Financial Markets Atlas: Service Providers (UK)

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Level 1 flows of the service providers of the UK capital markets: the firms that hold, administer, record, rate, price and index the assets, seen from the provider’s side, one diagram per service. The worked example is the UK arm of a global custody bank in London that is also the depositary and trustee of UK authorised funds, a fund administrator, transfer agent, securities lending agent and bond trustee (GBP 8,000,000,000,000 of assets under custody and administration, 2,500 clients, a network covering 100 markets, illustrative); the data group has its own examples. Each diagram follows one service with the provider at the center, its clients on one side, its network, the market, CREST and the payment systems and the regulators on the other; the strip above it is the service. Columns are the parties, rows the phases; numbered steps are messages, deliveries, payments or reports between them, with the channel or system in the pill. Hover a step for the detail, click it or use the walkthrough to be taken through the diagram step by step. The clients’ side of the same services is on the asset manager, hedge fund, wealth manager and asset owner pages, the infrastructure on the market infrastructure page. UK market conventions and GBP throughout; all numbers illustrative. New to this? Begin with Start here.

How the diagrams work, the chain common to all 28 diagrams, a map of the services, who provides each service and how it is paid and controlled, and a glossary.

How to read a diagram

Columns are the partiesThe clients on the left, the service provider in dark petrol at the center (the subject of every diagram), its network of sub-custodians and agents, the brokers, counterparties and issuers, the depositories and payment systems, and the regulators and auditors on the right.
Rows are the phasesTime runs down the page in the service’s own cycle: the onboarding and the setup, the trade date to the settlement date, the record date to the payment date of an event, the daily NAV and the month-end, the yearly audit. The band label gives the timing.
Arrows are stepsNumbered in order. Solid arrows are messages, deliveries or payments; dashed ones are standing flows like reports and reviews; two-headed ones are exchanged or matched. Boxes on the provider’s own lifeline are what it does internally: a check, a calculation, a reconciliation, a booking.
Pills are the channelAmber for voice and chat, blue for the portals and platforms, rose for the SWIFT messages (MT540 to MT543 for settlement, MT564 to MT566 for corporate actions, MT535 and MT536 for statements), grey for the rails and the depositories (CREST, CHAPS, the ICSDs), teal for market data, lavender for the provider’s own systems. Each pill shows a one-line definition on hover.
The strip is the serviceAbove each diagram the worked example strip gives the service: the client, the volumes, the network and the systems, the rules, the fees. Hovering a step shows the full detail; clicking it opens the walkthrough.
The grouping is by line of businessThe area tabs are the provider’s businesses (custody, asset servicing, securities lending and collateral, fund administration, transfer agency and fund services, issuer services, data, ratings and indexes, the network and the controls) and the product tabs under each are the services. The facts table lists every service with the same five columns.

A flow can be read two ways: scroll the diagram and hover for detail, or press Walk through the steps above any diagram to follow it one step at a time, with the detail in a card. The arrow keys move forward and back.

The servicing chain every diagram is part of

BankThe service providerClientMarket participantsMarket infrastructuremessage or transferstanding flowexchanged and matchedoption, when needed1sequence, on the party that actsVoice, chatElectronic platform, APISWIFT messageInfrastructure system (payment, clearing, reporting)Internal systemOtherhover an arrow or a badge for the full detail
THE APPOINTMENT once; reviewed yearly THE TRADE T SETTLEMENT T to T+2 THE ASSET’S LIFE income, events, votes VALUATION AND REPORTING daily; monthly CONTROL yearly CLIENTS the managers and the ACDs, the funds, the schemes SERVICE PROVIDER the custodian, the depositary, the administrator NETWORK AND AGENTS the sub-custodians, the local agents MARKET AND ISSUERS the brokers, the counterparties, the issuers DEPOSITORIES AND PAYMENTS CREST, CHAPS, SWIFT, the ICSDs REGULATORS AND AUDITORS the FCA, the PRA, the auditors The appointment and the agreement: the client chooses the provider after a request for proposal and signs the custody agreement with the service levels and the fees; for an authorised fund the authorised fund manager appoints the depositary (the trustee of a unit trust), whose oversight duties under the FCA’s COLL rules are independent of the manager; the provider’s know-your-customer checks, the accounts and the standing settlement instructions come first The appointment and the agreement Email: Used for term sheets, confirmations and allocations where no electronic matching exists. Email Document management: The bank’s system for the deal documents: the facility agreements, the security, the legal opinions, the conditions precedent, versioned and signed. Document management 1 The trades: the instructions from the manager: the investment manager deals through its brokers and sends the provider one settlement instruction per trade (MT541 to MT543, or a file), matched against the broker’s confirmation; the provider is told what to receive and what to deliver, never what to buy The trades: the instructions from the manager SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT541: SWIFT instruction to receive securities against payment. MT541 Client portal: The manager’s reporting platform for its clients: holdings, performance, risk and documents. Client portal 2 Settlement at home: CREST in central bank money: UK shares and gilts settle in CREST, Euroclear UK and International’s system, delivery versus payment in central bank money through the CREST settlement banks’ accounts at the Bank of England; the market settles on T+2 and moves to T+1 on October 11, 2027; the clients’ holdings sit in the custodian’s CREST member accounts, segregated in its books under the client asset rules Settlement at home: CREST in central bank money CREST: The UK central securities depository, run by Euroclear UK & International: the book-entry settlement of UK and Irish shares, gilts and money market instruments, delivery versus payment in central bank money for sterling through the Bank of England’s RTGS (T+2 for shares, T+1 for gilts), the stamp duty reserve tax collection and the corporate actions; the CREST settlement banks provide the participants’ cash; the counterpart of DTC and T2S. CREST CHAPS: The UK’s high-value sterling payment system, run by the Bank of England on the RTGS: same-day, irrevocable payments between the banks’ reserves accounts, 06:00 to 18:00, used for the wholesale settlements and the large transfers; the counterpart of Fedwire and T2. CHAPS 3 Settlement abroad: the network and the ICSDs: the foreign trades go to the sub-custodian in each market, the Eurobonds to the custodian’s accounts at Euroclear Bank or Clearstream Banking Luxembourg; the network of 100 markets is the provider’s own product, and a depositary that delegates safekeeping must choose and monitor each delegate under the fund rules Settlement abroad: the network and the ICSDs SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT540: The SWIFT instruction to receive securities free of payment, used for the stock loans and the collateral deliveries. MT540 4 The asset’s life: income, events, votes: the issuers pay the dividends and the coupons through their registrars and paying agents, announce the corporate actions under the Takeover Code and the listing rules, and call their meetings; the provider collects, notifies the client, takes the elections and the votes, reclaims the foreign taxes and posts the results The asset’s life: income, events, votes CREST: The UK central securities depository, run by Euroclear UK & International: the book-entry settlement of UK and Irish shares, gilts and money market instruments, delivery versus payment in central bank money for sterling through the Bank of England’s RTGS (T+2 for shares, T+1 for gilts), the stamp duty reserve tax collection and the corporate actions; the CREST settlement banks provide the participants’ cash; the counterpart of DTC and T2S. CREST SWIFT: The cooperative messaging network of the financial industry: the custodians, the sub-custodians, the brokers, the managers and the depositories exchange the settlement, corporate action, statement and payment messages through it (the MT series and the ISO 20022 MX messages), each identified by its BIC. SWIFT MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline. MT564 5 Valuation and reporting: the books of record: each day the provider prices the holdings, posts the cash and the income, and sends the statements and the data feeds the client’s books are reconciled to; for an authorised fund it also values the scheme property, prices the units and keeps the register as the manager’s administrator, while the depositary checks the manager’s pricing and dealing Valuation and reporting: the books of record Client portal: The manager’s reporting platform for its clients: holdings, performance, risk and documents. Client portal Books of record: The provider’s systems of record for what it holds and administers: the custody accounting (the positions by account and market, the settled and pending transactions, the cash), the fund accounting ledger, the shareholder register; what the client’s own books are reconciled to. Books of record MT535: SWIFT statement of securities holdings from a custodian. MT535 6 Supervision and the controls report: the provider is a bank authorised by the PRA and regulated by the FCA, under the FCA’s client asset rules (CASS) for what it holds and the COLL and FUND rules for its depositary role; its auditor tests its controls each year and issues the assurance report the clients’ auditors rely on (ISAE 3402 or AAF 01/20 in the UK) Supervision and the controls report SOC 1 report: The independent auditor’s report on a service organization’s controls over the processes that affect its clients’ financial statements (AICPA SSAE 18; ISAE 3402 outside the US): Type 1 on the design at a date, Type 2 on the design and the operating effectiveness over a period, usually twelve months; the clients’ auditors rely on it. SOC 1 report Document management: The bank’s system for the deal documents: the facility agreements, the security, the legal opinions, the conditions precedent, versioned and signed. Document management 7
Every diagram on this page is one link of this chain: the client appoints the provider, the trades arrive as instructions, the provider settles them in CREST at home and through its network and the ICSDs abroad, services the assets through their life, values and reports them, and is supervised and audited for it. What the UK version shows is a custodian that is also the depositary of the UK funds it services, with the independent oversight of the manager that the role carries, the client asset rules for what it holds, and CREST settling in central bank money.

The flows, 28 of them

Each card opens its diagram. The tabs at the top do the same; the search box finds a flow by name, rule, report or keyword.

Who provides each service, what it reaches, what carries it, what governs it, how it is paid and controlled

The same five questions for every service: who provides it and for whom, which markets, agents and counterparties it reaches, which systems and messages carry it, which rules and supervisors govern it, and how it is paid for and controlled. The answers are what make a service provider: a network and a set of systems run at scale, rules that make it the qualified holder of other people’s assets, and fees measured in basis points of what it holds.

Custody and Settlement
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Onboardingthe bank’s depositary, custody, onboarding and transition teams for an ACD’s range of authorised funds; the ACD runs the RFP; its board approves the depositary; the depositary delegates the safekeeping to the group’s custody bankthe previous depositary and its sub-custodians; the custodian’s sub-custodians in 60 markets; the local registrations in India, Taiwan and Brazil; the consultant; the transfer agents of the funds heldthe RFP questionnaire; the client master; the books of record; ALERT and the FMSB SSI templates; SWIFT MT540 to MT543, MT548 and MT535; free of payment transfers in CREST and at the foreign CSDs; CHAPS for the cash; the conversion reconciliationsCOLL and the OEIC Regulations for the depositary, its independence and its duties; section 251 of FSMA and the OEIC Regulations for the notice to the FCA; COLL 6.6B for the delegation; CASS 6 for the custody assets; the Money Laundering Regulations 2017 and the JMLSG guidance; the PRA and the FCA as the bank’s supervisorsa depositary fee of 1.2bp on average and safekeeping by market tier from 0.3bp to 25bp, plus VAT (illustrative); the conversion risk (stale SSIs, short deliveries, the first valuation point); the ISAE 3402 and AAF 01/20 report and the board’s quarterly oversight reports
Settlementthe custodian’s settlement operations for the funds, as CREST member and settlement bank; the investment manager instructs; the executing broker delivers and receives through its CCP and its CREST accountthe executing brokers and the interoperable CCPs (LCH Ltd for EquityClear and RepoClear); the GEMMs for the gilts; DTCC’s CTM and ALERT; CREST for the shares and the gilts; the Bank of England’s RTGS for the cashCTM matching by 23:59 on T; MT541 and MT543 instructions, MT548 statuses, MT545 and MT547 confirmations by SWIFT; the CREST instructions with the stamp duty flag; the cash memorandum accounts and the RTGS cycles; the self-collateralising reposT+2 for the shares until October 11, 2027, then T+1; the T+1 code’s critical actions; UK CSDR without the settlement discipline regime; the stamp duty reserve tax; COLL’s borrowing limit for the funds’ overdrafts; the Bank of England as supervisor of CRESTa fee per CREST settlement (GBP 4, illustrative); the intraday exposure within the debit caps and the Bank’s collateralized liquidity; contractual settlement as credit; the overdraft at Bank Rate plus 2%; the fails tracked per broker without penalties
Settlement Abroadthe custodian’s global settlement operations and network management for its clients’ foreign trades; the manager instructs; the sub-custodians settle in each market and the custodian settles itself at the ICSDsthe sub-custodians in 90 markets (Frankfurt here); the local CSDs (Clearstream Banking Frankfurt on T2S); Euroclear Bank and Clearstream Banking Luxembourg across the Bridge; the brokers’ local agents and the Eurobond dealers; CLS and the onshore FX banksMT541 and MT543 relayed in each market’s practice (SMPG); MT548 statuses, MT545 confirmations, MT537 penalty reports, MT535 and MT950 statements; T2S matching and DVP; the ICSDs’ overnight processing; the custodian’s global settlement enginethe depositary’s delegation rules under COLL 6.6B for the network; CSDR settlement discipline on the EU legs with the cash penalties since February 1, 2022 and the buy-in a backstop since the 2024 review; none in CREST; T+1 in the EU and the UK from October 11, 2027safekeeping by market tier and GBP 12 to GBP 40 a trade abroad (illustrative); contractual settlement in the developed markets only; the credit lines at the ICSDs; the penalties passed through; the network and ICSD reconciliation daily
Cash and FXthe custodian’s cash services and its markets division’s FX desk for the funds and the managers; the managers choose the standing instruction or the negotiated FX fund by fund; the depositary monitors the cash flowsthe sub-custodians and the custodian’s branches for the foreign currencies; CLS and its settlement members; the other banks in the managers’ FX competitions; the sterling money market funds of the sweep; the Bank of England for the reservesthe books of record and the cash projection; the SI FX engine and its windows; FXall; MT300 confirmations and MT304 third-party instructions; the CLS pay-ins by CHAPS and T2; MT950 and camt.053 statements; the transparency reportthe CASS banking exemption for the cash; COLL’s deposit and borrowing limits and the depositary’s cash monitoring; the UK money market fund rules for the sweep; the FX Global Code, the UK benchmark regime for the WM/Reuters fix and the SMCR; the PRA’s liquidity and leverage rules for the depositsthe credit interest at Bank Rate less a spread; the overdraft at the benchmark plus 2%; the SI FX spread of 3bp to 10bp in the majors (illustrative); the intraday credit limits per fund; CLS against the Herstatt risk; the daily nostro reconciliation
Asset Servicing
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Incomethe custodian’s income team for the 2,500 clients’ accounts, its nominee company the registered holder in CREST; the managers, the ACDs and the fund administrators use the projections and the confirmations in their own booksthe companies’ registrars and paying banks; CREST for the UK income; the sub-custodians and their CSDs in 100 markets; the ICSDs and the principal paying agents for the Eurobonds; the brokers for the claimsthe RNS and the CREST announcements; the CREST payments in central bank money; MT564 notices and pre-advices; MT566 confirmations; MT950 cash statements from the sub-custodians; the expected income ledger in the books of record; the client portalthe custody agreement’s contractual income terms and right of reversal; the London Stock Exchange’s dividend procedure timetable; the Companies Act and the articles for the dividend; the REIT rules for the PIDs; CASS for the client assets and money; the PRA and the FCA as supervisorswithin the custody fee in basis points of the assets; the credit risk of the contractual income; the daily reconciliation of the expected and the received; the aged claims and the reversals; the ISAE 3402 controls over income processing
Taxthe custodian’s tax services in London: the QI for the US income, relief at source and the reclaims for the pension schemes, the authorised funds, the insurers and the foreign clients; the declarations to the REITs for gross paymentHMRC; the IRS through the QI agreement; the foreign tax authorities (Germany’s BZSt, the Swiss ESTV, France’s DGFiP and the others); the sub-custodians for relief at source; the REITs’ registrars; the local tax agents; counsel for the EU-law claimsthe HMRC certificates of residence; Forms W-8BEN-E and W-8IMY; the QI withholding statements by rate pool; the QI’s Form 1042 by March 15; the CRS and FATCA reports to HMRC by May 31; the REIT declarations; the local relief and reclaim forms; the reclaim tracker on the client portalno UK withholding on dividends; the REIT rules on property income distributions; the International Tax Compliance Regulations 2015; the QI agreement of Rev. Proc. 2022-43 to December 31, 2028; the treaties and their limitation on benefits articles; the EU free movement of capital; FASTER from January 1, 2030relief at source and standard reclaims within the custody fee; a fee per complex reclaim; contingency fees on the EU-law claims (illustrative); the risk of a lapsed reclaim, a wrong rate or a wrong REIT declaration; the QI periodic review and the responsible officer’s certification
Corporate Actionsthe custodian’s corporate actions team for every account it holds; the managers decide, the custodian notifies, instructs in CREST or through the network and allocatesCREST for the UK events, the escrow accounts and the payments; the receiving agents and the registrars; the sub-custodians and their CSDs abroad; two data vendors (illustrative)the RNS and the offer and scheme documents; the CREST announcements; the vendors’ feeds; the golden record; MT564 notices, MT565 elections, MT567 status messages, MT566 confirmations; TTE instructions into escrowthe Takeover Code and the Panel (Rule 2.7, the offer timetable, the withdrawal rights, the 14-day payment); the Companies Act for the schemes and the squeeze-out; the custody agreement’s deadlines and standard of care; the UK market practice for corporate actionswithin the custody fee, with charges on some voluntary events abroad (illustrative); a missed or wrong acceptance paid by the custodian when the error is its own, by the client when it was late; the second check on every voluntary instruction; the deadline dashboard
Proxy Votingthe custodian’s nominee holds the votes on the register and casts them on the managers’ and the trustees’ instructions; the proxy agent runs the chain for the custodianBroadridge and Proxymity as proxy agents (illustrative); the proxy advisers (ISS, Glass Lewis, illustrative); the companies’ registrars and scrutineers; the sub-custodians and the local agents abroadthe notice of meeting on the RNS and to the register; the position file; the voting platforms; CREST’s electronic proxy appointment and the registrars’ platforms; the vote confirmation; the voting records and the implementation statementsthe Companies Act (the 21 clear days, the proxies, the 48-hour deadline, section 793); the voting record time under the Uncertificated Securities Regulations; COBS 2.2B and the retained SRD II rules; the UK Stewardship Code 2026; the proxy adviser regulations of 2019the custodian’s service within the custody fee, the proxy agent paid per meeting or per account (illustrative); the advisers paid by the managers; the risks of an over-vote, a lost ballot, a missed cut-off, a vote lost to lent shares
Securities Lending and Collateral
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Agency Lendingthe custodian’s securities finance desk in London as agent for 400 lenders (the pension schemes, the authorised funds through their depositaries, the insurers, the sovereign funds) under each one’s authorization agreement; the money funds of its asset management arm for the cash (illustrative)30 approved borrowers (the banks’ and dealers’ prime brokerage and securities finance desks) under the GMSLA; the sub-custodians for the foreign loans; the triparty agents for the collateral; the lenders’ managers whose sales trigger the recallsthe agency lending system and its allocation engine; EquiLend for the availability and the trades; Pirum for the marks, the returns and the reconciliations; CREST for the deliveries with the stock lending relief; the triparty agents’ platforms; the UK SFTR reportsCASS 6’s express prior consent; COLL 5.4 for the authorised funds; the GMSLA under English law; UK SFTR; the UK short selling regime for the borrowers; the PRA’s capital rules over the agent’s indemnitythe fee split of 85/15 on the gross revenue (illustrative); the borrower default indemnity held as a capital exposure; the reinvestment risk with the lender; the borrower limits, the daily marks, the recall and the buy-in; the ISAE 3402 report on the lending controls
Tri-Partythe custodian as tri-party agent for the two sides of each repo: the sterling and euro money funds, the lenders’ cash, the corporates and the central banks lending cash; the banks and dealers financing their inventorythe banks and dealers as collateral givers; the money funds and the cash pools as collateral takers; Euroclear Bank and Clearstream as the other agents and where the euro collateral sits; LCH RepoClear for the cleared gilt repo; the Bank of England’s facilitiesthe eligibility sets and the allocation engine; the triparty platform, the files, MT527 and MT569; CREST and the DBV for the gilts; the ICSDs for the euro bonds; CHAPS for the sterling cash; the UK SFTR reportsthe GMRA and the tri-party service agreement; the UK money market fund rules for the funds’ collateral; UK SFTR; the PRA’s supervision of the agent bank and CASS 6 for the custody; the Bank of England’s Sterling Monetary Framework for its facilitiesa fee on the collateral balance paid by the dealers (illustrative); the intraday credit kept small; the margins and the concentration limits tested on every allocation; the pricing sources; the ISAE 3402 report on the collateral controls
Initial Marginthe custodian as third-party custodian for both directions of each relationship: the pension schemes’ LDI funds, the insurers and the funds in scope as pledgors and secured parties, the swap dealers on the other sidethe swap dealers; Acadia for the calls and the comparisons; the SIMM calculation vendors; the fund’s own custodian when it is another bank; ISDA for the model and the documents; Euroclear Bank and Clearstream as triparty alternativesthe segregated pledgor accounts and the eligibility engine; MT542 and CREST for the gilt deliveries; the ICSDs for the euro bonds; CHAPS for the cash; the daily collateral reports and MT535; CRIF files and Acadia for the SIMM results and the callsthe UK EMIR margin rules of the PRA and the FCA (above EUR 8,000,000,000 since September 1, 2022; EUR 50,000,000 threshold; collection by the next business day; the November 2025 amendments); the standardized haircut schedule; no reuse; the Credit Support Deed and the control agreement under English lawa custody fee in basis points of the collateral held and a fee per account (illustrative); the response time to a notice of exclusive control; the eligibility and the haircut checks on every movement; the ISAE 3402 report; the legal opinions
Fund Administration
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Daily Pricethe custodian’s fund accounting unit as the administrator of the ACD of a London manager’s OEICs and unit trusts, and the same bank’s depositary business, kept apart; the ACD owns the price, the fair values and the swing decisionsthe pricing vendors (the noon prices, the evaluated bonds, the FX); the transfer agency with the platforms’ deals through Calastone and EMX; the depositary’s sub-custodians behind the custody books; the data vendors and the platforms for the published prices; the auditorthe fund accounting ledger; the vendor price files and the tolerance checks; the custody books by MT535 and MT950; the TA system and the box records; the price files to the ACD’s site, the data vendors and the order networks; the ISAE 3402 reportCOLL 6.2 on dealing and the box, COLL 6.3 on valuation, pricing and dilution, COLL 6.6 on the ACD’s and the depositary’s duties with the 0.5% error threshold, COLL 4.5 on the reports; the IA SORP and FRS 102; the assessment of value; the FCAbasis points of the fund with a minimum per fund (1.5bp in the example, illustrative); the pricing error compensated by the ACD and recovered from the administrator when the error is its own; the four-eyes review; the depositary’s checks; the ISAE 3402 report
Hedge Fundsthe custodian’s hedge fund administration unit in Dublin for the master fund and its feeders, appointed by the funds’ directors with the London AIFM; the bank’s depositary unit for the depositary-lite; the manager keeps a shadow NAVthe London prime brokers, the ISDA dealers and the futures clearing broker; the pricing vendors, the brokers’ quotes and a valuation agent for the level 3 positions; the investors and their banks; the auditor; the funds’ AML officersthe accounting system with the investor register; the primes’ files and the counterparties’ statements; the manager’s trade file; the administrator portal for the NAV pack; the investor portal; the sanctions and PEP screening; CHAPS and SWIFT for the cashthe Cayman Mutual Funds Act, the CIMA filings and the Cayman AML regulations; the UK AIFM rules (the national private placement regime, Annex IV, the depositary-lite) and the FCA; the reporting fund regime and the investment manager exemption; FATCA and CRS; the Central Bank of Ireland for the Dublin unita basis point fee on net assets with a minimum per fund (3bp in the example, illustrative); the independent prices and the reconciliation with the manager’s NAV; an AML file per investor; payments only to the investor’s own account; the ISAE 3402 report; the auditor’s confirmations
Private Marketsthe custodian’s private markets unit for the buyout fund, appointed by the GP and the London AIFM; the limited partners read its notices and reports; the AIFM keeps the investment decisions and the valuations; a specialist depositary checks the cash and the titlethe limited partners and their banks; the subscription line’s agent and lenders; the portfolio companies and the buyers at the exits; the auditor, the external valuer and the tax adviser; the depositarythe private equity accounting system with the commitment ledger and the capital accounts; the waterfall model; the investor portal for the notices and the reports; the agent’s portal for the line; CHAPS and SWIFT for the cashthe Limited Partnerships Act 1907 and the private fund limited partnership regime; the agreement and the side letters; the UK AIFM rules (the valuation, the depositary, the annual report, Annex IV); FRS 102 or IFRS with the IPEV guidelines; the partnership return; the carried interest regime from April 6, 2026a basis point fee on commitments, later on NAV (5bp in the example, illustrative); the notices checked by two people and approved by the GP; the waterfall rerun each quarter and the clawback exposure reported; the call back on any change of bank details; the ISAE 3402 report
LTAFthe custodian as the LTAF’s administrator and, in a separate business, its depositary, both appointed by the authorised fund manager; for the DC pension schemes and the platforms that hold the unitsthe DC master trusts and the insurers’ default funds; the platforms through Calastone; the underlying private equity, credit and infrastructure funds and the co-investments; the external valuer; the auditorthe fund accounting system with the commitment tracker; the underlying managers’ portals and notices; the valuation model; the register with the notice records; CHAPS and SWIFT for the calls and the payments; the ISAE 3402 reportCOLL 15 for the LTAF (monthly dealing at most, 90 days’ notice, 30% borrowing, the external valuer, the depositary’s oversight); the UK AIFM rules; the permitted links and the DC charge cap; the restricted mass market rules; the FCAbasis point fees for the administration and the depositary (6bp in all, illustrative) paid by the fund; the valuer’s fee; the roll-forward and the overrides documented; the notice periods enforced; the depositary’s monthly tests
Transfer Agency and Fund Services
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Transfer Agencythe custodian’s transfer agency as the delegate of the authorised corporate director, which keeps the register of each OEIC and stays responsible for it; for the fund range, its direct investors and the platforms and wealth managers that deal through nomineesthe platforms and the discretionary managers on Calastone and EMX; the direct investors by web, phone and post; the client money banks; fund accounting and the depositary for the price and the issues and cancellations; the print and mail vendorsCalastone and EMX for the deals, the confirmations and the settlement; the TA system with the register and the box; CHAPS, Bacs, Faster Payments and Direct Debit; the CASS reconciliations and the CMAR; the HMRC returnsCOLL for the dealing, the pricing and the register; the OEIC Regulations; CASS 7 and the AFM’s DvP exemption; the Money Laundering Regulations; CRS, FATCA and the ISA rules; the Dormant Assets Act 2022; the Consumer Duty; the FCAfees per account and per deal paid by the ACD or the fund; the box reconciled daily and never negative; a deal at the wrong price corrected under the ACD’s error policy; the client money reconciliations and the CASS audit; the ISAE 3402 report
ETF Servicesthe bank as depositary and administrator in Dublin and as order desk and agent in London, appointed by the ICAV’s board; for the London manager’s ETF range; the APs as the counterparties of the primary marketthe authorized participants and the market makers; the LSE and the other listings, the RFQ platforms; LCH Ltd and the interoperable CCPs; Euroclear Bank, Clearstream and CREST through its depository interests; the index provider and the indicative NAV agentthe portfolio composition file to the APs and the vendors; the order portal; the settlement instructions at Euroclear Bank (MT540 to MT545); the fund accounting system for the NAV; the register with the global certificate at the common depositarythe Irish UCITS rules and the Central Bank of Ireland; ESMA’s ETF guidelines; the FCA’s Official List and the LSE’s rules; the Overseas Funds Regime; the reporting fund regime; T+2 until October 11, 2027the bundled fee in basis points paid by the fund; the order fees and the variable charges paid by the APs; the collateral for the undelivered bonds; the risk of a wrong PCF or a missed cut-off; the ISAE 3402 report
Middle Officethe custodian’s middle office service under a long-term agreement with a London asset manager, staffed in part by the manager’s former staff transferred under TUPE; the manager keeps the decisions, the OMS and an oversight teamthe executing brokers and the OTC and repo counterparties; the manager’s other custodians, its funds’ depositaries and its fund administrator; CTM and ALERT; Acadia; the clearing brokers at LCH; CREST and the ICSDs through the custodiansthe OMS feed (FIX or files); CTM and ALERT for the matching and the SSIs; MT541 to MT543 to the custodians; the IBOR and the cash forecast on the custodian’s platform; MT535 and MT950 into the reconciliation platform; MT564 and MT565; Acadia for the margin; the performance systemSYSC 8 on outsourcing and the notice to the FCA; the SMCR; the operational resilience rules; TUPE and the pension protection rules; the T+1 code; UK EMIR and its margin rules; the LDI resilience buffer; the GIPS standardsa fee in basis points of the assets (0.8bp, illustrative) over a ten-year term; the service levels and the credits; the ISAE 3402 report; the exit plan; the custodian liable for its errors (a missed match, a wrong IBOR, a missed election) under the agreement
Issuer Services
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Registrara specialist share registrar, the market standard in the UK; for the listed company, appointed by its board as keeper of the register, dividend paying agent, DRIP administrator, corporate sponsored nominee and AGM agentCREST and the Operator register; the CREST members (the nominees of the custodians, brokers and platforms); the brokers for the deposits; the SIP trustee; HMRC’s Stamp Office; the tracing firms; Reclaim Fund Ltd for the dormant assetsthe register of members and the record of the uncertificated shares; the CREST movements and the daily reconciliation; the dividend through CREST and by Bacs or cheque; the registrar portal for the company and the shareholder portal for the holdersthe Companies Act 2006 (sections 113 to 117, 555, 776, 793); the Uncertificated Securities Regulations 2001 and the CREST rules; the articles; DTR 5.6; the FCA’s rules for the nominee and dealing services; DEMAT’s plan of July 2026a base fee and a fee per account, dividend, DRIP and transfer fees, the nominee and dealing fees charged to the holders, the interest on the balances held; the risks of a wrong transfer, a wrong share count, a late payment; the daily reconciliation with CREST and the ISAE 3402 report
Bond Trusteethe custody bank’s trust company, named in the trust deed as note trustee for the holders of the series, with the bank as principal paying agent under the agency agreement; its default team after an event of defaultEuroclear and Clearstream, one of them the common safekeeper of the new global note; the noteholders and their custodians; the information and tabulation agent; the trustee’s counsel and advisers; the London Stock Exchange for the listingthe trust deed, the agency agreement and the final terms; the new global note and the ICSDs’ records; CHAPS in and the ICSDs out on each payment date; the notices through the ICSDs and the RNS; the electronic voting instructions; the covenant tracking systemEnglish law: the trust deed, the law of trusts and the Trustee Act 2000 as modified by the deed, section 750 of the Companies Act 2006; the quoted Eurobond exemption; schemes of arrangement and restructuring plans (Parts 26 and 26A); Assénagon (2012)an acceptance fee and an annual fee per series, hourly default fees with counsel paid ahead of the holders under the application of moneys clause; the risks of a missed payment and of a default’s litigation; the indemnity and prefunding of the directing holders; the ISAE 3402 report
AGMthe listed company calls the meeting and pays for it; its registrar, a specialist, mails the register, receives the proxies and counts the poll as scrutineer; the custodians and their voting agents act for the investors along the chain of nomineesthe CREST members and the custodians; the voting agents and the platforms (Broadridge, ISS, Proxymity, illustrative); the proxy advisers (ISS, Glass Lewis, IVIS, illustrative); the requisitioning members; an independent assessor if requiredthe notice and the annual report on the website, the RNS and the National Storage Mechanism; the proxy forms and the shareholder portal; the meeting notices down the chain (MT564, ISO 20022); the CREST electronic proxy appointment service; the hybrid meeting platform; the poll cardsthe Companies Act 2006 (sections 307A, 311A, 327, 336, 338, 341, 342, 360B, 360BA, 439); the articles; the UK Corporate Governance Code (Provisions 4 and 18); the Pre-Emption Group’s principles; the UK Listing Rules; the proxy advisors regulations of 2019the registrar’s meeting fee, the printer and the platform, the voting agents’ fees borne by the investors; the risks of over-votes, lost instructions and a close count; the scrutineer’s report and the same-day RNS
Data, Ratings and Indexes
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Credit Ratinga credit rating agency’s analysts and committees, from its UK company registered with the FCA, for the issuers that pay (corporates, banks, insurers, structured finance arrangers, sovereigns) and the investors who read the ratings free or by subscriptionthe issuers with their bookrunners and counsel; the second agency hired and the smaller agencies of Article 8d; the asset managers, insurers, banks and index providers that use the ratings; the group’s non-UK agencies whose ratings it endorsesthe data room and the management meeting; the methodology models; the committee records kept five years; the press release and the website; the rating feeds to the data vendors and the managers’ compliance enginesthe UK CRA Regulation (Annex I on conflicts, Article 7 on rotation, Article 8 on methodologies, Articles 8c and 8d, Article 35a on liability); the FCA’s registration and supervision since January 1, 2021; the ESG ratings regime from June 29, 2028issue fees in basis points from a cost-based schedule, yearly surveillance fees, subscriptions; the fees set apart from the analysts; the committee vote and the rotation; the reputational, supervisory and litigation risk
Indexthe index administrator’s committee and operations, authorized by the FCA, for the UK index funds, the London-listed ETFs, ICE Futures Europe and the banks that license the indexes, and for the managers that benchmark to themthe LSE and its closing auction; the data vendors for the prices, the shares and the corporate actions; the RNS for the issuers’ announcements; the brokers and market makers trading the review; ICE Futures Europe for the futures and optionsthe real-time calculation and dissemination through the vendors; the daily and pro forma index data files; the announcements and the consultations; the at-close orders and the closing auctionthe UK Benchmarks Regulation (the FCA’s authorization, the oversight function, the benchmark statement, the consultations) with the transitional period for foreign benchmarks to the end of 2030 and the Treasury’s reform proposals of December 2025; the IOSCO principles; COLL for the UK fundsasset-based license fees in basis points, per-contract royalties, data subscriptions; the error and restatement policy; the decisions confidential until announced; the conflicts of the group’s own products
Market Datathe vendor’s ticker plant, entitlements and billing teams for the banks, brokers, managers and wealth firms that use the data on terminals and in their applicationsthe LSE, Cboe Europe, Aquis and Turquoise and their direct feeds; the APAs; the UK bond consolidated tape; the systematic internalizers; the colocation data centers around Londonthe feed handlers and the normalization; the vendor’s own consolidated view of the shares; the terminal and the real-time feed; the entitlements system; the monthly usage reports; the billing system with the pass-through linesUK MiFIR’s reasonable commercial basis and the free delayed data; the FCA’s bond transparency regime of December 2025; the bond consolidated tape since June 2026 and the equity tape in design; the venues’ policies and auditsthe vendor’s fees per user; the venue, APA and tape fees passed through; the non-display fees by category billed direct; the audit back-billing with interest; the client’s inventory of users and applications
Evaluated Pricingthe pricing service’s evaluators and models for the UK authorised fund managers, their fund administrators and depositaries, the insurers, the pension schemes and the custodiansthe UK bond consolidated tape and the APAs for the trades; the GEMMs, the dealers and the electronic platforms for the quotes; the DMO’s gilt reference prices; the secondary pricing service; the depositary and the fund auditorsthe snapshot pricing file at the 12:00 London valuation point by SFTP and API; the pricing portal for the challenges; the fund accounting system’s tolerance checks; the price feeds to the platforms and the data vendorsCOLL 6.3 on valuation and pricing, with the fair value prices and the dilution adjustment; COLL 6.6 on the depositary’s oversight; SYSC 8 on outsourcing; the 0.5% pricing error practice; FRS 102 and the Investment Association’s SORP; the assessment of valueper-security daily fees under a yearly license; the challenge process and its statistics; the back-testing against the bond tape; the secondary service; the ISAE 3402 report; the pricing error compensation
Network, Controls and Billing
ServiceProvided by and forMarkets, agents and counterpartiesSystems and messagesRules and oversightFees, risk and controls
Networkthe custodian’s network management team (the market managers, the network committee) for all its clients; the depositary for the UK funds, which delegates the safekeeping through the custodian to the agents100 markets: 10 operated directly, 90 through 60 agent banks; CREST, the local depositories, Euroclear Bank and Clearstream; local counsel for the insolvency opinions; the depository rating firmsthe agent RFP and the AFME questionnaire; the AGC depository questionnaire; SWIFT in ISO 15022 and ISO 20022 with each agent; the KPI scorecard; the advisories on the client portal; the delegates list for the prospectusesCOLL 6.6B for the UK UCITS depositary’s delegation and liability, FUND 3.11 for the AIFs; the onshored UCITS level 2 rules on the due diligence and the insolvency protection; the PRA’s and the FCA’s outsourcing and operational resilience rules; OFSI and the UK sanctions regulationsthe agents paid by the custodian (1.5bp a year plus GBP 8 a trade in a tier 2 market, illustrative) and billed to the clients by market tier; the depositary liable for the loss of the assets held by its delegates, the country risk with the ACD; the ratings, the visits, the credit limits on the agents
Controls Reportthe custodian’s controls report program office and control owners, with the reporting accountant; for the 2,500 clients, their auditors, the pension trustees and the ACDs’ boardsthe subservice organizations carved out (the sub-custodians, CREST, the pricing vendors) with their own reports; the clients’ auditors; the CASS auditor; the consultants who read the exceptionsthe GRC system for the controls and the evidence; the books of record for the samples; the report and the bridge letters on the client portal under the access terms; the audit confirmationsIAASB ISAE 3402 and the ICAEW’s AAF 01/20 (ISAE 3000 beyond the financial reporting); ISA (UK) 402 for the user auditors; SUP 3.10 and the FRC’s standard for the CASS audit; SYSC 8, SS2/21 and the operational resilience rules; the PRA and the FCAthe reporting accountant’s fees (GBP 3,500,000 for five reports, illustrative); the exceptions and the opinion as the clients’ quality signal; the remediation tracked to closure by internal audit; the bridge letter as management’s own statement
Billingthe relationship manager and the pricing desk set the schedule; billing operations calculate, invoice, charge the VAT and collect; finance reports the revenue; for all the bank’s clients, the ACDs’ funds paying out of the scheme propertythe ACDs and their fee review teams or fee auditors; the consultants who run the searches and the benchmarks; the agents whose fees are the custodian’s cost; the Bank of England for the reserves; HMRC for the VATthe books of record for the values and the counts; the billing system; the invoices on the client portal; the debit by book entry from each fund’s account; the VAT return; the deposits on the reserves account and in gilts in CRESTthe depositary agreement and its fee schedule; COLL on the payments out of the scheme property and the prospectus disclosure; the assessment of value and the Consumer Duty; the VAT rules on the fund management exemption; the PRA’s liquidity rules for the operational depositsthe depositary fee (1.2bp on average for the example) and the safekeeping by tier in basis points, the transaction fees, VAT at 20% on the depositary and safekeeping fees (illustrative), the FX and the net interest income; the minimums; the disputes and the credits; the repricing at renewal

Glossary

The terms that come back on every diagram. Every pill in the diagrams also shows its definition on hover.

Custody and Settlement

Depositary: The bank that holds a UCITS or AIF’s assets, oversees the cash flows and the manager’s compliance with the fund rules, with strict liability for the loss of assets in custody under the directives.
Authorised corporate director: The FCA-authorised firm that manages an OEIC (an investment company with variable capital) as its sole director, the ACD: it runs the dealing, the pricing, the investment and the reports of the fund, appoints the depositary and the other providers, and answers to the FCA, with its own board including at least two independent directors.
OEIC: An open-ended investment company (an ICVC, investment company with variable capital), the UK corporate fund under the OEIC Regulations 2001: its shares are issued and canceled at the price of each valuation point, its sole director is the ACD and its property is entrusted to a depositary.
Authorised unit trust: A UK authorised fund set up as a trust: the manager runs it and the trustee, the depositary of the unit trust, holds the trust property for the unitholders and oversees the manager under COLL; the change of trustee is notified to the FCA under section 251 of FSMA.
Depositary agreement: The written contract between the authorised fund manager (or the fund) and the depositary that the UCITS and AIFM rules require: the information the manager sends, the depositary’s safekeeping, cash monitoring and oversight duties, the escalation, the access to the books, the delegation, the liability and the termination.
Depositary independence: The requirement that the depositary and the manager of an authorised fund act independently of each other: under the onshored UCITS rules no person may sit on both management bodies, and where the two belong to one group at least a third of the members of each body or two people, whichever is fewer, must be independent.
Delegation of safekeeping: The depositary’s appointment of a custodian or sub-custodian to hold the fund’s financial instruments (COLL 6.6B for a UK UCITS, FUND 3.11 for an AIF): allowed for an objective reason, after due diligence and with ongoing monitoring, to a delegate under prudential regulation that segregates the assets, with the depositary’s liability unchanged for a UK UCITS.
Sub-custodian: A local bank appointed by a global custodian to hold its clients’ securities in one market (or a regional network covering several), as a participant of the local depository, in an omnibus account in the global custodian’s name for its clients; the agent that settles, collects the income and processes the corporate actions locally, and a delegate of the depositary for the funds.
Custody agreement: The contract between a client (an ACD for its funds, the trustees of a pension scheme, an insurer) and its custodian: the accounts, the standard of care and the liability for the sub-custodians, the instructions and their cut-offs, the set-off for the overdrafts, the service levels, the reporting, the fee schedule, the term and the exit.
Standing settlement instructions: The accounts at which a client receives and delivers in each market and currency (the custodian, its CREST participant and member account, the sub-custodian and its CSD account, the ICSD account, the cash correspondent), shared in the FMSB templates and a database such as ALERT so the brokers’ confirmations carry them without a call.
Custody conversion: The move of a client’s assets from one depositary or custodian to another: the free of payment transfers in CREST and in each foreign market, the transition of the pending trades, the corporate actions and the tax reclaims, the new SSIs to the brokers, and the reconciliation of the opening positions before the first valuation point on the new books.
Nominee company: A company owned by a custodian or a broker that holds the legal title to its clients’ securities: registered as the holder on the issuers’ registers and in CREST, in accounts designated for each client or fund, while the clients keep the beneficial ownership.
CASS: The FCA’s Client Assets sourcebook: CASS 6 (custody of client assets), CASS 7 (client money, held on statutory trust in client bank accounts, with the daily internal and external reconciliations and the 20% group bank limit), CASS 7A (the distribution rules in a failure), CASS 9 (information to clients), CASS 10 (the resolution pack) and the monthly CMAR; the counterpart of the US customer protection rule.
Banking exemption: The CASS rule under which a bank that holds a client’s money as a deposit in its own books, and tells the client it holds it as banker and not as trustee, is outside the client money rules of CASS 7: the cash is the bank’s liability, protected by its solvency and, for eligible depositors, by the FSCS.
CREST: The UK central securities depository, run by Euroclear UK & International: the book-entry settlement of UK and Irish shares, gilts and money market instruments, delivery versus payment in central bank money for sterling through the Bank of England’s RTGS (T+2 for shares, T+1 for gilts), the stamp duty reserve tax collection and the corporate actions; the CREST settlement banks provide the participants’ cash; the counterpart of DTC and T2S.
CREST settlement bank: The bank that provides a CREST participant with the cash for its settlements and the intraday liquidity against collateral, settling the net with the other settlement banks across the Bank of England’s RTGS; the counterpart of the US settling bank and the T2S payment bank.
Cash memorandum account: The account in CREST that records a member’s sterling, euro or dollar cash position at its settlement bank: each DVP settlement debits or credits it within the debit cap the settlement bank sets, and its net movements are settled in central bank money across the Bank of England’s RTGS.
Self-collateralising repo: The Bank of England’s automatic intraday liquidity for the CREST settlement banks: when a settlement bank’s liquidity runs short, CREST generates a repo with the Bank against eligible securities held or being bought, so the settlement continues, and the repos unwind at the end of the day.
Stamp duty reserve tax: The 0.5% tax on the purchase of UK shares, collected automatically through CREST on each settlement (stamp duty on paper transfers), with exemptions for AIM shares, ETFs and intermediaries (the market makers’ relief); the cost every UK retail equity order carries.
Accelerated Settlement Taskforce: The UK taskforce set up by HM Treasury with the industry that recommended the move of the UK securities settlement cycle from T+2 to T+1 on October 11, 2027; its Technical Group’s report of February 2025 sets the T+1 code’s critical actions (the allocation and confirmation by 23:59 on T, the instructions in CREST by 05:59 on T+1).
T+1 code: The UK Accelerated Settlement Taskforce’s code of conduct for the move to T+1 on 11 October 2027: the allocation, confirmation and matching practices (confirmation on the trade date, matching by the morning of T+1), the SSI standards and the automation the market agreed to, alongside the EU and Switzerland on the same date.
UK CSDR: The onshored CSDR rules for CREST as the UK CSD; the UK did not take the settlement discipline regime, so there are no cash penalties on fails and no mandatory buy-ins, and the exchange’s and the CCP’s rules discipline the fails; T+1 comes on 11 October 2027.
Contractual settlement: The custodian’s service of posting a trade to the client’s account on the contractual settlement date whether the counterparty has delivered or not, the custodian advancing the cash or the securities; a credit facility offered in the developed markets, with the right to reverse a trade that keeps failing.
COLL borrowing limit: The limit COLL sets on an authorised fund’s borrowing: a UK UCITS may borrow only on a temporary basis and up to 10% of the scheme property, so a fund’s overdraft at its custodian counts as borrowing and the depositary checks it in its oversight.
Custody omnibus account: An account at a sub-custodian or a depository in the custodian’s name holding the assets of all its clients together, segregated from the custodian’s own, with each client’s share kept in the custodian’s books.
Beneficial owner market: A market where the depository or the regulator requires the securities to be held in an account in the investor’s own name (India, China, Taiwan, Brazil and others), often after a registration of the investor, in place of the custodian’s omnibus account.
ICSD: An international central securities depository, Euroclear Bank or Clearstream Banking Luxembourg: where Eurobonds, international ETFs and many cross-border holdings are issued and settled, in commercial bank money, with the bridge between the two.
Bridge: The electronic link between Euroclear Bank and Clearstream Banking Luxembourg, the two international CSDs, through which a trade between a participant of each settles, with several exchange windows a day.
Cash penalties: The daily penalties CSDR imposes on the party that causes a settlement fail, computed by the CSD on the value of the instruction and the instrument’s liquidity, collected monthly and paid to the other party.
Standing instruction FX: The FX a custodian executes automatically for its clients to convert the income, the tax reclaims and the trades’ currency at a rate it sets, under a standing instruction; priced in windows at a published benchmark plus a disclosed spread since the FX reforms of 2014 to 2017.
Negotiated FX: The FX a manager’s dealer trades directly with the custodian’s desk or another bank at a price agreed at the time, often in competition on a multi-dealer platform or at the WM/Reuters fix; the alternative to standing instruction FX for the larger trades and the share class hedges.
CLS: CLS Bank settles both sides of a currency trade at the same moment (payment versus payment) so neither party pays without receiving.
Restricted currency: A currency that cannot be freely delivered or held offshore (the Indian rupee, the Taiwan dollar, the Brazilian real, the onshore Chinese yuan): bought onshore through a local bank against the documents of an underlying investment, outside CLS, often a day early.
FX Global Code: The principles of good practice for the wholesale FX market published in May 2017 and maintained by the Global Foreign Exchange Committee: the disclosure of mark-ups and of the last look, the handling of client orders, the information sharing, the settlement risk; the banks and the custodians sign statements of commitment.
Operational deposits: The deposits a client keeps with its bank for the clearing, custody and cash management services it uses, given a 25% outflow assumption in the liquidity coverage ratio, against 100% for the excess balances of financial clients; the stable part of a custody bank’s funding.

Asset Servicing

Record date: The date at whose close the holders on the issuer’s register are entitled to a dividend, a coupon or a corporate action; in the UK the Friday after the Thursday ex-dividend date under T+2, the same day as the ex-date under T+1 from October 11, 2027.
Ex-dividend date: The first day a share trades without the right to the declared dividend, a Thursday under the London Stock Exchange’s dividend procedure timetable, one business day before the record date under T+2 and the same day under T+1 from October 11, 2027.
Payment date: The date on which the registrar pays a dividend to the holders on the register at the record date, through CREST to the members and by Bacs to the certificated holders; the custodian’s contractual credit date.
Contractual income: The custodian’s credit of a dividend or coupon on the payment date whether or not the cash has arrived, offered in the markets of its contractual list, with a right to reverse the credit if the payment does not come; elsewhere income is credited on actual receipt.
Market claim: The transfer of a dividend or coupon paid to the seller’s side because a trade was still open at the record date, from the holder on the register to the buyer; raised and settled by CREST for the cash distributions on its transactions and by the ICSDs for the Eurobonds, by the parties elsewhere.
Registrar: The issuer’s agent (Computershare, Equiniti, MUFG Corporate Markets, illustrative) that keeps the register of the legal holders of its shares, updates it from CREST within two hours of each settlement, pays the dividends to the registered holders and runs the corporate actions and the meetings; the UK counterpart of the US transfer agent.
RNS: The Regulatory News Service of the London Stock Exchange, one of the services through which a listed company publishes its regulated announcements: the results and the dividends, the inside information, the Rule 2.7 offers, the notices and the results of the meetings.
Property income distribution: The distribution a UK REIT or a property authorised investment fund makes out of its tax-exempt property rental business, paid net of 20% income tax unless the beneficial owner is entitled to gross payment (a UK company, a UK pension scheme, an ISA manager, a charity); taxed as property income in the holder’s hands.
Gross payment declaration: The declaration by which a holder, or a nominee for its owners, tells a REIT that the beneficial owners of a stated number of shares are entitled to receive the property income distributions without the 20% tax; given to the REIT’s registrar before the record date.
DRIP: A dividend reinvestment plan: the registrar uses the dividend of the holders who elect it to buy shares in the market for them, with the dealing cost; the scrip dividend issues new shares instead.
Qualified Intermediary: A foreign financial institution or a foreign branch of a US bank with an agreement with the IRS (since 2001; the current one under Rev. Proc. 2022-43 for 2023 to 2028) to document its clients under its local know-your-customer rules and report them to the US withholding agent in rate pools, with an independent periodic review and a responsible officer’s certification.
Form W-8IMY: The IRS form of a foreign intermediary or flow-through entity (a Qualified Intermediary, a partnership, a trust), with the withholding statement allocating the payments to its owners or to rate pools.
CRS: The Common Reporting Standard of the OECD: each participating country’s financial institutions report the accounts of the residents of the others (the holder, the balance, the income and the proceeds) to their own tax authority for exchange; in the UK under the International Tax Compliance Regulations 2015, to HMRC by May 31.
Certificate of residence: The certificate HMRC issues to a UK resident (a company, a pension scheme, a fund) stating its residence for the purposes of a tax treaty, which the foreign markets ask for with a relief or a reclaim.
Relief at source: The application of the treaty rate at the time of the payment, on the strength of the beneficial owner’s documentation passed through the chain of custodians before the record date; the alternative to a reclaim after the payment.
Tax reclaim: The claim for a refund of the tax withheld above the treaty rate, filed with the source country’s tax authority after the payment with the tax certificate, the certificate of residence and a power of attorney; paid in months or years, within a time limit set by each market.
EU-law claims: The reclaims of withholding tax a member state of the EU charged foreign investors above its own residents, under the free movement of capital, which reaches third countries such as the UK; following the Fokus Bank ruling (EFTA Court, 2004) and the Santander (2012) and DFA (2014) judgments; filed through counsel on contingency fees.
FASTER: The EU directive on Faster and Safer Relief of Excess Withholding Taxes, adopted on December 10, 2024 and applying from January 1, 2030: a digital tax residence certificate, national registers of certified financial intermediaries reporting the payment chain, and relief at source or a quick refund within 60 days.
Authorised contractual scheme: The FCA’s tax-transparent fund (a co-ownership scheme or a limited partnership scheme, since 2013): the investors are treated as owning the assets directly for tax, so the treaty claims are made for each investor; the vehicle of the pension pools.
Golden record: The single validated version of a corporate action the custodian publishes after comparing the announcements, the vendors’ feeds, the sub-custodians’ notices and the offer documents field by field.
Voluntary corporate action: An event that applies only to the holders who act before the deadline (a contractual offer, a rights issue or an open offer, a conversion); the source of most corporate action risk for a custodian.
Takeover Code: The City Code on Takeovers and Mergers, administered by the Takeover Panel: the mandatory bid at 30%, the offer timetable, the squeeze-out, the dealing disclosures during an offer period; the frame of a UK merger arbitrage position.
Rule 2.7: The Takeover Code’s firm offer announcement: once made, the bidder is bound to proceed on the announced terms, the offer timetable starts, and the offer or scheme document follows within 28 days.
Scheme of arrangement: The court-approved procedure under the Companies Act 2006 by which every share of a target transfers to the bidder once the holders approve it (75% in value and a majority in number of those voting at the court meeting, plus the general meeting) and the court sanctions it; the usual route for a recommended UK takeover.
Receiving agent: The registrar or bank appointed by the bidder in a UK offer to receive the acceptances (the TTE instructions into its escrow account in CREST and the paper forms), report the level of acceptances and pay the consideration.
TTE instruction: The transfer to escrow instruction by which a CREST member accepts a takeover offer: the shares move to the receiving agent’s escrow account for the offer, still owned by the member, until the offer turns unconditional or the member withdraws.
Unconditional date: Day 60 of the Takeover Code’s timetable for a contractual offer, by which all the conditions must be met or the offer lapses (since the 2021 amendments); the accepting holders may withdraw until the offer turns unconditional.
Squeeze-out: The bidder’s right in a contractual offer to acquire the remaining shares on the same terms once it holds 90% of the shares the offer was for, by notice under the Companies Act; a scheme of arrangement needs none.
Buyer protection: The market practice by which the buyer of shares whose purchase will not settle before an election deadline instructs the seller’s side to elect on its behalf, so the pending trade settles with the chosen outcome.
Proxy agent: The agent appointed by a custodian (Broadridge’s global service, Proxymity’s platform, illustrative) to distribute the meeting information and ballots to the managers and lodge their votes with the registrars in the nominee’s name.
Proxy adviser: A firm that researches the companies’ meetings and recommends votes under its own or its clients’ policies, and executes the votes on its platform for the managers (ISS and Glass Lewis are the two largest); in the UK it discloses its code of conduct and methods under the 2019 regulations.
Voting record time: The time by which a holder must be on the register to vote at a UK company’s meeting, set in the notice at no more than 48 hours before the meeting (excluding non-working days) under the Uncertificated Securities Regulations 2001.
Section 793 request: The notice a UK company may serve on a holder under section 793 of the Companies Act 2006 requiring it to disclose the persons interested in the shares behind its holding; the tool for seeing through the nominees in CREST.
COBS 2.2B: The FCA’s rules from SRD II requiring the asset managers and the life insurers to publish an engagement policy and how they voted, with the significant votes, on a comply or explain basis.
UK Stewardship Code: The Financial Reporting Council’s code for the asset owners, the managers and the service providers that sign it (2010, revised in 2012 and 2020; the Code 2026 in effect from January 1, 2026): the principles of stewardship and the yearly report on the activities and the outcomes.

Securities Lending and Collateral

Agent lender: A custodian or specialist that lends a fund’s securities on its behalf, takes the collateral and shares the fee.
Securities lending authorization agreement: The agreement by which a lender appoints its custodian or a specialist as agent to lend its securities: the securities and the accounts covered, the lender’s guidelines (the borrowers, the collateral and its margins, the reinvestment), the fee split, the indemnity and the termination; in the UK it carries the client’s express prior consent under CASS 6.
GMSLA: The Global Master Securities Lending Agreement, the ISLA standard contract for securities loans in Europe, with the collateral, the marks, the recalls and the manufactured payments; the counterpart of the US MSLA.
Agency lending disclosure: The daily disclosure by a lending agent to its borrowers of the principal lenders behind its loans, so that each borrower can assess its credit exposure to the principals and hold capital against them.
General collateral: A security in ample supply that borrowers can find from many lenders, lent at a low fee (a few basis points a year for a FTSE 100 stock) or financed in repo at the general collateral rate; the opposite of a special.
Hard to borrow: A stock with scarce lendable supply: the borrow costs a fee above the general collateral rate, and the locate may be refused.
Rebate: The interest the lender of securities pays back to the borrower on the cash collateral, less the lending fee; negative for hard-to-borrow names.
Cash collateral reinvestment: The investment by the lending agent of the cash a borrower gives as collateral, in a money fund or a short-term pool within the lender’s guidelines; the yield less the rebate paid to the borrower is the loan’s revenue, and the risk of a loss stays with the lender.
Fee split: The share of a lending program’s gross revenue kept by the lender and by the agent, from 80/20 to 90/10 by the size and the quality of the lender’s inventory; 85/15 in the worked example (illustrative).
Recall: The lender’s demand that a borrower return securities on loan, for a sale or a vote; the borrower returns within the standard settlement cycle (two business days in the UK, one from October 11, 2027) or is bought in at its cost.
Buy-in: The purchase of securities in the market by the party owed them when the other side fails to deliver or return them (a borrower after a recall, a seller after a fail), at the defaulting side’s cost.
Borrower default indemnification: The lending agent’s promise to its lenders that if a borrower fails to return the securities, it will buy them back with the collateral and pay any shortfall itself; it covers the borrower’s default and leaves the reinvestment losses with the lender.
Stock lending relief: The relief from the stamp duty reserve tax for the transfers of UK shares under a stock lending arrangement and their return, flagged on the CREST instructions so that a loan does not pay the 0.5% charged on a purchase.
Manufactured dividend: The payment a borrower makes to the lender equal to the dividend paid on the securities while they are on loan, since the lender has given up the legal title; under the GMSLA it is due on the payment date.
COLL 5.4: The FCA’s rules for the stock lending and the repo of an authorised fund: the depositary enters the arrangement at the manager’s request, on the standard terms, with collateral it judges acceptable, adequate and sufficiently immediate.
UK SFTR: The onshored SFTR: the reporting of repos, securities loans and margin loans to a UK trade repository by T+1 by the financial counterparties (the UK removed the reporting duty for non-financial counterparties), with the collateral and the reuse; the disclosure of reuse to clients.
GMRA: The Global Master Repurchase Agreement, the ICMA standard contract for repo under English law: the sale and the repurchase by title transfer, the margin and the marks, the substitution, the income, the events of default and the close-out; the tri-party service agreement adds the agent.
Tri-party agent: The institution that settles repo, loans and margin for both sides on its own books (in Europe Euroclear Bank, Clearstream and the custody banks): it holds the collateral, checks it against the taker’s eligibility set, allocates, values and substitutes it, and moves the cash and the securities between the accounts while the credit risk stays with the two sides.
Eligibility set: The list a cash investor, a lender or a secured party gives the tri-party agent of the collateral it accepts from a given counterparty: the eligible asset classes, the ratings, the margins or haircuts and the concentration limits, applied by the agent’s engine at every allocation.
Collateral substitution: The replacement of collateral allocated to a repo, a loan or a margin account by other eligible collateral of the same value, so the provider can use the original security (to deliver on a sale); run automatically by the tri-party agent against the eligibility sets.
Euroclear triparty: Euroclear Bank’s and Clearstream’s triparty collateral management: valuation, allocation and substitution of collateral for repo, securities lending and margin, in the lender’s account at the ICSD.
DBV: Delivery by value, CREST’s collateral mechanism that allocates a basket of securities of a given value from the borrower’s account to the lender’s against the cash and returns it the next morning, used for the overnight gilt repo, the stock loans and LCH’s £GC products; the term DBV holds for longer.
Gilt repo: The sale of gilts with an agreement to buy them back, the way the dealers finance their positions and the LDI funds and insurers raise sterling cash against their gilts, bilateral, through a tri-party agent or cleared at LCH RepoClear and settled in CREST.
LCH RepoClear: LCH Ltd’s clearing service for gilt repo and cash gilt trades (and LCH SA’s for the euro government bonds), netting the members’ repo and settling through CREST.
£GC: LCH Ltd’s cleared general collateral repo products (£GC and term £GC), where the cash lender receives a basket of gilts from the triparty agent and the CCP stands between the parties; the UK counterpart of GC Pooling.
Contingent NBFI Repo Facility: The Bank of England’s facility, opened to the insurers in early 2025 and then to the pension schemes and the LDI funds, that lends cash against gilts to the eligible non-bank financial institutions in a severe gilt market stress, at a penalty rate and at the Bank’s discretion.
UMR: The uncleared margin rules: daily variation margin and, above the thresholds, segregated initial margin on bilateral derivatives, applied to large funds since phases 5 and 6 (2021 and 2022).
Average aggregate notional: The test of the UK and EU margin rules for the initial margin requirement: a group’s average month-end notional of uncleared derivatives, including the FX forwards and swaps, at the ends of March, April and May, compared with EUR 8,000,000,000 since September 1, 2022.
IM threshold: The amount of initial margin, up to EUR 50,000,000 per pair of groups under the UK and EU margin rules, below which the two sides need not collect; a relationship in scope exchanges only the excess above it.
SIMM: ISDA’s Standard Initial Margin Model, the sensitivity-based calculation both sides of an uncleared derivative use for initial margin under the uncleared margin rules.
CRIF: The Common Risk Interchange Format, ISDA’s standard file of the trade sensitivities by risk factor that each side feeds to the SIMM calculation and exchanges for the comparison of the results.
IM Credit Support Deed: The ISDA credit support document for regulatory initial margin under English law (the 2016 and 2018 Credit Support Deeds for IM): a security interest over the posted collateral, the IM calculation, the eligible collateral, the thresholds, the custodian and the release, beside the variation margin annex.
Account control agreement: The agreement among a pledgor, a secured party and a custodian over the segregated account holding the pledgor’s initial margin: who instructs before and after a notice of exclusive control, the eligibility checks, the reporting, the response time and the custodian’s liability.
Notice of exclusive control: The secured party’s notice to the custodian, after the pledgor’s default, that from the end of the agreed period the custodian takes instructions on the segregated IM account from the secured party alone.
Third-party custodian: A custodian unaffiliated with either side of an uncleared derivative that holds the initial margin in a segregated account, may not reuse it and releases it under the account control agreement.

Fund Administration

Fund administrator: The service provider that keeps the fund’s official books, strikes the NAV and prepares financial statements; often a unit of the custodian bank.
Fund accounting: The administrator’s keeping of a fund’s books: the trades and the positions, the income and the expense accruals, the prices, the shares in issue and the price per share by class, every day for an authorised fund; the fund’s ledger, from which the reports and the tax figures are produced.
COLL: The FCA’s Collective Investment Schemes sourcebook: the rules for UK UCITS, NURS and QIS funds (the authorisation, the investment limits, the pricing and dealing, the depositary, the reports), with the assessment of value and the liquidity management rules.
Valuation point: The time at which an authorised fund is valued for dealing, set in its prospectus (12:00 noon UK time for many UK funds); every deal accepted before it is priced at it, every deal after it at the next one.
Single pricing: The pricing of an authorised fund at one price for buyers and sellers, from the assets valued at mid, used by most OEICs and now most unit trusts; a dilution adjustment or a dilution levy protects the remaining investors from the cost of the deals, which the spread of a dual price used to cover.
Forward pricing: The rule that a fund deal is priced at the next valuation point after the deal is accepted, so the investor does not know the price when dealing; required for the UK authorised funds by COLL (with a limited historic pricing option) and for the US mutual funds by Rule 22c-1.
Box management: The authorised fund manager’s dealing as principal in its own funds’ shares: it buys the shares the investors sell and sells the shares they buy through its box, and has the depositary issue or cancel only the net; COLL 6.2.8 forbids a negative box and the depositary checks the box records; many managers now keep a nil box or deal as agent.
Dilution adjustment: The swing of an authorised fund’s single price under COLL 6.3.8 on a day of large net flows: up by the estimated dealing costs and spreads when the purchases dominate, down when the sales do, so the investors who deal bear their cost; the alternative is a dilution levy charged on the large deals.
Fair value pricing: The price an authorised fund manager sets for a holding when no reliable price exists or the last price no longer reflects its best estimate (a suspended share, a market closed after a large move elsewhere), required by COLL, documented in the manager’s policy and reviewed by the depositary.
Pricing error: An incorrect price of an authorised fund’s shares; under COLL an error of 0.5% or more of the price is reported by the depositary to the FCA and the authorised fund manager compensates the investors and the fund, while a smaller error may be treated as minimal when the controls are sound.
Depositary oversight: The duty of the depositary of an authorised fund, beside the safekeeping and the cash flow monitoring, to take reasonable care that the manager prices, deals, manages its box, keeps the investment and borrowing limits and allocates the income as COLL and the fund’s documents require, with the breaches raised and, when material, reported to the FCA.
Assessment of value: The yearly assessment of each authorised fund by its manager’s board under COLL 6.6.20, required since September 30, 2019 (the quality of service, the performance, the costs, the economies of scale, the comparable market rates and services, the share classes), published in a report; the board must include at least two independent members making up a quarter of it.
IA SORP: The Investment Association’s Statement of Recommended Practice for the financial statements of UK authorised funds under FRS 102: the portfolio statement, the statement of total return, the balance sheet, the distribution tables and the notes.
Interest distribution: A distribution of a UK authorised fund that holds more than 60% of its assets in interest-bearing investments, taxed as interest in the investor’s hands and paid without tax deducted since April 6, 2017; the other funds pay dividend distributions.
Master-feeder: The standard hedge fund structure: onshore and offshore feeder funds invest in one master fund that holds the portfolio and trades.
Series accounting: The method of an offshore hedge fund that issues each month’s subscribers a new series of shares, so each series carries its own high-water mark and performance fee; the series above water are consolidated into the lead series when the fee crystallizes.
Equalization: The alternative to series accounting that keeps one NAV a share in a hedge fund: a subscriber pays an equalization credit or is given a depreciation deposit adjustment, so each investor bears the performance fee on its own gains only.
Crystallization: The moment a hedge fund’s accrued performance fee becomes payable to the manager, usually at the year-end and on the shares redeemed; the high-water mark is reset to the NAV at which the fee crystallized.
Shadow NAV: The NAV a hedge fund manager computes from its own books and marks to check the administrator’s official NAV each month, the two reconciled line by line before the release; the manager’s own control, also called shadow accounting.
CIMA: The Cayman Islands Monetary Authority: it registers the Cayman hedge funds under the Mutual Funds Act and the closed-ended funds under the Private Funds Act, receives their audited statements within six months of the year-end with the fund annual return, and supervises the administrators licensed there.
National private placement regime: The UK route for marketing an alternative investment fund that has no UK marketing passport, such as a Cayman fund, to professional investors: the AIFM notifies the FCA and meets the transparency duties of the UK AIFM rules (the annual report, the disclosures to the investors, the Annex IV reports), with the depositary-lite duties where they apply.
Depositary-lite: The depositary duties a full-scope AIFM arranges for a non-UK fund that has no full depositary: the monitoring of the fund’s cash flows, the safekeeping checks on the assets (the verification of the ownership records) and the oversight of the valuation and the dealing, carried out by one or more firms the AIFM appoints.
Investment manager exemption: The UK tax rule that keeps a non-UK fund outside UK tax on the trading its London manager does for it, provided the manager is independent, is paid at a customary rate, acts in the ordinary course of its business and, with the persons connected to it, is entitled to no more than 20% of the fund’s income (the 20% rule).
Reporting fund status: The status a non-UK fund obtains from HMRC under the offshore funds rules so its UK investors are taxed on their gains as capital gains (without it the gains are offshore income gains taxed at income tax rates); the fund reports each year the reportable income of each share class, including the part not distributed, to the investors and to HMRC within six months of the period end.
English limited partnership: A partnership under the Limited Partnerships Act 1907, registered at Companies House, of one or more general partners with unlimited liability and limited partners whose liability is capped at their contribution; without legal personality and transparent for tax, the usual vehicle of a UK private equity or infrastructure fund.
Private fund limited partnership: The designation, available since April 6, 2017, of a limited partnership that is a collective investment scheme: its limited partners need make no capital contribution and can take part in the fund’s governance on a list of permitted actions without losing their limited liability, with lighter filings at Companies House.
Priority profit share: The UK private equity form of the management charge: a first share of the fund’s profits, or an advance against them, allocated to the general partner, which pays the manager, so the charge sits outside VAT; equal in amount to the management fee of the agreement.
Subscription line: A revolving credit facility to a private fund secured on the limited partners’ unfunded commitments and the general partner’s right to call them, used to fund the deals before the capital is called; it smooths the calls and raises the early IRR, so the reports show the IRR with and without it.
IPEV guidelines: The International Private Equity and Venture Capital Valuation Guidelines: the industry practice for measuring the fair value of private investments under IFRS 13 and the other GAAPs (the market approach with the multiples, the income approach, the calibration to the entry price, the fund interests at NAV), endorsed by the main private equity associations.
Distribution waterfall: The order in which a private fund’s distributions are split between the limited partners and the general partner: the return of the capital contributed, the preferred return, the catch-up, then the carried interest split; whole of fund (European, the London standard) or deal by deal (American).
Carried interest: The share of a private fund’s profits, usually 20%, paid to the general partner’s carry vehicle through the waterfall after the limited partners have their capital and the preferred return; taxed in the UK as trading profit under income tax since April 6, 2026, with 72.5% of the qualifying carry (an average holding period of at least 40 months) brought into charge, after the capital gains rates of 28% to April 5, 2025 and 32% for the 2025 to 2026 tax year.
Clawback: The general partner’s obligation to return the carried interest it received above its agreed share of the fund’s cumulative profits at the end of the fund’s life, net of the taxes paid on it, secured by an escrow of part of the carry and the principals’ guarantees.
LTAF: The Long-Term Asset Fund, the FCA’s open-ended fund for illiquid assets (2021), with notice periods and the valuation rules, open to retail clients as a restricted mass market investment since 2023 and to the defined contribution pension schemes; the UK counterpart of the ELTIF.
Restricted mass market investment: The FCA’s category for the investments that can be promoted to retail investors only with the protections of the financial promotion rules (the risk warnings, the cooling-off period, the investor categorization, the appropriateness test); an unadvised retail investor confirms that such investments stay under 10% of its net investable assets; LTAF units are in it since 2023.

Transfer Agency and Fund Services

Transfer agent: Keeps the register of a fund’s shareholders and processes subscriptions and redemptions; for ETFs, issues and cancels shares with authorized participants.
Investment platform: An investment platform (Hargreaves Lansdown, AJ Bell, interactive investor, and the adviser platforms Transact, Quilter, Aviva, Fidelity FundsNetwork) that holds the client’s ISAs, SIPPs and general accounts, executes the fund and share orders and reports; regulated under COBS and CASS with the FCA’s platform rules on transfers and fees.
Calastone: The order and settlement network that carries most of the UK fund dealing between the platforms, the wealth managers and the fund managers’ transfer agents (the deals, the confirmations, the re-registrations, the net settlement of the cash), also used in other markets; the UK counterpart of Fund/SERV.
EMX: The UK fund order messaging network beside Calastone, through which the platforms, the wealth managers and the life companies send their fund deals to the transfer agents and receive the confirmations.
Contract note: The confirmation of a fund deal or a trade sent to the investor by the next business day under COBS 16A: the fund and the class, the price, the number of shares, the amount and the charges; a regular savings plan may receive the information every six months instead.
AFM DvP exemption: The rule of CASS 7.11.21 under which an authorised fund manager need not treat the money it receives for the issue of shares, or holds to pay a redemption, as client money if it pays it on to the fund or its depositary, or to the investor, by the close of the business day after receipt, with the investor’s written agreement; past that point the money is client money.
CMAR: The Client Money and Assets Return, the monthly report to the FCA under CASS of the client money and custody assets a firm holds, by bank and by location; the examiners read it beside the auditor’s CASS report.
Income equalization: The part of the first distribution on a share bought during the distribution period (a group 2 share) that returns the income included in its purchase price, paid as capital and not taxable as income, so each holder is taxed only on the income earned while it held the share.
Accumulation shares: The share class of a UK authorised fund whose income is kept in the fund and added to the share price at each distribution date, taxed as if it were paid out, with the tax voucher showing the amount; the income shares pay it out.
Dormant assets scheme: The UK scheme under which the banks and building societies and, since the Dormant Assets Act 2022, the investment and wealth managers, the insurers and the pension providers can transfer the value of the assets whose owners they cannot trace to the Reclaim Fund, which keeps a reserve to repay the owners on request and passes the rest to good causes.
Direct to fund model: The optional dealing model the FCA introduced on April 30, 2026, under which the investors subscribe and redeem with the authorised fund itself, the money passing to and from the fund’s account at the depositary, without the manager dealing as principal or holding the cash as client money; usable for conventional and tokenized funds.
Money Laundering Regulations: The Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (amended since): customer due diligence and beneficial ownership, the risk assessment, the ongoing monitoring, the suspicious activity reports to the National Crime Agency, the sanctions screening against the OFSI lists; the FCA supervises the firms’ programs.
UCITS ETF: An exchange-traded fund authorized under the UCITS rules, most of them Irish or Luxembourg companies, carrying “UCITS ETF” in its name under ESMA’s guidelines, with the portfolio disclosure policy, the indicative NAV policy and the investors’ right to redeem directly in a market disruption; sold to UK retail investors through the Overseas Funds Regime.
ICAV: The Irish collective asset-management vehicle (2015): a corporate fund vehicle authorized and supervised by the Central Bank of Ireland, often an umbrella of sub-funds with segregated liability, used for UCITS, ETFs and alternative funds.
Authorized participant: A dealer or market maker that has signed an agreement with an ETF to create and redeem creation units directly with the fund, delivering or receiving the basket or the cash; it has no obligation to create or redeem and acts when the gap between the ETF’s price and its basket pays.
Creation unit: The block of ETF shares (commonly between 10,000 and 100,000 shares) the fund issues or redeems in one order against one basket; the investors on the exchange trade any number of shares, and the authorized participants deal with the fund only in units.
Portfolio composition file: The file an ETF’s agent sends before each trading day to the authorized participants and the data vendors, with the securities, the quantities and the estimated cash component of one creation unit; the AP delivers that basket to create and receives it on a redemption in kind.
ICSD model: The issuance of an ETF’s shares once into the international CSDs, Euroclear Bank and Clearstream Banking Luxembourg, under a global certificate held by a common depositary, so all its European listings settle in the same place and the national CSDs reach the shares through links; used by most European ETF issuers.
Common depositary: The bank that holds a global certificate on behalf of Euroclear Bank and Clearstream Banking Luxembourg for the securities issued into both ICSDs (the Eurobonds, the ETF shares in the ICSD model), with the certificate registered in the name of its nominee.
CREST depository interest: A dematerialized instrument issued through CREST that represents a foreign security held for CREST through a link, here an ICSD position, so a CREST member can hold and settle it in CREST, with the rights of the underlying share passed through; the CDI.
Cash creation: A creation or redemption of ETF units paid in cash: the AP pays or receives the NAV adjusted by a variable charge for the fund’s cost of buying or selling the basket; the usual form for many bond ETFs and for the markets an AP cannot reach.
Indicative NAV: An estimate of an ETF’s NAV per share published through the trading day by a calculation agent from the live prices of the basket; a reference for the investors, while the market makers price from their own models.
Overseas Funds Regime: The UK regime for recognizing overseas funds for sale to UK retail investors when HM Treasury has found their home regime equivalent; for the EEA UCITS, deemed equivalent, the FCA took the applications in landing slots from October 2024 to September 2026, replacing the temporary marketing permissions regime, which ends in December 2026.
Middle office outsourcing: The transfer of an asset manager’s post-trade work (the trade support, the IBOR, the reconciliations, the corporate actions, the collateral, the performance) to a custodian or a specialist provider under a long-term agreement, often with the staff transferred; the manager keeps the investment decisions and the oversight.
TUPE: The Transfer of Undertakings (Protection of Employment) Regulations 2006: when a business or a service moves to a new employer, the employees assigned to it transfer automatically on their existing terms and with their continuity of service, with information and consultation duties and protection against dismissal for the transfer; they cover the outsourcing of a service, its return and its move to another provider.
Lift-out: The move of a client’s operations staff to the provider that takes over their work, so the knowledge of the portfolios and the processes moves with the work; automatic under TUPE in the UK, by individual offers of employment in the US.
IBOR: Investment book of record: the manager’s own real-time view of positions and cash, including trades not yet settled, used for investment decisions.
SYSC 8: The FCA’s rules on outsourcing: a firm that outsources an important operational function stays responsible for it, oversees the provider, keeps the ability to take the function back or move it, and gives the FCA access to the provider’s data and premises; the FCA expects notice before a material outsourcing.
Operational resilience: The FCA’s and PRA’s operational resilience rules (SYSC 15A, in force since March 2022, fully from March 2025): the important business services, the impact tolerances, the mapping and testing, and the critical third parties regime; the UK counterpart of DORA.
LDI resilience buffer: The collateral a liability-driven investment fund holds to absorb a rise in gilt yields without a forced sale or a call on its investors: sized for a rise of at least 250bp since the Bank of England’s Financial Policy Committee set the level in 2023 after the gilt crisis of September 2022, with the FCA’s guidance to the LDI managers on the operations.
Reconciliation platform: The system that matches a firm’s records against its custodians’, administrators’ and counterparties’ statements (the positions, the cash, the transactions), presents the breaks and tracks them to resolution (Duco, SmartStream TLM, illustrative).
GIPS: The Global Investment Performance Standards of the CFA Institute (the 2020 edition): how a manager computes its returns, builds its composites of similar portfolios and presents them to prospective clients, with an optional yearly verification of the firm by an independent verifier.

Issuer Services

Share registrar: The company’s agent for its register of members in the UK: it keeps the certificated register and the record of the CREST holdings, registers the paper transfers and the CREST deposits, pays the dividends through CREST and by Bacs, runs the DRIP, the corporate sponsored nominee and the AGM work, and traces the gone-aways; three specialists keep most listed registers (Computershare, Equiniti, MUFG Corporate Markets, illustrative).
Register of members: The legal record of a UK company’s shareholders under section 113 of the Companies Act 2006 (names, addresses, holdings, dates), open to inspection for a proper purpose; for a CREST company it has two parts, the Operator register of the uncertificated shares in CREST and the issuer register of the certificated shares kept by the registrar.
Operator register: The part of a CREST company’s register of members kept by Euroclear UK and International as the CREST operator under the Uncertificated Securities Regulations 2001: the uncertificated holdings, where the legal title moves at settlement (the electronic transfer of title since 2001); the registrar keeps a record of it, reconciled daily.
Uncertificated Securities Regulations 2001: The UK statutory instrument that lets securities be held and transferred in CREST without certificates: the Operator register, the transfer of title on settlement, the duties of the registrars toward CREST, and the record time for the meetings of the companies whose shares are in CREST.
Certificated holder: A member whose shares are held in paper certificates on the issuer register kept by the registrar and transferred by stock transfer form; 1% to 2% of a large UK company’s shares, held by long-standing retail holders and estates, and to stop being evidence of title under DEMAT’s plan from late 2027.
Stock transfer form: The paper form of the Stock Transfer Act 1963 by which a certificated holding is transferred: signed by the holder, stamped by HMRC’s Stamp Office at 0.5% where the consideration exceeds GBP 1,000 or certified exempt, and lodged with the registrar with the certificate; a CREST transfer form serves for a deposit into CREST.
Corporate sponsored nominee: A nominee service a registrar runs for a company’s retail holders: the shares sit in one CREST account in the nominee’s name, and the participants keep the dividends, the votes through a form of direction and a dealing service, with statements in place of certificates; regulated by the FCA under its client assets rules.
Section 793 notice: The notice a UK public company may send under section 793 of the Companies Act 2006 to anyone it believes has an interest in its shares, asking who holds them and for whom; sent to the nominees to see through them to the beneficial owners, with the restrictions of section 794 and the articles for a failure to answer.
Dividend procedure timetable: The London Stock Exchange’s calendar of the dates a listed company may use for its dividends: the ex-dividend dates on Thursdays and the record dates on the Fridays after, with the payment date set by the company.
Gone-away: A registered holder whose mail comes back undelivered; after two dividends in a row returned or uncashed the articles usually let the company stop sending them, and the registrar traces the holder through credit reference and probate data and the asset reunification programs.
Untraced shareholder: A member who has not claimed a dividend or answered the company for twelve years in which at least three dividends were paid; the articles let the company sell the shares after a tracing exercise and hold the proceeds as a debt to the member, and a dividend unclaimed for twelve years is forfeited to the company.
Dormant Assets Scheme: The UK’s voluntary scheme, widened by the Dormant Assets Act 2022, under which the firms holding dormant assets (bank accounts, insurance, pensions, investments and, for the listed companies, the proceeds of the untraced holders’ shares and their distributions after twelve years gone away) transfer them to Reclaim Fund Ltd, which repays any owner who comes back.
DEMAT: The Dematerialisation Market Action Taskforce, set up by HM Treasury in October 2025 and chaired by Mark Austin after the Digitisation Taskforce of 2024 and 2025: its first report of July 14, 2026, accepted by the government, plans a statutory instrument in 2027 and a digital register model from late 2027 in which paper certificates cease to be evidence of title, then the move of every holder into the intermediated model.
Form SH01: The return of allotment of shares a UK company files at Companies House within one month of an allotment (section 555 of the Companies Act 2006), with the shares allotted and the statement of capital.
Note trustee: The trust company appointed under the trust deed of a bond under English law to hold the issuer’s covenant to pay on trust for the holders: it receives the certificates, may agree minor changes that are not materially prejudicial, and after a default accelerates and enforces on the holders’ direction once indemnified, secured or prefunded.
Trust deed: The deed between the issuer and the note trustee that constitutes a bond under English law: the covenant to pay, the conditions, the covenants and the events of default, the trustee’s powers, discretions, fees and indemnity, the application of moneys and the provisions for the noteholder meetings.
Principal paying agent: The bank appointed under the agency agreement of a Eurobond to authenticate the global note, receive the issuer’s payments and pay the ICSDs on each payment date, publish the notices and keep the records; after a default the trust deed lets the trustee require it to act as the trustee’s agent.
Common safekeeper: The ICSD, Euroclear Bank or Clearstream Banking Luxembourg, that holds a global note in new global note form for both ICSDs and effectuates it; the amount outstanding is the one recorded in the ICSDs’ books, so the note itself never moves.
New global note: The form of global bearer note introduced in 2006 for the Eurosystem’s collateral rules: deposited with a common safekeeper, with the amount outstanding recorded in the ICSDs’ books, and used by most Eurobond programs since; the new safekeeping structure applies the same idea to the registered notes.
Quoted Eurobond exemption: The UK tax rule that lets a company pay the interest on a bond listed on a recognised stock exchange (the LSE’s main market and its International Securities Market among them) without the 20% withholding that would otherwise apply to yearly interest; the reason the Eurobond programs list.
Extraordinary Resolution: The holders’ decision under a trust deed, passed by 75% of the votes cast at a quorate meeting, or in writing or by electronic consent through the ICSDs by the holders of the majority the deed sets; it binds every holder, and a reserved matter needs the higher quorum.
Reserved matter: A change to the basic terms of a bond under English law (the amount, the interest, the maturity, the currency, the majority needed): it needs an Extraordinary Resolution at a meeting with the higher quorum, typically 75% of the notes at the first meeting and 25% at the adjourned one.
Section 750: Section 750 of the Companies Act 2006: a clause in a trust deed for an issue of debentures is void in so far as it exempts the trustee from liability for breach of trust where it fails to show the care and diligence required of a trustee; the limit on the exculpation clauses of the trust deeds.
Restructuring plan: The court process of Part 26A of the Companies Act 2006, added in 2020: a company in financial difficulty proposes a compromise to its creditors by class, each class voting by 75% in value, and the court may sanction it against a dissenting class (the cross-class cram down) if no member of that class is worse off than in the relevant alternative.
Annual general meeting: The yearly general meeting a UK public company must hold within six months of its financial year end (section 336 of the Companies Act 2006), on at least 21 clear days’ notice: the accounts, the remuneration report, the final dividend, the re-election of the directors, the auditor and the authorities to allot, to disapply pre-emption rights and to buy back shares.
Record time: The time by which a member must be on the register to vote at a meeting of a UK traded company, no more than 48 hours before the meeting not counting the non-working days (section 360B), usually 18:30 two business days before.
CREST proxy instruction: The CREST message by which a member appoints a proxy and gives the votes on each resolution, sent through CREST’s electronic proxy appointment service to the registrar’s participant ID by the proxy deadline; how the custodians’ nominees vote for the investors.
Poll: A vote counted by the number of shares each member holds, as against a show of hands; UK listed companies take a poll on every resolution at their AGMs, adding the votes cast at the meeting to the proxies lodged, and a quoted company publishes the results on its website (section 341).
Scrutineer: The independent party, usually the registrar, that checks the proxies and the poll cards at a meeting, counts the votes and certifies the result; members with 5% may also require an independent assessor’s report on a poll (section 342).
Members’ resolution: A resolution that members holding 5% of the voting rights, or 100 members with an average of GBP 100 paid up, require a public company to put to its AGM (section 338), circulated at the company’s expense if received before the end of the previous financial year.
UK Corporate Governance Code: The Financial Reporting Council’s code for the UK listed companies, applied on a comply or explain basis: the annual re-election of the directors (Provision 18), the response to a vote of 20% or more against a resolution the board supports (Provision 4), the composition of the board, its committees and the pay.

Data, Ratings and Indexes

Credit rating agency: A firm that issues credit ratings; in the UK one registered with the FCA under the UK CRA Regulation (S&P, Moody’s and Fitch through their UK companies, and smaller agencies), whose ratings, and the non-UK ratings it endorses, the UK firms may use for regulatory purposes.
UK CRA Regulation: The EU’s Credit Rating Agencies Regulation of 2009, as amended in 2011 and 2013 and onshored at the end of 2020, supervised by the FCA since January 1, 2021: the registration, the conflicts and the organization (Annex I), the analyst rotation, the methodologies, the disclosure, the double rating of structured finance, the 10% market share consideration (Article 8d) and the civil liability (Article 35a).
Issuer-pays model: The business model in which the issuer or the arranger of a rated security pays the agency for the rating, which is published free to all; the main conflict of the industry, managed under the UK CRA Regulation with the fees set apart from the analysts from a cost-based schedule; in the subscriber-pays model the investors buy the ratings.
Rating committee: The group of analysts that votes on every rating action of an agency on the lead analyst’s recommendation, with a chair, a quorum, a majority vote and a recorded rationale kept at least five years; no single analyst determines a rating.
Rating outlook: The agency’s view of the likely direction of a rating over the next 12 to 24 months (positive, stable, negative, developing); a watch or a review flags a change likely within about 90 days, usually on an event.
Analyst rotation: The UK CRA Regulation’s limit on the time an analyst works on the same rated entity (Article 7(4)): four years for the lead analysts, five for the other analysts and seven for those who approve the ratings, with a two-year cooling-off before they return.
Endorsement: The route under the UK CRA Regulation by which a UK-registered agency takes responsibility for a rating issued by its group’s agency outside the UK, so the UK firms can use it for regulatory purposes; the foreign agency’s conduct must meet requirements as stringent as the UK’s.
ECAI: An external credit assessment institution: a registered credit rating agency whose ratings the banks may use for the standardized approach to credit risk under the UK CRR, each rating mapped to a credit quality step that sets the risk weight.
Fallen angel: A bond downgraded from investment grade (BBB- or Baa3 and above) to high yield; it leaves the investment-grade indexes at the next month-end and the mandates limited to investment grade, and raises the insurers’ capital charge, so the downgrade brings forced sales.
ESG ratings regime: The FCA regime for the providers of ESG ratings used in the UK, created by the Treasury’s order of 2025: the providers need to be authorized by the FCA from June 29, 2028, under rules on transparency, governance and conflicts the FCA consulted on in December 2025, with its final rules expected at the end of 2026.
Index provider: The firm that designs, calculates, publishes and licenses indexes (illustrative of the market: FTSE Russell, MSCI, S&P Dow Jones Indices, STOXX, Bloomberg); in the UK a benchmark administrator authorized by the FCA under the UK Benchmarks Regulation.
Index committee: The provider’s committee that maintains an index under its ground rules: the additions and deletions at the reviews, the treatment of the corporate actions, the interpretations, the proposals for rule changes; overseen by a separate oversight function under the benchmarks rules.
Index methodology: The published rules of an index (its ground rules): the universe, the eligibility (listing, size, liquidity, free float, nationality), the ranking and the buffer, the weighting and the caps, the review schedule, the treatment of the corporate actions and the market disruptions; changed only after a consultation.
Free float: The shares of a company available to public investors, excluding those held by directors, parent companies, governments and other strategic holders; an index weighted by investable market capitalization weights each constituent by its price times its free float shares.
Index rebalance: The scheduled review of an index (quarterly for most equity indexes, effective after the close of the third Friday of March, June, September and December): the share and free float updates, the additions and deletions, the caps reapplied; announced in advance.
UK Benchmarks Regulation: The EU Benchmarks Regulation of 2016 as onshored at the end of 2020: the administrator of a benchmark used in the UK must be authorized or registered by the FCA and on its register, with an oversight function, a published methodology and benchmark statement, consultations on material changes and controls over the input data; foreign benchmarks remain usable to December 31, 2030, and the Treasury consulted in December 2025 on a narrower regime.
Benchmark statement: The document an administrator publishes for each benchmark or family under the UK Benchmarks Regulation: what it measures, the methodology and the discretion in it, the risks of a change or a cessation, and the ESG factors it reflects.
IOSCO Principles for Financial Benchmarks: The 19 principles IOSCO published in July 2013 for the administrators of benchmarks: the governance and the oversight function, the conflicts, the quality of the benchmark and its methodology, the consultation on changes, the complaints and the external review; applied by the index providers with a yearly assurance report, and the basis of the EU and UK regulations.
Closing auction: The London Stock Exchange’s closing auction for the SETS securities: a call from 16:30 London with the indicative price and volume published, ending at random after 16:35 and setting the official closing price the indexes and the funds use.
EDSP: The exchange delivery settlement price of the UK index futures and options on ICE Futures Europe, set from the London Stock Exchange’s intraday auction at 10:00 London on the expiry day, the third Friday of the expiry month.
Market data vendor: A firm that collects the venues’ and the other sources’ data, normalizes it in its ticker plant and distributes it to subscribers through terminals and feeds (illustrative of the market: LSEG, Bloomberg, FactSet, ICE), administering the venues’ entitlements and passing their fees through.
UK bond consolidated tape: The single record of the bond trades published by the UK venues and APAs, run by Etrading Software (ETS Connect UK) after the FCA’s tender of 2025 and live since June 2026, the deferred trades appearing when their deferral ends; the equity tape is the next one the FCA is designing.
Reasonable commercial basis: The UK MiFIR requirement on the venues, the APAs and the tape providers to sell their market data at prices based on the cost of producing it with a reasonable margin, on published terms, without discrimination and per user, and to give it free 15 minutes after publication.
Direct feed: A venue’s own market data feed with its order book and auction data, delivered from its data center by multicast at colocation or through extranets, faster than any consolidated view; sold under the venue’s published price list and policies.
Non-display use: The use of market data by an application without a person seeing it (algorithmic trading, order routing, risk, pricing, an index calculation), licensed by category (the firm’s own trading, trading for clients, the operation of a trading platform) with a fee per firm and a declaration to each venue.
Venue audit: The review of a vendor’s or a subscriber’s market data use by a venue under its agreements, every two to three years with a look-back of up to three years; the unreported users and uses are back-billed with interest.
Wholesale data market study: The FCA’s market study of the wholesale data markets (the benchmarks, the credit ratings data and the market data vendors’ services), with its final report of February 2024 on the competition, the prices and the license terms.
Evaluated price: A pricing service’s estimate of the price at which a bond would trade at a given time (the mid at 12:00 London for many UK funds), built by evaluators and models from the trades, the quotes and the comparable bonds when the bond itself has not traded.
Pricing service: A firm that provides evaluated prices for the securities without reliable quoted prices, mainly bonds and loans (illustrative of the market: ICE Data Services, Bloomberg BVAL, LSEG, S&P Global), to the fund managers, their administrators and depositaries, the custodians and the insurers.
Price challenge: A client’s request to a pricing service to review an evaluated price, with the evidence (a trade on the bond tape, a dealer quote, a bid list); the evaluator changes the price for all clients or keeps it with the reasons, and the challenges are logged and reported.
Fair value hierarchy: The three levels for the inputs of a fair value under IFRS 13 and FRS 102: level 1 for quoted prices in active markets for the identical asset, level 2 for other observable inputs (most evaluated bond prices), level 3 for unobservable inputs; disclosed by level in the financial statements.

Network, Controls and Billing

Global custodian: A bank that holds and services its clients’ securities in many markets under one agreement and one set of reports: directly in its home market and in the markets where it is a member of the depository, through sub-custodians elsewhere; the custodian of the funds, the pension schemes and the insurers, and often the depositary of the UK funds through a company of its group.
Network management: The global custodian’s team that chooses, contracts, monitors and replaces its sub-custodians and assesses the depositories of each market: the agent RFPs, the due diligence visits, the risk ratings, the KPIs, the market advisories to the clients, and for the funds the depositary’s delegation file and the CSD risk assessments.
Due diligence questionnaire: The standard questionnaire a global custodian sends its sub-custodians and the candidates (the AFME questionnaire for the agent banks): the ownership and the financials, the regulation, the segregation and the reconciliations, the business continuity, the financial crime controls; the basis of the yearly review and the onsite visit.
Sub-custody agreement: The contract between the global custodian and its sub-custodian: the standard of care and the liability, the segregated omnibus account for the clients, no lien beyond the safekeeping charges, the records and the access of the auditors and the depositary, the information on any sub-delegation, the service levels, the fees and the termination.
Legal opinion: Local counsel’s written opinion on a market’s custody and insolvency law: whether the clients’ securities held by the sub-custodian and at the depository stay outside the agent’s estate in its insolvency, how the omnibus account is recognized and how a claim is enforced; required by the UCITS depositary rules for a delegate outside the UK.
Depositary liability: The depositary’s liability for the loss of a financial instrument held in custody by itself or a delegate: it must return an identical instrument or the corresponding amount without undue delay unless it proves an external event beyond its reasonable control; it cannot contract out of it for a UK UCITS, and may discharge it by contract for an AIF under conditions.
CSD risk assessment: The depositary’s and the custodian’s assessment of each central securities depository its clients use (the regulation, the segregation, the settlement finality, the links, the records and the audits), kept in place of a delegation contract because a CSD’s services are not a delegation of safekeeping under the UCITS rules.
Country risk: The risks of investing in a market that no custodian controls: the expropriation, the capital and currency controls, the sanctions, the market’s legal and settlement infrastructure; the ACD and its investment manager bear it, and the depositary supplies the information.
Market advisory: The custodian’s notice to its clients of a change in a market: a new rule or settlement cycle, a holiday, a tax or registration change, a sanction or a capital control; with the effective date, the impact and the action asked of the client.
Agent conversion: The move of a market’s client assets from one sub-custodian to another: the notice to the clients and the ACDs, the updated delegates list, the new settlement instructions to the brokers, the realignment free of payment at the depository over a weekend, the reconciliation, and the cutover of the pending trades, the corporate actions and the tax reclaims.
OFSI: The Office of Financial Sanctions Implementation, the Treasury’s unit that implements and enforces the UK financial sanctions, to which the firms report frozen assets and suspected breaches.
Controls report: The reporting accountant’s yearly report on a custodian’s or administrator’s internal controls, issued in the UK under ISAE 3402 and the ICAEW’s AAF 01/20 in one document: the description, the control objectives, the tests and the results, the opinion; the clients and their auditors rely on it.
ISAE 3402: The IAASB’s International Standard on Assurance Engagements 3402 for the assurance reports on the controls of a service organization relevant to its clients’ financial reporting; in the UK issued together with the ICAEW’s AAF 01/20, and the international counterpart of the US SOC 1 report.
AAF 01/20: The ICAEW’s technical release on the assurance reports on the internal controls of service organizations made available to third parties, which replaced AAF 01/06 for the periods starting on or after July 1, 2020: the control objectives by service (custody, investment management, pension administration and others), the directors’ statement, the access terms, the subservice organizations and the modified opinions.
Type 2 report: A controls report that gives an opinion on the description, the suitability of the design and the operating effectiveness of the controls over a period, usually twelve months, with the tests and the results; a Type 1 report covers the description and the design at one date.
Control objective: The statement in a controls report of what a group of controls achieves for the clients (for example, that the trades are settled as instructed and recorded completely and accurately); the reporting accountant’s opinion is given objective by objective.
Reporting accountant: The independent audit firm that tests a service organization’s controls and issues the ISAE 3402 and AAF 01/20 report; its report is addressed to the service organization’s directors and made available to the clients and their auditors on its access terms.
Carve-out method: The presentation of a subservice organization in a controls report that leaves its controls out of the description and the testing and lists the complementary subservice organization controls; the inclusive method brings them in, with the subservice organization’s own statement.
Complementary user entity controls: The controls a controls report assumes the clients run themselves for the control objectives to be achieved (authorized instructions, the review of the statements, the reconciliation of the holdings, the timely elections); listed in the report and tested by the clients and their auditors.
Bridge letter: A letter from a service organization’s management covering the months between the end of the controls report’s period and a client’s year-end, stating that no material change to the controls and no known significant deficiency occurred; management’s own statement, untested by the reporting accountant.
ISA (UK) 402: The FRC’s auditing standard on the audit considerations relating to an entity using a service organization: how the auditor of a fund, a company, a pension scheme or an insurer understands the service organization’s controls and uses a Type 2 controls report as evidence.
CASS audit: The yearly client assets report the CASS auditor of a firm holding client assets sends to the FCA under SUP 3.10, with a reasonable assurance opinion on the firm’s compliance with CASS 6 and CASS 7 over the period, under the FRC’s client asset assurance standard; a separate engagement from the controls report.
SS2/21: The PRA’s supervisory statement on outsourcing and third-party risk management (in force since March 31, 2022) for the banks, the insurers and the PRA-designated investment firms: the materiality assessment, the due diligence, the contract terms, the data security, the business continuity and the exit plans for the material outsourcings, a custodian’s services among them.
Basis point: One hundredth of one percent (0.01%), written bp: the unit of the depositary and custody fees; a fee of 1bp a year on GBP 1,000,000,000 of assets is GBP 100,000.
Market tier: The grouping of the markets in a custody fee schedule by cost and risk: the home market and the main developed markets in the lowest tiers, the emerging and frontier markets in the highest, where the agents’ fees and the operations cost most.
Fee schedule: The schedule attached to the depositary or custody agreement: the depositary fee in basis points of the fund, the safekeeping fees by market tier, the transaction fees by type and market, the cash and FX terms, the out-of-pocket expenses, the VAT, the minimums, the term and the conditions of a change.
Depositary fee: The fee an authorised fund pays its depositary for the safekeeping, the cash monitoring and the oversight: a percentage of the fund’s value on a sliding scale, accrued at each valuation point and paid monthly out of the scheme property as the prospectus discloses, with VAT at the standard rate.
VAT on custody fees: The value added tax at the standard rate of 20% the depositary and the custodian charge on their safekeeping and oversight fees, which sit outside the exemption for the management of special investment funds; a cost the funds and most pension schemes cannot recover, shown in their ongoing charges.
Out-of-pocket expenses: The third-party costs a custodian passes to its clients under the fee schedule (the stamp duty, the registration and depository fees, the proxy and tax agents’ fees, the messaging charges), billed at cost under most agreements and tested first in the clients’ fee reviews.
Ongoing charges figure: The annual charges of a fund as a percentage of its average net assets (the management charge, the depositary and custody fees with their VAT, the administration and audit fees), shown in the investor documents; the dealing costs and the stamp duty are reported separately as transaction costs.
Net interest income: The interest a bank earns on its assets (the reserves at the Bank of England, the gilts, the loans) less the interest it pays on its deposits and borrowings; for a custody bank, mostly the spread on its clients’ cash balances.
Relationship pricing: The pricing of a client on the whole revenue it brings (the depositary, custody, administration and transfer agency fees, the net interest income on its deposits, the FX, the securities lending) against the cost to serve and the capital, so one service can be priced below its own floor.
Custody search: A client’s selection of a depositary or custodian run by a consultant: the request for proposal to the incumbent and the rivals, the fee quotes on the same assets and volumes, the visits, the scoring; the event at which most fee schedules are repriced.
SWIFT message types used in the diagrams
MT300: SWIFT confirmation of an FX trade.
MT305: SWIFT confirmation of an FX option.
MT320: SWIFT confirmation of a fixed-term loan or deposit.
MT950: SWIFT account statement from a correspondent bank.
camt.053: ISO 20022 end-of-day bank account statement, the successor to MT950.
MT535: SWIFT statement of securities holdings from a custodian.
MT541: SWIFT instruction to receive securities against payment.
MT543: SWIFT instruction to deliver securities against payment.
camt.057: ISO 20022 notice to the account holding bank or custodian to expect an incoming payment, the successor of the MT210.
MT900: SWIFT debit confirmation from a bank.
MT304: SWIFT advice of an FX trade from a manager to its custodian, so the custodian can settle it.
MT545: SWIFT confirmation from the custodian that securities were received against payment.
MT547: SWIFT confirmation from the custodian that securities were delivered against payment.
MT548: SWIFT settlement status from the custodian: pending, matched, failed, with the reason.
MT566: SWIFT corporate action confirmation: the cash or securities credited for an event.
MT540-543: SWIFT instructions to receive or deliver securities, with or without payment; used to move collateral.
MT515: SWIFT client confirmation of a securities trade.
MT527: SWIFT triparty collateral instruction.
MT600: SWIFT confirmation of a precious metals trade.
MT604: SWIFT precious metals transfer or allocation instruction.
MT670: SWIFT standing settlement instruction update: how a counterparty notifies its SSIs by authenticated message.
MT340: SWIFT confirmation of a forward rate agreement.
MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline.
MT502: SWIFT order to buy or sell securities, sent by a client to its broker or manager.
MT509: SWIFT trade status message from a broker or custodian.
MT101: The SWIFT request for transfer a corporate sends its bank, or a bank sends another, to move funds from the customer’s account.
MT700: The SWIFT message by which a bank issues a documentary credit to the advising bank.
MT710: The SWIFT advice of a documentary credit issued by a third bank, sent by the advising bank onward.
MT742: The SWIFT reimbursement claim a paying or negotiating bank sends the reimbursing bank under a documentary credit.
MT754: The SWIFT advice of payment, acceptance or negotiation sent by the paying bank to the issuing bank under a documentary credit.
MT799: The SWIFT free-format message between banks, used for trade finance correspondence and bank-to-bank undertakings.
MT940: The SWIFT customer statement message a bank sends an account holder (or its other bank) with the day’s entries and balances.
MT540: The SWIFT instruction to receive securities free of payment, used for the stock loans and the collateral deliveries.
MT306: The Swift confirmation of the FX options the MT305 cannot describe: average rate (Asian) options and forwards, barriers, digitals and other exotic structures, with their averaging or observation dates.
MT380: The Swift FX order: an investment manager instructs its custodian to buy or sell a currency for a fund; the custodian confirms the execution with an MT381.
MT606: The Swift precious metal debit advice: the account keeper tells the account owner its metal account was debited, with the bar list when the metal moves into allocated bars.
MT607: The Swift precious metal credit advice: the account keeper tells the account owner its metal account was credited, in fine troy ounces.
MT608: The Swift statement of a metal account: the opening and closing balances in ounces and the movements of the period, or the bars held in an allocated account.
MT537: The SWIFT statement of pending transactions, used with the function PENA for the CSDR penalty reports the CSDs and the custodians send down the chain: each penalty with its instruction, its days, its amount and its party.
MT567: The SWIFT corporate action status and processing advice: the acceptance or the rejection of an MT565 election, or the status of an event.
MT569: The SWIFT triparty collateral and exposure statement: the tri-party agent’s report to each side of the exposures, the collateral allocated against them, the values and the margins.
MT536: The SWIFT statement of transactions: the settled movements of an account over a period, sent by the custodian to the client or by the sub-custodian to the custodian.
MT542: The SWIFT instruction to deliver securities free of payment: a transfer between accounts, a delivery to a lender’s collateral account, a re-registration.
MT565: The SWIFT corporate action instruction: the holder’s election on a voluntary event (a tender, an exchange, a dividend reinvestment option), sent to the custodian and passed on by it to the sub-custodian or the depository.
Generic sample

The message
FieldValueWhat it says