointed by its AIFM, and as its depositary; for the AIFM and, through the distributors, 12,000 retail and private banking investors; the AIFM keeps the investments, the valuations and the liquidity policythe private banks, the insurers and the online platforms, through Allfunds, Vestima and SWIFT; the flagship funds, the co-investment companies and the borrowers; the external valuer; the data vendorsthe fund accounting ledger with the roll-forward of the lagged NAVs; the valuation model; the TA system fed by the platforms (MT502 or ISO 20022); the liquidity data for the AIFM; the EMT, EPT and KID data; the Annex IV reportthe ELTIF Regulation as amended in 2023 and Delegated Regulation 2024/2759 on the redemptions and the matching; the AIFM Directive; PRIIPs and MiFID II for the distribution; the law of December 17, 2010 for a Part II SICAV; CSSF Circular 24/856; the subscription tax exemptiona basis point fee on the NAV with a minimum (8bp in the example, illustrative); the limit on the redemptions and the pro rata cut-back; the matching at the NAV; the four-eyes review and the AIFM’s approval of the NAV; the depositary’s checks; the ISAE 3402 report
Transfer Agency and Fund Services
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Transfer Agencythe bank as registrar and transfer agent of two Luxembourg UCITS SICAVs, appointed by their management company, which keeps the AML responsibility and the distribution; for the funds, their registered investors and the intermediaries that hold nominee accountsthe distributors (the banks, the private banks, the insurers, the online brokers); the fund hubs (Vestima, FundSettle, Allfunds, Calastone) and SWIFT; the ICSDs and T2 for the cash; the depositary; the print and the data vendorsthe TA system with the register; the hubs’ order routing and settlement; MT502, MT515 and the ISO 20022 setr messages; SEPA and T2 for the registered investors; the investor portal; goAML; the FATCA and CRS files; the EMT and EPTthe law of December 17, 2010; CSSF Circulars 22/811 (the registrar function) and 04/146 (late trading and market timing); the AML law of 2004, CSSF Regulation 12-02 and the RBE; MiFID II on the inducements; FATCA and CRS; the tax rules of the distribution countriesfees per account and per transaction paid by the funds; the trailer fees paid by the management company; an order priced at the wrong NAV corrected under Circular 24/856; the daily reconciliation of the shares in issue; the réviseur’s separate report; the ISAE 3402 report
ETF Servicesthe bank as depositary, administrator and registrar of a Luxembourg UCITS ETF, appointed by the SICAV and its management company; for the ETF issuer, its capital markets desk and the authorized participantsthe authorized participants (the banks and the dealers) and the market makers behind them; the exchanges’ liquidity providers and the RFQ platforms; the common depositary, Euroclear Bank and Clearstream; the CSDs on T2S and the sub-custodians for the basket; the index provider and the iNAV agentthe PCF on the order portal and to the data vendors; the order portal for the creations and the redemptions; MT540 to MT543 at the ICSDs and on T2S; the global certificate at the common depositary; the fund accounting system for the NAV and the creation recordsthe UCITS Directive and the law of 2010; ESMA’s ETF guidelines of 2014; the exchanges’ listing rules; CSDR and its cash penalties; T+2 until October 11, 2027; the Luxembourg subscription tax exemption for the index ETFs; the German and UK tax status of the classesthe bundled servicing fee in basis points paid by the fund; the transaction fees and the variable charges paid by the APs; the collateral for the undelivered securities; the risk of a wrong PCF or a missed cut-off; the depositary’s oversight of the dealing; the ISAE 3402 report
Middle Officethe bank’s middle office service in Paris under a long-term agreement with an asset manager, staffed in part by the manager’s transferred staff; the manager keeps the decisions, the OMS and an oversight teamthe executing brokers and the OTC counterparties; the manager’s other depositaries and its fund administrators; the clearing brokers at LCH and Eurex Clearing; DTCC’s CTM and ALERT; Acadia; the trade repositories for EMIR and SFTRthe OMS feed (FIX or files); CTM and ALERT for the matching and the SSIs; MT541 to MT543 or sese.023 to the depositaries, settled on T2S; the IBOR and the cash forecast on the bank’s platform; MT535 and MT950 into the reconciliation platform; MT564 and MT565; Acadia; the performance systemthe manager’s responsibility under the AMF’s rules and the UCITS and AIFM directives; the Acquired Rights Directive; DORA; CSDR’s settlement discipline and T+1 from October 11, 2027; EMIR and its margin and reporting rules; SFTR; the GIPS standards; the ECB and the ACPR for the banka fee in basis points of the assets (1.0bp, illustrative) or per trade over a ten-year term; the service levels and the credits; the ISAE 3402 Type II; the exit plan; the bank liable for its errors (a missed matching, a wrong IBOR, a missed election, a late EMIR report) under the agreement
Issuer Services
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Registrarthe issuer services arm of a French bank, the market standard, appointed by the listed company as registrar of its pure registered shares, paying agent for the dividend, centralizing agent for the corporate actions and the meeting, and agent for the employee sharesEuroclear France as issuer CSD and its participants, the custodians and brokers that keep the bearer and administered accounts; the agent’s broker on Euronext Paris; the registered holders; the tax authority and the Caisse des Dépôtsthe register and the agent’s account at Euroclear France; the deliveries and the dividend cash on T2S; the SRD II identification messages (seev.045, seev.047); SEPA transfers to the registered holders; the issuer services portal and the shareholder site; the IFU tax slipsthe Code de commerce (the registered forms, the double vote, the loyalty premium, the free shares); CSDR Article 37 on the integrity of the issue; SRD II; the AMF’s General Regulation on account keeping and the monthly voting rights; the ACPR; the Eckert law; the French withholdinga fee per pure registered account paid by the company and the event fees, the interest on the cash held; the risks of a wrong voting rights count, a misapplied withholding, a forged transfer, a break with the CSD; the daily reconciliation, the ISAE 3402 report
Fiscal Agentthe issuer services arm of a French bank, named in the agency agreement as fiscal agent, principal paying agent, calculation agent and centralizing agent for the issuer; the representative of the masse, a specialist firm, for the holdersEuroclear France as issuer CSD and its participants, Euroclear Bank and Clearstream Banking Luxembourg among them; the noteholders and their custodians; the ad hoc group and its advisers; the administrator and the commercial court in a safeguardthe EMTN base prospectus, the agency agreement and the final terms; the notes in book entry at Euroclear France; the coupon funded through T2 and paid on T2S; the notices through the CSD and the ICSDs; the votes collected through the chain; the exchange as a mandatory corporate actionthe Prospectus Regulation and the AMF; the Code de commerce on the masse and its meetings (L.228-46 and following); the French withholding on interest only for the non-cooperative states; the 2021 restructuring reform with its classes of affected parties; the SchVG and the trust deed as the alternativesa fee at issue and a yearly fee per series for the agent, a small yearly fee for the representative, the interest on the cash held; the risks of a payment made or misdirected, a wrong redemption, a missed notice; no advance of the issuer’s funds; the ISAE 3402 report
General Meetingthe listed company convenes the meeting and pays for it; its issuer agent, the issuer services arm of a French bank, convenes the registered holders, centralizes the votes and the certificates and runs the count for the bureau; Broadridge and Votaccess carry the votesEuroclear France as issuer CSD; the French account keepers, the global and local custodians and the registered intermediaries; Broadridge for the institutions; the proxy advisers (ISS, Glass Lewis, illustrative) and the proxy solicitor; the proponents of a resolutionthe BALO and the company’s website; the SRD II messages (seev.045 and seev.047 for the identification, seev.001 for the notice, seev.004 for the votes); the single voting form; Votaccess and the agent’s shareholder site; the participation certificates; the attendance sheet and the minutesSRD II and its implementing regulation (2018/1212); the Code de commerce (the BALO notices, the record date, the quorum and the majorities, the say on pay, the results within 15 days, the registered intermediary); the AMF’s recommendations on general meetings; the Transparency Directive and MARthe agent’s meeting fee, the intermediaries’ disclosed charges, the solicitor’s fee; the risks of a lost notice, a lost or late vote, an over-vote, a record date error, a close count; the vote confirmations; the bureau’s signature on the count
Data, Ratings and Indexes
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Credit Ratinga credit rating agency registered with ESMA, its analysts and committees, for the issuers that pay (corporates, banks, sovereigns, the structured finance originators) and the investors, banks, insurers and central banks that use the ratingsthe issuers with their lead managers and counsel; the originators of the securitizations and the securitisation repositories; the second agency and the smaller EU agencies; the managers, banks and insurers; the Eurosystem’s collateral frameworkthe data room and the management meeting; the methodologies and the models; the committee records; the press release and the website; the ratings reported to ESMA and the European Rating Platform; the rating feeds to the vendors and the managers’ compliance enginesthe CRA Regulation and its 2011 and 2013 amendments: registration, the conflict and fee rules, the rotation, the notice a working day ahead, the sovereign calendar, Articles 8c, 8d and 35a, endorsement and certification; ESMA’s direct supervision; the CRR, Solvency II and the ECAF; the ESG Ratings Regulation from July 2, 2026issue fees within program and frequent issuer schedules, yearly surveillance fees, subscriptions; the fees non-discriminatory and cost-based and set apart from the analysts; the committee vote; ESMA’s supervisory fee and fines; the civil liability and the reputational risk
Indexthe benchmark administrator’s committee and operations for the UCITS ETFs, the index funds, Eurex and the issuers of certificates that license the indexes, and for the managers that benchmark to themthe main venues and their closing auctions (Euronext, Xetra and the others); the data vendors for the prices, the shares and the corporate actions; the brokers and the ETF market makers trading the review; Eurex for the futures and optionsthe real-time calculation and dissemination through the vendors; the daily and pro forma index data files; the press releases and the consultations; the benchmark statement; the orders for the closing auctionsthe Benchmarks Regulation as amended by Regulation (EU) 2025/914 from January 1, 2026 (the significant benchmark threshold of EUR 50,000,000,000, the oversight function, the benchmark statement); BaFin and ESMA’s register; the UCITS index rules and ESMA’s guidelines; MAR; the IOSCO principlesasset-based license fees in basis points, per-contract royalties, data subscriptions; the error and restatement policy; the decisions confidential until announced; the conflicts of the administrator’s own products; the oversight function and internal audit
Market Datathe vendor’s ticker plant, entitlements and billing teams for the banks, brokers, managers and wealth firms that use the data on terminals and in their applicationsthe regulated markets, the MTFs and the systematic internalizers with their direct feeds; the APAs for the OTC trades; the consolidated tape providers (fairCT, EuroCTP, Etrading Software); the colocation data centers in Bergamo and Frankfurtthe feed handlers and the normalization; the terminal and the real-time feed; the entitlements system; the monthly usage reports; the billing system with the pass-through lines; the tapes’ feeds from their go-liveMiFIR’s reasonable commercial basis and free data after 15 minutes; Delegated Regulation 2017/567 and ESMA’s 2021 guidelines; the 2024 MiFIR review and the consolidated tapes; ESMA for the tapes and most APAs; the NCAs for the venues; the venues’ policies and auditsthe vendor’s fees per user; the venues’ fees passed through; the non-display fees by category billed direct; the audit back-billing with interest; the client’s inventory of users and applications
Evaluated Pricingthe pricing service’s evaluators and models for the management companies of the UCITS and AIFs, their central administrations and depositaries, the custodians and the insurersthe venues and the APAs for the trades under MiFIR, the bond tape to come; the dealers and the electronic platforms for the quotes and the composites; the secondary pricing service; the depositary and the réviseur d’entreprises agrééthe end-of-day pricing file at the 17:00 CET snapshot by SFTP and API; the pricing portal for the challenges; the fund accounting system’s tolerance checks; the fund platforms for the NAVsthe UCITS Directive (the management company’s valuation, the depositary’s oversight of the NAV); the prospectus valuation rules; CSSF Circulars 18/698 and 24/856; ESMA’s 2021 to 2022 common supervisory action on valuation; IFRS 13 or Luxembourg GAAP; the 2024 liquidity management toolsper-security daily fees under a yearly license; the challenge process and its statistics; the back-testing against the next trades; the secondary service; the ISAE 3402 report; the NAV error tolerances and the compensation
Network, Controls and Billing
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Networkthe bank’s network management team (the market managers, the network committee) with its depositary function, for all its clients; the management companies and the AIFMs informed of the delegates90 markets: 20 reached directly (T2S, the ICSDs, own branches), 70 through 50 agent banks; the local depositories; local counsel; the depository rating firms; the EU and national sanctions authoritiesthe agent RFP and the AFME questionnaire; the industry depository questionnaires; SWIFT in ISO 15022 and ISO 20022 with each agent; the KPI scorecard; the advisories on the client portal; the delegate lists for the prospectusesArticle 22a of the UCITS directive and Delegated Regulation 2016/438; Article 21(11) of the AIFM directive and Delegated Regulation 231/2013, with the 2018 segregation amendments and the 2024 review; CSDR for the depositories; the EU sanctions regulationsthe agents paid by the bank (2bp a year plus EUR 10 a trade in a tier 2 market, illustrative) and billed to the clients by market tier; the strict liability kept for every delegate of a UCITS; the ratings, the visits, the credit limits, the legal opinions
ISAE 3402 Reportthe bank’s assurance program office and control owners, with the service auditor; for the 3,000 clients, their auditors, the funds’ boards and the management companiesthe subservice organizations carved out (the sub-custodians, T2S and the CSDs, the ICSDs, the pricing vendors) with their own reports; the réviseurs d’entreprises agréés and the commissaires aux comptes of the fundsthe GRC system for the controls and the evidence; the books of record for the samples; the report and the bridge letter on the client portal; the audit confirmationsIAASB ISAE 3402 with AICPA SSAE 18; IDW PS 951 and AAF 01/20 on request; ISA 402 for the user auditors; CSSF Circular 18/698 for the management companies; the CSSF, the ECB’s joint supervisory team, the AMF; DORAthe service auditor’s fees (EUR 4,500,000 for five reports, illustrative); the exceptions and the opinion as the clients’ quality signal; the remediation tracked to closure by internal audit; the bridge letter as management’s own statement
Billingthe relationship manager and the pricing desk set the schedule; billing operations calculate and invoice; the central administration accrues and pays from the funds; finance reports the revenue; for all the bank’s clientsthe management companies and their fee review teams or fee auditors; the consultants who run the depositary searches and the benchmarks; the agents and the CSDs whose fees are the bank’s cost; the Eurosystem for the deposit facilitythe books of record for the values and the counts; the billing system; the invoices on the client portal; the payment from each sub-fund’s cash account; the deposits at the Banque de France and in government bondsthe depositary and custody agreements and their fee schedule; the prospectus and the PRIIPs KID; the management company’s duty against undue costs and ESMA’s 2020 briefing; the independence rules of Delegated Regulation 2016/438; the EU LCR for the operational depositsa depositary fee of 1bp and safekeeping of 1.40bp on average for the example (illustrative), transaction fees, the FX and the net interest income; the minimums; the disputes and the credits; the out-of-pocket expenses at cost; the repricing at renewal

Glossary

The terms that come back on every diagram. Every pill in the diagrams also shows its definition on hover.

Custody and Settlement

Depositary: The bank that holds a UCITS or AIF’s assets, oversees the cash flows and the manager’s compliance with the fund rules, with strict liability for the loss of assets in custody under the directives.
UCITS: The Undertakings for Collective Investment in Transferable Securities directive: the retail fund passport with its investment limits (5/10/40, the eligible assets, the derivatives global exposure), the depositary, the KID, and the management company rules; Luxembourg and Ireland domicile most of them.
AIFMD: The Alternative Investment Fund Managers Directive: the authorization of hedge, private equity and real estate fund managers, the depositary, the Annex IV reporting to the NCA, leverage limits and the marketing passport for professional investors; the 2024 review adds the liquidity management tools and the loan origination rules.
Depositary agreement: The written contract between a UCITS or AIF (or its management company) and its depositary required by the directives: the safekeeping, the cash monitoring and the oversight duties, the information flows and their deadlines, the escalation procedure, the delegation and the list of delegates, the liability, the fees, the termination and the handover to a successor.
Safekeeping: The depositary’s duty over the fund’s assets: the financial instruments that can be held in custody kept in segregated accounts in the fund’s name, and the other assets (OTC derivatives, deposits, interests in private companies and funds) whose ownership the depositary verifies and records in a register.
Cash monitoring: The depositary’s duty to see every cash flow of a UCITS or AIF: every cash account, at the depositary or at a third party, opened in the name of the fund or of the depositary acting for it at an eligible bank, the subscriptions received and booked, the flows reconciled daily and the unexplained ones investigated and escalated.
Oversight duties: The depositary’s checks that the dealing in the fund’s units, the valuation, the investment restrictions, the income distribution and the management company’s instructions follow the law and the fund documents, and that the consideration of each transaction is remitted within the usual time limits; a breach is escalated to the management company and, if not remedied, to the supervisor.
Depositary liability: The strict liability of a UCITS or AIF depositary for the loss of a financial instrument held in custody, by itself or a delegate: it returns an instrument of the same type or the corresponding amount without undue delay unless the loss arose from an external event beyond its reasonable control; no contractual discharge for a UCITS, a written transfer to a delegate possible for an AIF.
Sub-custodian: A local bank appointed by the custodian or depositary to hold its clients’ securities in one market (or a regional network covering several), as a participant of the local depository, in an omnibus account for the clients segregated from its own; for a UCITS or AIF depositary, a delegate of the safekeeping chosen and monitored under the directives.
Standing settlement instructions: The accounts at which a client receives and delivers in each market and currency (the custodian, its CSD account, the sub-custodian, the cash correspondent), kept in a shared database such as DTCC’s ALERT so the brokers’ confirmations carry them without a call.
Depositary transfer: The move of a fund range from one depositary to another: the approval of the new depositary, the prospectus updates, the free deliveries on T2S, at the ICSDs and in each market, the transition of the pending trades, the corporate actions and the tax reclaims, the new SSIs to the brokers, the handover of the oversight file and the reconciliation before the first NAV on the new books.
CSDR Article 38: The CSDR rule on the protection of the participants’ assets: a CSD keeps separate accounts for each participant and offers the choice of an omnibus client account or an individually segregated account, and the participants offer their own clients the same choice with the costs and the risks disclosed.
T2S: TARGET2-Securities: the Eurosystem’s single settlement platform on which the participating CSDs (Euroclear’s ESES, Clearstream Banking Frankfurt, Monte Titoli, Iberclear and others) settle securities against central bank money, delivery versus payment, on T+2.
Directly connected participant: A CSD participant that connects to T2S itself to send and receive its settlement instructions and statuses in ISO 20022, without going through the CSD’s own interface, while remaining contractually a participant of the CSD; the model of the large custodians and the CCPs.
Dedicated cash account: The central bank money account in T2 that a CSD participant uses on T2S for the cash legs of its settlements, in its own name or through a payment bank; funded from the participant’s T2 account.
Auto-collateralization: The intraday credit T2S triggers automatically when a participant’s dedicated cash account is short for a settlement, secured on the eligible securities being received or already held: the central bank’s auto-collateralization to the payment banks, and the client collateralization the payment banks grant their own clients on the same model.
ECMS: The Eurosystem Collateral Management System, live since June 16, 2025: one platform for the collateral the banks pledge to their national central banks for the Eurosystem’s credit operations and the intraday credit in T2, in place of the national systems.
Night-time settlement: The T2S settlement cycles that start at 20:00 CET on the business day before the settlement date and settle, in sequences, the instructions already matched against the positions and the dedicated cash accounts; most of the value of the euro area settles there before the European morning.
Cross-CSD settlement: A settlement on T2S between participants of two different CSDs, done in one movement on the platform with the realignment of the CSDs’ own accounts at the issuer CSD at the same instant, so an investor can hold the securities of many euro area markets through one CSD.
Partial settlement: The settlement of the part of a delivery the seller holds when it cannot deliver the whole, in the partial settlement windows of T2S and other CSDs, for the instructions that allow it; the rest keeps failing and recycling.
Contractual settlement: The custodian’s service of posting a trade to the client’s account on the contractual settlement date whether the counterparty has delivered or not, the custodian advancing the cash or the securities; a credit facility offered in the developed markets, with the right to reverse a trade that keeps failing.
Allocation and confirmation: CSDR’s first settlement discipline measure (Delegated Regulation 2018/1229): the investment firm obtains the professional client’s written allocation by the close of the trade date, or by 12:00 CET the next day for a client more than two hours away, and confirms it, so the instructions can match before the settlement date.
Settlement discipline: CSDR’s rules on fails: the allocation and confirmation deadlines for institutional trades, the matching and the T2S functions that reduce fails, the cash penalties on every failing instruction, the reporting of settlement efficiency; the mandatory buy-in was suspended and then removed.
Cash penalties: The daily penalties CSDR imposes on the party that causes a settlement fail, computed by the CSD on the value of the instruction and the instrument’s liquidity, collected monthly and paid to the other party.
CSDR Refit: The review of CSDR (Regulation (EU) 2023/2845, in force January 16, 2024): the mandatory buy-in removed as a default and kept as a backstop the Commission may impose by implementing act, the penalty parameters open to revision, the passporting and the banking services of the CSDs eased.
Mandatory buy-in: The CSDR rule, never applied, under which a failing delivery would have been bought in after a set extension period at the failing party’s cost; CSDR Refit removed it as a default, and the Commission can impose it by implementing act for the instruments whose fails the cash penalties do not reduce.
EU T+1: The move of the EU’s standard settlement cycle for the transferable securities traded on its venues from T+2 to T+1 on October 11, 2027, under Regulation (EU) 2025/2075, the same day as the UK and Switzerland.
ICSD: An international central securities depository, Euroclear Bank or Clearstream Banking Luxembourg: where Eurobonds, international ETFs and many cross-border holdings are issued and settled, in commercial bank money, with the bridge between the two.
Bridge: The link between Euroclear Bank and Clearstream Banking Luxembourg through which a participant of one settles with a participant of the other: the deliveries exchanged in several batches a day and overnight, against the cash on each ICSD’s books.
Standing instruction FX: The FX a custodian executes automatically for its clients to convert the income, the tax reclaims and the trades’ currency, under a standing instruction, in fixed windows at the market rate at the execution time plus a published spread, each trade time-stamped and reported.
Negotiated FX: The FX a manager’s trader deals directly with the custodian’s desk or another bank at a price agreed at the time, often in competition on a multi-dealer platform; the alternative to standing instruction FX for the larger trades and the hedges.
CLS: CLS Bank settles both sides of a currency trade at the same moment (payment versus payment) so neither party pays without receiving.
Restricted currency: A currency that cannot be freely delivered or held offshore (the Indian rupee, the Taiwan dollar, the Korean won, the Brazilian real, the onshore Chinese yuan): bought onshore through a local bank against the documents of an underlying investment, outside CLS, often a day early.
Operational deposits: The deposits a client keeps with its bank for the clearing, custody and cash management services it uses, given a 25% outflow assumption in the EU liquidity coverage ratio (Delegated Regulation (EU) 2015/61) against 100% for the excess balances of financial clients; the stable part of a custody bank’s funding.
UCITS deposit limit: The UCITS directive’s diversification rule that a fund may hold no more than 20% of its assets in deposits with the same body, its depositary included; with the 20% limit on ancillary liquid assets it caps the cash a UCITS keeps at one bank.

Asset Servicing

Record date: The date at whose close the holders on the CSD’s and the intermediaries’ books are entitled to a dividend, a coupon, a corporate action or a vote; for the income and the events, one business day after the ex-date under T+2 and the same day under T+1 from October 11, 2027; for a general meeting, set by each member state’s company law.
Ex-date: The first day a share trades without the right to the coming distribution; under the European market standards the record date less the settlement cycle plus one business day, so the business day before the record date under T+2.
Payment date: The date on which the issuer’s agent pays a dividend, a coupon or the proceeds of an event through the CSD, as close to the record date as possible, usually the next business day; on T2S the cash moves in central bank money as payments free of delivery to the participants’ dedicated cash accounts.
Contractual income: The custodian’s credit of a dividend or coupon on the payment date whether or not the cash has arrived, offered in the markets of its contractual list with a right to reverse the credit if the payment does not come; in the T2S markets the CSD’s early payment makes the credit on receipt nearly as early.
Market claim: The CSD’s automatic transfer of a dividend, a coupon or a distribution in securities from the seller’s side to the buyer’s when their trade had not settled at the record date; on T2S the CSDs detect the claims for 20 business days after the record date and settle them as payments free of delivery.
Transformation: The CSD’s replacement of a trade still pending at a mandatory reorganization (a conversion, a redemption, a merger) by new instructions in the outturn securities or cash, so the buyer receives what the event produced; part of the T2S corporate actions standards.
Paying agent: The bank that pays the dividends, the coupons and the redemptions of an issuer to the CSD or the ICSDs for the holders; for a Eurobond the principal paying agent receives the issuer’s funds and pays Euroclear Bank and Clearstream Banking Luxembourg.
Centralizing agent: The bank that centralizes a French issuer’s securities services (the établissement centralisateur): it pays the dividends to Euroclear France for the participants, centralizes the tenders and the subscriptions of the events, and counts the postal and proxy votes of the general meetings.
MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline.
MT566: SWIFT corporate action confirmation: the cash or securities credited for an event.
Relief at source: The application of the treaty rate at the time of the payment, on the strength of the beneficial owner’s certificate of residence and forms passed through the chain before the payment; the alternative to a reclaim after the payment.
Tax reclaim: The claim for a refund of the tax withheld above the treaty rate, filed with the source country’s tax authority after the payment with the tax voucher, the certificate of residence and a power of attorney; paid in months or years, within a time limit set by each market (four years in Germany).
Certificate of residence: The tax authority’s certificate that a person is resident in its country for a treaty; each source market asks for its own form (France’s Form 5000, the German and Italian forms), stamped by the residence authority and valid for a calendar year, until FASTER’s digital certificate from 2030.
Form 5000: The French certificate of residence for the treaty reduction of the French withholding tax, certified by the beneficiary’s tax authority and given to the French paying institution before the payment for relief at source, or filed with the Form 5001 for a reclaim.
German withholding tax: The 25% tax on dividends plus the 5.5% solidarity surcharge on it, 26.375% in all, withheld by the last German custodian or, for the shares held through a foreign custodian, by Clearstream Banking Frankfurt; reduced to the treaty rate only by a refund from the Federal Central Tax Office.
Federal Central Tax Office: Germany’s Bundeszentralamt für Steuern (BZSt) in Bonn, which refunds the German withholding tax above the treaty rate to the foreign investors on claims filed within four years, and checks the beneficial ownership closely since the cum-ex and cum-cum cases.
EU-law claims: The reclaims of withholding tax a member state charged foreign funds or pension funds above its own residents, under the free movement of capital, following the Court of Justice’s judgments such as Santander (2012) on France, Fidelity Funds (2018) on Denmark and L Fund (2023) on Germany; filed through counsel on contingency fees.
Qualified Intermediary: A foreign financial institution with an agreement with the IRS (the current one for 2023 to 2028) to document its clients under its local know-your-customer rules and give the US payer a withholding statement by rate pool, so its clients pay the treaty rate on their US income without being named to the payer.
FASTER: The EU directive on Faster and Safer Relief of Excess Withholding Taxes, adopted on December 10, 2024, to be transposed by December 31, 2028 and applying from January 1, 2030: a digital tax residence certificate, national registers of certified financial intermediaries reporting the payment chain, and relief at source or a quick refund within 60 days on the dividends of listed shares.
eTRC: The digital tax residence certificate of FASTER: issued by the residence member state within 14 days of the request, covering up to one tax year and accepted by every member state for the relief at source and the quick refund, from January 1, 2030.
Certified financial intermediary: An intermediary registered under FASTER in the national register of a source member state (compulsory for the large institutions in the chain of the listed shares of a state applying the procedures), which reports the payment chain and the beneficial owners in a standard form and claims relief at source or a quick refund for its clients.
Golden record: The single validated version of a corporate action the custodian publishes after comparing the issuer CSD’s announcement, the vendors’ feeds, the sub-custodians’ notices and the issuer’s documents field by field.
Mandatory corporate action: An event that happens to every holder without a choice (a cash dividend, a split, a merger, a redemption, a squeeze-out); with options, a choice and a default (a scrip dividend in cash or shares); a rights issue distributes the rights to all and leaves their use to each holder.
Voluntary corporate action: An event that applies only to the holders who act before the deadline (a tender to an offer, an exchange offer, the subscription of rights, a conversion); the source of most corporate action risk for a custodian.
MT565: The SWIFT corporate action instruction: the holder’s election on a voluntary event (a tender, an exchange, a dividend reinvestment option), sent to the custodian and passed on by it to the sub-custodian or the depository.
Buyer protection: The buyer’s instruction to the seller, before the buyer protection deadline of an elective event, to elect a given option for the securities of a trade still pending, so the buyer receives the outcome it chose; set out in the European market standards for corporate actions and handled mostly between the custodians.
Preferential subscription right: The right of each existing shareholder to subscribe to the new shares of a capital increase in proportion to its holding, protected by the EU company law directive with a subscription period of at least 14 days; in a listed rights issue the rights have their own ISIN and trade on the exchange during the period.
Squeeze-out: The bidder’s right after an offer to acquire the remaining shares at a fair price once it holds 90% to 95% of the capital and the votes, by member state (90% in France since 2019); a mandatory event for the remaining holders.
ISO 20022 seev: The securities events messages of ISO 20022: seev.031 to seev.036 for the corporate actions (the notification, the instruction, the status, the preliminary advice and the confirmation, the successors of MT564 to MT567), seev.001 to seev.008 for the general meetings, seev.045 to seev.049 for the shareholder identification.
SRD II: The revised Shareholder Rights Directive (2017, applied from 2020): the identification of shareholders through the chain of intermediaries on the issuer’s request, the transmission of information and the facilitation of voting, the related party and remuneration rules; the standards the custodians and the CSDs follow for corporate actions.
SRD II Implementing Regulation: Commission Implementing Regulation (EU) 2018/1212, applying since September 3, 2020: the minimum content, the formats and the deadlines of the shareholder identification, the meeting notices, the corporate event notices and the vote confirmations passed along the chain of intermediaries, machine-readable and transmitted by the end of the business day received.
Shareholder identification: The issuer’s right under SRD II to ask the chain of intermediaries for the identity of its shareholders (the name, the unique identifier, the address and the holding); each intermediary passes the request on and answers the issuer directly by the business day after the request’s record date or its receipt.
Vote confirmation: The confirmation under SRD II, on the shareholder’s request after a general meeting, that its votes were validly recorded and counted by the company, sent within 15 days of the request or of the meeting, whichever is later; an electronic vote also receives an electronic confirmation of receipt.
Proxy adviser: A firm that researches the companies’ meetings and recommends votes under its own or its clients’ policies, and executes the votes on its platform for the managers (ISS and Glass Lewis are the two largest); under SRD II it reports on its code of conduct and its research methods.
Engagement policy: The policy SRD II requires the asset managers and the institutional investors to publish, or to explain why they do not, on how they monitor and engage with the companies they invest in, with a yearly report on its application, their voting behavior, their most significant votes and their use of proxy advisers.

Securities Lending and Collateral

Agent lender: A custodian or specialist that lends a fund’s securities on its behalf, takes the collateral and shares the fee.
Securities lending authorization agreement: The agreement by which a lender (for a fund, its management company) appoints its custodian or a specialist as agent to lend its securities: the securities and the accounts covered, the guidelines (the borrowers, the collateral and its haircuts, the reinvestment), the fee split, the indemnification and the termination.
GMSLA: The Global Master Securities Lending Agreement, the ISLA standard contract for securities loans in Europe, with the collateral, the marks, the recalls and the manufactured payments; the counterpart of the US MSLA.
Agency lending disclosure: The daily disclosure by a lending agent to its borrowers of the principal lenders behind its loans, so that each borrower can assess its credit exposure to the principals and hold capital against them.
ESMA UCITS guidelines: ESMA’s Guidelines on ETFs and other UCITS issues (2014): the conditions on a UCITS’ securities lending and repo (each loan recallable at any time; the collateral liquid, valued daily, of high quality and diversified, with no more than 20% of the NAV from one issuer; the cash reinvested only in deposits, high-quality government bonds, reverse repo and short-term money market funds; all the revenue net of the disclosed costs returned to the fund).
Depositary reuse rule: The UCITS directive’s ban, since UCITS V, on the depositary or its delegates reusing the assets in their custody for their own account, except for the fund’s account, on the management company’s instruction, for the fund’s benefit and against high quality liquid collateral received under title transfer; the AIFM directive requires the AIF’s prior consent.
Title transfer: A collateral arrangement in which the full ownership of the collateral passes to the receiver, who owes back equivalent securities, as in the 2010 GMSLA and the GMRA; the receiver may reuse the collateral, and in a default the obligations are netted at their close-out values.
Pledge: A security interest in which the collateral stays the provider’s property, held in a pledged account for the receiver, who enforces it on a default under the Financial Collateral Directive (the 2018 GMSLA pledge version, the IM accounts, the central banks’ collateral pools).
Financial Collateral Directive: The EU directive of 2002 that makes the title transfer and the pledge of cash and securities between professional parties enforceable without formalities, recognizes the close-out netting and the right of use, and protects them from the provider’s insolvency proceedings.
General collateral: A security in ample supply that borrowers can find from many lenders, lent at a low fee (a few basis points a year for a large European stock) or financed in repo at the general collateral rate; the opposite of a special.
Hard to borrow: A stock with scarce lendable supply: the borrow costs a fee above the general collateral rate, and the locate may be refused.
Fee split: The share of a lending program’s gross revenue kept by the lender and by the agent, from 80/20 to 90/10 by the size and the quality of the lender’s inventory; 85/15 in the worked example (illustrative); a UCITS discloses the agent’s fee and its links to the management company or the depositary.
Recall: The lender’s demand that a borrower return securities on loan, for a sale or a vote; the borrower returns within the standard settlement cycle (T+2 in the EU until October 11, 2027), and a late return is a settlement fail under CSDR and opens the lender’s buy-in rights.
Buy-in: The purchase of securities in the market by the party owed them when the other side fails to deliver or return them, at the defaulting side’s cost, under the GMSLA, the GMRA and the CCPs’ rules; CSDR’s mandatory buy-in is kept as a last resort the Commission has not activated.
Borrower default indemnification: The lending agent’s promise to its lenders that if a borrower fails to return the securities, it will buy them back with the collateral and pay any shortfall itself; it covers the borrower’s default and leaves any loss on reinvested cash collateral with the lender.
SFTR: The Securities Financing Transactions Regulation: loan-by-loan reporting of repo, securities lending, buy-sellbacks and margin lending to a trade repository, and the reuse and disclosure rules for collateral.
UTI: The unique transaction identifier generated for each reportable trade under EMIR and SFTR and shared by the two counterparties, so the trade repositories and the regulators pair their two reports.
GMRA: The Global Master Repurchase Agreement, the ICMA standard contract for repo outside the US (the 2011 version in use): the sale and the repurchase under title transfer, the margin, the substitution, the income, the events of default and the close-out netting; a triparty service agreement with the agent adds the third side.
Triparty agent: The settlement agent that holds the collateral of a repo, a loan or a margin relationship on its own books for both sides, checks it against the receiver’s eligibility set, allocates, values and substitutes it; in the euro market Euroclear Bank and Clearstream, with a few custody banks and national CSDs.
Euroclear triparty: Euroclear Bank’s and Clearstream’s triparty collateral management: valuation, allocation and substitution of collateral for repo, securities lending and margin, in the lender’s account at the ICSD.
Eligibility set: The list a collateral receiver gives the triparty agent of what it accepts from a given counterparty: the asset classes, the ratings, the haircuts and the concentration limits, applied by the agent’s engine at every allocation.
Collateral substitution: The replacement of collateral allocated to a repo, a loan or a margin account by other eligible collateral of the same value, so the provider can use the original security (to deliver it on a sale); run automatically by the triparty agent against the eligibility sets.
Money Market Funds Regulation: Regulation (EU) 2017/1131 on the EU money market funds, applied from 2019: the public debt constant NAV, the low volatility NAV and the variable NAV funds, with their liquidity, diversification and stress testing rules; where the funds and the custody clients place their surplus euros.
GC Pooling: Eurex Repo’s cleared triparty general collateral market: euro repo against standardized collateral baskets, cleared at Eurex Clearing and settled through Clearstream; the main euro cleared GC market.
€GCPlus: LCH SA’s triparty general collateral repo (2014) with the Banque de France and Euroclear: standardized baskets of ECB-eligible collateral, cleared at RepoClear SA, allocated in Euroclear’s triparty and reusable for the Banque de France’s refinancing; the French counterpart of Eurex’s GC Pooling.
UMR: The uncleared margin rules: daily variation margin and, above the thresholds, segregated initial margin on bilateral derivatives, applied to large funds since phases 5 and 6 (2021 and 2022).
Aggregate average notional amount: The test that brings a group into the EU initial margin requirements: the average of the month-end notional of its uncleared derivatives (FX forwards and swaps included) for March, April and May, above EUR 8,000,000,000 since phase 6 on September 1, 2022, applying from September 1 of the year.
IM threshold: The amount of initial margin, up to EUR 50,000,000 per pair of groups under the EU margin RTS, below which the two sides need not collect; a relationship in scope exchanges only the excess above it.
SIMM: ISDA’s Standard Initial Margin Model, the sensitivity-based calculation both sides of an uncleared derivative use for initial margin under the uncleared margin rules.
CRIF: The Common Risk Interchange Format, ISDA’s standard file of the trade sensitivities by risk factor that each side feeds to the SIMM calculation and exchanges for the comparison of the results.
Account control agreement: The agreement among a pledgor, a secured party and a custodian over the segregated account holding the pledgor’s initial margin: who instructs before and after a notice of exclusive control, the eligibility checks, the reporting, the response time and the custodian’s liability, with the pledge under the law of the account.
Notice of exclusive control: The secured party’s notice to the custodian, after the pledgor’s default, that from the end of the agreed period the custodian takes instructions on the segregated IM account from the secured party alone.
Third-party holder: The custodian or settlement agent, outside both counterparties’ groups, that holds the initial margin of an uncleared derivative in a segregated account under the EU margin RTS, may not reuse it, and releases it under the account control agreement.

Fund Administration

Central administration: The function a Luxembourg fund must have in Luxembourg: the books and the NAV, the register and the investor communication, performed by the fund itself or delegated to a UCI administrator, usually a bank or a specialist firm supervised by the CSSF; the Irish counterpart is the fund administrator authorized by the Central Bank.
UCI administrator: The entity that performs a Luxembourg fund’s central administration under CSSF Circular 22/811 of 2022, which splits the work into three functions: the registrar function (the register, the orders, the AML checks on the investors), the NAV calculation and accounting function, and the client communication function (the contract notes, the statements, the reports).
Management company: The firm that manages a UCITS (a UCITS management company under Chapter 15 of the Luxembourg law of 2010, a société de gestion in France, a Kapitalverwaltungsgesellschaft in Germany) or, as AIFM, an AIF: the portfolio management, the risk management, the valuation and the distribution, with the administration often delegated to a bank.
SICAV: The investment company with variable capital, the corporate form of most Luxembourg and French funds: the investors are shareholders, the capital moves with the subscriptions and the redemptions, and a board of directors governs the company, usually beside a management company; an umbrella SICAV has sub-funds whose assets and liabilities are segregated by law.
Forward pricing: The rule that a fund’s shares are bought and redeemed at the next NAV calculated after the order is received: an order before the cut-off of D gets the NAV of D, calculated in Luxembourg on the morning of D+1, and one after it the next NAV; the investor never knows the price when it orders.
Late trading and market timing: The two abuses CSSF Circular 04/146 bars: an order accepted after the cut-off at the price of the day (late trading), and frequent round trips exploiting the stale prices of a fund (market timing); the fund protects its cut-off, may refuse the orders of a market timer and uses fair value prices for the markets closed earlier.
Swing pricing: The adjustment of a fund’s NAV by an estimate of the dealing costs (the spreads, the commissions, the taxes) in the direction of the day’s net flows, every day (full swing) or when the flows pass a threshold (partial swing), so the investors who deal pay those costs; common in Luxembourg and one of the liquidity management tools of the UCITS and AIFM directives.
Subscription tax: The taxe d’abonnement, the Luxembourg tax on the net assets of the funds: 0.05% a year, 0.01% for the institutional classes, the money market funds and the RAIFs, reduced rates for the share invested in taxonomy-aligned activities since 2021, exemptions for the index ETFs, the ELTIFs and some others; accrued daily and paid each quarter to the AED.
Depositary oversight: The duties of a UCITS or AIF depositary beside the safekeeping: it ensures that the shares are issued and redeemed, the NAV calculated, the income applied and the manager’s instructions carried out as the law and the fund rules require, by testing the processes on a risk basis; set by the UCITS and AIFM directives and their delegated regulations, and in Luxembourg by CSSF Circulars 16/644 and 18/697.
CSSF Circular 24/856: The CSSF’s circular of March 29, 2024, applied since January 1, 2025 in place of Circular 02/77, on the NAV errors, the breaches of the investment rules and the other errors of the Luxembourg funds: the tolerance thresholds by fund type (0.20% for a money market fund, 0.50% for a bond or mixed fund, 1.00% for an equity fund, up to 5% set by a professional fund), the notification to the CSSF, the indemnification of the fund and of the investors, the final investors behind the intermediaries included, and the auditor’s checks.
Réviseur d’entreprises agréé: The approved statutory auditor of Luxembourg, member of a cabinet de révision agréé supervised by the CSSF, who audits the funds’ annual reports and writes the separate report to the CSSF under Circular 21/790 on the fund’s controls (the NAV errors, the investment breaches, the AML framework).
AIFM: The alternative investment fund manager authorized under the AIFM Directive by the authority of its home state (the CSSF, the Central Bank of Ireland, the AMF, BaFin): the portfolio and the risk management of the AIFs, their valuation, their depositary and their reporting; external, or the fund itself when it is internally managed.
ICAV: The Irish Collective Asset-management Vehicle, the corporate fund form created by the ICAV Act 2015 and registered with the Central Bank of Ireland: umbrella sub-funds segregated by law, a constitution changed without a general meeting for most matters, and the option of a US partnership classification; used for UCITS, ETFs and qualifying investor AIFs.
QIAIF: The qualifying investor alternative investment fund of Ireland, authorized by the Central Bank of Ireland within a day of a complete filing under its AIF Rulebook, with no investment limits beyond the prospectus, a minimum subscription of EUR 100,000 and investors who are professional clients or knowledgeable persons; it must have an Irish depositary and administrator.
Central Bank of Ireland: The Irish central bank and financial supervisor: it authorizes the Irish funds (the UCITS, the QIAIFs, the ICAVs), the management companies and AIFMs, the depositaries and the administrators, keeps the register of the ICAVs and of their beneficial owners, and receives the funds’ annual reports and the AIFMs’ Annex IV reports.
Valuation function: The function the AIFM Directive requires for the valuation of an AIF’s assets: an external valuer, or a function of the AIFM functionally independent of the portfolio management, with the remuneration and the conflicts managed; it applies the valuation policy, approves the fair values and reports to the AIFM’s senior management.
Ownership verification: The depositary’s duty for the assets it cannot hold in custody (the shares of a private company, a fund interest, a loan, an OTC derivative, cash collateral): it checks from the documents and the payments that the fund owns them, keeps an up-to-date record of them and follows each event that changes them.
Equalization: The method that keeps one NAV a share per class in a hedge fund with a performance fee: a subscriber pays an equalization credit above the high-water mark or receives a depreciation deposit below it, so each investor bears the performance fee on its own gains only; common in the Irish and the Luxembourg funds.
Crystallization: The moment a fund’s accrued performance fee becomes payable to the manager, usually at the year-end and on the shares redeemed; the high-water mark is reset to the NAV at which the fee crystallized.
Shadow NAV: The NAV a hedge fund manager computes from its own books and marks to check the administrator’s official NAV each month, the two reconciled line by line before the release; the manager’s own control, also called shadow accounting.
Annex IV report: The periodic report of an AIFM to its home authority for each AIF it manages, on the template of Annex IV of the AIFM Directive’s delegated regulation: the main exposures and markets, the leverage, the liquidity profile and the redemption terms, the risk measures, the counterparties; quarterly, half-yearly or yearly by size, and widened by the 2024 review.
SCSp: The Luxembourg special limited partnership (société en commandite spéciale), introduced in 2013: a partnership without legal personality, governed by its agreement, transparent for income tax, with a general partner of unlimited liability and limited partners; the usual vehicle of the private equity, private credit and infrastructure funds raised in Luxembourg, often with the RAIF status.
RAIF: The reserved alternative investment fund of the Luxembourg law of July 23, 2016: a fund for well-informed investors, managed by an authorized AIFM, with a depositary and a central administration in Luxembourg, set up without the CSSF’s approval since the AIFM is the supervised party; any legal form (an SCSp, a SICAV, an FCP), umbrella possible, the subscription tax at 0.01%.
Subscription line: A revolving credit facility to a private fund secured on the limited partners’ unfunded commitments and the general partner’s right to call them, used to fund the deals before the capital is called; it smooths the calls and raises the early IRR, so the ILPA templates show the IRR with and without it.
Distribution waterfall: The order in which a private fund’s distributions are split between the limited partners and the general partner: the return of the capital contributed, the preferred return, the catch-up, then the carried interest split; whole-of-fund (European) or deal-by-deal (American).
Preferred return: The return, usually 8% a year compounded on the capital contributed, that the limited partners receive before the general partner shares in the profits; the private equity hurdle.
Carried interest: The general partner’s or the team’s share of a private fund’s profits, usually 20%, paid through the waterfall after the limited partners have their capital and their preferred return, often to a carried interest vehicle held by the team.
Clawback: The general partner’s obligation to return the carried interest it received above its agreed share of the fund’s cumulative profits at the end of the fund’s life, usually net of the taxes paid on it, secured by an escrow of part of the carry and the principals’ guarantees.
IPEV guidelines: The International Private Equity and Venture Capital Valuation Guidelines: the industry’s practice for the fair value of private companies under IFRS 13 and the other GAAPs (the multiples, the discounted cash flows, the calibration to the entry price, the recent transactions), followed by the European private equity funds and their auditors.
ELTIF: The European long-term investment fund: the retail wrapper for private assets (private equity, infrastructure, private credit), relaunched by the 2024 ELTIF 2.0 reform.
Part II UCI: A Luxembourg fund under Part II of the law of December 17, 2010: an AIF authorized and supervised by the CSSF, which can be sold to retail investors, with more freedom than a UCITS in its assets and liquidity; the usual form of the Luxembourg ELTIFs and semi-liquid funds for retail clients.
ELTIF redemption policy: The rules on how an evergreen ELTIF pays its exiting investors under the ELTIF Regulation and Delegated Regulation 2024/2759: the redemption frequency and notice period, calibrated to the liquid assets on one of the two tables of the standards (a cap on the share of the liquid assets paid out on a dealing day, or a minimum share of liquid assets), the gates and the pro rata cut-backs, the optional minimum holding period.
Matching mechanism: The ELTIF Regulation’s option for an evergreen fund to match the units of the investors who want to leave with the money of the investors who want to come in, in full or in part, before the fund redeems out of its own liquid assets; the policy sets the price, the NAV in common practice.

Transfer Agency and Fund Services

Transfer agent: Keeps the register of a fund’s shareholders and processes subscriptions and redemptions; for ETFs, issues and cancels shares with authorized participants.
Fund platform: The order routing and settlement networks for fund units in Europe: Calastone, Clearstream’s Vestima, Euroclear’s FundSettle and Allfunds, between the distributors and the transfer agents; the European Fund/SERV, without one central utility.
Vestima: Clearstream’s fund processing platform (since 2000): the routing of the subscription and redemption orders of the banks and the distributors to the funds’ transfer agents, the settlement of the units against the cash and their custody as nominee at Clearstream Banking Luxembourg; one connection to the funds of Luxembourg, Ireland and the other domiciles.
FundSettle: Euroclear’s fund order routing, settlement and custody service at Euroclear Bank: the orders of the distributors passed to the transfer agents, the units settled against the cash and held as nominee; extended by the MFEX distribution platform Euroclear bought in 2021.
Allfunds: The fund distribution platform based in Madrid and listed in Amsterdam: the dealing, the custody of the units as nominee, the trailer fee collection and the data between thousands of fund houses and the distributors; Deutsche Börse agreed in January 2026 to acquire it, with the completion expected in the first half of 2027.
Calastone: The fund transaction network that carries the orders, the confirmations and the settlement data between the distributors and the transfer agents of many fund domiciles, as messages, without holding the units.
Nominee account: An account on a fund’s register in the name of an intermediary (a fund hub, a platform, a bank, an insurer) that holds the units for its own clients and keeps their records; the European counterpart of the US omnibus account, which makes the intermediary the fund’s customer for the AML checks.
Intermediary due diligence: The checks a fund’s registrar runs on an intermediary that holds a nominee account (its license and supervisor, its AML program, its country, its reputation), with lighter measures for a regulated EU intermediary and enhanced ones for a third-country one, in place of identifying the clients behind it.
Contract note: The confirmation the transfer agent sends after an order is dealt: the fund and the class, the NAV, the number of units, the amount, the fees and the settlement date; through the fund hubs as MT515 or ISO 20022 messages, or by mail or the portal to a registered investor.
Trailer fee: The commission a fund’s management company pays a distributor out of its management fee, in basis points of the distributor’s average holdings, for as long as the clients hold the units; allowed under the MiFID II inducement rules only where it enhances the service to the client and is disclosed, and passed on by the independent advisers and the portfolio managers.
CRF: The Cellule de renseignement financier, the Luxembourg financial intelligence unit attached to the public prosecutor’s office, which receives the suspicious transaction reports of the professionals through goAML.
FATCA and CRS: The two regimes under which the funds identify the tax residence of their investors and report the accounts of the reportable ones each year: FATCA for the US persons under the intergovernmental agreements, the OECD’s Common Reporting Standard for the residents of the participating countries, reported in Luxembourg to the ACD by June 30.
Fund tax data: The figures a fund publishes so that the investors of each country where it is sold are taxed on the usual terms: the German equity ratio for the partial exemption under the investment tax act of 2018, the Austrian OeKB reports, the UK reporting fund income, the Belgian taxable income per share; computed by the administrator or a tax agent.
AML Regulation: The EU Anti-Money Laundering Regulation 2024/1624, applying from July 10, 2027: one rulebook for the customer due diligence, the beneficial ownership and the reporting across the member states, in place of most of the national rules, with the AMLA in Frankfurt supervising the riskiest entities and coordinating the national supervisors.
UCITS ETF: An exchange-traded UCITS: an open-ended fund whose shares are listed and traded all day and created and redeemed in units by authorized participants, bearing the identifier UCITS ETF in its name under ESMA’s guidelines of 2014; mostly domiciled in Ireland and Luxembourg and listed on several exchanges.
Authorized participant: A bank or a dealer that has signed an agreement with an ETF’s issuer to create and redeem units directly with the fund against the basket or cash; it has no obligation to deal and acts when the gap between the ETF’s price and its basket pays, for itself or for the market makers it clears for.
Creation unit: The block of ETF shares (commonly 50,000 to several hundred thousand shares in Europe) the fund issues or redeems in one order against one basket or its cash value; the investors on the exchanges trade any number of shares.
PCF: The portfolio composition file: the securities, the quantities and the estimated cash component of one creation unit for the day, published by the ETF’s registrar or issuer to the authorized participants and the data vendors before the open.
iNAV: The indicative net asset value of an ETF, computed during the trading day from the live prices of the basket by a calculation agent and published on the exchanges every few seconds; a guide for the investors, the market makers price from their own models.
ICSD issuance model: The structure in which an ETF’s shares are represented by one global certificate held by a common depositary for Euroclear Bank and Clearstream Banking Luxembourg, the APs settling the primary market in the ICSDs and the exchange trades settling there or through the local CSDs’ links, so that one pool of shares serves all the listings.
Common depositary: The bank appointed jointly by Euroclear Bank and Clearstream Banking Luxembourg to hold the global certificate of an international security (a Eurobond, an ETF), record the increases and decreases of the issue and reconcile them with the registrar and the two ICSDs; its nominee is the registered holder.
Liquidity provider: A firm that an exchange designates to quote an ETF continuously within maximum spreads and minimum sizes, in return for lower fees; the source of the on-exchange liquidity of most European ETFs beside the RFQ platforms.
Cash creation: A creation or redemption of ETF units paid in cash: the AP pays or receives the NAV adjusted by a charge for the fund’s cost of buying or selling the basket (the spreads, the commissions, the transaction taxes); the usual form for the fixed income, the emerging market and the synthetic ETFs.
ESMA ETF guidelines: ESMA’s guidelines on ETFs and other UCITS issues of 2014: the UCITS ETF identifier, the disclosure of the transparency policy, of the iNAV and of the tracking error, the rules on the securities lending and the collateral, and the right of the secondary market investors to redeem directly with the fund when the exchange price departs significantly from the NAV.
Middle office outsourcing: The transfer of an asset manager’s post-trade work (the trade support, the IBOR, the reconciliations, the corporate actions, the collateral, the regulatory reports, the performance) to a bank or a specialist provider under a long-term agreement, often with a transfer of the staff; the manager keeps the investment decisions and the oversight.
Acquired Rights Directive: The EU directive of 2001 on the transfer of undertakings: when an activity that keeps its identity moves to another employer, the employees move with it on their existing terms, the transfer cannot by itself justify a dismissal and the employee representatives are informed and consulted; the basis of the staff transfers in the outsourcings in the EU (Article L.1224-1 of the French labor code, Section 613a of the German civil code, TUPE in the UK).
IBOR: Investment book of record: the manager’s own real-time view of positions and cash, including trades not yet settled, used for investment decisions.
ABOR: Accounting book of record: the fund administrator’s official positions and valuations, as opposed to the manager’s IBOR.
Reconciliation platform: The system that matches a firm’s records against its depositaries’, administrators’ and counterparties’ statements (the positions, the cash, the transactions), presents the breaks and tracks them to resolution (Duco, SmartStream TLM, illustrative).
EMIR report: The report of each derivative contract (its conclusion, its changes, its end, the daily valuation and the collateral) to a trade repository registered with ESMA under EMIR, in the ISO 20022 format required since April 29, 2024; for a UCITS or an AIF the management company is responsible for it.
DORA: The Digital Operational Resilience Act (applied from January 2025): the ICT risk management, incident reporting, resilience testing and third-party risk rules for financial entities, investment firms included, with the oversight of the critical ICT providers.
Register of information: The register DORA requires of every financial entity on all its contractual arrangements with ICT third-party service providers (the services, the functions they support, the subcontractors, the criticality), kept up to date and submitted to the national authority each year.

Issuer Services

Issuer services: The business of the banks that act as agents for the issuers of securities: the share register and the registered holders’ accounts, the dividend and coupon payments, the centralization of the corporate actions and the general meetings, the fiscal and paying agency of the bonds and the employee share plans; in France the banks’ securities services and their joint ventures provide it to most listed companies.
Issuer CSD: The central securities depository where an issue is initially recorded and centrally maintained (the notary and central maintenance services of CSDR): Euroclear France for the French shares and the French law bonds, Clearstream Banking Frankfurt for the German ones; it holds the issue in its participants’ accounts and checks every day that they add up to the securities issued.
Euroclear France: The French central securities depository of the Euroclear group, on the ESES platform with Euroclear Belgium and Euroclear Nederland and settling on T2S: the issuer CSD of the French shares, the OATs and the French law bonds, with the issuers’ registered shares held in their agents’ accounts and the identification and meeting services for the issuers.
Share registrar: The agent that keeps the register of a company’s registered shares: in France the issuer services of a bank keeping the pure registered accounts and recording the administered ones, in Germany a registrar keeping the share register of the registered shares under section 67 of the Stock Corporation Act.
Pure registered shares: The French registered form in which the shares are held in an account the issuer or its agent keeps (nominatif pur): no custody fee for the holder, the company’s documents and the convening notice sent directly, the double vote after two years and the loyalty premium where the bylaws provide them.
Administered registered shares: The French registered form in which the holder’s shares are entered in the issuer’s register but kept and administered by the holder’s own bank or broker (nominatif administré), which notifies the issuer’s agent of the holder and the movements; the double vote and the loyalty premium apply as for the pure registered.
Bearer shares: Shares held in an account at the holder’s bank or broker without an entry in the issuer’s register; in France the large majority of a listed company’s shares, reached through the shareholder identification requests and the chain of intermediaries.
Integrity of the issue: The CSDR rule (Article 37) that a CSD reconciles every day the number of securities in its participants’ accounts with the number issued, and that no securities are created or deleted except by the issuer’s action; the issuer’s agent reconciles its register to its own account at the CSD.
Double voting rights: The double vote a French listed company gives the fully paid shares held in registered form by the same holder for two years, automatic since the Florange law of 2014 unless the bylaws opt out; lost on a conversion to bearer or a sale and kept on an inheritance or a family gift.
Loyalty dividend: The premium of up to 10% on the dividend that the bylaws of a French company may grant the shares held in registered form for two years, limited to 0.5% of the capital per holder (the majoration de dividende of the Code de commerce).
Free share plan: A plan under which a French company grants its employees and officers shares delivered free after a vesting period of at least one year, often subject to performance conditions, with a total vesting and holding period of at least two years and a part the executive officers must keep in registered form until they leave office.
French dividend withholding: The tax a French paying institution withholds on a dividend: 12.8% as an income tax advance and 17.2% of social levies for the resident individuals (30% in all, the 12.8% waivable on request below an income threshold), 12.8% for the non-resident individuals, 25% for the non-resident companies, 75% for a payment to a non-cooperative state, reduced at source to the treaty rate on Form 5000 or reclaimed later.
Eckert law: The French law of June 13, 2014 (in force since 2016) on the inactive bank and securities accounts: the account keeper checks the national death register each year and contacts the holders; after ten years without contact, or three years after a death, the securities are sold and the proceeds paid to the Caisse des Dépôts, searchable on its Ciclade site, before they pass to the State.
Fiscal agent: The agent appointed by the issuer of a bond under the agency agreement to pay the coupons and the principal, keep the records of the issue, send the notices and process the redemptions and cancellations; it acts for the issuer and owes the holders no fiduciary duty.
Agency agreement: The contract between the issuer of a bond program and its fiscal agent, paying agents and calculation agent: the funding of the payments before each date, the notices, the redemptions and cancellations, the agents’ fees, indemnities and replacement.
Masse: The legal entity that groups the holders of the same issue of French law bonds under the Code de commerce, acting through its representative and deciding in a general meeting by two thirds of the votes cast (a quorum of a fifth on first call) or by a written decision.
Representative of the masse: The person or firm named in the terms of a French law bond or elected by the holders’ meeting to represent the masse: it acts for the holders in court, files their claims in a proceeding and informs them, paid a small yearly fee by the issuer.
German Bond Act: The Schuldverschreibungsgesetz of 2009 (SchVG): the holders of German law bonds act collectively through a bondholders’ meeting or a vote without a meeting, amend the material terms by 75% of the votes and may appoint a common representative; a German law bond needs no trustee.
Trust deed: The deed by which the issuer of an English law bond appoints a trustee to hold its covenant to pay on trust for the holders: the trustee enforces the terms on the instructions and the indemnity of a set share of the holders, and the no-action clause keeps a single holder from suing alone.
Non-cooperative state or territory: A jurisdiction on the French list of the states that do not exchange tax information: a French dividend or interest paid there bears a 75% withholding tax, the only French withholding on the interest of most bonds.
Accelerated safeguard: The French court procedure, opened after a conciliation, in which a plan prepared with the main creditors is adopted by the classes of affected parties within four months at most and approved by the court, binding the dissenters.
Classes of affected parties: The classes into which the administrator sorts the creditors and the shareholders affected by a French safeguard plan since the 2021 reform: each adopts the plan by two thirds of the votes cast, and the court can bind a dissenting class under the best interest test and the absolute priority rule.
Cross-class cram-down: The court’s approval of a restructuring plan over the objection of one or more classes, under the conditions of the EU restructuring directive as transposed (the best interest test, the absolute priority rule with its exceptions, the approval by a class in the money).
Ad hoc group: The group of large bondholders that organizes with its own counsel and financial adviser to negotiate a restructuring with the issuer, under confidentiality and usually a lock-up agreement once terms are agreed.
BALO: The Bulletin des annonces légales obligatoires: the French official bulletin in which a listed company publishes the notice of its general meeting 35 days before it, the convening notice 15 days before and its legal announcements.
Votaccess: The platform shared by the French account keepers and issuer agents through which a holder votes online, from its bank’s portal or the agent’s shareholder site, on a meeting of a French company that offers it, until 15:00 Paris time the day before.
Participation certificate: The certificate by which an account keeper confirms to the centralizing agent the shares a bearer holder holds at the record date, so that its vote or attendance counts at a French general meeting.
Registered intermediary: The intermediary that holds and votes the shares of a French company for owners not resident in France, in an account identified as such at the issuer (Article L.228-1 of the Code de commerce), usually a global custodian.
Say on pay: The shareholders’ vote on the executives’ pay; in France binding on the pay policy ex ante and, ex post, on the pay of each executive officer for the year, whose variable and exceptional parts are paid only after a favorable vote.

Data, Ratings and Indexes

CRA Regulation: The EU regulation on credit rating agencies (Regulation (EC) No 1060/2009, amended in 2011 and 2013): the registration with ESMA, the conflict, governance, methodology and disclosure rules, the use of the ratings for regulatory purposes only when issued or endorsed by a registered agency or issued by a certified one, the civil liability of Article 35a.
Credit rating agency: A firm that issues opinions on the creditworthiness of issuers and their debt on an established scale; in the EU it must be registered with ESMA, which supervises it directly, for its ratings to be used for regulatory purposes (about 25 are registered, illustrative).
Issuer-pays model: The business model in which the issuer or the originator of a rated security pays the agency for the rating, which is published free to all; the main conflict of the industry, managed under the CRA Regulation’s fee and organization rules; in the subscriber-pays model the investors pay.
Rating committee: The group of analysts that votes on every rating action on the lead analyst’s recommendation, with a chair, a quorum, a majority vote and a recorded rationale; no single analyst decides a rating.
Rating outlook: The agency’s view of the likely direction of a rating over the next 12 to 24 months (positive, stable, negative, developing); a watch or a review flags a change likely within about 90 days, usually on an event.
European Rating Platform: ESMA’s public website where the ratings issued by the registered and certified agencies and their outlooks are published from the data the agencies report to ESMA, beside the agencies’ performance statistics (CEREP).
Endorsement: Under the CRA Regulation, the act by which an EU registered agency takes responsibility for a rating issued by an affiliate outside the EU under rules as stringent as the EU’s, so the rating can be used for regulatory purposes in the EU; the certification of an agency from a country with an equivalence decision is the alternative.
Credit quality step: The six-step scale to which the EU prudential rules map each recognized agency’s ratings (step 1 for AAA to AA-, step 3 for BBB+ to BBB-), used for the risk weights of the CRR’s standardized approach and the spread risk capital of Solvency II.
Eurosystem credit assessment framework: The ECAF: the rules by which the Eurosystem decides whether an asset is good enough to be collateral for its credit operations, using the ratings of the accepted agencies (S&P, Moody’s, Fitch, Morningstar DBRS and Scope, approved in November 2023), the best one counting for most assets and BBB- the floor.
Overreliance on ratings: The principle of Article 5a of the CRA Regulation and of the 2013 amendments to the fund and banking directives: the investors, managers and institutions make their own credit assessment and do not rely solely or mechanically on the ratings.
Two-rating rule: The CRA Regulation’s requirement that the issuer or the originator of a structured finance instrument appoint at least two agencies (Article 8c) and consider one with no more than 10% of the EU market, explaining in writing if it does not (Article 8d).
Fallen angel: A bond downgraded from investment grade (BBB- or Baa3 and above) to high yield; it leaves the investment-grade indexes at the next month-end and the mandates limited to investment grade, so the downgrade brings forced sales.
Benchmarks Regulation: The EU regulation on the indexes used as benchmarks (Regulation (EU) 2016/1011, applied from 2018): the authorization of the administrators, the oversight function, the controls, the methodology and the consultations, the benchmark statement and the third-country regimes; narrowed from January 1, 2026 by Regulation (EU) 2025/914 to the critical and significant benchmarks, the EU climate benchmarks and some commodity benchmarks.
Benchmark administrator: The firm that controls the provision of a benchmark (the methodology, the data, the calculation and the publication), authorized or registered by its national authority under the Benchmarks Regulation and listed on ESMA’s register.
Significant benchmark: Under the amended Benchmarks Regulation, a benchmark used in the EU for EUR 50,000,000,000 or more on average over six months, or designated by its supervisor or by ESMA for a third-country benchmark; an administrator of a benchmark used above EUR 20,000,000,000 may opt in.
EU climate benchmarks: The EU Climate Transition Benchmarks and the EU Paris-aligned Benchmarks of the 2019 amendment to the Benchmarks Regulation, with minimum standards for the decarbonization path and the exclusions; since 2026 within the regulation whatever their size, their names carrying CTB or PAB.
Benchmark statement: The statement an administrator publishes for each benchmark or family under the Benchmarks Regulation: what it measures, its limits, the discretion in its methodology, the ESG factors, the procedures for a change or a cessation; reviewed at least every two years.
Index methodology: The published rules of an index: the universe, the eligibility (size, liquidity, float, country), the weighting and the caps, the review schedule, the treatment of the corporate actions and the market disruptions; changed only after a consultation.
Index review: The scheduled update of an index (quarterly for most European equity indexes, effective after the close of the third Friday of March, June, September and December): the share and float updates, the additions and deletions, the caps reapplied; announced in advance and effective after the close.
UCITS index rules: The conditions for a UCITS to track an index: diversification (up to 20% per issuer, 35% for one issuer in exceptional market conditions), an adequate benchmark, appropriate publication, and under ESMA’s guidelines on ETFs and other UCITS issues the full methodology, the constituents and the weights available and no index whose rebalancing a fund cannot follow.
Net return index: The version of an equity index that reinvests the dividends after the withholding tax a reference investor bears (often a Luxembourg fund under the applicable treaties); the version most European ETFs track, beside the price and the gross return versions.
Closing auction: The main venue’s single-price auction at the end of the trading day (from 17:30 CET on Euronext and Xetra) that sets the official closing price the indexes and the funds use; the orders entered during the call are matched at one price, with the indicative price and volume published.
Market data vendor: A firm that collects the venues’ and the other sources’ data, normalizes it in its ticker plant and distributes it to subscribers through terminals and feeds (illustrative of the market: Bloomberg, LSEG, FactSet, ICE), administering the venues’ entitlements and passing their fees through.
Reasonable commercial basis: MiFIR’s requirement that the trading venues, the APAs and the systematic internalizers sell their market data at prices based on the cost of producing it with a reasonable margin, on non-discriminatory and published terms, per user and unbundled, and make it free 15 minutes after publication (Delegated Regulation 2017/567 and ESMA’s 2021 guidelines).
Consolidated tape: The single feed of trades and quotes across European venues that MiFIR’s 2024 review sets up (bonds first, then equities and derivatives), with the tape providers selected by ESMA from 2025.
Consolidated tape provider: The firm selected by ESMA for five years to run the EU consolidated tape of an asset class, collecting the data the venues and the APAs must send it and publishing it as close to real time as possible, authorized and supervised by ESMA.
Direct feed: A venue’s own market data feed, delivered from its data center by multicast at colocation or through extranets, with more content than a vendor’s consolidated view (the depth of book, the auction data); sold under the venue’s fee schedule and policy.
Non-display use: The use of market data by an application without a person seeing it (algorithmic trading, order routing, risk, pricing, an index calculation), licensed by category (the firm’s own trading, trading for clients, the operation of a venue) with a fee per firm and a declaration to each venue.
Venue audit: The review of a vendor’s or a subscriber’s market data use by a venue under its agreements, every two to three years with a look-back of up to three years; the unreported users and uses are back-billed with interest.
Evaluated price: A pricing service’s estimate of the price at which a bond would trade at a given time (the bid at a 17:00 CET snapshot for many European funds), built by evaluators and models from the trades, the quotes and the comparable bonds when the bond itself has not traded.
Pricing service: A firm that provides evaluated prices for the securities without reliable quotes, mainly bonds and loans (illustrative of the market: ICE Data Services, Bloomberg BVAL, LSEG, S&P Global), to the funds, their administrators, the custodians and the insurers.
Valuation policy: The management company’s written policy for valuing the fund’s assets: the sources by asset type and their order, the price type and the valuation point, the tolerance checks, the overrides and their evidence, the valuation committee, the oversight of the pricing services.
Probable realization value: The value, estimated with prudence and in good faith, at which the valuation rules of most Luxembourg funds value an asset without a representative market price, under the board’s or the management company’s procedures.

Network, Controls and Billing

Network management: The depositary bank’s team that chooses, contracts, monitors and replaces its sub-custodians and assesses the depositories of each market: the agent RFPs, the due diligence before each delegation, the legal opinions, the risk ratings, the KPIs, the market advisories to the clients, the delegate lists for the funds.
Delegation of safekeeping: The depositary’s entrustment of the custody of a fund’s assets to a third party (a sub-custodian, an investor CSD) under Article 22a of the UCITS directive or Article 21(11) of the AIFM directive: for an objective reason, after due diligence, with continuing monitoring, to a delegate that is regulated, audited, segregates the assets and protects them in its insolvency.
Due diligence questionnaire: The standard questionnaire a custodian sends its sub-custodians and the candidates (the AFME questionnaire for the agent banks): the ownership and the financials, the regulation, the segregation and the reconciliations, the business continuity, the financial crime controls; the basis of the yearly review and the onsite visit.
Asset segregation: The separation of the funds’ assets along the custody chain: in the delegate’s books, in accounts for the depositary’s clients apart from the delegate’s own assets and from the depositary’s proprietary assets, with records that identify them at any time (the 2018 amendments to the delegated regulations, applied from April 1, 2020).
Insolvency protection: The condition that a delegate of a depositary takes the steps for the funds’ assets it holds to be unavailable to its own creditors if it fails; for a UCITS delegate outside the EU, confirmed by an independent legal opinion on the local insolvency law.
Legal opinion: Local counsel’s written opinion on a market’s custody law: whether the clients’ securities held by the sub-custodian and at the depository stay outside the agent’s estate in its insolvency, how the segregation is recognized and how a claim is enforced; required from an independent adviser for a UCITS delegate outside the EU.
Discharge of liability: The transfer of an AIF depositary’s liability for a lost instrument to its delegate by a written contract with an objective reason, or under the local entity rule of a third country that requires local custody, with the investors informed; not available to a UCITS depositary.
Investor CSD: A CSD that holds securities recorded at another CSD, the issuer CSD, through a link, for its own participants; when it holds a depositary’s assets it is a delegate of the safekeeping, without the ex ante due diligence since the 2024 review of the AIFM directive.
Market advisory: The custodian’s notice to its clients of a change in a market: a new rule or settlement cycle, a holiday, a tax or registration change, a sanction or a capital control; with the effective date, the impact and the action asked of the client.
Agent conversion: The move of a market’s client assets from one sub-custodian to another: the notice to the clients, the delegate lists updated, the new settlement instructions to the brokers, the realignment free of payment at the depository over a weekend, the reconciliation, and the cutover of the pending trades, the corporate actions and the tax reclaims.
ISAE 3402: The IAASB’s International Standard on Assurance Engagements 3402 for the assurance reports on the controls at a service organization relevant to its clients’ financial reporting, applied to the periods ending on or after June 15, 2011; the European counterpart of the US SSAE 18 and SOC 1 report, often issued as one report with it.
Type II report: An ISAE 3402 report that gives an opinion on the description of the system, the suitability of the design and the operating effectiveness of the controls over a period, usually twelve months, with the tests and the results; a Type I report covers the description and the design at one date.
Control objective: The statement in an assurance report of what a group of controls achieves for the clients’ financial reporting (for example, that the trades are settled as instructed and recorded completely and accurately); the auditor’s opinion is given objective by objective.
Service auditor: The independent audit firm that tests a service organization’s controls and issues the ISAE 3402 or SOC 1 report; its opinion is addressed to the service organization for the use of its clients and their auditors.
Carve-out method: The presentation of a subservice organization in an assurance report that leaves its controls out of the description and the testing and lists the complementary subservice organization controls; the inclusive method brings them in, with the subservice organization’s own assertion.
Complementary user entity controls: The controls an assurance report assumes the clients run themselves for the control objectives to be achieved (authorized instructions, the review of the statements, the reconciliation of the holdings, the timely elections, the declaration of every cash account); listed in the report and tested by the clients and their auditors.
Complementary subservice organization controls: The controls an assurance report assumes the carved-out subservice organizations run (the sub-custodians, the CSDs, the ICSDs, the pricing vendors), listed in the report; the service organization monitors them through their own reports.
Bridge letter: A letter from a service organization’s management covering the months between the end of the assurance report’s period and the clients’ year-end, stating that no material change to the controls and no known significant deficiency occurred; management’s own statement, untested by the service auditor.
ISA 402: The International Standard on Auditing on the audit considerations relating to an entity using a service organization: how the auditor of a fund or a company understands the service organization’s controls and uses a Type II report as evidence; applied in the EU directly or through the national standards.
CSSF Circular 18/698: The CSSF circular on the authorization and the organization of the Luxembourg investment fund managers (the UCITS management companies and the AIFMs): the substance, the conducting officers, the delegation and the oversight of the delegates such as the central administration and the transfer agent.
ISAE 3000: The IAASB’s general standard for the assurance engagements other than the audits of financial information, used for the reports on a service organization’s security, availability and other controls outside the financial reporting; the European counterpart of the US SOC 2 report.
Basis point: One hundredth of one percent (0.01%), written bp: the unit of the depositary and custody fees; a fee of 1bp a year on EUR 1,000,000,000 of assets is EUR 100,000.
Depositary fee: The fee a fund pays its depositary for the oversight, the cash monitoring and the liability, in basis points a year of the net assets with a minimum per fund, beside the safekeeping fee by market tier and the transaction fees; set in the depositary agreement and capped in the prospectus.
Market tier: The grouping of the markets in a custody fee schedule by cost and risk: the T2S markets, the ICSDs and the main developed markets in the lowest tiers, the emerging and frontier markets in the highest, where the agents’ fees and the operations cost most.
Fee schedule: The schedule attached to the depositary and custody agreements: the depositary fee, the safekeeping fees by market tier, the transaction fees by type and place of settlement, the cash and FX terms, the out-of-pocket expenses, the minimums, the term and the conditions of a change.
Out-of-pocket expenses: The third-party costs a custodian passes to its clients under the fee schedule (the CSD and ICSD fees, the financial transaction taxes, the stamp duties, the registration fees, the proxy and tax agents’ fees, the messaging charges), billed at cost under most agreements and tested first in the clients’ fee reviews.
Net interest income: The interest a bank earns on its assets (the deposits at the central bank, the securities, the loans) less the interest it pays on its deposits and borrowings; for a custody bank, mostly the spread on its clients’ cash balances.
Relationship pricing: The pricing of a client on the whole revenue it brings (the depositary, custody, administration and transfer agency fees, the net interest income on its deposits, the FX, the securities lending) against the cost to serve and the capital, so one service can be priced below its own floor.
Undue costs: The costs a management company may not charge to a UCITS or an AIF or its investors under the directives’ duty to act in their best interest; ESMA’s supervisory briefing of June 2020 set the convergence on what is undue and its 2021 common supervisory action reviewed the cost structures of the funds.
Ongoing charges: The costs taken from a fund over a year (the management fee, the depositary, custody, administration and transfer agency fees, the audit and the other expenses), shown in the PRIIPs KID of each share class and in the annual report.
Custody search: A client’s selection of a depositary or custodian run by a consultant: the request for proposal to the incumbent and the rivals, the fee quotes on the same assets and volumes, the visits, the scoring; the event at which most fee schedules are repriced.
SWIFT message types used in the diagrams
MT300: SWIFT confirmation of an FX trade.
MT305: SWIFT confirmation of an FX option.
MT320: SWIFT confirmation of a fixed-term loan or deposit.
MT950: SWIFT account statement from a correspondent bank.
camt.053: ISO 20022 end-of-day bank account statement, the successor to MT950.
MT535: SWIFT statement of securities holdings from a custodian.
MT541: SWIFT instruction to receive securities against payment.
MT543: SWIFT instruction to deliver securities against payment.
camt.057: ISO 20022 notice to the account holding bank or custodian to expect an incoming payment, the successor of the MT210.
MT900: SWIFT debit confirmation from a bank.
MT304: SWIFT advice of an FX trade from a manager to its custodian, so the custodian can settle it.
MT545: SWIFT confirmation from the custodian that securities were received against payment.
MT547: SWIFT confirmation from the custodian that securities were delivered against payment.
MT548: SWIFT settlement status from the custodian: pending, matched, failed, with the reason.
MT566: SWIFT corporate action confirmation: the cash or securities credited for an event.
MT540-543: SWIFT instructions to receive or deliver securities, with or without payment; used to move collateral.
MT515: SWIFT client confirmation of a securities trade.
MT527: SWIFT triparty collateral instruction.
MT600: SWIFT confirmation of a precious metals trade.
MT604: SWIFT precious metals transfer or allocation instruction.
MT670: SWIFT standing settlement instruction update: how a counterparty notifies its SSIs by authenticated message.
MT340: SWIFT confirmation of a forward rate agreement.
MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline.
MT502: SWIFT order to buy or sell securities, sent by a client to its broker or manager.
MT509: SWIFT trade status message from a broker or custodian.
MT101: The SWIFT request for transfer a corporate sends its bank, or a bank sends another, to move funds from the customer’s account.
MT700: The SWIFT message by which a bank issues a documentary credit to the advising bank.
MT710: The SWIFT advice of a documentary credit issued by a third bank, sent by the advising bank onward.
MT742: The SWIFT reimbursement claim a paying or negotiating bank sends the reimbursing bank under a documentary credit.
MT754: The SWIFT advice of payment, acceptance or negotiation sent by the paying bank to the issuing bank under a documentary credit.
MT799: The SWIFT free-format message between banks, used for trade finance correspondence and bank-to-bank undertakings.
MT940: The SWIFT customer statement message a bank sends an account holder (or its other bank) with the day’s entries and balances.
MT540: The SWIFT instruction to receive securities free of payment, used for the stock loans and the collateral deliveries.
MT306: The Swift confirmation of the FX options the MT305 cannot describe: average rate (Asian) options and forwards, barriers, digitals and other exotic structures, with their averaging or observation dates.
MT380: The Swift FX order: an investment manager instructs its custodian to buy or sell a currency for a fund; the custodian confirms the execution with an MT381.
MT606: The Swift precious metal debit advice: the account keeper tells the account owner its metal account was debited, with the bar list when the metal moves into allocated bars.
MT607: The Swift precious metal credit advice: the account keeper tells the account owner its metal account was credited, in fine troy ounces.
MT608: The Swift statement of a metal account: the opening and closing balances in ounces and the movements of the period, or the bars held in an allocated account.
MT537: The SWIFT statement of pending transactions, used with the function PENA for the CSDR penalty reports the CSDs and the custodians send down the chain: each penalty with its instruction, its days, its amount and its party.
MT567: The SWIFT corporate action status and processing advice: the acceptance or the rejection of an MT565 election, or the status of an event; seev.034 in ISO 20022.
MT569: The SWIFT triparty collateral and exposure statement: the triparty agent’s report to each side of the exposures, the collateral allocated against them, the values and the haircuts.
MT536: The SWIFT statement of transactions: the settled movements of an account over a period, sent by the custodian to the client or by the sub-custodian to the custodian.
MT542: The SWIFT instruction to deliver securities free of payment: a transfer between accounts, a delivery to a lender’s collateral account, a re-registration.
MT565: The SWIFT corporate action instruction: the holder’s election on a voluntary event (a tender, an exchange, a dividend reinvestment option), sent to the custodian and passed on by it to the sub-custodian or the depository.
Generic sample

The message
FieldValueWhat it says