Level 1 flows of the service providers of the UK capital markets: the firms that hold, administer, record, rate, price and index the assets, seen from the provider’s side, one diagram per service. The worked example is the UK arm of a global custody bank in London that is also the depositary and trustee of UK authorised funds, a fund administrator, transfer agent, securities lending agent and bond trustee (GBP 8,000,000,000,000 of assets under custody and administration, 2,500 clients, a network covering 100 markets, illustrative); the data group has its own examples. Each diagram follows one service with the provider at the center, its clients on one side, its network, the market, CREST and the payment systems and the regulators on the other; the strip above it is the service. Columns are the parties, rows the phases; numbered steps are messages, deliveries, payments or reports between them, with the channel or system in the pill. Hover a step for the detail, click it or use the walkthrough to be taken through the diagram step by step. The clients’ side of the same services is on the asset manager, hedge fund, wealth manager and asset owner pages, the infrastructure on the market infrastructure page. UK market conventions and GBP throughout; all numbers illustrative. New to this? Begin with Start here.
Business
Product
Custody and Settlement
Asset Servicing
Securities Lending and Collateral
Fund Administration
Transfer Agency and Fund Services
Issuer Services
Data, Ratings and Indexes
Network, Controls and Billing
How the diagrams work, the chain common to all 28 diagrams, a map of the services, who provides each service and how it is paid and controlled, and a glossary.
The core of a custody bank in London: the appointment as depositary and custodian by an ACD’s range of authorised funds and the conversion of their assets, the settlement of their trades at home in CREST in central bank money and abroad through the sub-custodians and the international CSDs, and the cash and the FX in every currency that come with them. The custodian is told what to receive and what to deliver; its work is to make the trades settle on time through its own accounts and its network, to lend when the cash is short, and to report every position and every pound back to the manager and the fund accountant, while the depositary watches over the ACD for the investors. Capability models: Custody and Asset Servicing (Provider), Clearing and Settlement, Cash and Payments Operations.
The clientAn ACD’s range of authorised funds (80 OEICs and unit trusts, GBP 120,000,000,000 in 60 markets, illustrative), whose ACD appoints the depositary under COLL; the pension scheme trustees, the insurers and the managers’ segregated mandates use the same custody under their own rules (the Pensions Act, Solvency UK, CASS for the managers’ clients).
The serviceSafekeeping in an account per fund and market, the settlement of every trade against payment at home and abroad, the cash accounts and the credit, the FX, the books of record the manager and the fund accountant reconcile to every morning, and for the funds the depositary’s cash monitoring and oversight of the ACD.
The networkCREST at home through the custodian’s own member and settlement bank accounts, with the Bank of England’s RTGS and CHAPS; 90 markets abroad through the sub-custodians and the local CSDs; Euroclear Bank and Clearstream Banking Luxembourg for the Eurobonds; CLS for the FX; SWIFT, CTM and ALERT for the messages.
The rulesCOLL and the OEIC Regulations for the depositary, its independence and the delegation of safekeeping; CASS 6 for the custody assets and the banking exemption for the cash; the T+1 code ahead of October 11, 2027; UK CSDR without penalties at home and the EU’s CSDR abroad; the PRA and the FCA as supervisors.
The economicsA depositary fee of about a basis point and safekeeping in fractions of a basis point at home to 25bp in the frontier markets (illustrative), with VAT on top, and a few pounds a trade; the margin is in the cash deposits and the FX, the price of a balance sheet the client relies on, and in the scale that spreads the network and the systems over GBP 8,000,000,000,000.
What the custodian does with the securities it holds between the purchase and the sale: it collects the dividends and the coupons, most of them paid by the registrars through CREST to its nominee on the register, and credits them on the payment date; it applies the right rate of tax, with the REIT declarations at home and the treaty rates abroad, and reclaims the excess; it notifies the schemes, the offers and the other corporate actions and passes on the clients’ acceptances before the deadlines; and it carries the votes from the managers to the registrars. Each service is a cycle of announcement, entitlement, instruction and reconciliation, run for 2,500 clients across 100 markets, and its quality is measured in accuracy and timing. Capability models: Corporate Actions and Income, Custody and Asset Servicing (Provider).
The clientThe asset managers and the ACDs, the authorised funds and their depositaries, the pension schemes and their trustees, the insurers and the foreign clients whose securities the custodian holds: they make the acceptances and the votes, and need every dividend, coupon and event on their books the day it happens, taxed at the right rate.
The serviceThe income collected and credited, the tax withheld at the treaty rate or reclaimed, the REIT declarations for gross payment, the schemes and offers notified and the acceptances passed on, the votes lodged with the registrars; for each, the custodian projects, notifies, takes the instructions, passes them on and reconciles the results.
The networkCREST for the UK securities, with the custodian’s nominee on the registers; the registrars and the receiving agents; the sub-custodians and their CSDs in the other markets; the ICSDs for the Eurobonds; the data vendors for the announcements; the proxy agents; the tax agents and the foreign tax authorities.
The rulesThe custody agreement (the contractual income, the deadlines, the standard of care); the dividend procedure timetable and T+1 from October 11, 2027; the Takeover Code and the Companies Act for the offers and the schemes; COBS 2.2B, the retained SRD II rules and the UK Stewardship Code; the REIT rules, the QI agreement, the treaties and, from 2030 in the EU, FASTER.
The economicsAsset servicing is priced inside the custody fee in basis points of the assets, with charges on some events and complex reclaims; its costs are the people and the data, and its losses come from the deadlines: an acceptance not passed on, a reclaim out of time, a wrong tax rate or REIT declaration.
The custodian’s financing businesses put the assets it already holds to work. It lends its clients’ securities as their agent to the banks and dealers that need them, against collateral held mostly in securities at the triparty agents; it stands between the cash investors and the dealers as a tri-party agent of the European repo market, beside Euroclear Bank and Clearstream, with the gilt repo market clearing at LCH around it; and it holds the initial margin of uncleared derivatives in segregated accounts neither side can use. In each one the provider runs the collateral (the eligibility, the valuation, the daily marks, the substitutions) and stays out of the trade’s risk, with one exception: the borrower default indemnity it gives its lenders. Capability models: Securities Lending Program, Securities Financing, Collateral and Margin Management.
The clientThe pension schemes, the authorised funds through their depositaries, the insurers and the sovereign funds that lend their securities through the agent; the money funds and the cash pools that lend cash in tri-party, and the dealers that borrow it against their inventory; the pension schemes’ LDI funds and the other funds in scope of the margin rules, and the swap dealers they trade with.
The serviceThe lending program run as agent: the availability, the loans allocated across the lenders, the deliveries in CREST, the collateral at the triparty agents, the marks, the recalls and the indemnity. The tri-party engine: the eligibility sets, the matching, the allocation and the substitutions. The segregated IM accounts with the eligibility checks and the control.
The networkThe prime brokerage and securities finance desks of the banks and dealers as borrowers; EquiLend and Pirum for the loans; CREST with the DBV for the UK securities, Euroclear Bank and Clearstream for the euro collateral; LCH RepoClear and the Bank of England for the gilt repo market; Acadia and the SIMM calculations for the margin calls.
The rulesCASS 6’s express prior consent and COLL 5.4 for the lenders; the GMSLA and the GMRA under English law; UK SFTR reporting by T+1; the UK money market fund rules for the cash investors’ collateral; the UK EMIR margin rules of the PRA and the FCA, above EUR 8,000,000,000 since September 1, 2022, with the amendments of November 2025.
The economicsLending is a revenue share, 85/15 between the lender and the agent in the worked example (illustrative), with the agent’s capital behind the indemnity; tri-party is paid by the dealers in basis points of their collateral; the IM accounts in basis points of the balances held. All three run on the custody books and the collateral engine the provider already keeps.
The administrator keeps a fund’s official books and turns them into a price and a record of what each investor owns: the daily single price of an OEIC struck after the 12:00 noon valuation point, with the ACD’s box and the depositary’s checks; the monthly NAV of a London manager’s Cayman hedge fund, priced from Dublin independently of the manager; the capital accounts, the calls and the waterfall of an English limited partnership; and the monthly price of an LTAF for pension savers. The worked example is the custodian’s fund services business, which administers funds of every kind for the managers among its clients and, in a separate business, acts as the depositary of many of them. Capability models: Fund Accounting and Administration, Valuation and IPV.
The clientThe fund and its manager: the authorised corporate director of the OEICs and its board, the London AIFM of the hedge funds and the funds’ directors, the private equity GP, the LTAF’s authorised fund manager; the investors are the clients’ clients, and they read the administrator’s prices, statements and notices.
The serviceThe fund’s book of record and what comes out of it: the daily single price, the accruals and the distributions, the investor register and the capital accounts, the fees and the waterfall, the reports and the tax figures; independent of the manager for the hedge funds and the private funds, and checked by a depositary for the authorised funds.
The networkThe depositary’s custody books and the prime brokers for the positions and the cash, the pricing vendors and the valuers for the prices, the transfer agency and the order networks for the investors’ deals, the platforms and the data vendors for the published prices, the auditors who rely on the ISAE 3402 report.
The rulesCOLL for the authorised funds (the valuation and the pricing, the box, the depositary, the 0.5% error rule, the LTAF), the UK AIFM rules for the hedge and private funds, CIMA and the Central Bank of Ireland offshore, the IA SORP and FRS 102 for the books, the reporting fund and carried interest tax rules, the AML rules for the investors.
The economicsA fee in basis points of the assets or the commitments with a minimum per fund, earned at scale across thousands of funds on shared systems in London, Edinburgh and Dublin; the risk is the pricing error, compensated by the ACD and recovered from the administrator when the error is its own, and the managers renew the agreements on accuracy.
The services the custodian sells around the funds and their managers beside the custody and the accounting: the transfer agency of a UK fund range, which keeps the register for the authorised corporate director and takes the day’s deals from the platforms through Calastone and EMX by the 12:00 noon valuation point, with the dealing cash under the client money rules; the servicing of an Irish UCITS ETF listed in London, where the bank publishes the basket each morning and settles the authorized participants’ creations and redemptions at Euroclear Bank in the ICSD model; and the outsourced middle office of a London asset manager, where the custodian runs the trade capture, the matching, the investment book of record and the LDI collateral with the manager’s former staff. Capability models: Transfer Agency and Investor Servicing, Trade Support and Lifecycle Management, IBOR and Books of Record, Reconciliations.
The clientThe authorised corporate directors for the transfer agency, the ETF managers and their Irish ICAVs for the ETF servicing, the asset managers for the middle office; the investors, the authorized participants and the portfolio managers use the service, and the ACD boards and the managers’ oversight teams judge it.
The serviceThe register and the deals at the next valuation point with the box and the dealing cash; the basket, the units and the settlement at the ICSDs; the trades from the OMS to the matching, the IBOR by 7:00 a.m. and the reconciliations; each a daily cycle against a cut-off, with the distributions, the tax reports and the service reports at the period ends.
The networkCalastone and EMX, CHAPS, Bacs and Faster Payments; the platforms and the wealth managers that hold most of the fund shares in nominees; the authorized participants, the market makers, LCH and Euroclear Bank for the ETFs; CTM and ALERT, Acadia, CREST and the manager’s other custodians for the middle office.
The rulesCOLL and the OEIC Regulations for the dealing and the register, CASS 7 for the dealing cash, the Money Laundering Regulations and the CRS and FATCA rules for the investors, the Irish UCITS rules, ESMA’s guidelines and the Overseas Funds Regime for the ETFs, SYSC 8, the operational resilience rules and TUPE for the middle office; the FCA supervises the ACDs and the managers.
The economicsFees per account and per deal for the transfer agency, basis points of the assets for the ETF servicing and the middle office, with the order fees of the APs beside them; scale businesses where the cost is in the systems and the people, the margin in the volume and the risk in a missed cut-off, a wrong price or a client money shortfall.
The agents a UK listed company appoints to keep its securities in order and to reach the people who hold them: the share registrar that keeps the register of members beside CREST, moves the certificated shares, pays the dividend, allots the plan shares and prepares the move off paper; the note trustee and principal paying agent that hold the issuer to its trust deed, pay the coupons through the ICSDs and act for the noteholders when the issuer fails; and the AGM, where the registrar, the custodians and their voting agents carry the notice out and the votes back through CREST. The agents are paid by the issuers and owe duties to the holders. Capability models: Corporate Actions and Income, Transfer Agency and Investor Servicing.
The clientThe listed company: its company secretary for the register and the AGM, its treasurer for the dividend and the coupons, its general counsel for the trust deed and the resolutions; the agents act for the issuer and owe duties to the holders, the members on the register and the noteholders, who never chose them.
The serviceKeeping the legal record of who owns the shares and acting on it: the paper transfers and the CREST deposits, the plan shares, the dividend paid through CREST and by Bacs, the gone-aways and the unclaimed assets, the coupons through the ICSDs, the certificates and the notices of the trust deed, the default work, the mailing, the proxy count and the scrutineer’s poll.
The networkCREST first: the Operator register where the title moves, the dividend paid in central bank money, the electronic proxy appointment service; Euroclear and Clearstream for the Eurobonds, one of them the common safekeeper; the custodians, their voting agents and the platforms; HMRC’s Stamp Office, the tracing firms, Reclaim Fund, the proxy advisers.
The rulesThe Companies Act 2006 and the Uncertificated Securities Regulations 2001 for the register and the meeting, the articles of each company, DEMAT’s plan to end the paper certificates from 2027; the trust deed and English trust law within section 750 for the trustee; the UK Listing Rules, DTR 5 and the UK Corporate Governance Code for the listed company.
The economicsSmall fees per account, per series and per meeting (about GBP 300,000 a year for a large company’s register, GBP 6,000 a year for a bond series, GBP 40,000 for an AGM, illustrative), the nominee and dealing fees paid by the holders, the interest on the cash held between the issuer’s payment and the holders’ credit, and the hourly fees of a default; the risks are operational and, in a default, legal.
The firms that rate, index, distribute and price the assets the other services hold: a credit rating agency registered with the FCA rating a new sterling bond issue for the issuer that pays and the investors who use it, an index administrator under the UK Benchmarks Regulation running a large-cap index and its quarterly review for the funds and the futures that track it, a market data vendor carrying the venues’ feeds and the new bond tape to the users it counts for them, and an evaluated pricing service turning the scattered bond trades into one price per bond for the UK funds’ noon valuation point. Each has its own illustrative example; the product is a rating, an index, a feed or a price, and the clients are licensees. Capability models: Reference and Market Data, Valuation and IPV.
The clientThe payer and the user often differ: the issuer pays for the rating the investors use, the fund pays for the index its investors buy, the bank pays the venue fees the vendor collects, and the funds pay for the prices their depositary checks. The clients are licensees of a product they cannot change, with a consultation or a challenge to question it.
The serviceAn opinion, a set of rules and a calculation, a feed, an evaluation: each is produced once and sold many times, published to all at the same moment (the rating, the index change) or delivered under entitlements (the feed, the price file), with a committee, a consultation or a challenge that lets the users test it.
The networkThe inputs come from the market: the issuers’ data and the RNS, the LSE’s prices and closing auction, the venues’ feeds, the APAs and the bond tape, the GEMMs’ and the dealers’ quotes. The outputs go back into it through the data vendors, the managers’ compliance engines, the ETFs’ baskets, the futures’ settlement and the funds’ prices.
The rulesThe FCA supervises the rating agencies under the UK CRA Regulation and the benchmark administrators under the UK Benchmarks Regulation, both onshored from the EU’s at the end of 2020, the benchmarks regime under review since the Treasury’s consultation of December 2025; the venues’ data falls under UK MiFIR’s reasonable commercial basis and the tapes; the pricing services are overseen through the fund managers and the depositaries under COLL.
The economicsHigh fixed costs and a low cost per extra user: the fees follow the assets or the users (basis points of an issue or of the assets tracking an index, per user per month, per security per day), the operating margins of the large firms are typically 40% to 60%, and the FCA’s wholesale data market study of 2024 looked at the prices of the ratings data, the benchmarks and the vendors’ services.
What stands behind every service of the London custody bank: the network of agent banks and depositories in 100 markets that the custodian chooses, contracts and monitors, which for the UK funds is the depositary’s delegation of safekeeping under COLL with the depositary’s liability left whole; the yearly controls report under ISAE 3402 and AAF 01/20 in which a reporting accountant tests the controls that 2,500 clients and their auditors rely on, beside the CASS audit for the FCA; and the billing that turns the assets held and the transactions settled into a monthly invoice in basis points with VAT, beside the net interest income on the clients’ cash. Capability models: Custody and Asset Servicing (Provider), Operational Risk, Controls and Resilience, Finance and Accounting.
The clientThe ACDs whose depositary delegates the safekeeping and whose boards assess the value of the fees each year, the investment managers who bear the country risk, the pension trustees and the clients’ auditors who rely on the controls report, and the fee review teams who check every invoice.
The serviceA network of 100 markets kept safe and current under the depositary’s delegation rules, an independent test of 200 controls a year with the bridge letters to the clients’ year-ends, and a fee schedule applied monthly from the books of record with the VAT, the invoice, the payment and the disputes.
The networkTen markets operated directly and 90 through 60 agent banks, CREST, the local depositories and the two ICSDs, local counsel for the insolvency opinions and the rating firms; the reporting accountant and the CASS auditor; the consultants who run the searches and the benchmarks.
The rulesCOLL 6.6B and FUND 3.11 for the delegation and the depositary’s liability; ISAE 3402, AAF 01/20 and ISA (UK) 402 for the report and its users; SUP 3.10 for the CASS audit; COLL’s assessment of value and the Consumer Duty for the fees; OFSI for the markets that close.
The economicsA depositary fee of about a basis point, safekeeping in fractions of a basis point at home and up to 25bp abroad, a few pounds a settlement and VAT at 20% on the depositary and safekeeping lines; the agents’ fees as the cost of the foreign markets; the net interest income on GBP 60,000,000,000 of client deposits; a repricing at every renewal.
How to read a diagram
Columns are the partiesThe clients on the left, the service provider in dark petrol at the center (the subject of every diagram), its network of sub-custodians and agents, the brokers, counterparties and issuers, the depositories and payment systems, and the regulators and auditors on the right.
Rows are the phasesTime runs down the page in the service’s own cycle: the onboarding and the setup, the trade date to the settlement date, the record date to the payment date of an event, the daily NAV and the month-end, the yearly audit. The band label gives the timing.
Arrows are stepsNumbered in order. Solid arrows are messages, deliveries or payments; dashed ones are standing flows like reports and reviews; two-headed ones are exchanged or matched. Boxes on the provider’s own lifeline are what it does internally: a check, a calculation, a reconciliation, a booking.
Pills are the channelAmber for voice and chat, blue for the portals and platforms, rose for the SWIFT messages (MT540 to MT543 for settlement, MT564 to MT566 for corporate actions, MT535 and MT536 for statements), grey for the rails and the depositories (CREST, CHAPS, the ICSDs), teal for market data, lavender for the provider’s own systems. Each pill shows a one-line definition on hover.
The strip is the serviceAbove each diagram the worked example strip gives the service: the client, the volumes, the network and the systems, the rules, the fees. Hovering a step shows the full detail; clicking it opens the walkthrough.
The grouping is by line of businessThe area tabs are the provider’s businesses (custody, asset servicing, securities lending and collateral, fund administration, transfer agency and fund services, issuer services, data, ratings and indexes, the network and the controls) and the product tabs under each are the services. The facts table lists every service with the same five columns.
A flow can be read two ways: scroll the diagram and hover for detail, or press Walk through the steps above any diagram to follow it one step at a time, with the detail in a card. The arrow keys move forward and back.
The servicing chain every diagram is part of
BankThe service providerClientMarket participantsMarket infrastructuremessage or transferstanding flowexchanged and matchedoption, when needed1sequence, on the party that actsVoice, chatElectronic platform, APISWIFT messageInfrastructure system (payment, clearing, reporting)Internal systemOtherhover an arrow or a badge for the full detail
Every diagram on this page is one link of this chain: the client appoints the provider, the trades arrive as instructions, the provider settles them in CREST at home and through its network and the ICSDs abroad, services the assets through their life, values and reports them, and is supervised and audited for it. What the UK version shows is a custodian that is also the depositary of the UK funds it services, with the independent oversight of the manager that the role carries, the client asset rules for what it holds, and CREST settling in central bank money.
The flows, 28 of them
Each card opens its diagram. The tabs at the top do the same; the search box finds a flow by name, rule, report or keyword.
Who provides each service, what it reaches, what carries it, what governs it, how it is paid and controlled
The same five questions for every service: who provides it and for whom, which markets, agents and counterparties it reaches, which systems and messages carry it, which rules and supervisors govern it, and how it is paid for and controlled. The answers are what make a service provider: a network and a set of systems run at scale, rules that make it the qualified holder of other people’s assets, and fees measured in basis points of what it holds.
the bank’s depositary, custody, onboarding and transition teams for an ACD’s range of authorised funds; the ACD runs the RFP; its board approves the depositary; the depositary delegates the safekeeping to the group’s custody bank
the previous depositary and its sub-custodians; the custodian’s sub-custodians in 60 markets; the local registrations in India, Taiwan and Brazil; the consultant; the transfer agents of the funds held
the RFP questionnaire; the client master; the books of record; ALERT and the FMSB SSI templates; SWIFT MT540 to MT543, MT548 and MT535; free of payment transfers in CREST and at the foreign CSDs; CHAPS for the cash; the conversion reconciliations
COLL and the OEIC Regulations for the depositary, its independence and its duties; section 251 of FSMA and the OEIC Regulations for the notice to the FCA; COLL 6.6B for the delegation; CASS 6 for the custody assets; the Money Laundering Regulations 2017 and the JMLSG guidance; the PRA and the FCA as the bank’s supervisors
a depositary fee of 1.2bp on average and safekeeping by market tier from 0.3bp to 25bp, plus VAT (illustrative); the conversion risk (stale SSIs, short deliveries, the first valuation point); the ISAE 3402 and AAF 01/20 report and the board’s quarterly oversight reports
the custodian’s settlement operations for the funds, as CREST member and settlement bank; the investment manager instructs; the executing broker delivers and receives through its CCP and its CREST account
the executing brokers and the interoperable CCPs (LCH Ltd for EquityClear and RepoClear); the GEMMs for the gilts; DTCC’s CTM and ALERT; CREST for the shares and the gilts; the Bank of England’s RTGS for the cash
CTM matching by 23:59 on T; MT541 and MT543 instructions, MT548 statuses, MT545 and MT547 confirmations by SWIFT; the CREST instructions with the stamp duty flag; the cash memorandum accounts and the RTGS cycles; the self-collateralising repos
T+2 for the shares until October 11, 2027, then T+1; the T+1 code’s critical actions; UK CSDR without the settlement discipline regime; the stamp duty reserve tax; COLL’s borrowing limit for the funds’ overdrafts; the Bank of England as supervisor of CREST
a fee per CREST settlement (GBP 4, illustrative); the intraday exposure within the debit caps and the Bank’s collateralized liquidity; contractual settlement as credit; the overdraft at Bank Rate plus 2%; the fails tracked per broker without penalties
the custodian’s global settlement operations and network management for its clients’ foreign trades; the manager instructs; the sub-custodians settle in each market and the custodian settles itself at the ICSDs
the sub-custodians in 90 markets (Frankfurt here); the local CSDs (Clearstream Banking Frankfurt on T2S); Euroclear Bank and Clearstream Banking Luxembourg across the Bridge; the brokers’ local agents and the Eurobond dealers; CLS and the onshore FX banks
MT541 and MT543 relayed in each market’s practice (SMPG); MT548 statuses, MT545 confirmations, MT537 penalty reports, MT535 and MT950 statements; T2S matching and DVP; the ICSDs’ overnight processing; the custodian’s global settlement engine
the depositary’s delegation rules under COLL 6.6B for the network; CSDR settlement discipline on the EU legs with the cash penalties since February 1, 2022 and the buy-in a backstop since the 2024 review; none in CREST; T+1 in the EU and the UK from October 11, 2027
safekeeping by market tier and GBP 12 to GBP 40 a trade abroad (illustrative); contractual settlement in the developed markets only; the credit lines at the ICSDs; the penalties passed through; the network and ICSD reconciliation daily
the custodian’s cash services and its markets division’s FX desk for the funds and the managers; the managers choose the standing instruction or the negotiated FX fund by fund; the depositary monitors the cash flows
the sub-custodians and the custodian’s branches for the foreign currencies; CLS and its settlement members; the other banks in the managers’ FX competitions; the sterling money market funds of the sweep; the Bank of England for the reserves
the books of record and the cash projection; the SI FX engine and its windows; FXall; MT300 confirmations and MT304 third-party instructions; the CLS pay-ins by CHAPS and T2; MT950 and camt.053 statements; the transparency report
the CASS banking exemption for the cash; COLL’s deposit and borrowing limits and the depositary’s cash monitoring; the UK money market fund rules for the sweep; the FX Global Code, the UK benchmark regime for the WM/Reuters fix and the SMCR; the PRA’s liquidity and leverage rules for the deposits
the credit interest at Bank Rate less a spread; the overdraft at the benchmark plus 2%; the SI FX spread of 3bp to 10bp in the majors (illustrative); the intraday credit limits per fund; CLS against the Herstatt risk; the daily nostro reconciliation
the custodian’s income team for the 2,500 clients’ accounts, its nominee company the registered holder in CREST; the managers, the ACDs and the fund administrators use the projections and the confirmations in their own books
the companies’ registrars and paying banks; CREST for the UK income; the sub-custodians and their CSDs in 100 markets; the ICSDs and the principal paying agents for the Eurobonds; the brokers for the claims
the RNS and the CREST announcements; the CREST payments in central bank money; MT564 notices and pre-advices; MT566 confirmations; MT950 cash statements from the sub-custodians; the expected income ledger in the books of record; the client portal
the custody agreement’s contractual income terms and right of reversal; the London Stock Exchange’s dividend procedure timetable; the Companies Act and the articles for the dividend; the REIT rules for the PIDs; CASS for the client assets and money; the PRA and the FCA as supervisors
within the custody fee in basis points of the assets; the credit risk of the contractual income; the daily reconciliation of the expected and the received; the aged claims and the reversals; the ISAE 3402 controls over income processing
the custodian’s tax services in London: the QI for the US income, relief at source and the reclaims for the pension schemes, the authorised funds, the insurers and the foreign clients; the declarations to the REITs for gross payment
HMRC; the IRS through the QI agreement; the foreign tax authorities (Germany’s BZSt, the Swiss ESTV, France’s DGFiP and the others); the sub-custodians for relief at source; the REITs’ registrars; the local tax agents; counsel for the EU-law claims
the HMRC certificates of residence; Forms W-8BEN-E and W-8IMY; the QI withholding statements by rate pool; the QI’s Form 1042 by March 15; the CRS and FATCA reports to HMRC by May 31; the REIT declarations; the local relief and reclaim forms; the reclaim tracker on the client portal
no UK withholding on dividends; the REIT rules on property income distributions; the International Tax Compliance Regulations 2015; the QI agreement of Rev. Proc. 2022-43 to December 31, 2028; the treaties and their limitation on benefits articles; the EU free movement of capital; FASTER from January 1, 2030
relief at source and standard reclaims within the custody fee; a fee per complex reclaim; contingency fees on the EU-law claims (illustrative); the risk of a lapsed reclaim, a wrong rate or a wrong REIT declaration; the QI periodic review and the responsible officer’s certification
the custodian’s corporate actions team for every account it holds; the managers decide, the custodian notifies, instructs in CREST or through the network and allocates
CREST for the UK events, the escrow accounts and the payments; the receiving agents and the registrars; the sub-custodians and their CSDs abroad; two data vendors (illustrative)
the RNS and the offer and scheme documents; the CREST announcements; the vendors’ feeds; the golden record; MT564 notices, MT565 elections, MT567 status messages, MT566 confirmations; TTE instructions into escrow
the Takeover Code and the Panel (Rule 2.7, the offer timetable, the withdrawal rights, the 14-day payment); the Companies Act for the schemes and the squeeze-out; the custody agreement’s deadlines and standard of care; the UK market practice for corporate actions
within the custody fee, with charges on some voluntary events abroad (illustrative); a missed or wrong acceptance paid by the custodian when the error is its own, by the client when it was late; the second check on every voluntary instruction; the deadline dashboard
the custodian’s nominee holds the votes on the register and casts them on the managers’ and the trustees’ instructions; the proxy agent runs the chain for the custodian
Broadridge and Proxymity as proxy agents (illustrative); the proxy advisers (ISS, Glass Lewis, illustrative); the companies’ registrars and scrutineers; the sub-custodians and the local agents abroad
the notice of meeting on the RNS and to the register; the position file; the voting platforms; CREST’s electronic proxy appointment and the registrars’ platforms; the vote confirmation; the voting records and the implementation statements
the Companies Act (the 21 clear days, the proxies, the 48-hour deadline, section 793); the voting record time under the Uncertificated Securities Regulations; COBS 2.2B and the retained SRD II rules; the UK Stewardship Code 2026; the proxy adviser regulations of 2019
the custodian’s service within the custody fee, the proxy agent paid per meeting or per account (illustrative); the advisers paid by the managers; the risks of an over-vote, a lost ballot, a missed cut-off, a vote lost to lent shares
the custodian’s securities finance desk in London as agent for 400 lenders (the pension schemes, the authorised funds through their depositaries, the insurers, the sovereign funds) under each one’s authorization agreement; the money funds of its asset management arm for the cash (illustrative)
30 approved borrowers (the banks’ and dealers’ prime brokerage and securities finance desks) under the GMSLA; the sub-custodians for the foreign loans; the triparty agents for the collateral; the lenders’ managers whose sales trigger the recalls
the agency lending system and its allocation engine; EquiLend for the availability and the trades; Pirum for the marks, the returns and the reconciliations; CREST for the deliveries with the stock lending relief; the triparty agents’ platforms; the UK SFTR reports
CASS 6’s express prior consent; COLL 5.4 for the authorised funds; the GMSLA under English law; UK SFTR; the UK short selling regime for the borrowers; the PRA’s capital rules over the agent’s indemnity
the fee split of 85/15 on the gross revenue (illustrative); the borrower default indemnity held as a capital exposure; the reinvestment risk with the lender; the borrower limits, the daily marks, the recall and the buy-in; the ISAE 3402 report on the lending controls
the custodian as tri-party agent for the two sides of each repo: the sterling and euro money funds, the lenders’ cash, the corporates and the central banks lending cash; the banks and dealers financing their inventory
the banks and dealers as collateral givers; the money funds and the cash pools as collateral takers; Euroclear Bank and Clearstream as the other agents and where the euro collateral sits; LCH RepoClear for the cleared gilt repo; the Bank of England’s facilities
the eligibility sets and the allocation engine; the triparty platform, the files, MT527 and MT569; CREST and the DBV for the gilts; the ICSDs for the euro bonds; CHAPS for the sterling cash; the UK SFTR reports
the GMRA and the tri-party service agreement; the UK money market fund rules for the funds’ collateral; UK SFTR; the PRA’s supervision of the agent bank and CASS 6 for the custody; the Bank of England’s Sterling Monetary Framework for its facilities
a fee on the collateral balance paid by the dealers (illustrative); the intraday credit kept small; the margins and the concentration limits tested on every allocation; the pricing sources; the ISAE 3402 report on the collateral controls
the custodian as third-party custodian for both directions of each relationship: the pension schemes’ LDI funds, the insurers and the funds in scope as pledgors and secured parties, the swap dealers on the other side
the swap dealers; Acadia for the calls and the comparisons; the SIMM calculation vendors; the fund’s own custodian when it is another bank; ISDA for the model and the documents; Euroclear Bank and Clearstream as triparty alternatives
the segregated pledgor accounts and the eligibility engine; MT542 and CREST for the gilt deliveries; the ICSDs for the euro bonds; CHAPS for the cash; the daily collateral reports and MT535; CRIF files and Acadia for the SIMM results and the calls
the UK EMIR margin rules of the PRA and the FCA (above EUR 8,000,000,000 since September 1, 2022; EUR 50,000,000 threshold; collection by the next business day; the November 2025 amendments); the standardized haircut schedule; no reuse; the Credit Support Deed and the control agreement under English law
a custody fee in basis points of the collateral held and a fee per account (illustrative); the response time to a notice of exclusive control; the eligibility and the haircut checks on every movement; the ISAE 3402 report; the legal opinions
the custodian’s fund accounting unit as the administrator of the ACD of a London manager’s OEICs and unit trusts, and the same bank’s depositary business, kept apart; the ACD owns the price, the fair values and the swing decisions
the pricing vendors (the noon prices, the evaluated bonds, the FX); the transfer agency with the platforms’ deals through Calastone and EMX; the depositary’s sub-custodians behind the custody books; the data vendors and the platforms for the published prices; the auditor
the fund accounting ledger; the vendor price files and the tolerance checks; the custody books by MT535 and MT950; the TA system and the box records; the price files to the ACD’s site, the data vendors and the order networks; the ISAE 3402 report
COLL 6.2 on dealing and the box, COLL 6.3 on valuation, pricing and dilution, COLL 6.6 on the ACD’s and the depositary’s duties with the 0.5% error threshold, COLL 4.5 on the reports; the IA SORP and FRS 102; the assessment of value; the FCA
basis points of the fund with a minimum per fund (1.5bp in the example, illustrative); the pricing error compensated by the ACD and recovered from the administrator when the error is its own; the four-eyes review; the depositary’s checks; the ISAE 3402 report
the custodian’s hedge fund administration unit in Dublin for the master fund and its feeders, appointed by the funds’ directors with the London AIFM; the bank’s depositary unit for the depositary-lite; the manager keeps a shadow NAV
the London prime brokers, the ISDA dealers and the futures clearing broker; the pricing vendors, the brokers’ quotes and a valuation agent for the level 3 positions; the investors and their banks; the auditor; the funds’ AML officers
the accounting system with the investor register; the primes’ files and the counterparties’ statements; the manager’s trade file; the administrator portal for the NAV pack; the investor portal; the sanctions and PEP screening; CHAPS and SWIFT for the cash
the Cayman Mutual Funds Act, the CIMA filings and the Cayman AML regulations; the UK AIFM rules (the national private placement regime, Annex IV, the depositary-lite) and the FCA; the reporting fund regime and the investment manager exemption; FATCA and CRS; the Central Bank of Ireland for the Dublin unit
a basis point fee on net assets with a minimum per fund (3bp in the example, illustrative); the independent prices and the reconciliation with the manager’s NAV; an AML file per investor; payments only to the investor’s own account; the ISAE 3402 report; the auditor’s confirmations
the custodian’s private markets unit for the buyout fund, appointed by the GP and the London AIFM; the limited partners read its notices and reports; the AIFM keeps the investment decisions and the valuations; a specialist depositary checks the cash and the title
the limited partners and their banks; the subscription line’s agent and lenders; the portfolio companies and the buyers at the exits; the auditor, the external valuer and the tax adviser; the depositary
the private equity accounting system with the commitment ledger and the capital accounts; the waterfall model; the investor portal for the notices and the reports; the agent’s portal for the line; CHAPS and SWIFT for the cash
the Limited Partnerships Act 1907 and the private fund limited partnership regime; the agreement and the side letters; the UK AIFM rules (the valuation, the depositary, the annual report, Annex IV); FRS 102 or IFRS with the IPEV guidelines; the partnership return; the carried interest regime from April 6, 2026
a basis point fee on commitments, later on NAV (5bp in the example, illustrative); the notices checked by two people and approved by the GP; the waterfall rerun each quarter and the clawback exposure reported; the call back on any change of bank details; the ISAE 3402 report
the custodian as the LTAF’s administrator and, in a separate business, its depositary, both appointed by the authorised fund manager; for the DC pension schemes and the platforms that hold the units
the DC master trusts and the insurers’ default funds; the platforms through Calastone; the underlying private equity, credit and infrastructure funds and the co-investments; the external valuer; the auditor
the fund accounting system with the commitment tracker; the underlying managers’ portals and notices; the valuation model; the register with the notice records; CHAPS and SWIFT for the calls and the payments; the ISAE 3402 report
COLL 15 for the LTAF (monthly dealing at most, 90 days’ notice, 30% borrowing, the external valuer, the depositary’s oversight); the UK AIFM rules; the permitted links and the DC charge cap; the restricted mass market rules; the FCA
basis point fees for the administration and the depositary (6bp in all, illustrative) paid by the fund; the valuer’s fee; the roll-forward and the overrides documented; the notice periods enforced; the depositary’s monthly tests
the custodian’s transfer agency as the delegate of the authorised corporate director, which keeps the register of each OEIC and stays responsible for it; for the fund range, its direct investors and the platforms and wealth managers that deal through nominees
the platforms and the discretionary managers on Calastone and EMX; the direct investors by web, phone and post; the client money banks; fund accounting and the depositary for the price and the issues and cancellations; the print and mail vendors
Calastone and EMX for the deals, the confirmations and the settlement; the TA system with the register and the box; CHAPS, Bacs, Faster Payments and Direct Debit; the CASS reconciliations and the CMAR; the HMRC returns
COLL for the dealing, the pricing and the register; the OEIC Regulations; CASS 7 and the AFM’s DvP exemption; the Money Laundering Regulations; CRS, FATCA and the ISA rules; the Dormant Assets Act 2022; the Consumer Duty; the FCA
fees per account and per deal paid by the ACD or the fund; the box reconciled daily and never negative; a deal at the wrong price corrected under the ACD’s error policy; the client money reconciliations and the CASS audit; the ISAE 3402 report
the bank as depositary and administrator in Dublin and as order desk and agent in London, appointed by the ICAV’s board; for the London manager’s ETF range; the APs as the counterparties of the primary market
the authorized participants and the market makers; the LSE and the other listings, the RFQ platforms; LCH Ltd and the interoperable CCPs; Euroclear Bank, Clearstream and CREST through its depository interests; the index provider and the indicative NAV agent
the portfolio composition file to the APs and the vendors; the order portal; the settlement instructions at Euroclear Bank (MT540 to MT545); the fund accounting system for the NAV; the register with the global certificate at the common depositary
the Irish UCITS rules and the Central Bank of Ireland; ESMA’s ETF guidelines; the FCA’s Official List and the LSE’s rules; the Overseas Funds Regime; the reporting fund regime; T+2 until October 11, 2027
the bundled fee in basis points paid by the fund; the order fees and the variable charges paid by the APs; the collateral for the undelivered bonds; the risk of a wrong PCF or a missed cut-off; the ISAE 3402 report
the custodian’s middle office service under a long-term agreement with a London asset manager, staffed in part by the manager’s former staff transferred under TUPE; the manager keeps the decisions, the OMS and an oversight team
the executing brokers and the OTC and repo counterparties; the manager’s other custodians, its funds’ depositaries and its fund administrator; CTM and ALERT; Acadia; the clearing brokers at LCH; CREST and the ICSDs through the custodians
the OMS feed (FIX or files); CTM and ALERT for the matching and the SSIs; MT541 to MT543 to the custodians; the IBOR and the cash forecast on the custodian’s platform; MT535 and MT950 into the reconciliation platform; MT564 and MT565; Acadia for the margin; the performance system
SYSC 8 on outsourcing and the notice to the FCA; the SMCR; the operational resilience rules; TUPE and the pension protection rules; the T+1 code; UK EMIR and its margin rules; the LDI resilience buffer; the GIPS standards
a fee in basis points of the assets (0.8bp, illustrative) over a ten-year term; the service levels and the credits; the ISAE 3402 report; the exit plan; the custodian liable for its errors (a missed match, a wrong IBOR, a missed election) under the agreement
a specialist share registrar, the market standard in the UK; for the listed company, appointed by its board as keeper of the register, dividend paying agent, DRIP administrator, corporate sponsored nominee and AGM agent
CREST and the Operator register; the CREST members (the nominees of the custodians, brokers and platforms); the brokers for the deposits; the SIP trustee; HMRC’s Stamp Office; the tracing firms; Reclaim Fund Ltd for the dormant assets
the register of members and the record of the uncertificated shares; the CREST movements and the daily reconciliation; the dividend through CREST and by Bacs or cheque; the registrar portal for the company and the shareholder portal for the holders
the Companies Act 2006 (sections 113 to 117, 555, 776, 793); the Uncertificated Securities Regulations 2001 and the CREST rules; the articles; DTR 5.6; the FCA’s rules for the nominee and dealing services; DEMAT’s plan of July 2026
a base fee and a fee per account, dividend, DRIP and transfer fees, the nominee and dealing fees charged to the holders, the interest on the balances held; the risks of a wrong transfer, a wrong share count, a late payment; the daily reconciliation with CREST and the ISAE 3402 report
the custody bank’s trust company, named in the trust deed as note trustee for the holders of the series, with the bank as principal paying agent under the agency agreement; its default team after an event of default
Euroclear and Clearstream, one of them the common safekeeper of the new global note; the noteholders and their custodians; the information and tabulation agent; the trustee’s counsel and advisers; the London Stock Exchange for the listing
the trust deed, the agency agreement and the final terms; the new global note and the ICSDs’ records; CHAPS in and the ICSDs out on each payment date; the notices through the ICSDs and the RNS; the electronic voting instructions; the covenant tracking system
English law: the trust deed, the law of trusts and the Trustee Act 2000 as modified by the deed, section 750 of the Companies Act 2006; the quoted Eurobond exemption; schemes of arrangement and restructuring plans (Parts 26 and 26A); Assénagon (2012)
an acceptance fee and an annual fee per series, hourly default fees with counsel paid ahead of the holders under the application of moneys clause; the risks of a missed payment and of a default’s litigation; the indemnity and prefunding of the directing holders; the ISAE 3402 report
the listed company calls the meeting and pays for it; its registrar, a specialist, mails the register, receives the proxies and counts the poll as scrutineer; the custodians and their voting agents act for the investors along the chain of nominees
the CREST members and the custodians; the voting agents and the platforms (Broadridge, ISS, Proxymity, illustrative); the proxy advisers (ISS, Glass Lewis, IVIS, illustrative); the requisitioning members; an independent assessor if required
the notice and the annual report on the website, the RNS and the National Storage Mechanism; the proxy forms and the shareholder portal; the meeting notices down the chain (MT564, ISO 20022); the CREST electronic proxy appointment service; the hybrid meeting platform; the poll cards
the Companies Act 2006 (sections 307A, 311A, 327, 336, 338, 341, 342, 360B, 360BA, 439); the articles; the UK Corporate Governance Code (Provisions 4 and 18); the Pre-Emption Group’s principles; the UK Listing Rules; the proxy advisors regulations of 2019
the registrar’s meeting fee, the printer and the platform, the voting agents’ fees borne by the investors; the risks of over-votes, lost instructions and a close count; the scrutineer’s report and the same-day RNS
a credit rating agency’s analysts and committees, from its UK company registered with the FCA, for the issuers that pay (corporates, banks, insurers, structured finance arrangers, sovereigns) and the investors who read the ratings free or by subscription
the issuers with their bookrunners and counsel; the second agency hired and the smaller agencies of Article 8d; the asset managers, insurers, banks and index providers that use the ratings; the group’s non-UK agencies whose ratings it endorses
the data room and the management meeting; the methodology models; the committee records kept five years; the press release and the website; the rating feeds to the data vendors and the managers’ compliance engines
the UK CRA Regulation (Annex I on conflicts, Article 7 on rotation, Article 8 on methodologies, Articles 8c and 8d, Article 35a on liability); the FCA’s registration and supervision since January 1, 2021; the ESG ratings regime from June 29, 2028
issue fees in basis points from a cost-based schedule, yearly surveillance fees, subscriptions; the fees set apart from the analysts; the committee vote and the rotation; the reputational, supervisory and litigation risk
the index administrator’s committee and operations, authorized by the FCA, for the UK index funds, the London-listed ETFs, ICE Futures Europe and the banks that license the indexes, and for the managers that benchmark to them
the LSE and its closing auction; the data vendors for the prices, the shares and the corporate actions; the RNS for the issuers’ announcements; the brokers and market makers trading the review; ICE Futures Europe for the futures and options
the real-time calculation and dissemination through the vendors; the daily and pro forma index data files; the announcements and the consultations; the at-close orders and the closing auction
the UK Benchmarks Regulation (the FCA’s authorization, the oversight function, the benchmark statement, the consultations) with the transitional period for foreign benchmarks to the end of 2030 and the Treasury’s reform proposals of December 2025; the IOSCO principles; COLL for the UK funds
asset-based license fees in basis points, per-contract royalties, data subscriptions; the error and restatement policy; the decisions confidential until announced; the conflicts of the group’s own products
the vendor’s ticker plant, entitlements and billing teams for the banks, brokers, managers and wealth firms that use the data on terminals and in their applications
the LSE, Cboe Europe, Aquis and Turquoise and their direct feeds; the APAs; the UK bond consolidated tape; the systematic internalizers; the colocation data centers around London
the feed handlers and the normalization; the vendor’s own consolidated view of the shares; the terminal and the real-time feed; the entitlements system; the monthly usage reports; the billing system with the pass-through lines
UK MiFIR’s reasonable commercial basis and the free delayed data; the FCA’s bond transparency regime of December 2025; the bond consolidated tape since June 2026 and the equity tape in design; the venues’ policies and audits
the vendor’s fees per user; the venue, APA and tape fees passed through; the non-display fees by category billed direct; the audit back-billing with interest; the client’s inventory of users and applications
the pricing service’s evaluators and models for the UK authorised fund managers, their fund administrators and depositaries, the insurers, the pension schemes and the custodians
the UK bond consolidated tape and the APAs for the trades; the GEMMs, the dealers and the electronic platforms for the quotes; the DMO’s gilt reference prices; the secondary pricing service; the depositary and the fund auditors
the snapshot pricing file at the 12:00 London valuation point by SFTP and API; the pricing portal for the challenges; the fund accounting system’s tolerance checks; the price feeds to the platforms and the data vendors
COLL 6.3 on valuation and pricing, with the fair value prices and the dilution adjustment; COLL 6.6 on the depositary’s oversight; SYSC 8 on outsourcing; the 0.5% pricing error practice; FRS 102 and the Investment Association’s SORP; the assessment of value
per-security daily fees under a yearly license; the challenge process and its statistics; the back-testing against the bond tape; the secondary service; the ISAE 3402 report; the pricing error compensation
the custodian’s network management team (the market managers, the network committee) for all its clients; the depositary for the UK funds, which delegates the safekeeping through the custodian to the agents
100 markets: 10 operated directly, 90 through 60 agent banks; CREST, the local depositories, Euroclear Bank and Clearstream; local counsel for the insolvency opinions; the depository rating firms
the agent RFP and the AFME questionnaire; the AGC depository questionnaire; SWIFT in ISO 15022 and ISO 20022 with each agent; the KPI scorecard; the advisories on the client portal; the delegates list for the prospectuses
COLL 6.6B for the UK UCITS depositary’s delegation and liability, FUND 3.11 for the AIFs; the onshored UCITS level 2 rules on the due diligence and the insolvency protection; the PRA’s and the FCA’s outsourcing and operational resilience rules; OFSI and the UK sanctions regulations
the agents paid by the custodian (1.5bp a year plus GBP 8 a trade in a tier 2 market, illustrative) and billed to the clients by market tier; the depositary liable for the loss of the assets held by its delegates, the country risk with the ACD; the ratings, the visits, the credit limits on the agents
the custodian’s controls report program office and control owners, with the reporting accountant; for the 2,500 clients, their auditors, the pension trustees and the ACDs’ boards
the subservice organizations carved out (the sub-custodians, CREST, the pricing vendors) with their own reports; the clients’ auditors; the CASS auditor; the consultants who read the exceptions
the GRC system for the controls and the evidence; the books of record for the samples; the report and the bridge letters on the client portal under the access terms; the audit confirmations
IAASB ISAE 3402 and the ICAEW’s AAF 01/20 (ISAE 3000 beyond the financial reporting); ISA (UK) 402 for the user auditors; SUP 3.10 and the FRC’s standard for the CASS audit; SYSC 8, SS2/21 and the operational resilience rules; the PRA and the FCA
the reporting accountant’s fees (GBP 3,500,000 for five reports, illustrative); the exceptions and the opinion as the clients’ quality signal; the remediation tracked to closure by internal audit; the bridge letter as management’s own statement
the relationship manager and the pricing desk set the schedule; billing operations calculate, invoice, charge the VAT and collect; finance reports the revenue; for all the bank’s clients, the ACDs’ funds paying out of the scheme property
the ACDs and their fee review teams or fee auditors; the consultants who run the searches and the benchmarks; the agents whose fees are the custodian’s cost; the Bank of England for the reserves; HMRC for the VAT
the books of record for the values and the counts; the billing system; the invoices on the client portal; the debit by book entry from each fund’s account; the VAT return; the deposits on the reserves account and in gilts in CREST
the depositary agreement and its fee schedule; COLL on the payments out of the scheme property and the prospectus disclosure; the assessment of value and the Consumer Duty; the VAT rules on the fund management exemption; the PRA’s liquidity rules for the operational deposits
the depositary fee (1.2bp on average for the example) and the safekeeping by tier in basis points, the transaction fees, VAT at 20% on the depositary and safekeeping fees (illustrative), the FX and the net interest income; the minimums; the disputes and the credits; the repricing at renewal
Glossary
The terms that come back on every diagram. Every pill in the diagrams also shows its definition on hover.
Custody and Settlement
Depositary: The bank that holds a UCITS or AIF’s assets, oversees the cash flows and the manager’s compliance with the fund rules, with strict liability for the loss of assets in custody under the directives.
Authorised corporate director: The FCA-authorised firm that manages an OEIC (an investment company with variable capital) as its sole director, the ACD: it runs the dealing, the pricing, the investment and the reports of the fund, appoints the depositary and the other providers, and answers to the FCA, with its own board including at least two independent directors.
OEIC: An open-ended investment company (an ICVC, investment company with variable capital), the UK corporate fund under the OEIC Regulations 2001: its shares are issued and canceled at the price of each valuation point, its sole director is the ACD and its property is entrusted to a depositary.
Authorised unit trust: A UK authorised fund set up as a trust: the manager runs it and the trustee, the depositary of the unit trust, holds the trust property for the unitholders and oversees the manager under COLL; the change of trustee is notified to the FCA under section 251 of FSMA.
Depositary agreement: The written contract between the authorised fund manager (or the fund) and the depositary that the UCITS and AIFM rules require: the information the manager sends, the depositary’s safekeeping, cash monitoring and oversight duties, the escalation, the access to the books, the delegation, the liability and the termination.
Depositary independence: The requirement that the depositary and the manager of an authorised fund act independently of each other: under the onshored UCITS rules no person may sit on both management bodies, and where the two belong to one group at least a third of the members of each body or two people, whichever is fewer, must be independent.
Delegation of safekeeping: The depositary’s appointment of a custodian or sub-custodian to hold the fund’s financial instruments (COLL 6.6B for a UK UCITS, FUND 3.11 for an AIF): allowed for an objective reason, after due diligence and with ongoing monitoring, to a delegate under prudential regulation that segregates the assets, with the depositary’s liability unchanged for a UK UCITS.
Sub-custodian: A local bank appointed by a global custodian to hold its clients’ securities in one market (or a regional network covering several), as a participant of the local depository, in an omnibus account in the global custodian’s name for its clients; the agent that settles, collects the income and processes the corporate actions locally, and a delegate of the depositary for the funds.
Custody agreement: The contract between a client (an ACD for its funds, the trustees of a pension scheme, an insurer) and its custodian: the accounts, the standard of care and the liability for the sub-custodians, the instructions and their cut-offs, the set-off for the overdrafts, the service levels, the reporting, the fee schedule, the term and the exit.
Standing settlement instructions: The accounts at which a client receives and delivers in each market and currency (the custodian, its CREST participant and member account, the sub-custodian and its CSD account, the ICSD account, the cash correspondent), shared in the FMSB templates and a database such as ALERT so the brokers’ confirmations carry them without a call.
Custody conversion: The move of a client’s assets from one depositary or custodian to another: the free of payment transfers in CREST and in each foreign market, the transition of the pending trades, the corporate actions and the tax reclaims, the new SSIs to the brokers, and the reconciliation of the opening positions before the first valuation point on the new books.
Nominee company: A company owned by a custodian or a broker that holds the legal title to its clients’ securities: registered as the holder on the issuers’ registers and in CREST, in accounts designated for each client or fund, while the clients keep the beneficial ownership.
CASS: The FCA’s Client Assets sourcebook: CASS 6 (custody of client assets), CASS 7 (client money, held on statutory trust in client bank accounts, with the daily internal and external reconciliations and the 20% group bank limit), CASS 7A (the distribution rules in a failure), CASS 9 (information to clients), CASS 10 (the resolution pack) and the monthly CMAR; the counterpart of the US customer protection rule.
Banking exemption: The CASS rule under which a bank that holds a client’s money as a deposit in its own books, and tells the client it holds it as banker and not as trustee, is outside the client money rules of CASS 7: the cash is the bank’s liability, protected by its solvency and, for eligible depositors, by the FSCS.
CREST: The UK central securities depository, run by Euroclear UK & International: the book-entry settlement of UK and Irish shares, gilts and money market instruments, delivery versus payment in central bank money for sterling through the Bank of England’s RTGS (T+2 for shares, T+1 for gilts), the stamp duty reserve tax collection and the corporate actions; the CREST settlement banks provide the participants’ cash; the counterpart of DTC and T2S.
CREST settlement bank: The bank that provides a CREST participant with the cash for its settlements and the intraday liquidity against collateral, settling the net with the other settlement banks across the Bank of England’s RTGS; the counterpart of the US settling bank and the T2S payment bank.
Cash memorandum account: The account in CREST that records a member’s sterling, euro or dollar cash position at its settlement bank: each DVP settlement debits or credits it within the debit cap the settlement bank sets, and its net movements are settled in central bank money across the Bank of England’s RTGS.
Self-collateralising repo: The Bank of England’s automatic intraday liquidity for the CREST settlement banks: when a settlement bank’s liquidity runs short, CREST generates a repo with the Bank against eligible securities held or being bought, so the settlement continues, and the repos unwind at the end of the day.
Stamp duty reserve tax: The 0.5% tax on the purchase of UK shares, collected automatically through CREST on each settlement (stamp duty on paper transfers), with exemptions for AIM shares, ETFs and intermediaries (the market makers’ relief); the cost every UK retail equity order carries.
Accelerated Settlement Taskforce: The UK taskforce set up by HM Treasury with the industry that recommended the move of the UK securities settlement cycle from T+2 to T+1 on October 11, 2027; its Technical Group’s report of February 2025 sets the T+1 code’s critical actions (the allocation and confirmation by 23:59 on T, the instructions in CREST by 05:59 on T+1).
T+1 code: The UK Accelerated Settlement Taskforce’s code of conduct for the move to T+1 on 11 October 2027: the allocation, confirmation and matching practices (confirmation on the trade date, matching by the morning of T+1), the SSI standards and the automation the market agreed to, alongside the EU and Switzerland on the same date.
UK CSDR: The onshored CSDR rules for CREST as the UK CSD; the UK did not take the settlement discipline regime, so there are no cash penalties on fails and no mandatory buy-ins, and the exchange’s and the CCP’s rules discipline the fails; T+1 comes on 11 October 2027.
Contractual settlement: The custodian’s service of posting a trade to the client’s account on the contractual settlement date whether the counterparty has delivered or not, the custodian advancing the cash or the securities; a credit facility offered in the developed markets, with the right to reverse a trade that keeps failing.
COLL borrowing limit: The limit COLL sets on an authorised fund’s borrowing: a UK UCITS may borrow only on a temporary basis and up to 10% of the scheme property, so a fund’s overdraft at its custodian counts as borrowing and the depositary checks it in its oversight.
Custody omnibus account: An account at a sub-custodian or a depository in the custodian’s name holding the assets of all its clients together, segregated from the custodian’s own, with each client’s share kept in the custodian’s books.
Beneficial owner market: A market where the depository or the regulator requires the securities to be held in an account in the investor’s own name (India, China, Taiwan, Brazil and others), often after a registration of the investor, in place of the custodian’s omnibus account.
ICSD: An international central securities depository, Euroclear Bank or Clearstream Banking Luxembourg: where Eurobonds, international ETFs and many cross-border holdings are issued and settled, in commercial bank money, with the bridge between the two.
Bridge: The electronic link between Euroclear Bank and Clearstream Banking Luxembourg, the two international CSDs, through which a trade between a participant of each settles, with several exchange windows a day.
Cash penalties: The daily penalties CSDR imposes on the party that causes a settlement fail, computed by the CSD on the value of the instruction and the instrument’s liquidity, collected monthly and paid to the other party.
Standing instruction FX: The FX a custodian executes automatically for its clients to convert the income, the tax reclaims and the trades’ currency at a rate it sets, under a standing instruction; priced in windows at a published benchmark plus a disclosed spread since the FX reforms of 2014 to 2017.
Negotiated FX: The FX a manager’s dealer trades directly with the custodian’s desk or another bank at a price agreed at the time, often in competition on a multi-dealer platform or at the WM/Reuters fix; the alternative to standing instruction FX for the larger trades and the share class hedges.
CLS: CLS Bank settles both sides of a currency trade at the same moment (payment versus payment) so neither party pays without receiving.
Restricted currency: A currency that cannot be freely delivered or held offshore (the Indian rupee, the Taiwan dollar, the Brazilian real, the onshore Chinese yuan): bought onshore through a local bank against the documents of an underlying investment, outside CLS, often a day early.
FX Global Code: The principles of good practice for the wholesale FX market published in May 2017 and maintained by the Global Foreign Exchange Committee: the disclosure of mark-ups and of the last look, the handling of client orders, the information sharing, the settlement risk; the banks and the custodians sign statements of commitment.
Operational deposits: The deposits a client keeps with its bank for the clearing, custody and cash management services it uses, given a 25% outflow assumption in the liquidity coverage ratio, against 100% for the excess balances of financial clients; the stable part of a custody bank’s funding.
Asset Servicing
Record date: The date at whose close the holders on the issuer’s register are entitled to a dividend, a coupon or a corporate action; in the UK the Friday after the Thursday ex-dividend date under T+2, the same day as the ex-date under T+1 from October 11, 2027.
Ex-dividend date: The first day a share trades without the right to the declared dividend, a Thursday under the London Stock Exchange’s dividend procedure timetable, one business day before the record date under T+2 and the same day under T+1 from October 11, 2027.
Payment date: The date on which the registrar pays a dividend to the holders on the register at the record date, through CREST to the members and by Bacs to the certificated holders; the custodian’s contractual credit date.
Contractual income: The custodian’s credit of a dividend or coupon on the payment date whether or not the cash has arrived, offered in the markets of its contractual list, with a right to reverse the credit if the payment does not come; elsewhere income is credited on actual receipt.
Market claim: The transfer of a dividend or coupon paid to the seller’s side because a trade was still open at the record date, from the holder on the register to the buyer; raised and settled by CREST for the cash distributions on its transactions and by the ICSDs for the Eurobonds, by the parties elsewhere.
Registrar: The issuer’s agent (Computershare, Equiniti, MUFG Corporate Markets, illustrative) that keeps the register of the legal holders of its shares, updates it from CREST within two hours of each settlement, pays the dividends to the registered holders and runs the corporate actions and the meetings; the UK counterpart of the US transfer agent.
RNS: The Regulatory News Service of the London Stock Exchange, one of the services through which a listed company publishes its regulated announcements: the results and the dividends, the inside information, the Rule 2.7 offers, the notices and the results of the meetings.
Property income distribution: The distribution a UK REIT or a property authorised investment fund makes out of its tax-exempt property rental business, paid net of 20% income tax unless the beneficial owner is entitled to gross payment (a UK company, a UK pension scheme, an ISA manager, a charity); taxed as property income in the holder’s hands.
Gross payment declaration: The declaration by which a holder, or a nominee for its owners, tells a REIT that the beneficial owners of a stated number of shares are entitled to receive the property income distributions without the 20% tax; given to the REIT’s registrar before the record date.
DRIP: A dividend reinvestment plan: the registrar uses the dividend of the holders who elect it to buy shares in the market for them, with the dealing cost; the scrip dividend issues new shares instead.
Qualified Intermediary: A foreign financial institution or a foreign branch of a US bank with an agreement with the IRS (since 2001; the current one under Rev. Proc. 2022-43 for 2023 to 2028) to document its clients under its local know-your-customer rules and report them to the US withholding agent in rate pools, with an independent periodic review and a responsible officer’s certification.
Form W-8IMY: The IRS form of a foreign intermediary or flow-through entity (a Qualified Intermediary, a partnership, a trust), with the withholding statement allocating the payments to its owners or to rate pools.
CRS: The Common Reporting Standard of the OECD: each participating country’s financial institutions report the accounts of the residents of the others (the holder, the balance, the income and the proceeds) to their own tax authority for exchange; in the UK under the International Tax Compliance Regulations 2015, to HMRC by May 31.
Certificate of residence: The certificate HMRC issues to a UK resident (a company, a pension scheme, a fund) stating its residence for the purposes of a tax treaty, which the foreign markets ask for with a relief or a reclaim.
Relief at source: The application of the treaty rate at the time of the payment, on the strength of the beneficial owner’s documentation passed through the chain of custodians before the record date; the alternative to a reclaim after the payment.
Tax reclaim: The claim for a refund of the tax withheld above the treaty rate, filed with the source country’s tax authority after the payment with the tax certificate, the certificate of residence and a power of attorney; paid in months or years, within a time limit set by each market.
EU-law claims: The reclaims of withholding tax a member state of the EU charged foreign investors above its own residents, under the free movement of capital, which reaches third countries such as the UK; following the Fokus Bank ruling (EFTA Court, 2004) and the Santander (2012) and DFA (2014) judgments; filed through counsel on contingency fees.
FASTER: The EU directive on Faster and Safer Relief of Excess Withholding Taxes, adopted on December 10, 2024 and applying from January 1, 2030: a digital tax residence certificate, national registers of certified financial intermediaries reporting the payment chain, and relief at source or a quick refund within 60 days.
Authorised contractual scheme: The FCA’s tax-transparent fund (a co-ownership scheme or a limited partnership scheme, since 2013): the investors are treated as owning the assets directly for tax, so the treaty claims are made for each investor; the vehicle of the pension pools.
Golden record: The single validated version of a corporate action the custodian publishes after comparing the announcements, the vendors’ feeds, the sub-custodians’ notices and the offer documents field by field.
Voluntary corporate action: An event that applies only to the holders who act before the deadline (a contractual offer, a rights issue or an open offer, a conversion); the source of most corporate action risk for a custodian.
Takeover Code: The City Code on Takeovers and Mergers, administered by the Takeover Panel: the mandatory bid at 30%, the offer timetable, the squeeze-out, the dealing disclosures during an offer period; the frame of a UK merger arbitrage position.
Rule 2.7: The Takeover Code’s firm offer announcement: once made, the bidder is bound to proceed on the announced terms, the offer timetable starts, and the offer or scheme document follows within 28 days.
Scheme of arrangement: The court-approved procedure under the Companies Act 2006 by which every share of a target transfers to the bidder once the holders approve it (75% in value and a majority in number of those voting at the court meeting, plus the general meeting) and the court sanctions it; the usual route for a recommended UK takeover.
Receiving agent: The registrar or bank appointed by the bidder in a UK offer to receive the acceptances (the TTE instructions into its escrow account in CREST and the paper forms), report the level of acceptances and pay the consideration.
TTE instruction: The transfer to escrow instruction by which a CREST member accepts a takeover offer: the shares move to the receiving agent’s escrow account for the offer, still owned by the member, until the offer turns unconditional or the member withdraws.
Unconditional date: Day 60 of the Takeover Code’s timetable for a contractual offer, by which all the conditions must be met or the offer lapses (since the 2021 amendments); the accepting holders may withdraw until the offer turns unconditional.
Squeeze-out: The bidder’s right in a contractual offer to acquire the remaining shares on the same terms once it holds 90% of the shares the offer was for, by notice under the Companies Act; a scheme of arrangement needs none.
Buyer protection: The market practice by which the buyer of shares whose purchase will not settle before an election deadline instructs the seller’s side to elect on its behalf, so the pending trade settles with the chosen outcome.
Proxy agent: The agent appointed by a custodian (Broadridge’s global service, Proxymity’s platform, illustrative) to distribute the meeting information and ballots to the managers and lodge their votes with the registrars in the nominee’s name.
Proxy adviser: A firm that researches the companies’ meetings and recommends votes under its own or its clients’ policies, and executes the votes on its platform for the managers (ISS and Glass Lewis are the two largest); in the UK it discloses its code of conduct and methods under the 2019 regulations.
Voting record time: The time by which a holder must be on the register to vote at a UK company’s meeting, set in the notice at no more than 48 hours before the meeting (excluding non-working days) under the Uncertificated Securities Regulations 2001.
Section 793 request: The notice a UK company may serve on a holder under section 793 of the Companies Act 2006 requiring it to disclose the persons interested in the shares behind its holding; the tool for seeing through the nominees in CREST.
COBS 2.2B: The FCA’s rules from SRD II requiring the asset managers and the life insurers to publish an engagement policy and how they voted, with the significant votes, on a comply or explain basis.
UK Stewardship Code: The Financial Reporting Council’s code for the asset owners, the managers and the service providers that sign it (2010, revised in 2012 and 2020; the Code 2026 in effect from January 1, 2026): the principles of stewardship and the yearly report on the activities and the outcomes.
Securities Lending and Collateral
Agent lender: A custodian or specialist that lends a fund’s securities on its behalf, takes the collateral and shares the fee.
Securities lending authorization agreement: The agreement by which a lender appoints its custodian or a specialist as agent to lend its securities: the securities and the accounts covered, the lender’s guidelines (the borrowers, the collateral and its margins, the reinvestment), the fee split, the indemnity and the termination; in the UK it carries the client’s express prior consent under CASS 6.
GMSLA: The Global Master Securities Lending Agreement, the ISLA standard contract for securities loans in Europe, with the collateral, the marks, the recalls and the manufactured payments; the counterpart of the US MSLA.
Agency lending disclosure: The daily disclosure by a lending agent to its borrowers of the principal lenders behind its loans, so that each borrower can assess its credit exposure to the principals and hold capital against them.
General collateral: A security in ample supply that borrowers can find from many lenders, lent at a low fee (a few basis points a year for a FTSE 100 stock) or financed in repo at the general collateral rate; the opposite of a special.
Hard to borrow: A stock with scarce lendable supply: the borrow costs a fee above the general collateral rate, and the locate may be refused.
Rebate: The interest the lender of securities pays back to the borrower on the cash collateral, less the lending fee; negative for hard-to-borrow names.
Cash collateral reinvestment: The investment by the lending agent of the cash a borrower gives as collateral, in a money fund or a short-term pool within the lender’s guidelines; the yield less the rebate paid to the borrower is the loan’s revenue, and the risk of a loss stays with the lender.
Fee split: The share of a lending program’s gross revenue kept by the lender and by the agent, from 80/20 to 90/10 by the size and the quality of the lender’s inventory; 85/15 in the worked example (illustrative).
Recall: The lender’s demand that a borrower return securities on loan, for a sale or a vote; the borrower returns within the standard settlement cycle (two business days in the UK, one from October 11, 2027) or is bought in at its cost.
Buy-in: The purchase of securities in the market by the party owed them when the other side fails to deliver or return them (a borrower after a recall, a seller after a fail), at the defaulting side’s cost.
Borrower default indemnification: The lending agent’s promise to its lenders that if a borrower fails to return the securities, it will buy them back with the collateral and pay any shortfall itself; it covers the borrower’s default and leaves the reinvestment losses with the lender.
Stock lending relief: The relief from the stamp duty reserve tax for the transfers of UK shares under a stock lending arrangement and their return, flagged on the CREST instructions so that a loan does not pay the 0.5% charged on a purchase.
Manufactured dividend: The payment a borrower makes to the lender equal to the dividend paid on the securities while they are on loan, since the lender has given up the legal title; under the GMSLA it is due on the payment date.
COLL 5.4: The FCA’s rules for the stock lending and the repo of an authorised fund: the depositary enters the arrangement at the manager’s request, on the standard terms, with collateral it judges acceptable, adequate and sufficiently immediate.
UK SFTR: The onshored SFTR: the reporting of repos, securities loans and margin loans to a UK trade repository by T+1 by the financial counterparties (the UK removed the reporting duty for non-financial counterparties), with the collateral and the reuse; the disclosure of reuse to clients.
GMRA: The Global Master Repurchase Agreement, the ICMA standard contract for repo under English law: the sale and the repurchase by title transfer, the margin and the marks, the substitution, the income, the events of default and the close-out; the tri-party service agreement adds the agent.
Tri-party agent: The institution that settles repo, loans and margin for both sides on its own books (in Europe Euroclear Bank, Clearstream and the custody banks): it holds the collateral, checks it against the taker’s eligibility set, allocates, values and substitutes it, and moves the cash and the securities between the accounts while the credit risk stays with the two sides.
Eligibility set: The list a cash investor, a lender or a secured party gives the tri-party agent of the collateral it accepts from a given counterparty: the eligible asset classes, the ratings, the margins or haircuts and the concentration limits, applied by the agent’s engine at every allocation.
Collateral substitution: The replacement of collateral allocated to a repo, a loan or a margin account by other eligible collateral of the same value, so the provider can use the original security (to deliver on a sale); run automatically by the tri-party agent against the eligibility sets.
Euroclear triparty: Euroclear Bank’s and Clearstream’s triparty collateral management: valuation, allocation and substitution of collateral for repo, securities lending and margin, in the lender’s account at the ICSD.
DBV: Delivery by value, CREST’s collateral mechanism that allocates a basket of securities of a given value from the borrower’s account to the lender’s against the cash and returns it the next morning, used for the overnight gilt repo, the stock loans and LCH’s £GC products; the term DBV holds for longer.
Gilt repo: The sale of gilts with an agreement to buy them back, the way the dealers finance their positions and the LDI funds and insurers raise sterling cash against their gilts, bilateral, through a tri-party agent or cleared at LCH RepoClear and settled in CREST.
LCH RepoClear: LCH Ltd’s clearing service for gilt repo and cash gilt trades (and LCH SA’s for the euro government bonds), netting the members’ repo and settling through CREST.
£GC: LCH Ltd’s cleared general collateral repo products (£GC and term £GC), where the cash lender receives a basket of gilts from the triparty agent and the CCP stands between the parties; the UK counterpart of GC Pooling.
Contingent NBFI Repo Facility: The Bank of England’s facility, opened to the insurers in early 2025 and then to the pension schemes and the LDI funds, that lends cash against gilts to the eligible non-bank financial institutions in a severe gilt market stress, at a penalty rate and at the Bank’s discretion.
UMR: The uncleared margin rules: daily variation margin and, above the thresholds, segregated initial margin on bilateral derivatives, applied to large funds since phases 5 and 6 (2021 and 2022).
Average aggregate notional: The test of the UK and EU margin rules for the initial margin requirement: a group’s average month-end notional of uncleared derivatives, including the FX forwards and swaps, at the ends of March, April and May, compared with EUR 8,000,000,000 since September 1, 2022.
IM threshold: The amount of initial margin, up to EUR 50,000,000 per pair of groups under the UK and EU margin rules, below which the two sides need not collect; a relationship in scope exchanges only the excess above it.
SIMM: ISDA’s Standard Initial Margin Model, the sensitivity-based calculation both sides of an uncleared derivative use for initial margin under the uncleared margin rules.
CRIF: The Common Risk Interchange Format, ISDA’s standard file of the trade sensitivities by risk factor that each side feeds to the SIMM calculation and exchanges for the comparison of the results.
IM Credit Support Deed: The ISDA credit support document for regulatory initial margin under English law (the 2016 and 2018 Credit Support Deeds for IM): a security interest over the posted collateral, the IM calculation, the eligible collateral, the thresholds, the custodian and the release, beside the variation margin annex.
Account control agreement: The agreement among a pledgor, a secured party and a custodian over the segregated account holding the pledgor’s initial margin: who instructs before and after a notice of exclusive control, the eligibility checks, the reporting, the response time and the custodian’s liability.
Notice of exclusive control: The secured party’s notice to the custodian, after the pledgor’s default, that from the end of the agreed period the custodian takes instructions on the segregated IM account from the secured party alone.
Third-party custodian: A custodian unaffiliated with either side of an uncleared derivative that holds the initial margin in a segregated account, may not reuse it and releases it under the account control agreement.
Fund Administration
Fund administrator: The service provider that keeps the fund’s official books, strikes the NAV and prepares financial statements; often a unit of the custodian bank.
Fund accounting: The administrator’s keeping of a fund’s books: the trades and the positions, the income and the expense accruals, the prices, the shares in issue and the price per share by class, every day for an authorised fund; the fund’s ledger, from which the reports and the tax figures are produced.
COLL: The FCA’s Collective Investment Schemes sourcebook: the rules for UK UCITS, NURS and QIS funds (the authorisation, the investment limits, the pricing and dealing, the depositary, the reports), with the assessment of value and the liquidity management rules.
Valuation point: The time at which an authorised fund is valued for dealing, set in its prospectus (12:00 noon UK time for many UK funds); every deal accepted before it is priced at it, every deal after it at the next one.
Single pricing: The pricing of an authorised fund at one price for buyers and sellers, from the assets valued at mid, used by most OEICs and now most unit trusts; a dilution adjustment or a dilution levy protects the remaining investors from the cost of the deals, which the spread of a dual price used to cover.
Forward pricing: The rule that a fund deal is priced at the next valuation point after the deal is accepted, so the investor does not know the price when dealing; required for the UK authorised funds by COLL (with a limited historic pricing option) and for the US mutual funds by Rule 22c-1.
Box management: The authorised fund manager’s dealing as principal in its own funds’ shares: it buys the shares the investors sell and sells the shares they buy through its box, and has the depositary issue or cancel only the net; COLL 6.2.8 forbids a negative box and the depositary checks the box records; many managers now keep a nil box or deal as agent.
Dilution adjustment: The swing of an authorised fund’s single price under COLL 6.3.8 on a day of large net flows: up by the estimated dealing costs and spreads when the purchases dominate, down when the sales do, so the investors who deal bear their cost; the alternative is a dilution levy charged on the large deals.
Fair value pricing: The price an authorised fund manager sets for a holding when no reliable price exists or the last price no longer reflects its best estimate (a suspended share, a market closed after a large move elsewhere), required by COLL, documented in the manager’s policy and reviewed by the depositary.
Pricing error: An incorrect price of an authorised fund’s shares; under COLL an error of 0.5% or more of the price is reported by the depositary to the FCA and the authorised fund manager compensates the investors and the fund, while a smaller error may be treated as minimal when the controls are sound.
Depositary oversight: The duty of the depositary of an authorised fund, beside the safekeeping and the cash flow monitoring, to take reasonable care that the manager prices, deals, manages its box, keeps the investment and borrowing limits and allocates the income as COLL and the fund’s documents require, with the breaches raised and, when material, reported to the FCA.
Assessment of value: The yearly assessment of each authorised fund by its manager’s board under COLL 6.6.20, required since September 30, 2019 (the quality of service, the performance, the costs, the economies of scale, the comparable market rates and services, the share classes), published in a report; the board must include at least two independent members making up a quarter of it.
IA SORP: The Investment Association’s Statement of Recommended Practice for the financial statements of UK authorised funds under FRS 102: the portfolio statement, the statement of total return, the balance sheet, the distribution tables and the notes.
Interest distribution: A distribution of a UK authorised fund that holds more than 60% of its assets in interest-bearing investments, taxed as interest in the investor’s hands and paid without tax deducted since April 6, 2017; the other funds pay dividend distributions.
Master-feeder: The standard hedge fund structure: onshore and offshore feeder funds invest in one master fund that holds the portfolio and trades.
Series accounting: The method of an offshore hedge fund that issues each month’s subscribers a new series of shares, so each series carries its own high-water mark and performance fee; the series above water are consolidated into the lead series when the fee crystallizes.
Equalization: The alternative to series accounting that keeps one NAV a share in a hedge fund: a subscriber pays an equalization credit or is given a depreciation deposit adjustment, so each investor bears the performance fee on its own gains only.
Crystallization: The moment a hedge fund’s accrued performance fee becomes payable to the manager, usually at the year-end and on the shares redeemed; the high-water mark is reset to the NAV at which the fee crystallized.
Shadow NAV: The NAV a hedge fund manager computes from its own books and marks to check the administrator’s official NAV each month, the two reconciled line by line before the release; the manager’s own control, also called shadow accounting.
CIMA: The Cayman Islands Monetary Authority: it registers the Cayman hedge funds under the Mutual Funds Act and the closed-ended funds under the Private Funds Act, receives their audited statements within six months of the year-end with the fund annual return, and supervises the administrators licensed there.
National private placement regime: The UK route for marketing an alternative investment fund that has no UK marketing passport, such as a Cayman fund, to professional investors: the AIFM notifies the FCA and meets the transparency duties of the UK AIFM rules (the annual report, the disclosures to the investors, the Annex IV reports), with the depositary-lite duties where they apply.
Depositary-lite: The depositary duties a full-scope AIFM arranges for a non-UK fund that has no full depositary: the monitoring of the fund’s cash flows, the safekeeping checks on the assets (the verification of the ownership records) and the oversight of the valuation and the dealing, carried out by one or more firms the AIFM appoints.
Investment manager exemption: The UK tax rule that keeps a non-UK fund outside UK tax on the trading its London manager does for it, provided the manager is independent, is paid at a customary rate, acts in the ordinary course of its business and, with the persons connected to it, is entitled to no more than 20% of the fund’s income (the 20% rule).
Reporting fund status: The status a non-UK fund obtains from HMRC under the offshore funds rules so its UK investors are taxed on their gains as capital gains (without it the gains are offshore income gains taxed at income tax rates); the fund reports each year the reportable income of each share class, including the part not distributed, to the investors and to HMRC within six months of the period end.
English limited partnership: A partnership under the Limited Partnerships Act 1907, registered at Companies House, of one or more general partners with unlimited liability and limited partners whose liability is capped at their contribution; without legal personality and transparent for tax, the usual vehicle of a UK private equity or infrastructure fund.
Private fund limited partnership: The designation, available since April 6, 2017, of a limited partnership that is a collective investment scheme: its limited partners need make no capital contribution and can take part in the fund’s governance on a list of permitted actions without losing their limited liability, with lighter filings at Companies House.
Priority profit share: The UK private equity form of the management charge: a first share of the fund’s profits, or an advance against them, allocated to the general partner, which pays the manager, so the charge sits outside VAT; equal in amount to the management fee of the agreement.
Subscription line: A revolving credit facility to a private fund secured on the limited partners’ unfunded commitments and the general partner’s right to call them, used to fund the deals before the capital is called; it smooths the calls and raises the early IRR, so the reports show the IRR with and without it.
IPEV guidelines: The International Private Equity and Venture Capital Valuation Guidelines: the industry practice for measuring the fair value of private investments under IFRS 13 and the other GAAPs (the market approach with the multiples, the income approach, the calibration to the entry price, the fund interests at NAV), endorsed by the main private equity associations.
Distribution waterfall: The order in which a private fund’s distributions are split between the limited partners and the general partner: the return of the capital contributed, the preferred return, the catch-up, then the carried interest split; whole of fund (European, the London standard) or deal by deal (American).
Carried interest: The share of a private fund’s profits, usually 20%, paid to the general partner’s carry vehicle through the waterfall after the limited partners have their capital and the preferred return; taxed in the UK as trading profit under income tax since April 6, 2026, with 72.5% of the qualifying carry (an average holding period of at least 40 months) brought into charge, after the capital gains rates of 28% to April 5, 2025 and 32% for the 2025 to 2026 tax year.
Clawback: The general partner’s obligation to return the carried interest it received above its agreed share of the fund’s cumulative profits at the end of the fund’s life, net of the taxes paid on it, secured by an escrow of part of the carry and the principals’ guarantees.
LTAF: The Long-Term Asset Fund, the FCA’s open-ended fund for illiquid assets (2021), with notice periods and the valuation rules, open to retail clients as a restricted mass market investment since 2023 and to the defined contribution pension schemes; the UK counterpart of the ELTIF.
Restricted mass market investment: The FCA’s category for the investments that can be promoted to retail investors only with the protections of the financial promotion rules (the risk warnings, the cooling-off period, the investor categorization, the appropriateness test); an unadvised retail investor confirms that such investments stay under 10% of its net investable assets; LTAF units are in it since 2023.
Transfer Agency and Fund Services
Transfer agent: Keeps the register of a fund’s shareholders and processes subscriptions and redemptions; for ETFs, issues and cancels shares with authorized participants.
Investment platform: An investment platform (Hargreaves Lansdown, AJ Bell, interactive investor, and the adviser platforms Transact, Quilter, Aviva, Fidelity FundsNetwork) that holds the client’s ISAs, SIPPs and general accounts, executes the fund and share orders and reports; regulated under COBS and CASS with the FCA’s platform rules on transfers and fees.
Calastone: The order and settlement network that carries most of the UK fund dealing between the platforms, the wealth managers and the fund managers’ transfer agents (the deals, the confirmations, the re-registrations, the net settlement of the cash), also used in other markets; the UK counterpart of Fund/SERV.
EMX: The UK fund order messaging network beside Calastone, through which the platforms, the wealth managers and the life companies send their fund deals to the transfer agents and receive the confirmations.
Contract note: The confirmation of a fund deal or a trade sent to the investor by the next business day under COBS 16A: the fund and the class, the price, the number of shares, the amount and the charges; a regular savings plan may receive the information every six months instead.
AFM DvP exemption: The rule of CASS 7.11.21 under which an authorised fund manager need not treat the money it receives for the issue of shares, or holds to pay a redemption, as client money if it pays it on to the fund or its depositary, or to the investor, by the close of the business day after receipt, with the investor’s written agreement; past that point the money is client money.
CMAR: The Client Money and Assets Return, the monthly report to the FCA under CASS of the client money and custody assets a firm holds, by bank and by location; the examiners read it beside the auditor’s CASS report.
Income equalization: The part of the first distribution on a share bought during the distribution period (a group 2 share) that returns the income included in its purchase price, paid as capital and not taxable as income, so each holder is taxed only on the income earned while it held the share.
Accumulation shares: The share class of a UK authorised fund whose income is kept in the fund and added to the share price at each distribution date, taxed as if it were paid out, with the tax voucher showing the amount; the income shares pay it out.
Dormant assets scheme: The UK scheme under which the banks and building societies and, since the Dormant Assets Act 2022, the investment and wealth managers, the insurers and the pension providers can transfer the value of the assets whose owners they cannot trace to the Reclaim Fund, which keeps a reserve to repay the owners on request and passes the rest to good causes.
Direct to fund model: The optional dealing model the FCA introduced on April 30, 2026, under which the investors subscribe and redeem with the authorised fund itself, the money passing to and from the fund’s account at the depositary, without the manager dealing as principal or holding the cash as client money; usable for conventional and tokenized funds.
Money Laundering Regulations: The Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (amended since): customer due diligence and beneficial ownership, the risk assessment, the ongoing monitoring, the suspicious activity reports to the National Crime Agency, the sanctions screening against the OFSI lists; the FCA supervises the firms’ programs.
UCITS ETF: An exchange-traded fund authorized under the UCITS rules, most of them Irish or Luxembourg companies, carrying “UCITS ETF” in its name under ESMA’s guidelines, with the portfolio disclosure policy, the indicative NAV policy and the investors’ right to redeem directly in a market disruption; sold to UK retail investors through the Overseas Funds Regime.
ICAV: The Irish collective asset-management vehicle (2015): a corporate fund vehicle authorized and supervised by the Central Bank of Ireland, often an umbrella of sub-funds with segregated liability, used for UCITS, ETFs and alternative funds.
Authorized participant: A dealer or market maker that has signed an agreement with an ETF to create and redeem creation units directly with the fund, delivering or receiving the basket or the cash; it has no obligation to create or redeem and acts when the gap between the ETF’s price and its basket pays.
Creation unit: The block of ETF shares (commonly between 10,000 and 100,000 shares) the fund issues or redeems in one order against one basket; the investors on the exchange trade any number of shares, and the authorized participants deal with the fund only in units.
Portfolio composition file: The file an ETF’s agent sends before each trading day to the authorized participants and the data vendors, with the securities, the quantities and the estimated cash component of one creation unit; the AP delivers that basket to create and receives it on a redemption in kind.
ICSD model: The issuance of an ETF’s shares once into the international CSDs, Euroclear Bank and Clearstream Banking Luxembourg, under a global certificate held by a common depositary, so all its European listings settle in the same place and the national CSDs reach the shares through links; used by most European ETF issuers.
Common depositary: The bank that holds a global certificate on behalf of Euroclear Bank and Clearstream Banking Luxembourg for the securities issued into both ICSDs (the Eurobonds, the ETF shares in the ICSD model), with the certificate registered in the name of its nominee.
CREST depository interest: A dematerialized instrument issued through CREST that represents a foreign security held for CREST through a link, here an ICSD position, so a CREST member can hold and settle it in CREST, with the rights of the underlying share passed through; the CDI.
Cash creation: A creation or redemption of ETF units paid in cash: the AP pays or receives the NAV adjusted by a variable charge for the fund’s cost of buying or selling the basket; the usual form for many bond ETFs and for the markets an AP cannot reach.
Indicative NAV: An estimate of an ETF’s NAV per share published through the trading day by a calculation agent from the live prices of the basket; a reference for the investors, while the market makers price from their own models.
Overseas Funds Regime: The UK regime for recognizing overseas funds for sale to UK retail investors when HM Treasury has found their home regime equivalent; for the EEA UCITS, deemed equivalent, the FCA took the applications in landing slots from October 2024 to September 2026, replacing the temporary marketing permissions regime, which ends in December 2026.
Middle office outsourcing: The transfer of an asset manager’s post-trade work (the trade support, the IBOR, the reconciliations, the corporate actions, the collateral, the performance) to a custodian or a specialist provider under a long-term agreement, often with the staff transferred; the manager keeps the investment decisions and the oversight.
TUPE: The Transfer of Undertakings (Protection of Employment) Regulations 2006: when a business or a service moves to a new employer, the employees assigned to it transfer automatically on their existing terms and with their continuity of service, with information and consultation duties and protection against dismissal for the transfer; they cover the outsourcing of a service, its return and its move to another provider.
Lift-out: The move of a client’s operations staff to the provider that takes over their work, so the knowledge of the portfolios and the processes moves with the work; automatic under TUPE in the UK, by individual offers of employment in the US.
IBOR: Investment book of record: the manager’s own real-time view of positions and cash, including trades not yet settled, used for investment decisions.
SYSC 8: The FCA’s rules on outsourcing: a firm that outsources an important operational function stays responsible for it, oversees the provider, keeps the ability to take the function back or move it, and gives the FCA access to the provider’s data and premises; the FCA expects notice before a material outsourcing.
Operational resilience: The FCA’s and PRA’s operational resilience rules (SYSC 15A, in force since March 2022, fully from March 2025): the important business services, the impact tolerances, the mapping and testing, and the critical third parties regime; the UK counterpart of DORA.
LDI resilience buffer: The collateral a liability-driven investment fund holds to absorb a rise in gilt yields without a forced sale or a call on its investors: sized for a rise of at least 250bp since the Bank of England’s Financial Policy Committee set the level in 2023 after the gilt crisis of September 2022, with the FCA’s guidance to the LDI managers on the operations.
Reconciliation platform: The system that matches a firm’s records against its custodians’, administrators’ and counterparties’ statements (the positions, the cash, the transactions), presents the breaks and tracks them to resolution (Duco, SmartStream TLM, illustrative).
GIPS: The Global Investment Performance Standards of the CFA Institute (the 2020 edition): how a manager computes its returns, builds its composites of similar portfolios and presents them to prospective clients, with an optional yearly verification of the firm by an independent verifier.
Issuer Services
Share registrar: The company’s agent for its register of members in the UK: it keeps the certificated register and the record of the CREST holdings, registers the paper transfers and the CREST deposits, pays the dividends through CREST and by Bacs, runs the DRIP, the corporate sponsored nominee and the AGM work, and traces the gone-aways; three specialists keep most listed registers (Computershare, Equiniti, MUFG Corporate Markets, illustrative).
Register of members: The legal record of a UK company’s shareholders under section 113 of the Companies Act 2006 (names, addresses, holdings, dates), open to inspection for a proper purpose; for a CREST company it has two parts, the Operator register of the uncertificated shares in CREST and the issuer register of the certificated shares kept by the registrar.
Operator register: The part of a CREST company’s register of members kept by Euroclear UK and International as the CREST operator under the Uncertificated Securities Regulations 2001: the uncertificated holdings, where the legal title moves at settlement (the electronic transfer of title since 2001); the registrar keeps a record of it, reconciled daily.
Uncertificated Securities Regulations 2001: The UK statutory instrument that lets securities be held and transferred in CREST without certificates: the Operator register, the transfer of title on settlement, the duties of the registrars toward CREST, and the record time for the meetings of the companies whose shares are in CREST.
Certificated holder: A member whose shares are held in paper certificates on the issuer register kept by the registrar and transferred by stock transfer form; 1% to 2% of a large UK company’s shares, held by long-standing retail holders and estates, and to stop being evidence of title under DEMAT’s plan from late 2027.
Stock transfer form: The paper form of the Stock Transfer Act 1963 by which a certificated holding is transferred: signed by the holder, stamped by HMRC’s Stamp Office at 0.5% where the consideration exceeds GBP 1,000 or certified exempt, and lodged with the registrar with the certificate; a CREST transfer form serves for a deposit into CREST.
Corporate sponsored nominee: A nominee service a registrar runs for a company’s retail holders: the shares sit in one CREST account in the nominee’s name, and the participants keep the dividends, the votes through a form of direction and a dealing service, with statements in place of certificates; regulated by the FCA under its client assets rules.
Section 793 notice: The notice a UK public company may send under section 793 of the Companies Act 2006 to anyone it believes has an interest in its shares, asking who holds them and for whom; sent to the nominees to see through them to the beneficial owners, with the restrictions of section 794 and the articles for a failure to answer.
Dividend procedure timetable: The London Stock Exchange’s calendar of the dates a listed company may use for its dividends: the ex-dividend dates on Thursdays and the record dates on the Fridays after, with the payment date set by the company.
Gone-away: A registered holder whose mail comes back undelivered; after two dividends in a row returned or uncashed the articles usually let the company stop sending them, and the registrar traces the holder through credit reference and probate data and the asset reunification programs.
Untraced shareholder: A member who has not claimed a dividend or answered the company for twelve years in which at least three dividends were paid; the articles let the company sell the shares after a tracing exercise and hold the proceeds as a debt to the member, and a dividend unclaimed for twelve years is forfeited to the company.
Dormant Assets Scheme: The UK’s voluntary scheme, widened by the Dormant Assets Act 2022, under which the firms holding dormant assets (bank accounts, insurance, pensions, investments and, for the listed companies, the proceeds of the untraced holders’ shares and their distributions after twelve years gone away) transfer them to Reclaim Fund Ltd, which repays any owner who comes back.
DEMAT: The Dematerialisation Market Action Taskforce, set up by HM Treasury in October 2025 and chaired by Mark Austin after the Digitisation Taskforce of 2024 and 2025: its first report of July 14, 2026, accepted by the government, plans a statutory instrument in 2027 and a digital register model from late 2027 in which paper certificates cease to be evidence of title, then the move of every holder into the intermediated model.
Form SH01: The return of allotment of shares a UK company files at Companies House within one month of an allotment (section 555 of the Companies Act 2006), with the shares allotted and the statement of capital.
Note trustee: The trust company appointed under the trust deed of a bond under English law to hold the issuer’s covenant to pay on trust for the holders: it receives the certificates, may agree minor changes that are not materially prejudicial, and after a default accelerates and enforces on the holders’ direction once indemnified, secured or prefunded.
Trust deed: The deed between the issuer and the note trustee that constitutes a bond under English law: the covenant to pay, the conditions, the covenants and the events of default, the trustee’s powers, discretions, fees and indemnity, the application of moneys and the provisions for the noteholder meetings.
Principal paying agent: The bank appointed under the agency agreement of a Eurobond to authenticate the global note, receive the issuer’s payments and pay the ICSDs on each payment date, publish the notices and keep the records; after a default the trust deed lets the trustee require it to act as the trustee’s agent.
Common safekeeper: The ICSD, Euroclear Bank or Clearstream Banking Luxembourg, that holds a global note in new global note form for both ICSDs and effectuates it; the amount outstanding is the one recorded in the ICSDs’ books, so the note itself never moves.
New global note: The form of global bearer note introduced in 2006 for the Eurosystem’s collateral rules: deposited with a common safekeeper, with the amount outstanding recorded in the ICSDs’ books, and used by most Eurobond programs since; the new safekeeping structure applies the same idea to the registered notes.
Quoted Eurobond exemption: The UK tax rule that lets a company pay the interest on a bond listed on a recognised stock exchange (the LSE’s main market and its International Securities Market among them) without the 20% withholding that would otherwise apply to yearly interest; the reason the Eurobond programs list.
Extraordinary Resolution: The holders’ decision under a trust deed, passed by 75% of the votes cast at a quorate meeting, or in writing or by electronic consent through the ICSDs by the holders of the majority the deed sets; it binds every holder, and a reserved matter needs the higher quorum.
Reserved matter: A change to the basic terms of a bond under English law (the amount, the interest, the maturity, the currency, the majority needed): it needs an Extraordinary Resolution at a meeting with the higher quorum, typically 75% of the notes at the first meeting and 25% at the adjourned one.
Section 750: Section 750 of the Companies Act 2006: a clause in a trust deed for an issue of debentures is void in so far as it exempts the trustee from liability for breach of trust where it fails to show the care and diligence required of a trustee; the limit on the exculpation clauses of the trust deeds.
Restructuring plan: The court process of Part 26A of the Companies Act 2006, added in 2020: a company in financial difficulty proposes a compromise to its creditors by class, each class voting by 75% in value, and the court may sanction it against a dissenting class (the cross-class cram down) if no member of that class is worse off than in the relevant alternative.
Annual general meeting: The yearly general meeting a UK public company must hold within six months of its financial year end (section 336 of the Companies Act 2006), on at least 21 clear days’ notice: the accounts, the remuneration report, the final dividend, the re-election of the directors, the auditor and the authorities to allot, to disapply pre-emption rights and to buy back shares.
Record time: The time by which a member must be on the register to vote at a meeting of a UK traded company, no more than 48 hours before the meeting not counting the non-working days (section 360B), usually 18:30 two business days before.
CREST proxy instruction: The CREST message by which a member appoints a proxy and gives the votes on each resolution, sent through CREST’s electronic proxy appointment service to the registrar’s participant ID by the proxy deadline; how the custodians’ nominees vote for the investors.
Poll: A vote counted by the number of shares each member holds, as against a show of hands; UK listed companies take a poll on every resolution at their AGMs, adding the votes cast at the meeting to the proxies lodged, and a quoted company publishes the results on its website (section 341).
Scrutineer: The independent party, usually the registrar, that checks the proxies and the poll cards at a meeting, counts the votes and certifies the result; members with 5% may also require an independent assessor’s report on a poll (section 342).
Members’ resolution: A resolution that members holding 5% of the voting rights, or 100 members with an average of GBP 100 paid up, require a public company to put to its AGM (section 338), circulated at the company’s expense if received before the end of the previous financial year.
UK Corporate Governance Code: The Financial Reporting Council’s code for the UK listed companies, applied on a comply or explain basis: the annual re-election of the directors (Provision 18), the response to a vote of 20% or more against a resolution the board supports (Provision 4), the composition of the board, its committees and the pay.
Data, Ratings and Indexes
Credit rating agency: A firm that issues credit ratings; in the UK one registered with the FCA under the UK CRA Regulation (S&P, Moody’s and Fitch through their UK companies, and smaller agencies), whose ratings, and the non-UK ratings it endorses, the UK firms may use for regulatory purposes.
UK CRA Regulation: The EU’s Credit Rating Agencies Regulation of 2009, as amended in 2011 and 2013 and onshored at the end of 2020, supervised by the FCA since January 1, 2021: the registration, the conflicts and the organization (Annex I), the analyst rotation, the methodologies, the disclosure, the double rating of structured finance, the 10% market share consideration (Article 8d) and the civil liability (Article 35a).
Issuer-pays model: The business model in which the issuer or the arranger of a rated security pays the agency for the rating, which is published free to all; the main conflict of the industry, managed under the UK CRA Regulation with the fees set apart from the analysts from a cost-based schedule; in the subscriber-pays model the investors buy the ratings.
Rating committee: The group of analysts that votes on every rating action of an agency on the lead analyst’s recommendation, with a chair, a quorum, a majority vote and a recorded rationale kept at least five years; no single analyst determines a rating.
Rating outlook: The agency’s view of the likely direction of a rating over the next 12 to 24 months (positive, stable, negative, developing); a watch or a review flags a change likely within about 90 days, usually on an event.
Analyst rotation: The UK CRA Regulation’s limit on the time an analyst works on the same rated entity (Article 7(4)): four years for the lead analysts, five for the other analysts and seven for those who approve the ratings, with a two-year cooling-off before they return.
Endorsement: The route under the UK CRA Regulation by which a UK-registered agency takes responsibility for a rating issued by its group’s agency outside the UK, so the UK firms can use it for regulatory purposes; the foreign agency’s conduct must meet requirements as stringent as the UK’s.
ECAI: An external credit assessment institution: a registered credit rating agency whose ratings the banks may use for the standardized approach to credit risk under the UK CRR, each rating mapped to a credit quality step that sets the risk weight.
Fallen angel: A bond downgraded from investment grade (BBB- or Baa3 and above) to high yield; it leaves the investment-grade indexes at the next month-end and the mandates limited to investment grade, and raises the insurers’ capital charge, so the downgrade brings forced sales.
ESG ratings regime: The FCA regime for the providers of ESG ratings used in the UK, created by the Treasury’s order of 2025: the providers need to be authorized by the FCA from June 29, 2028, under rules on transparency, governance and conflicts the FCA consulted on in December 2025, with its final rules expected at the end of 2026.
Index provider: The firm that designs, calculates, publishes and licenses indexes (illustrative of the market: FTSE Russell, MSCI, S&P Dow Jones Indices, STOXX, Bloomberg); in the UK a benchmark administrator authorized by the FCA under the UK Benchmarks Regulation.
Index committee: The provider’s committee that maintains an index under its ground rules: the additions and deletions at the reviews, the treatment of the corporate actions, the interpretations, the proposals for rule changes; overseen by a separate oversight function under the benchmarks rules.
Index methodology: The published rules of an index (its ground rules): the universe, the eligibility (listing, size, liquidity, free float, nationality), the ranking and the buffer, the weighting and the caps, the review schedule, the treatment of the corporate actions and the market disruptions; changed only after a consultation.
Free float: The shares of a company available to public investors, excluding those held by directors, parent companies, governments and other strategic holders; an index weighted by investable market capitalization weights each constituent by its price times its free float shares.
Index rebalance: The scheduled review of an index (quarterly for most equity indexes, effective after the close of the third Friday of March, June, September and December): the share and free float updates, the additions and deletions, the caps reapplied; announced in advance.
UK Benchmarks Regulation: The EU Benchmarks Regulation of 2016 as onshored at the end of 2020: the administrator of a benchmark used in the UK must be authorized or registered by the FCA and on its register, with an oversight function, a published methodology and benchmark statement, consultations on material changes and controls over the input data; foreign benchmarks remain usable to December 31, 2030, and the Treasury consulted in December 2025 on a narrower regime.
Benchmark statement: The document an administrator publishes for each benchmark or family under the UK Benchmarks Regulation: what it measures, the methodology and the discretion in it, the risks of a change or a cessation, and the ESG factors it reflects.
IOSCO Principles for Financial Benchmarks: The 19 principles IOSCO published in July 2013 for the administrators of benchmarks: the governance and the oversight function, the conflicts, the quality of the benchmark and its methodology, the consultation on changes, the complaints and the external review; applied by the index providers with a yearly assurance report, and the basis of the EU and UK regulations.
Closing auction: The London Stock Exchange’s closing auction for the SETS securities: a call from 16:30 London with the indicative price and volume published, ending at random after 16:35 and setting the official closing price the indexes and the funds use.
EDSP: The exchange delivery settlement price of the UK index futures and options on ICE Futures Europe, set from the London Stock Exchange’s intraday auction at 10:00 London on the expiry day, the third Friday of the expiry month.
Market data vendor: A firm that collects the venues’ and the other sources’ data, normalizes it in its ticker plant and distributes it to subscribers through terminals and feeds (illustrative of the market: LSEG, Bloomberg, FactSet, ICE), administering the venues’ entitlements and passing their fees through.
UK bond consolidated tape: The single record of the bond trades published by the UK venues and APAs, run by Etrading Software (ETS Connect UK) after the FCA’s tender of 2025 and live since June 2026, the deferred trades appearing when their deferral ends; the equity tape is the next one the FCA is designing.
Reasonable commercial basis: The UK MiFIR requirement on the venues, the APAs and the tape providers to sell their market data at prices based on the cost of producing it with a reasonable margin, on published terms, without discrimination and per user, and to give it free 15 minutes after publication.
Direct feed: A venue’s own market data feed with its order book and auction data, delivered from its data center by multicast at colocation or through extranets, faster than any consolidated view; sold under the venue’s published price list and policies.
Non-display use: The use of market data by an application without a person seeing it (algorithmic trading, order routing, risk, pricing, an index calculation), licensed by category (the firm’s own trading, trading for clients, the operation of a trading platform) with a fee per firm and a declaration to each venue.
Venue audit: The review of a vendor’s or a subscriber’s market data use by a venue under its agreements, every two to three years with a look-back of up to three years; the unreported users and uses are back-billed with interest.
Wholesale data market study: The FCA’s market study of the wholesale data markets (the benchmarks, the credit ratings data and the market data vendors’ services), with its final report of February 2024 on the competition, the prices and the license terms.
Evaluated price: A pricing service’s estimate of the price at which a bond would trade at a given time (the mid at 12:00 London for many UK funds), built by evaluators and models from the trades, the quotes and the comparable bonds when the bond itself has not traded.
Pricing service: A firm that provides evaluated prices for the securities without reliable quoted prices, mainly bonds and loans (illustrative of the market: ICE Data Services, Bloomberg BVAL, LSEG, S&P Global), to the fund managers, their administrators and depositaries, the custodians and the insurers.
Price challenge: A client’s request to a pricing service to review an evaluated price, with the evidence (a trade on the bond tape, a dealer quote, a bid list); the evaluator changes the price for all clients or keeps it with the reasons, and the challenges are logged and reported.
Fair value hierarchy: The three levels for the inputs of a fair value under IFRS 13 and FRS 102: level 1 for quoted prices in active markets for the identical asset, level 2 for other observable inputs (most evaluated bond prices), level 3 for unobservable inputs; disclosed by level in the financial statements.
Network, Controls and Billing
Global custodian: A bank that holds and services its clients’ securities in many markets under one agreement and one set of reports: directly in its home market and in the markets where it is a member of the depository, through sub-custodians elsewhere; the custodian of the funds, the pension schemes and the insurers, and often the depositary of the UK funds through a company of its group.
Network management: The global custodian’s team that chooses, contracts, monitors and replaces its sub-custodians and assesses the depositories of each market: the agent RFPs, the due diligence visits, the risk ratings, the KPIs, the market advisories to the clients, and for the funds the depositary’s delegation file and the CSD risk assessments.
Due diligence questionnaire: The standard questionnaire a global custodian sends its sub-custodians and the candidates (the AFME questionnaire for the agent banks): the ownership and the financials, the regulation, the segregation and the reconciliations, the business continuity, the financial crime controls; the basis of the yearly review and the onsite visit.
Sub-custody agreement: The contract between the global custodian and its sub-custodian: the standard of care and the liability, the segregated omnibus account for the clients, no lien beyond the safekeeping charges, the records and the access of the auditors and the depositary, the information on any sub-delegation, the service levels, the fees and the termination.
Legal opinion: Local counsel’s written opinion on a market’s custody and insolvency law: whether the clients’ securities held by the sub-custodian and at the depository stay outside the agent’s estate in its insolvency, how the omnibus account is recognized and how a claim is enforced; required by the UCITS depositary rules for a delegate outside the UK.
Depositary liability: The depositary’s liability for the loss of a financial instrument held in custody by itself or a delegate: it must return an identical instrument or the corresponding amount without undue delay unless it proves an external event beyond its reasonable control; it cannot contract out of it for a UK UCITS, and may discharge it by contract for an AIF under conditions.
CSD risk assessment: The depositary’s and the custodian’s assessment of each central securities depository its clients use (the regulation, the segregation, the settlement finality, the links, the records and the audits), kept in place of a delegation contract because a CSD’s services are not a delegation of safekeeping under the UCITS rules.
Country risk: The risks of investing in a market that no custodian controls: the expropriation, the capital and currency controls, the sanctions, the market’s legal and settlement infrastructure; the ACD and its investment manager bear it, and the depositary supplies the information.
Market advisory: The custodian’s notice to its clients of a change in a market: a new rule or settlement cycle, a holiday, a tax or registration change, a sanction or a capital control; with the effective date, the impact and the action asked of the client.
Agent conversion: The move of a market’s client assets from one sub-custodian to another: the notice to the clients and the ACDs, the updated delegates list, the new settlement instructions to the brokers, the realignment free of payment at the depository over a weekend, the reconciliation, and the cutover of the pending trades, the corporate actions and the tax reclaims.
OFSI: The Office of Financial Sanctions Implementation, the Treasury’s unit that implements and enforces the UK financial sanctions, to which the firms report frozen assets and suspected breaches.
Controls report: The reporting accountant’s yearly report on a custodian’s or administrator’s internal controls, issued in the UK under ISAE 3402 and the ICAEW’s AAF 01/20 in one document: the description, the control objectives, the tests and the results, the opinion; the clients and their auditors rely on it.
ISAE 3402: The IAASB’s International Standard on Assurance Engagements 3402 for the assurance reports on the controls of a service organization relevant to its clients’ financial reporting; in the UK issued together with the ICAEW’s AAF 01/20, and the international counterpart of the US SOC 1 report.
AAF 01/20: The ICAEW’s technical release on the assurance reports on the internal controls of service organizations made available to third parties, which replaced AAF 01/06 for the periods starting on or after July 1, 2020: the control objectives by service (custody, investment management, pension administration and others), the directors’ statement, the access terms, the subservice organizations and the modified opinions.
Type 2 report: A controls report that gives an opinion on the description, the suitability of the design and the operating effectiveness of the controls over a period, usually twelve months, with the tests and the results; a Type 1 report covers the description and the design at one date.
Control objective: The statement in a controls report of what a group of controls achieves for the clients (for example, that the trades are settled as instructed and recorded completely and accurately); the reporting accountant’s opinion is given objective by objective.
Reporting accountant: The independent audit firm that tests a service organization’s controls and issues the ISAE 3402 and AAF 01/20 report; its report is addressed to the service organization’s directors and made available to the clients and their auditors on its access terms.
Carve-out method: The presentation of a subservice organization in a controls report that leaves its controls out of the description and the testing and lists the complementary subservice organization controls; the inclusive method brings them in, with the subservice organization’s own statement.
Complementary user entity controls: The controls a controls report assumes the clients run themselves for the control objectives to be achieved (authorized instructions, the review of the statements, the reconciliation of the holdings, the timely elections); listed in the report and tested by the clients and their auditors.
Bridge letter: A letter from a service organization’s management covering the months between the end of the controls report’s period and a client’s year-end, stating that no material change to the controls and no known significant deficiency occurred; management’s own statement, untested by the reporting accountant.
ISA (UK) 402: The FRC’s auditing standard on the audit considerations relating to an entity using a service organization: how the auditor of a fund, a company, a pension scheme or an insurer understands the service organization’s controls and uses a Type 2 controls report as evidence.
CASS audit: The yearly client assets report the CASS auditor of a firm holding client assets sends to the FCA under SUP 3.10, with a reasonable assurance opinion on the firm’s compliance with CASS 6 and CASS 7 over the period, under the FRC’s client asset assurance standard; a separate engagement from the controls report.
SS2/21: The PRA’s supervisory statement on outsourcing and third-party risk management (in force since March 31, 2022) for the banks, the insurers and the PRA-designated investment firms: the materiality assessment, the due diligence, the contract terms, the data security, the business continuity and the exit plans for the material outsourcings, a custodian’s services among them.
Basis point: One hundredth of one percent (0.01%), written bp: the unit of the depositary and custody fees; a fee of 1bp a year on GBP 1,000,000,000 of assets is GBP 100,000.
Market tier: The grouping of the markets in a custody fee schedule by cost and risk: the home market and the main developed markets in the lowest tiers, the emerging and frontier markets in the highest, where the agents’ fees and the operations cost most.
Fee schedule: The schedule attached to the depositary or custody agreement: the depositary fee in basis points of the fund, the safekeeping fees by market tier, the transaction fees by type and market, the cash and FX terms, the out-of-pocket expenses, the VAT, the minimums, the term and the conditions of a change.
Depositary fee: The fee an authorised fund pays its depositary for the safekeeping, the cash monitoring and the oversight: a percentage of the fund’s value on a sliding scale, accrued at each valuation point and paid monthly out of the scheme property as the prospectus discloses, with VAT at the standard rate.
VAT on custody fees: The value added tax at the standard rate of 20% the depositary and the custodian charge on their safekeeping and oversight fees, which sit outside the exemption for the management of special investment funds; a cost the funds and most pension schemes cannot recover, shown in their ongoing charges.
Out-of-pocket expenses: The third-party costs a custodian passes to its clients under the fee schedule (the stamp duty, the registration and depository fees, the proxy and tax agents’ fees, the messaging charges), billed at cost under most agreements and tested first in the clients’ fee reviews.
Ongoing charges figure: The annual charges of a fund as a percentage of its average net assets (the management charge, the depositary and custody fees with their VAT, the administration and audit fees), shown in the investor documents; the dealing costs and the stamp duty are reported separately as transaction costs.
Net interest income: The interest a bank earns on its assets (the reserves at the Bank of England, the gilts, the loans) less the interest it pays on its deposits and borrowings; for a custody bank, mostly the spread on its clients’ cash balances.
Relationship pricing: The pricing of a client on the whole revenue it brings (the depositary, custody, administration and transfer agency fees, the net interest income on its deposits, the FX, the securities lending) against the cost to serve and the capital, so one service can be priced below its own floor.
Custody search: A client’s selection of a depositary or custodian run by a consultant: the request for proposal to the incumbent and the rivals, the fee quotes on the same assets and volumes, the visits, the scoring; the event at which most fee schedules are repriced.
SWIFT message types used in the diagrams
MT300: SWIFT confirmation of an FX trade.
MT305: SWIFT confirmation of an FX option.
MT320: SWIFT confirmation of a fixed-term loan or deposit.
MT950: SWIFT account statement from a correspondent bank.
camt.053: ISO 20022 end-of-day bank account statement, the successor to MT950.
MT535: SWIFT statement of securities holdings from a custodian.
MT541: SWIFT instruction to receive securities against payment.
MT543: SWIFT instruction to deliver securities against payment.
camt.057: ISO 20022 notice to the account holding bank or custodian to expect an incoming payment, the successor of the MT210.
MT900: SWIFT debit confirmation from a bank.
MT304: SWIFT advice of an FX trade from a manager to its custodian, so the custodian can settle it.
MT545: SWIFT confirmation from the custodian that securities were received against payment.
MT547: SWIFT confirmation from the custodian that securities were delivered against payment.
MT548: SWIFT settlement status from the custodian: pending, matched, failed, with the reason.
MT566: SWIFT corporate action confirmation: the cash or securities credited for an event.
MT540-543: SWIFT instructions to receive or deliver securities, with or without payment; used to move collateral.
MT515: SWIFT client confirmation of a securities trade.
MT527: SWIFT triparty collateral instruction.
MT600: SWIFT confirmation of a precious metals trade.
MT604: SWIFT precious metals transfer or allocation instruction.
MT670: SWIFT standing settlement instruction update: how a counterparty notifies its SSIs by authenticated message.
MT340: SWIFT confirmation of a forward rate agreement.
MT564: SWIFT corporate action notification from a custodian or depository: the event, the options and the deadline.
MT502: SWIFT order to buy or sell securities, sent by a client to its broker or manager.
MT509: SWIFT trade status message from a broker or custodian.
MT101: The SWIFT request for transfer a corporate sends its bank, or a bank sends another, to move funds from the customer’s account.
MT700: The SWIFT message by which a bank issues a documentary credit to the advising bank.
MT710: The SWIFT advice of a documentary credit issued by a third bank, sent by the advising bank onward.
MT742: The SWIFT reimbursement claim a paying or negotiating bank sends the reimbursing bank under a documentary credit.
MT754: The SWIFT advice of payment, acceptance or negotiation sent by the paying bank to the issuing bank under a documentary credit.
MT799: The SWIFT free-format message between banks, used for trade finance correspondence and bank-to-bank undertakings.
MT940: The SWIFT customer statement message a bank sends an account holder (or its other bank) with the day’s entries and balances.
MT540: The SWIFT instruction to receive securities free of payment, used for the stock loans and the collateral deliveries.
MT306: The Swift confirmation of the FX options the MT305 cannot describe: average rate (Asian) options and forwards, barriers, digitals and other exotic structures, with their averaging or observation dates.
MT380: The Swift FX order: an investment manager instructs its custodian to buy or sell a currency for a fund; the custodian confirms the execution with an MT381.
MT606: The Swift precious metal debit advice: the account keeper tells the account owner its metal account was debited, with the bar list when the metal moves into allocated bars.
MT607: The Swift precious metal credit advice: the account keeper tells the account owner its metal account was credited, in fine troy ounces.
MT608: The Swift statement of a metal account: the opening and closing balances in ounces and the movements of the period, or the bars held in an allocated account.
MT537: The SWIFT statement of pending transactions, used with the function PENA for the CSDR penalty reports the CSDs and the custodians send down the chain: each penalty with its instruction, its days, its amount and its party.
MT567: The SWIFT corporate action status and processing advice: the acceptance or the rejection of an MT565 election, or the status of an event.
MT569: The SWIFT triparty collateral and exposure statement: the tri-party agent’s report to each side of the exposures, the collateral allocated against them, the values and the margins.
MT536: The SWIFT statement of transactions: the settled movements of an account over a period, sent by the custodian to the client or by the sub-custodian to the custodian.
MT542: The SWIFT instruction to deliver securities free of payment: a transfer between accounts, a delivery to a lender’s collateral account, a re-registration.
MT565: The SWIFT corporate action instruction: the holder’s election on a voluntary event (a tender, an exchange, a dividend reinvestment option), sent to the custodian and passed on by it to the sub-custodian or the depository.
Custody and Settlement›Onboarding
Onboarding an ACD’s Fund Range: the RFP, the Depositary Agreement, the Independence Test, the FCA Notice, the Accounts and the Conversion
Depositary and custody onboarding is the appointment of a bank as depositary and custodian of a range of UK authorised funds and the move of their assets onto its books. The request for proposal to four depositary banks, the depositary agreement with the custody terms and the fees, the approval by the ACD’s board with the independence test between the depositary and the ACD, the written notice to the FCA a month ahead, the KYC on 80 funds, one account per fund and market under CASS 6 after the delegation of safekeeping under COLL 6.6B, the local registrations, the standing settlement instructions in the FMSB format and the SWIFT links, and the conversion from the previous depositary with the opening positions reconciled before the first valuation point.
Worked example, illustrative:client an ACD’s range of 80 authorised funds (60 OEICs as UK UCITS and NURS, 20 unit trusts), GBP 120,000,000,000 in 60 markets (illustrative)selection an RFP to four depositary banks with a consultant; five months to the choice, nine to the first conversion waveagreement one depositary agreement per fund; the safekeeping delegated to the group’s custody bank; the FCA notified a month ahead; a five-year termfees a depositary fee of 1.2bp on average; safekeeping from 0.3bp in the UK to 25bp abroad; GBP 4 to GBP 40 a trade; VAT on the depositary and safekeeping feesaccounts 2,400 custody accounts, one per fund and market; 1,200 cash accounts in 30 currencies; CREST member accounts in the nominee’s nameconversion three waves over nine months; free of payment transfers in CREST with no stamp duty; the opening positions reconciled three ways
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A depositary mandate is won on the oversight model, the network, the controls and the price, and approved by an ACD board whose depositary must stay independent of it. The work is in the setup and the conversion: thousands of accounts, instructions and positions that must reconcile before the first valuation point on the new books.
The depositary of a UK authorised fund: every authorised fund (an OEIC, also called an ICVC, run by its authorised corporate director; an authorised unit trust, run by its manager with a trustee; an authorised contractual scheme) has a depositary independent of the manager, a UK bank or investment firm with the FCA’s permission for the role. Under COLL the depositary of a UK UCITS has three duties: the safekeeping of the scheme property (the custody of the financial instruments and the record of ownership of the other assets), the monitoring of the fund’s cash flows, and the oversight of the ACD (the dealing in units, the pricing, the investment and borrowing limits, the income allocation, the ACD’s instructions); it reports to the investors each year in the fund’s annual report. For the NURS the same model applies under the UK AIFM rules of FUND 3.11, with a few differences in the liability.
The independence and the change of depositary: the OEIC Regulations and COLL require the depositary and the ACD to act independently, and the onshored UCITS level 2 rules give the test (no person on both management bodies, a third of the members or two people independent, whichever is fewer, where the two share a group); the change of depositary needs the written notice to the FCA, effective with its approval or after one month (section 251 of FSMA for a unit trust, regulation 21 of the OEIC Regulations for an ICVC), the revised prospectus and the information of the investors, without a meeting of the investors; the ACD’s board with its independent directors approves it, and the assessment of value each year asks whether the depositary and custody costs are reasonable against the market (see Billing).
The accounts and the client asset rules: in CREST the legal title sits with the CREST member, so each fund’s UK shares and gilts are registered in the name of the depositary’s nominee company in a member account designated for that fund, and the issuers’ registers show the nominee; abroad the assets sit in the custodian’s omnibus accounts at the sub-custodians, except in the beneficial owner markets (India, China, Taiwan, Brazil and others) that require an account in the fund’s own name. A UK UCITS depositary applies only part of the custody rules of CASS 6 (CASS 6.1.16ID) beside its COLL duties, and the custody bank to which it delegates the safekeeping (COLL 6.6B.25R) applies them in full: the records, the internal custody record check, the external reconciliation with CREST and the sub-custodians, the CMAR, the CASS resolution pack and the annual CASS audit; the cash is a deposit held as banker under the banking exemption.
The conversion: the assets move in waves by fund family over several months, under a transition agreement between the two depositaries: the trades pending on the conversion date settle at the previous custodian, the open corporate actions and the tax reclaims stay with it until paid (some reclaims take years), the securities on loan are recalled or moved to the new lending agent before the date, and the brokers receive the new SSIs; the UK positions move free of payment in CREST between the two nominees with no change of beneficial owner, so no stamp duty reserve tax, the foreign ones by free delivery or book transfer in each market; the first valuation point on the new books follows once the positions reconcile three ways, and most of the first weeks’ fails come from stale instructions at the brokers.
Domestic Settlement: From the Manager’s Trade to Settled in CREST in Central Bank Money, With the Gilts, the Fails and the Custody Credit
Domestic settlement is the custodian’s work between a manager’s trade and the settled position in the fund’s account. The broker’s confirmation and the manager’s allocations matched in CTM by 23:59 on the trade date under the T+1 code, the MT541 instruction input in CREST with the stamp duty flag, the pre-settlement checks, the delivery versus payment in CREST on T+2 with the stamp duty reserve tax collected, the custodian as its own CREST settlement bank within the debit caps and the self-collateralising repos, the cycles with the Bank of England’s RTGS, the gilts on T+1, the posting on contractual or actual settlement, the fails without CSDR penalties, and the overdraft within the COLL borrowing limit.
Worked example, illustrative:trade three funds buy 2,000,000 shares of a FTSE 100 company at GBP 40.00 (GBP 80,024,000 with the commission) and GBP 50,000,000 nominal of the 10-year gilt (illustrative)matching CTM for the confirmations and the allocations; the SSIs from ALERT; matched by 23:59 on T under the T+1 codeinstructions MT541 and MT543 by SWIFT, input in CREST; statused by MT548; confirmed by MT545 and MT547settlement T+2 for the shares until October 11, 2027, T+1 for the gilts; DVP in CREST in central bank money; GBP 400,000 of SDRTvolumes 40,000 UK settlements a day at the custodian; about 3% of the value failing on the intended date (illustrative)credit contractual settlement in the UK; the overnight overdraft at Bank Rate plus 2%; up to 10% of the scheme property under COLL
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In CREST the custodian settles the funds’ trades through its own cash memorandum accounts and its reserves at the Bank of England, in real time and in central bank money. The fails and the overdrafts are where the custodian’s balance sheet meets its clients’ trades, and the T+1 code moves the matching onto the trade date ahead of October 2027.
T+1 in the UK: the Accelerated Settlement Taskforce, set up by HM Treasury in 2023, recommended the move of the UK shares, ETFs and corporate bonds from T+2 to T+1, and the government set October 11, 2027, the date the EU and Switzerland also chose; the Technical Group’s report of February 2025 gives the T+1 code its critical actions: the allocation and the confirmation by 23:59 UK time on T from the end of 2026, the settlement instructions in CREST by 05:59 on T+1, the standing settlement instructions in the FMSB templates, the automated stock loan recalls aligned with the close of the London Stock Exchange, and CREST open until 21:00 on T. The gilts already settle on T+1 by the market’s convention, and the Eurobonds keep the cycle of the ICSDs.
CREST and the custodian: Euroclear UK and International’s CREST settles the UK shares, the gilts and the money market instruments in real time, delivery versus payment, with the sterling leg in central bank money through the settlement banks’ accounts at the Bank of England since 2001; each member’s cash runs through a cash memorandum account at its settlement bank, which sets the debit cap, and the settlement bank’s liquidity is earmarked in RTGS and topped up intraday by the self-collateralising repos with the Bank; a large custodian is a CREST member for its clients and its own settlement bank, so its liquidity desk manages the CREST position as closely as its reserves account. The legal title passes on settlement: the registrar records the CREST member, here the depositary’s nominee, as the holder within two hours.
The stamp duty and the posting: CREST computes the 0.5% stamp duty reserve tax on each purchase of UK shares from the consideration and the flags (the intermediaries’ relief, the AIM and growth market exemptions, the transfers with no change of beneficial owner) and collects it from the buyer’s settlement bank for HMRC, so the custodian debits it to the fund with the settlement; the gilts, the corporate bonds and most ETFs carry no stamp duty. On contractual settlement the custodian credits the sale proceeds and debits the purchase cost on the settlement date whatever the counterparty does, a credit facility it offers in the UK and the developed markets and can withdraw from a client or a market; on actual settlement nothing is posted until the depository settles, the norm in the emerging markets.
Fails and the custody credit: the UK onshored CSDR in 2020 without the settlement discipline regime the EU applied on February 1, 2022, so CREST imposes no cash penalties and no mandatory buy-in; the discipline comes from the CCPs’ buy-in rules for the cleared trades, the financing cost of a fail, the brokers’ own claims and, from 2027, the T+1 code’s monitoring agreed between the Taskforce, Euroclear UK and International and the authorities; a fail on a fund’s purchase leaves the cash with the fund and the claim against the broker, a fail on a sale (a loaned share recalled late) leaves it short of cash (see Agency Lending). The overdraft that covers a fund is a borrowing under COLL, temporary and limited to 10% of the scheme property for a UK UCITS, and the depositary reports a breach to the ACD and, if material, to the FCA.
Settlement Abroad: a Purchase in Frankfurt Through the Sub-Custodian and a Eurobond at Euroclear Bank, With the FX, the Fails and the CSDR Penalties
Settlement abroad is the custodian’s settlement of its clients’ foreign trades through its network of sub-custodians and its own accounts at the international CSDs. A UK fund’s purchases of German shares and of a dollar Eurobond on the same day: the MT541 relayed to the Frankfurt sub-custodian in the market’s format and instructed directly at Euroclear Bank, the pre-matching on T2S, the euros and the dollars bought through the custodian’s FX desk and settled in CLS, the delivery versus payment on T2S in central bank money and at Euroclear Bank in commercial bank money across the Bridge, a partial delivery and a fail, the CSDR cash penalties of the EU leg passed through to the fund, and the reporting back.
Worked example, illustrative:trades a global UK UCITS buys 460,000 shares at EUR 100.00 in Frankfurt (EUR 46,000,000) and USD 50,000,000 nominal of a Eurobond at 99.00 (illustrative)network the Frankfurt sub-custodian, one of 60 agent banks; the custodian’s own account at Euroclear Bank for the EurobondsFrankfurt T+2 at Clearstream Banking Frankfurt on T2S, DVP in central bank money; the custodian’s omnibus accountEuroclear Bank T+2 in commercial bank money; the dealer at Clearstream Banking Luxembourg, across the BridgeFX EUR 46,000,000 at 1.1500 for GBP 40,000,000 and USD 49,500,000 at 1.3200 for GBP 37,500,000, in CLSfails EUR 18,400,000 failing three days; EUR 5,520 of CSDR penalties credited to the fund, paid monthly
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Abroad the custodian settles through a sub-custodian’s account at a local depository, or through its own account at an ICSD, under the market’s rules, cut-offs and currency. Two purchases on the same day meet two depositories, two kinds of settlement money, and the EU’s penalty regime that the UK did not adopt.
The network and the ICSDs: the custodian holds the foreign assets through a sub-custodian in each market (or its own branch in a few), chosen and monitored by its network management team under the depositary’s delegation rules (see Network), and through its own accounts at the two international CSDs, Euroclear Bank in Brussels and Clearstream Banking Luxembourg, for the Eurobonds and the international ETFs, linked by the Bridge; since March 2021 Euroclear Bank is also the CSD of the Irish shares, which left CREST after Brexit. The sub-custodian is a direct participant of the local CSD and holds the custodian’s client assets in an omnibus account segregated from its own; the custodian’s value is the single interface (one format, one cut-off logic, one statement for 100 markets) and the liability it accepts for the agents it appoints.
T2S and the EU penalties: since the migration waves of 2015 to 2017 the euro area CSDs settle on T2S in central bank money, with the participants’ cash in their dedicated cash accounts in T2 and auto-collateralization at the central bank; the CSDR settlement discipline brought the cash penalties on February 1, 2022, computed daily by the CSDs on every failing instruction and paid monthly, and the mandatory buy-in became a backstop the European Commission can switch on after the 2024 review. Euroclear Bank and Clearstream Banking Luxembourg are EU CSDs, so the penalties also apply to the Eurobond fails there, while CREST has none; a UK fund therefore receives and pays penalties on its EU trades only, and the EU and the UK move to T+1 on the same day, October 11, 2027.
The ICSD model: the Eurobonds are issued into the ICSDs through a common depositary or a common safekeeper and settle on T+2 in commercial bank money in the currency of the bond: the ICSD is a bank, the participant’s cash sits on its books, and the ICSD lends intraday against the securities, so a custodian holds cash and credit lines at Euroclear Bank in each settlement currency; a trade between a participant of each ICSD settles across the Bridge, and the Accelerated Settlement Taskforce recommended that the Eurobonds traded on UK venues keep the ICSDs’ cycle. The beneficial owner markets (India, China, Taiwan, Brazil) need the investor’s registration and an account in the fund’s name, and some need the cash in place on the trade date, at the cost of idle cash and FX done a day early.
The FX and the penalties as services: the FX that funds a foreign purchase is dealt by the custodian on standing instruction or by the manager with any bank (see Cash and FX), and settles in CLS for the 18 currencies it covers or onshore for the restricted ones; the CSDR penalties are computed by the CSD on its participants, so the sub-custodian and the custodian pass them down the chain with the detail per instruction, and the manager uses the report to take up the costs with the brokers that fail; the fees abroad are the agent’s cost plus the custodian’s margin, from 1bp to 3bp of the assets in the developed markets to 25bp or more in the frontier ones, and GBP 12 to GBP 40 a trade (illustrative).
Cash and FX: the Custody Accounts in 30 Currencies, the Overdrafts, the Standing Instruction and the Negotiated FX, CLS and the Sweep
Custody cash and FX is the custodian’s banking service around the securities: the accounts that hold the funds’ cash in every currency and the foreign exchange that moves it between them. The cash accounts in 30 currencies held as banker and the daily projection, the custodian’s own intraday liquidity at the Bank of England with CHAPS and CREST, the intraday credit and the overnight overdraft within the COLL borrowing limit, the standing instruction FX executed in windows at a published spread, the negotiated FX dealt in competition with other banks or at the WM/Reuters fix, the settlement in CLS and the restricted currencies onshore, the nightly sweep to a sterling money market fund, and the transparency reports that followed the FX fines of 2014 and the FX Global Code.
Worked example, illustrative:accounts 1,200 cash accounts in 30 currencies for the ACD’s 80 funds; GBP 3,000,000,000 of balances held as banker (illustrative)credit intraday credit within limits per fund; the overnight overdraft at the benchmark plus 2%; 10% of the scheme property under COLLSI FX three windows a day at a published spread over the market rate; 3bp to 10bp in the majors; 400 trades a monthnegotiated FX the managers’ trades in competition on FXall or at the WM/Reuters fix; the third-party trades by MT304; CLS for 18 currenciessweep GBP 1,500,000,000 a night to the sterling money market funds by 16:00disclosure a time-stamped report per trade; the FCA’s FX fines of 2014 (GBP 1,114,918,000) and the FX Global Code of 2017
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The cash is the part of custody that sits on the custodian’s balance sheet: a deposit held as banker, a credit line, an FX trade. The FX fines of 2014 and the FX Global Code turned the standing instruction trade into a disclosed price, and the sweep and the overdraft frame the daily balance.
The cash is a deposit: the securities the custodian holds stay the client’s property, segregated under CASS 6 and outside the bank’s estate in a failure, while the cash in the custody accounts is a deposit the bank holds as banker under the banking exemption of the client money rules, an unsecured claim on the bank; for an authorised fund the depositary keeps the cash in accounts in its name for the fund, monitors every cash flow under COLL, and COLL limits the deposits with one bank (20% of the scheme property for a UK UCITS). The funds keep the balances low and sweep the rest to the sterling money market funds, public debt constant NAV or low volatility NAV funds under the UK money market fund rules, whose reform the FCA took forward in 2026, or to a deposit the custodian prices at a spread to Bank Rate.
Standing instruction and negotiated FX: the standing instruction service converts the many small flows of a custody account (the income, the reclaims, the small purchases) without a dealer, and the US custody FX suits from 2009 and the settlements of two large custody banks in 2015 and 2016 showed how margins the clients could not see had built up; in London the FCA’s fines of November 2014 on five banks for their conduct around the fixes, the Fair and Effective Markets Review and the FX Global Code (May 2017, maintained by the Global Foreign Exchange Committee with the Bank of England’s FX Joint Standing Committee) set the standard: the custodians publish their methodologies, their spreads by currency group and their execution windows, and give each client a trade-by-trade report; the managers that want price competition deal the larger trades themselves, and the custodian settles them as third-party FX.
CLS and the settlement risk: CLS Bank has settled FX payment versus payment since 2002 for its settlement members and their third-party clients, in 18 currencies; each member pays in only its net short position per currency through the central bank systems in the European morning, the sterling by CHAPS into CLS’s account at the Bank of England, and HM Treasury recognizes CLS as a payment system the Bank supervises; the currencies outside CLS (the Indian rupee, the Taiwan dollar, the Brazilian real, the onshore Chinese yuan and many others) settle gross through the correspondents, so the Herstatt risk the FX Global Code asks the market to reduce is concentrated in the restricted and emerging currencies.
The economics and the balance sheet: the bank places the funds’ deposits largely at the Bank of England, where the reserves earn Bank Rate under the floor system, and the spread to the rate credited to the clients is its net interest income (see Billing); the custody clients’ deposits count as operational in the PRA’s liquidity coverage ratio (a 25% outflow assumption against 100% for the other deposits of financial clients), and the UK leverage ratio leaves out the claims on central banks matched by deposits in the same currency, so the custody deposits placed at the Bank add little to the leverage exposure; the FX revenue, the overdraft interest and the sweep fees complete the cash line, which in a year of high rates rivals the custody fees (illustrative).
Asset Servicing›Income
Income Collection: the Dividend From the RNS to the Registrar and CREST, the Contractual Credit, the REIT Distributions and the Claims
Income collection is the custodian’s service of receiving the dividends and the coupons on its clients’ securities and crediting them to the right accounts on the right day: the dividend announced on the RNS under the London Stock Exchange’s dividend procedure timetable, the projection sent to the clients with the MT564 and the dividend reinvestment option, the ex-date and the record date that fix the entitlements, the contractual credit at the opening of the payment date, the registrar’s payment through CREST to the custodian’s nominee on the register, gross of any UK tax, the REIT’s property income distribution taxed at 20% for some holders, the foreign income through the sub-custodians net of the local tax, the reconciliation, the market claims CREST raises on the trades open at the record date, and the confirmations and the tax vouchers.
Worked example, illustrative:client the custodian’s 2,500 clients; 1,200 accounts holding the worked dividend (illustrative)volume 1,500 income events a business day; GBP 120,000,000,000 of dividends and coupons collected a year (illustrative)worked event a FTSE 100 interim dividend of GBP 0.40 a share on 200,000,000 shares: GBP 80,000,000, no UK withholding; a REIT’s PID of GBP 0.10 on 50,000,000 shares (illustrative)dates the ex-date on a Thursday and the record date the Friday after under T+2; the payment date five weeks later; one day from October 11, 2027credit contractual income at the opening of the payment date in 40 markets, on receipt in the other 60; reversal after 15 business days (illustrative)reporting MT564 notices and pre-advices; MT566 confirmations; the monthly income statement; the consolidated tax vouchers
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The custodian credits the dividend on the payment date as if the money had arrived, and the registrar pays its nominee through CREST the same day. The service is a projection before the record date and a reconciliation after the payment date, with the REIT and foreign tax handled account by account.
The dates and the register: a UK company’s board declares an interim dividend alone and proposes the final dividend for the shareholders’ approval at the annual general meeting; the London Stock Exchange’s dividend procedure timetable puts the ex-dividend dates on Thursdays and the record dates on the Fridays after, so that under T+2 the buyer on the day before the ex-date is on the register at the record date; with the move to T+1 on October 11, 2027 the two dates fall on the same day. The register is the issuer’s, kept by its registrar (Computershare, Equiniti, MUFG Corporate Markets, illustrative), and the CREST member is the legal holder on it, usually the nominee company of a custodian or a broker, so the registrar pays the nominee directly through CREST. The gilts pay their coupons twice a year to the holders on the register seven business days before the payment date, and the Eurobonds through the ICSDs to the holders at the close of the business day before it.
Contractual and actual income: a custodian credits income on the payment date in the markets where the payments are reliable and arrive the same day (the contractual income list, revised yearly, 40 markets in the worked example), and on receipt in the others; the contractual credit is an advance the custodian funds and can reverse, so the list is a credit decision as much as a service, and the reversal clause is in every custody agreement. The authorised funds’ administrators accrue the dividend in the fund’s price on the ex-date whatever the custodian’s credit date, the depositary oversees the income and the distribution accounts under COLL, and the reconciliation between the custody and the fund records is a daily control on both sides.
The tax at source: a UK company deducts no tax from its dividends, so the gross and the net are the same for every holder and the UK is not a reclaim market for foreign investors; the exceptions are the property income distributions of the REITs and of the property authorised investment funds, paid net of 20% income tax unless the holder is entitled to gross payment, and the yearly interest paid by UK companies, taxed at 20% unless an exemption applies (the quoted Eurobond exemption for listed bonds; the gilts have paid gross since 1998). The dividend reinvestment plans and the scrip dividends are elections the custodian takes like any corporate action, and a company that declares in dollars offers a currency election through the registrar.
Claims and the market: CREST raises the market claims on the transactions open at the record date of a cash distribution and settles them between the members, and the ICSDs do the same for the Eurobonds; the UK did not adopt the CSDR’s settlement discipline regime, so a fail over a record date costs the late side the claim and its financing, and no cash penalty. The claims that remain (the trades settled outside CREST, the foreign markets without automatic claims) are the custodian’s claims desk’s work, aged like any receivable, and the income team, the tax team and the FX desk work from the same event record.
Asset Servicing›Tax
Withholding Tax: No UK Tax on Dividends, the REIT Declarations, the QI for the US Income, Relief at Source and the Reclaims Abroad
Tax services are the custodian’s work to make each client pay the right rate of withholding tax on its income, at home and abroad: the residence, the W-8 forms and the CRS and FATCA self-certifications of the beneficial owners, and the tax profile of each pension scheme, authorised fund and insurer; at home no UK withholding on dividends or gilt coupons and the declarations that let the REITs pay their property income distributions gross to the owners entitled to it; the London branch as a Qualified Intermediary for the US income, with its rate pools and its Form 1042; relief at source through the sub-custodians where the markets grant it, the reclaims filed with the foreign tax authorities where they do not, the EU-law claims through counsel, the CRS and FATCA reports to HMRC by May 31, and the EU’s FASTER directive from 2030.
Worked example, illustrative:documentation 15,000 sets of tax documents: residence, W-8 forms, CRS and FATCA self-certifications, powers of attorney (illustrative)UK income no withholding on UK dividends or gilt coupons; the REIT PIDs at 20% except for the owners declared for gross paymentUS income the London branch as Qualified Intermediary under the 2023 to 2028 agreement: pools at 0%, 15% and 30%worked reclaim an insurer’s German dividend of EUR 6,000,000: 26.375% withheld, 15% under the treaty, EUR 682,500 reclaimed from the BZSt (illustrative)reporting the QI’s Form 1042 by March 15; the CRS and FATCA reports to HMRC by May 31; FASTER from January 1, 2030fees relief at source and standard reclaims within the custody fee; GBP 60 a complex reclaim; 10% to 20% contingency on the EU-law claims (illustrative)
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The UK takes no tax from its dividends, so the custodian’s tax work is abroad: the rate a fund pays on its foreign income is the rate its documentation proves before the record date, and the rest is reclaimed, market by market, over months or years. At home the REIT declarations and the reports to HMRC complete the service.
The UK side: a UK company deducts no tax from its dividends (the UK individuals pay their dividend tax through self-assessment), and the gilts and the listed bonds pay their interest gross, so the foreign holders of UK securities receive the full amount and have nothing to reclaim. The exceptions are the property income distributions of the REITs and of the property authorised investment funds, paid net of 20% income tax unless the beneficial owner is a UK company, a UK pension scheme, an ISA manager or a charity entitled to gross payment, which the nominee declares to the REIT before the record date; a non-resident owner claims the excess over its treaty rate from HMRC. The custodian’s other duties to HMRC are reports: the CRS and the FATCA reporting under the International Tax Compliance Regulations 2015, by May 31 for the previous calendar year.
The Qualified Intermediary for the US income: a foreign bank or a foreign branch of a US bank can stand between its clients and the US payer as a QI (since 2001): it keeps the documentation under its local know-your-customer rules, aggregates its clients into rate pools, may take on the primary withholding responsibility, and is reviewed by an independent reviewer on the IRS’s terms; the current agreement (Rev. Proc. 2022-43) runs from 2023 to 2028 and also covers the dividend equivalents under Section 871(m). Under the US-UK treaty a UK resident pays 15% on portfolio dividends and a UK pension scheme nothing; the UK was the first country to sign a Model 1 FATCA agreement with the US, in September 2012, so its banks report their US accounts to HMRC, which passes them to the IRS.
Abroad: each market sets its own rate, relief and deadline: relief at source where the paying agent can see the beneficial owner’s residence (the forms collected through the chain before the record date), a refund where it cannot (Germany at 26.375% and Switzerland at 35% are the main reclaim markets), and full exemption for some owners under some treaties (the pension schemes, the central banks). The refunds take from a few months to several years and the time limits run from two to five years (illustrative), so the custodian’s reclaim inventory is a book of receivables by market and by age that the clients’ auditors test; the dividend-stripping cases in Germany and Denmark (cum-ex, cum-cum) made the authorities stricter on beneficial ownership and slower to pay.
The EU reforms and the EU-law claims: the FASTER directive, adopted on December 10, 2024 and to be transposed by December 31, 2028, applies from January 1, 2030 with a common digital tax residence certificate, national registers of certified financial intermediaries reporting the payment chain in a standard form, and either relief at source or a quick refund within 60 days; the large EU intermediaries must register and the others, a UK branch among them, may ask to. Beside the treaty claims, the EU-law claims recover the tax a member state charged foreign funds and pension schemes above its own under the free movement of capital, opened by the EFTA Court’s Fokus Bank ruling (2004) and the Court of Justice’s Santander (2012) and DFA (2014) judgments; the UK owners keep the right as third-country investors since 2021, and the claims are slow, uncertain and contingent.
Corporate Actions: a Scheme of Arrangement and a Contractual Offer Under the Takeover Code, the Acceptance Into Escrow and the Payment Through CREST
Corporate actions processing is the custodian’s service of telling its clients about every event on the securities they hold, taking their decisions and carrying out the result: a recommended acquisition by scheme of arrangement, mandatory once the court sanctions it, and a contractual offer the holders accept or not, both announced under Rule 2.7 of the Takeover Code; the golden record the custodian builds from the RNS, the CREST announcement, the vendors and the documents; the MT564 notification and the client’s acceptance by MT565 before the custodian’s deadline, which comes before the market’s; the acceptance by TTE instruction into the receiving agent’s escrow account in CREST; the elections abroad through the sub-custodians; the offer turned unconditional and the buyer protection; the payment through CREST within 14 days; the entitlements confirmed by MT566; and the missed acceptance and who pays for it.
Worked example, illustrative:volume 60,000 events a year across 100 markets, about 20% voluntary or with options; 600,000 notifications to the clients (illustrative)mandatory event a recommended acquisition by scheme of arrangement at GBP 12.00 a share; 30,000,000 shares in 400 accounts (illustrative)voluntary event a contractual cash offer at GBP 5.20 a share; 20,000,000 shares in 300 accounts; 14,000,000 accepted by TTE into escrow (illustrative)timetable the Code’s offer timetable: the document within 28 days, Day 21 first closing, Day 60 unconditional date, 14 days open after; the scheme’s court meeting and sanctionsources the RNS and the documents, the CREST announcement, two vendors’ feeds, the sub-custodians’ MT564; one golden record per eventliability the custodian pays for its own missed instruction; a late client acceptance is taken on best efforts at the client’s risk
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A UK offer reaches the custodian through the RNS, CREST and the documents and leaves it as one notice to each entitled account, with a deadline ahead of the receiving agent’s. The scheme is processed for the clients; the contractual offer waits for their acceptances, sent into escrow by TTE, and an acceptance lost on the way is the custodian’s to pay for.
Mandatory and voluntary: a mandatory event happens to every holder (a cash dividend, a share consolidation, a scheme of arrangement once sanctioned, a redemption), a mandatory event with options gives a choice and a default (a scrip dividend, a scheme with a loan note or a share alternative), and a voluntary event happens only to the holders who act (a contractual offer, a tender, a rights issue or an open offer, where the nil-paid rights are credited in CREST and taken up before 11:00 on the last day, a conversion); the ISO 15022 and ISO 20022 event codes and the UK market practice for corporate actions classify each event, and the classification decides whether the custodian must take an answer from its clients or only inform them.
The golden record exists because no single source is complete and right: the offer and scheme documents are the law, the RNS carries the announcements the Code and the listing rules require, CREST publishes the events on its securities, the vendors cover the world with different timing and coding, and the sub-custodians report what the local market does; the custodian’s team compares them, resolves the differences with the receiving agents and the registrars and publishes one version to its clients and its own books, from two or three centers to cover the time zones.
The Takeover Code and the schemes: the City Code, administered by the Takeover Panel, sets the timetable of a contractual offer from the Rule 2.7 announcement: the offer document within 28 days, the first closing date at least 21 days after it, all the conditions to be met by the unconditional date, Day 60, under the rules in force since 2021, the right of the accepting holders to withdraw until then, the offer open at least 14 days after it turns unconditional, the consideration paid within 14 days, and the squeeze-out of the rest under the Companies Act once the bidder holds 90% of the shares the offer was for. A scheme of arrangement transfers every share at once when the court sanctions it after the court meeting (75% in value and a majority in number of the holders voting) and the general meeting, so most recommended UK takeovers use one, and the holders decide by their votes at the two meetings.
Deadlines and liability: the custodian sets its own deadline ahead of the market’s so it can aggregate the acceptances and send the TTE instruction or instruct the sub-custodian in time, typically two business days ahead in the UK and three to five abroad (illustrative); the custody agreement makes the custodian liable for its negligence (a notice not sent, an acceptance not passed on), the client for its own lateness, and lets the default apply to the silent. The UK did not adopt the CSDR’s settlement discipline, and the buyer protection of the market practice is the way a purchase pending at the deadline takes part in an offer; missed and wrong elections remain a recurring source of operational losses in custody, so each voluntary instruction is checked by a second person and reconciled to the escrow balance in CREST.
Asset Servicing›Proxy Voting
Proxy Voting: the Nominee on the Register, the Ballots and the Votes Through the Proxy Agent, the 48-Hour Deadline, the Foreign Meetings and Stewardship
Proxy voting support is the custodian’s service of carrying the votes attached to its clients’ shares from the company’s notice of meeting to the managers and back: the voting authority recorded on each account, the notice sent to the custodian’s nominee as the registered holder, the positions sent to the proxy agent (Broadridge or Proxymity, illustrative), the ballots on the managers’ voting platforms with the proxy adviser’s research, the votes cast before the cut-off and lodged with the registrar in the nominee’s name 48 hours before the meeting, the court meeting of a scheme with its headcount, the foreign meetings through the sub-custodians with their earlier cut-offs, powers of attorney and share blocking, the vote confirmation and the section 793 notices, and the voting records under COBS 2.2B and the UK Stewardship Code.
Worked example, illustrative:volume 12,000 shareholder meetings a year across the clients’ holdings, 70% of them outside the UK (illustrative)worked meeting a FTSE 100 annual general meeting with 15 resolutions; 250,000,000 shares in 1,500 accounts voted by 90 managers (illustrative)chain the nominee on the register; the positions to the proxy agent; the ballots on the managers’ platforms; the votes to the registrar 48 hours before the meetingresearch the managers’ policies at a proxy adviser (ISS or Glass Lewis, illustrative); the stewardship teams on the contested itemsabroad the sub-custodians and the local agents; cut-offs five to ten days before; powers of attorney; share blocking in a few marketsreporting the vote confirmation on request; the voting records under COBS 2.2B; the trustees’ implementation statements; the Stewardship Code 2026
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The managers decide the votes and the custodian’s nominee casts them, as the shareholder on the register, through the proxy agent to the registrar before the 48-hour deadline. Every link must match the holding at the voting record time, and the shares lent or blocked are the votes that are lost.
The chain of authority: the registers of the UK listed companies show the nominee companies of the custodians and the brokers, the CREST members, as the holders, so the company sends its notice to the nominee and the nominee votes; the Companies Act lets a member appoint several proxies and exercise its rights differently for different owners, sets the 21 clear days of notice for an annual general meeting, limits the proxy deadline to 48 hours before the meeting (excluding non-working days), and the Uncertificated Securities Regulations fix the voting record time at no more than 48 hours before it. The proxy agents (Broadridge’s global service, Proxymity’s platform linking the registrars to the investors, illustrative) carry the ballots to the managers and lodge the votes through CREST or the registrars’ platforms, and the retained SRD II rules set the standards for the transmission of the information, the identification of the shareholders and the confirmation of the votes.
The institutional vote: the FCA’s COBS 2.2B, from SRD II, requires the asset managers to publish an engagement policy and how they voted, with the significant votes, on a comply or explain basis; the UK Stewardship Code of the Financial Reporting Council (2010, revised in 2012 and 2020, and the Code 2026 published in June 2025 and in effect from January 1, 2026) sets the expectations for the owners, the managers and the service providers that sign it, including the proxy advisers; the proxy advisers themselves disclose their code of conduct and their methods under the 2019 regulations. The pension scheme trustees set their voting policy in the statement of investment principles and report on it each year in the implementation statement, and some large index managers let the investors in their pooled funds choose a voting policy for their share of the votes.
The foreign meetings: outside the UK the chain is longer (the custodian, the sub-custodian, the local CSD or the registrar), the cut-offs are earlier and the rules differ: in the EU the Shareholder Rights Directive of 2007 introduced the record date and ended share blocking for the companies registered there, and SRD II (applied since 2020) added the identification of the shareholders on request, the transmission of the information in a standard form and the confirmation of the votes; the markets with registered shares re-register the voted positions, some require a power of attorney or the disclosure of the beneficial owner, and a few still block the shares. The custodian publishes each market’s requirements so the managers can decide where a vote is worth its cost.
The lending link and the schemes: a share lent over the voting record time is a vote the owner did not cast, so the Stewardship Code’s signatories disclose their lending and recall policies, and the lending agents recall before the significant meetings on the owners’ standing instructions. The scheme of arrangement adds the headcount: the majority in number of the holders voting at the court meeting counts the nominee as one holder for and one against when it votes both ways, and the court looks at how the count was reached before it sanctions the scheme; the Digitisation Taskforce’s proposals of 2025 to end the paper certificates and let the companies see through the nominees would change the chain the votes travel.
Securities Lending and Collateral›Agency Lending
Agency Securities Lending: the Custodian Lends Its Clients’ Securities Under the GMSLA, Takes the Collateral in Triparty and Shares the Fee
Agency securities lending is the custodian lending the securities it holds for its clients, as their agent, to the banks and dealers that need them, against collateral and for a share of the revenue. The lender signs the authorization agreement with its express consent under CASS 6 (the depositary at the manager’s request for an authorised fund, under COLL 5.4); the agent signs the GMSLA with each borrower, publishes its availability on EquiLend, allocates each loan across the lenders that hold the stock, delivers the shares in CREST free of payment with the stock lending relief against collateral allocated at the triparty agents (105% in the example), reinvests the cash of the minority of cash loans, marks every loan daily and reconciles on Pirum, recalls for a sale or a vote, stands behind the borrower’s default with its indemnity, splits the revenue 85/15 (illustrative) and reports every loan under UK SFTR by T+1.
Worked example, illustrative:program GBP 750,000,000,000 of lendable assets from 400 lenders; GBP 75,000,000,000 on loan (illustrative)borrowers 30 approved banks and dealers under the GMSLA; their prime brokerage and securities finance desks; the agency lending disclosurecollateral mostly non-cash at the triparty agents: gilts and euro government bonds at 102%, equities at 105% to 110% (illustrative)reinvestment GBP 6,000,000,000 of cash in the money funds and short pools; 3.98% earned, 3.75% rebate on a sterling loan (illustrative)economics GBP 150,000,000 a year gross, 0.20% on loan; the fee split 85/15; the borrower default indemnity (illustrative)rules CASS 6 consent; COLL 5.4 for the authorised funds; the GMSLA under English law; UK SFTR reporting by T+1
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The lending agent puts the securities its clients hold for the long term to work with the borrowers that need them, and earns a share of the revenue for running the loans, the collateral and the marks. In London the collateral is mostly securities held at the triparty agents, and the agent’s indemnity covers the lender against the borrower’s default.
The legal chain: the lender and the agent sign the securities lending authorization agreement, which carries the lender’s guidelines and the indemnity; the agent and each borrower sign the GMSLA, the ISLA standard under English law, the agent acting for disclosed principals: under the 2010 version the securities and the collateral pass outright by title transfer and come back as equivalent securities, with the manufactured dividends paid to the lender, and the 2018 security interest version lets the borrower pledge its collateral instead, which eases its capital and liquidity ratios. CASS 6 requires the express prior consent of a client before its safe custody assets are lent; an authorised fund lends under COLL 5.4, through its depositary at the manager’s request; a pension scheme lends under the trustees’ statement of investment principles; the UK short selling regime’s locate drives much of the borrowers’ demand.
The collateral and the revenue: most European loans are against securities (gilts, euro government bonds, main-index equities) held at the triparty agents, so the revenue is a fee, a few basis points a year for a general collateral stock and many times more for a hard-to-borrow one; the cash loans, a minority, earn the spread between the reinvestment yield and the rebate paid to the borrower, and the lenders, who bear the reinvestment risk, keep their pools short since the losses of 2008. When Lehman Brothers International (Europe) failed in September 2008, the agents closed out its loans, sold the collateral and bought the securities back for their lenders, and the indemnities covered the shortfalls; the fee split runs from 80/20 to 90/10 by the size and the quality of the lender’s inventory, and the largest lenders also auction exclusive access to their portfolios.
The market: the borrowers are the prime brokers covering their hedge fund clients’ shorts, the dealers covering their settlements and their market making, the ETF and the derivatives desks; the trading runs on EquiLend and by chat and phone for the specials, the post-trade on Pirum (the marks, the returns, the reconciliations, the collateral), the deliveries in CREST with the stock lending relief from the stamp duty reserve tax and through the sub-custodians abroad, and the collateral through the triparty agents (Euroclear Bank, Clearstream and the custody banks); the custody banks, a few specialist agents and the lenders’ own desks compete for the programs, and the data vendors benchmark the lenders’ utilization and returns against their peers.
Transparency and stewardship: UK SFTR, onshored from the EU regulation, requires both sides of every securities loan, repo and margin loan to report it to a trade repository by T+1 with its collateral and reuse, the UK having removed the duty for the non-financial counterparties; the authorised funds describe their lending in the prospectus and the annual report. The UK Stewardship Code has made the recall for votes a standing policy question, so many lenders hold or recall their shares before the meetings of their largest holdings, and the move to T+1 on October 11, 2027 brings the recalls for sales forward to the trade date under the taskforce’s code.
Tri-Party Repo in Europe: the Custodian as Agent Between the Cash Investors and the Dealers, the ICSDs Beside It and the Gilt Repo Market
Tri-party collateral management is the custodian acting as the agent between the two sides of a repo: it holds the collateral on its own books, checks it against the cash investor’s eligibility set, allocates and values it, and moves the cash and the securities between the accounts while the credit risk of the trade stays with the two sides. The sets are agreed once under the GMRA and the service agreement; each morning the trades are agreed and matched, the cash arrives by CHAPS and the collateral through CREST and the ICSDs, the engine allocates in real time and in cycles, and the dealers substitute through the day; Euroclear Bank and Clearstream run the largest triparty services beside the custody banks’, the gilt repo market clears at LCH RepoClear and settles in CREST with the £GC baskets by DBV, the Bank of England stands behind it with its repo facilities, and every repo is reported under UK SFTR.
Worked example, illustrative:book GBP 400,000,000,000 of collateral on the platform; 120 dealers and 600 cash investors and lenders (illustrative)example a sterling money fund lends GBP 3,000,000,000 overnight to a dealer at 3.93% against GBP 3,060,000,000 of gilts (illustrative)eligibility sets per investor and dealer: gilts at 102%, corporates at 105%, equities at 110%; concentration limits (illustrative)cycle the trades agreed and matched in the morning; allocation in real time and in cycles; substitutions through the day; the overnight unwind the next morninggilt repo interdealer repo cleared at LCH RepoClear and settled in CREST; £GC by DBV; the Bank of England’s repo facilitiesreporting the allocations to both sides daily; UK SFTR by T+1 with the collateral; a fee on the dealers’ collateral
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The tri-party agent holds the collateral on its own books and moves it between the cash investors and the dealers with little crossing CREST or the ICSDs. In Europe it shares the market with Euroclear Bank and Clearstream, and the gilt repo market around it clears at LCH with the Bank of England behind it.
Several agents: the European tri-party market is served by the two ICSDs, Euroclear Bank and Clearstream Banking Luxembourg, which hold most of the euro government and supranational bond collateral in their own books, and by the custody banks, whose platforms hold the equities and the bonds in their custody accounts at CREST, the ICSDs and the sub-custodians; the same engine serves repo, securities lending and margin, allocating collateral to a cash investor, a lender or a secured party; in the US market a single clearing bank has been the tri-party agent since 2019, and the custody banks with a US platform offer their clients both.
The collateral engine and the economics: the eligibility sets (the assets, the margins, the concentration limits), the optimization (the cheapest eligible collateral to each set, the most constrained first), the vendor prices and the daily marks are the product; the dealers pay a fee on their collateral balances, the cash investors use the service at little or no cost, and the agent gives little intraday credit; the cash investors are the sterling and euro money funds, the securities lenders’ cash, the corporate treasuries and the central banks and sovereign funds, and the GMRA, the ICMA standard under English law, is the contract between the two sides.
The gilt repo market: the dealers and the GEMMs finance their gilt positions in repo, most of the interdealer trades cleared at LCH RepoClear and netted into one delivery per gilt per day in CREST, the general collateral traded as the £GC baskets allocated by CREST’s delivery by value; the LDI funds of the pension schemes borrow cash against gilts to hold their leveraged hedges, and the gilt market’s stress of September 2022, when the margin calls on those positions forced sales, led to the Bank of England’s purchases, to the resilience standard that LDI funds withstand a 250 basis point rise in yields, and to the Contingent NBFI Repo Facility opened in 2025.
The rules and the reporting: UK SFTR requires both sides of every repo to report it to a trade repository by T+1 with its collateral and to disclose any reuse; the sterling money funds follow the UK money market fund rules on the eligible collateral and their liquidity; the agent bank is authorized by the PRA, holds the clients’ securities under CASS 6 and the contractual terms of the service agreement, and is tested on its collateral controls in its ISAE 3402 report; the Bank of England’s operations under the Sterling Monetary Framework settle through CREST, and the Bank watches the repo data for the leverage of the non-banks.
Segregated Initial Margin: the Third-Party Custodian for Uncleared Derivatives Under the UK EMIR Margin Rules, From the Credit Support Deed to the Default
Third-party custody of initial margin is the custodian holding the collateral that a swap dealer and its counterparty post to each other under the UK EMIR margin rules for uncleared derivatives, in segregated accounts that neither side can use. A pension scheme’s LDI fund above the EUR 8,000,000,000 test and its dealer sign the ISDA Credit Support Deed under English law and one account control agreement per direction; the eligible collateral and the rules’ haircuts are coded at the custodian; each night both sides compute ISDA SIMM from their sensitivities and call each other through Acadia; the gilts are delivered free of payment in CREST into the pledgor’s segregated account and reported daily to the secured party; the excess is released with the secured party’s consent, and in a default the notice of exclusive control turns the account over to the secured party while the defaulter’s counterparty recovers its own posted margin.
Worked example, illustrative:client a DB pension scheme’s LDI fund; GBP 18,000,000,000 of uncleared swaps with 5 dealers (illustrative)rules the UK EMIR margin rules of the PRA and the FCA; above EUR 8,000,000,000 since September 1, 2022; EUR 50,000,000 threshold; collection by the next business daydocuments the ISDA 2018 Credit Support Deed for IM (English law); an account control agreement per direction; the legal opinionsexample SIMM of GBP 230,000,000 less a GBP 40,000,000 threshold: GBP 190,000,000 each way; GBP 198,000,000 of long gilts at a 4% haircut (illustrative)collateral cash, gilts and high-grade government bonds at 0.5% to 4%, other bonds at 1% to 8%, main-index equities and gold at 15%; plus 8% for a currency mismatch; no reusefees a custody fee of 1bp to 3bp a year on the collateral held and a fee per account (illustrative)
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Initial margin is posted by both sides of an uncleared derivative and held where neither can use it, so the custodian’s service is the segregation and the control of who may instruct the account. Its work is daily (the eligibility, the haircuts, the reports to both sides) and its moment of truth is the default, when a notice turns the account over to the secured party.
The rules and the phases: the BCBS-IOSCO framework of 2013 (revised in 2015 and 2020) became the EU’s margin standards under EMIR in 2016, applied from February 4, 2017 to the largest groups and from March 1, 2017 for the daily variation margin; initial margin came in by phases of average aggregate notional down to EUR 8,000,000,000 on September 1, 2022, and the UK onshored the standards at its exit from the EU, now held as PRA and FCA rules. The physically settled FX forwards and swaps count toward the test and carry no IM; the amendments the PRA and the FCA published on November 27, 2025 made the exemption of the single-stock and index options permanent, let two parties that fall below the threshold stop exchanging IM from the next year end and return it, and let a UK firm use its foreign counterparty’s calculation periods.
The custodial models: in the third-party model each pledgor keeps its posted IM in a segregated account at a custodian it chooses and selects the collateral itself; in the triparty model the custodian, or Euroclear Bank or Clearstream, also acts as collateral agent, selecting the eligible collateral from the pledgor’s holdings against the agreed requirement with the same engine it runs for repo and lending; the account control agreement sets who instructs before and after a notice, the custodian’s response time, its standard of care and its fees, under English law with the security interest of the Credit Support Deed, and the BCBS-IOSCO statement of March 2019 that the documents are needed only once a relationship nears the threshold spared many of the smaller pairs the work.
SIMM and the call: ISDA’s Standard Initial Margin Model (in use since 2016) is computed from the sensitivities of each trade in the CRIF format, with the risk weights and the correlations ISDA recalibrates regularly; the alternative, the rules’ grid of 1% to 15% of notional by asset class and maturity, is rarely used because it ignores the netting; the calls, the comparisons and the disputes run on Acadia, and a persistent difference between the two sides’ numbers is resolved trade by trade in the sensitivities. For an LDI fund the inflation swaps, outside the clearing obligation and often left bilateral, carry most of the SIMM.
The economics: for a pension scheme the cost of posting IM is the gilts taken out of the portfolio, the same gilts its LDI fund would use in repo to meet a call on its swaps, so after the gilt market’s stress of September 2022 and the resilience standard that followed, the IM competes with the liquidity buffer for the scheme’s gilts; the clearing exemption of the pension schemes, extended to 2027, keeps more of their interest rate swaps bilateral and in scope of these rules. For the custodian the IM accounts are a fee business in basis points of the balances, built on the custody books and the collateral engine it already runs for repo and lending.
Fund Administration›Daily Price
The Daily Price of a UK OEIC: the Valuation Point, the Single Price, the ACD’s Box, the Depositary’s Checks and the Pricing Errors
The custodian, as the fund administrator of an authorised corporate director, strikes the daily single price of a UK OEIC under the FCA’s COLL rules: the positions and the cash from the depositary’s custody books, the deals of the platforms and the direct investors from its transfer agency, the income and the charges, the prices at the 12:00 noon valuation point with the ACD’s fair values, the dilution adjustment that swings the price on a day of large flows, the price published to the platforms and the data vendors, the ACD’s box and the net cancellation with the depositary, the depositary’s checks, the 0.5% pricing error rule, and the reports, the assessment of value and the audit.
Worked example, illustrative:fund a global equity OEIC (a UK UCITS) of a London manager: GBP 5,000,000,000, income and accumulation classes, 900 holdings in 25 markets (illustrative)price a single price at the 12:00 noon valuation point: GBP 2.4510 a share before the swing, GBP 2.4485 after it; published by 3:00 p.m. (illustrative)dealing GBP 18,000,000 bought and GBP 78,000,000 redeemed on the day, net 1.2% of the fund; the ACD’s box nets the dealscharges the ACD’s annual charge at 0.60% and the other charges at 0.08% a year, GBP 93,150 a day; the income and the capital accounts kept aparterrors 0.5% of the price as the threshold: reported to the FCA, the fund and the investors compensated; below it, minimal if the controls are soundfee 1.5bp a year of the fund for the accounting and the pricing, GBP 750,000; the depositary’s fee apart, paid by the fund (illustrative)
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An OEIC’s price is a daily accounting close compressed into the early afternoon: the positions and the cash from the custody books, the deals from the transfer agency, the noon prices from the vendors, and the fair values and the swing from the ACD, checked and struck by 2:00 p.m. The depositary tests the price and the box after the fact, and COLL’s 0.5% threshold decides when an error is reported and compensated.
The pricing rules: COLL 6.3 sets how an authorised fund is valued and priced: the valuation points written in the prospectus (at least one each business day for a daily dealing fund; a UK UCITS must deal at least twice a month), forward pricing at the next valuation point after a deal is accepted, the scheme property at mid for a single-priced fund, and a fair value price where no reliable price exists or the last price no longer reflects the ACD’s best estimate; the dual pricing of the old unit trusts, with a bid and an offer price, has largely given way to the single price the OEICs brought, swung under COLL 6.3.8 by a dilution adjustment on the days of large net flows, or kept still with a dilution levy charged on the large deals; the 12:00 noon valuation point common in the UK leaves the US market shut and Asia closed, so the fair value pricing of the overseas holdings carries more weight than in the US model of a 4:00 p.m. close.
The ACD and its box: the authorised fund manager (the authorised corporate director of an OEIC, the manager of a unit trust, the operator of an authorised contractual scheme) issues and redeems the shares; dealing as principal, it buys and sells the investors’ shares through its box and has the depositary issue or cancel only the net, with COLL 6.2.8 forbidding a negative box and the depositary checking the box records; the box used to earn the managers the spread of the dual price and the price movements between valuation points, and many ACDs now run a nil box or deal as agent; the optional direct to fund model of the FCA’s policy statement of April 30, 2026 lets the investors deal with the fund itself, without the box (see Transfer Agency).
The depositary: every authorised fund has a depositary (the trustee of a unit trust), independent of the ACD, with three duties set by COLL 6.6 and, for a UK UCITS, by the depositary rules of COLL 6.6B: the safekeeping of the assets, with liability for the loss of the assets held in custody, the monitoring of the fund’s cash flows, and the oversight of the ACD’s pricing, dealing, box, investment limits and income allocation; it may sit in the same group as the administrator with the two functions separated, it reports to the FCA a pricing error of 0.5% or more of the price, and it may treat a smaller error as minimal when the ACD’s controls are sound; a few large banks act as the depositary of most UK authorised funds, paid by the funds.
The reports, the income and the economics: the administrator produces the half-yearly and annual reports (within two and four months of the period end), the distribution tables and the tax vouchers: the interest distributions of the funds with more than 60% in interest-bearing assets, paid without tax deducted since April 6, 2017, and the dividend distributions of the others, with the income equalization that returns to a share bought during the period, as capital, the income included in its price; the fund pays no tax on its capital gains and corporation tax at 20% on its taxable income other than the UK dividends; since September 30, 2019 the ACD’s board, with at least two independent members making up a quarter of it, publishes an assessment of value of each fund; the administration is priced in basis points of the fund with a minimum per fund, often bought with the depositary and the transfer agency of the same bank, from centers in London, Edinburgh and Dublin.
Fund Administration›Hedge Funds
Hedge Fund Administration for a London Manager: the Cayman Master-Feeder, the Independent NAV, the Series, the Depositary-Lite and the Reporting Fund
The custodian administers a London manager’s Cayman master-feeder hedge fund from its Dublin unit as the independent administrator: the subscriptions with the anti-money laundering checks the funds delegate to it, the manager’s trades and the London primes’ and counterparties’ statements reconciled daily, the depositary-lite checks a full-scope UK AIFM arranges for a non-UK fund, the month-end prices taken from sources independent of the manager, the NAV of the master and of each feeder, the series accounting that gives each investor its own performance fee and high-water mark, the reconciliation with the manager’s shadow NAV, the statements, the redemptions under the gate, the year-end crystallization, the audit, the Annex IV data and the reporting fund figures for the UK investors.
Worked example, illustrative:funds a Cayman master fund with a Cayman feeder company and a Delaware feeder LP; GBP 4,000,000,000 of net assets; 250 investors (illustrative)manager a London LLP authorized by the FCA as a full-scope UK AIFM; the funds marketed in the UK under the national private placement regimeportfolio European shares long and short, many through CFDs and swaps; credit and CDS; futures; two London primes and six ISDA dealersNAV monthly: the estimate on business day 3, the final on day 8; the shadow NAV reconciled within 5bp; the depositary-lite checksfees 1.5% management fee; 20% performance fee above each series’ high-water mark, crystallized on December 31; reporting fund statusadministration the custodian’s hedge fund unit in Dublin, regulated by the Central Bank of Ireland; 3bp a year of net assets, GBP 1,200,000 (illustrative)
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The administrator is the hedge fund’s independent control: it prices the book without the manager, keeps the investor register and the AML files, and computes a performance fee per series. The manager’s shadow NAV and the depositary-lite checks test it every month, and the UK investors’ tax depends on the reporting fund figures it produces.
The London manager and the offshore fund: most London hedge fund managers are LLPs authorized by the FCA as full-scope UK AIFMs and run their funds from Cayman (a master with feeders) or from Ireland (an ICAV under the Central Bank’s regime for qualifying investors), with an Irish or Luxembourg feeder for the European investors; a non-UK fund is marketed to UK professional investors under the national private placement regime after a notification to the FCA, with the AIFM’s annual report, its disclosures to the investors and its Annex IV reports, and with the depositary-lite duties (the cash monitoring, the safekeeping checks and the oversight) where no full depositary is appointed; the Cayman funds register with CIMA under the Mutual Funds Act and file their audited statements and the fund annual return within six months of the year-end.
The administrator and where it sits: the institutional investors’ operational due diligence asks for an independent administrator, a recognized auditor and the assets at the primes and the custodians, and the administrator’s NAV, register and statements are the evidence they rely on; the London managers’ funds are administered from Dublin as often as from London or the Channel Islands, where the custody banks and the specialist administrators run large hedge fund units under the Central Bank of Ireland or the local regulator, with the client teams in London; the larger administrators also run the managers’ middle office, the Annex IV data, the investor services and the depositary-lite.
The fee per investor and the manager’s tax: the management fee (1.5% here, 2% in older terms) and the performance fee (20% above a high-water mark, sometimes a hurdle) are charged on each investor’s own gains although the investors enter at different NAVs, so the offshore funds use series accounting or an equalization method and the onshore partnerships the capital accounts; the fee crystallizes at the year-end and on the redemptions; the manager’s members are taxed in the UK on their profit shares as income, the disguised investment management fee rules keeping a performance fee from being turned into a capital gain, and the investment manager exemption keeps the fund outside UK tax on the trading the London manager does for it when the manager acts independently, at a customary fee and in the ordinary course of its business, with the 20% rule on its own interest in the fund.
The investors, the AML and the reporting fund: the administrator runs the onboarding and the anti-money laundering checks as the funds’ delegate (the Cayman regulations require each fund to name an AML compliance officer, a money laundering reporting officer and a deputy, natural persons, often provided by the administrator); the FATCA and CRS classifications and reports come from the same files; the UK taxable investors need the fund to hold reporting fund status, since their gains on a fund without it are offshore income gains taxed at income tax rates, so the administrator computes the reportable income of each class every year, including the part not distributed, and reports it to the investors and to HMRC within six months of the period end; the liquidity terms (the notice, the gates, the side pockets, the suspensions) are applied as the documents write them, and the manager’s shadow NAV, kept in-house or by a second provider, is the standing check on the administrator.
Fund Administration›Private Markets
Private Equity Fund Administration: the English Limited Partnership, the Capital Calls, the Valuations, the Depositary, the Waterfall and the Carried Interest
The custodian administers a London manager’s buyout fund, an English limited partnership designated a private fund limited partnership: the commitments of 90 limited partners and their KYC, the deals funded first on the sterling subscription line and then by capital calls, the funding matched and the capital accounts kept, the companies valued each quarter by the AIFM’s valuation function under the IPEV guidelines, the checks of the fund’s specialist depositary, the quarterly reports, the exits and the whole-of-fund waterfall with the preferred return, the catch-up and the carried interest, the clawback test and the UK carried interest regime of 2026, the annual report and the partnership return.
Worked example, illustrative:fund a buyout fund, an English limited partnership designated a private fund limited partnership: GBP 3,000,000,000 from 90 LPs; a 10-year term (illustrative)manager a London LLP authorized as a full-scope UK AIFM; the GP an English limited partnership; a specialist depositary for the closed-ended fundterms 2% a year on commitments as the GP’s priority profit share; 8% preferred return, 100% catch-up, 20% carried interest; whole of fundportfolio 10 companies; the first bought for GBP 300,000,000 of equity and sold in year 5 for GBP 900,000,000 (illustrative)financing a GBP 450,000,000 subscription line at SONIA plus 200bp on the uncalled commitments; each drawing repaid within 180 days (illustrative)administration the custodian’s private markets unit; 5bp a year of commitments, GBP 1,500,000 (illustrative)
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A private equity fund is administered as a ledger of obligations: the LPs’ commitments called and returned, the preferred return owed to them and the carry earned by the GP. The waterfall sets the GP’s pay, the clawback corrects it at the end, the depositary watches the cash and the title, and the quarterly marks are what the LPs see in between.
The vehicle: a London buyout fund is usually an English limited partnership under the Limited Partnerships Act 1907, registered at Companies House, without legal personality and transparent for tax, with a Scottish limited partnership, which has legal personality, often used for the carried interest vehicle; since April 6, 2017 a fund partnership can be designated a private fund limited partnership, so its LPs need make no capital contribution and can take part in the fund’s governance on a list of permitted actions without losing their limited liability; the manager is an LLP authorized by the FCA as a full-scope UK AIFM, and the management charge is usually taken as the GP’s priority profit share out of the fund’s profits, which keeps it outside VAT; the administrator keeps for each LP the commitment, the contributions, the unfunded commitment, the distributions (the recallable ones apart) and the capital account.
The valuations and the depositary: the AIFM values the companies each quarter at fair value with the market approach (the multiples of comparable companies and transactions), the income approach (the discounted cash flows) and the calibration to the entry price, following the IPEV guidelines, through a valuation function independent of the deal team or an external valuer under the UK AIFM rules; the FCA’s review of private market valuation practices, published in March 2025, asked the managers to strengthen the independence of the function, the handling of the conflicts and the documentation of the judgments; a UK fund managed by a full-scope AIFM needs a depositary, and for a closed-ended fund with no redemption rights for five years that invests mainly in company shares the depositary can be a specialist firm in place of a bank, verifying the ownership, monitoring the cash and overseeing the valuations and the distributions.
The waterfall and the carry: the whole-of-fund (European) waterfall is the London standard: the carried interest partnership earns carry only after the LPs have all their contributions back with the preferred return, then catches up to its 20%; the deal-by-deal (American) waterfall pays earlier and needs the clawback more; the clawback is net of the tax the carry holders paid, so an escrow of part of the carry and the principals’ guarantees secure it; the UK taxed carried interest as a capital gain at 28% until April 5, 2025 and at 32% in the 2025 to 2026 tax year, and from April 6, 2026 as trading profit under income tax, with 72.5% of the qualifying carried interest (an average holding period of at least 40 months) brought into charge, an effective 34.075% at the additional rate, so the administrator’s holding period data now feeds the carry holders’ tax returns.
The financing, the reporting and the tax: the subscription line, priced on SONIA, lets the GP fund the deals at completion and call the capital later and less often, which raises the early IRR, so the ILPA Performance Template and the LPs’ own policies ask for the IRR with and without it; the UK LPs read the reports on the ILPA templates of January 2025 or the Invest Europe guidelines; the AIFM’s annual report is due within six months of the year-end with the remuneration disclosures, and the Annex IV reports go to the FCA; the partnership return gives each LP its share of the income and the gains, and the UK pension schemes and the sovereign funds pay no UK tax on them; the slower exits since 2022 turned the LPs’ attention to the gap between the marks and the sale prices, to the continuation funds and to the NAV facilities, and the LTAF opened the same assets to the pension savers (see LTAF).
Fund Administration›LTAF
A Long-Term Asset Fund for Pension Savers: the Monthly Dealing, the Notice Period, the External Valuer and the Depositary
The custodian administers a Long-Term Asset Fund, the FCA’s authorised open-ended fund for illiquid assets, and acts as its depositary in a separate business: the fund authorized under COLL 15 as an authorised contractual scheme, the monthly subscriptions of the DC pension default funds, the capital calls of the underlying funds paid from the fund’s account, the quarterly NAVs rolled forward, the external valuer’s monthly valuation, the monthly price and the units issued at it, the depositary’s oversight of the valuation, a redemption on 90 days’ notice, and the reports.
Worked example, illustrative:fund an LTAF set up as a co-ownership authorised contractual scheme: GBP 1,200,000,000 in private equity, private credit and infrastructure (illustrative)investors the default funds of the DC master trusts and the insurers’ workplace schemes; a few wealth platforms for advised clientsdealing monthly at GBP 1.0850 a unit; GBP 40,000,000 subscribed in the month; redemptions on at least 90 days’ noticevaluation monthly by an external valuer appointed by the AFM; the underlying funds rolled forward from their quarterly NAVslimits borrowing up to 30% of NAV; a liquidity sleeve of 15% (illustrative); the DC schemes’ charge cap of 0.75% a yearfees the administration at 4bp and the depositary at 2bp a year, GBP 720,000 in all, paid by the fund (illustrative)
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An LTAF turns illiquid assets into a fund that DC pension schemes can hold in their default funds: a monthly price built from quarterly valuations, units dealt once a month and redemptions on at least 90 days’ notice. The administrator builds the price, the external valuer and the depositary check it, and the notice period buys the time the assets need to be sold.
The vehicle: the FCA created the Long-Term Asset Fund in its rules of October 2021, in force from November 15, 2021, as an authorised open-ended fund for illiquid assets (private equity, private credit, infrastructure, real estate, venture capital): it can be an authorised contractual scheme, an authorised unit trust or an OEIC, run by a full-scope UK AIFM; it deals no more often than monthly, with at least 90 days’ notice for the redemptions, may borrow up to 30% of its net asset value, must appoint an external valuer unless the manager shows the competence and the independence to value the assets itself, and has a depositary that must be able to oversee the valuation; the FCA had registered 34 LTAFs by September 2025, most of them authorised contractual schemes or OEICs.
The investors: the LTAF was built for the DC pension schemes: the permitted links rules of the unit-linked workplace pensions were amended to include it without the old 35% limit on illiquid assets, and a scheme can leave a well-structured performance fee outside the 0.75% charge cap of its default fund; the Mansion House Accord of May 2025, signed by 17 workplace pension providers, aims at 10% of the default funds in private markets by 2030 with at least 5% in the UK, and the LTAF is one of its routes; retail investors can hold LTAF units as a restricted mass market investment since 2023, an unadvised investor confirming that such investments stay under 10% of its net investable assets.
The operations: the daily-priced default fund of a DC scheme holds the monthly-priced LTAF at its last price, so the liquidity of the rest of the default fund absorbs the members’ daily flows; the administrator turns quarterly fund NAVs, which arrive two to three months late, into a monthly price by rolling them forward with the cash flows and, when the AFM decides it, a market adjustment; the commitments to the underlying funds are called over years, so the fund holds a liquidity sleeve and plans the calls against the subscriptions; the authorised contractual scheme is transparent for tax, so the administrator attributes the income to each co-owner and the pension investors keep their exemption on it.
The checks and the economics: the external valuer carries a valuation liability many managers prefer not to keep, and the depositary’s oversight of the valuation is the counterpart, for assets no custodian can hold, of its safekeeping duty; the FCA’s review of private market valuation practices of March 2025 applies to the LTAF managers too; the fees are a few basis points of the fund for the administration and the depositary, with the valuer’s fee on top, all inside the charges the DC schemes report in their value for money data.
Transfer Agency and Fund Services›Transfer Agency
Transfer Agency for UK Funds: the Platforms’ Deals Through Calastone and EMX, the Register for the ACD, the Box, Client Money and the Distributions
UK fund transfer agency is the keeping of the register of the OEICs and unit trusts for their authorised corporate director and the processing of every purchase, sale and switch, here by the custodian’s transfer agency for a range of 80 funds: the deals of the platforms and the wealth managers through Calastone and EMX by the 12:00 noon valuation point, the direct investors identified under the Money Laundering Regulations, the single price from fund accounting, the ACD’s box and the net issues and cancellations, the contract notes, the settlement on T+4, the dealing cash under the client money rules and the DvP exemption, the register, the distributions and the tax vouchers, the reports to HMRC, the lost holders and the dormant assets scheme, and the direct to fund model of 2026.
Worked example, illustrative:client the ACD of a London manager’s 80 OEICs and unit trusts, GBP 120,000,000,000; the custodian’s transfer agency as its delegate (illustrative)register 1,200,000 accounts: the direct holders and their ISAs, and 900 platform and wealth manager nominee accounts holding 88% of the assetsdealing 25,000 deals a day, 90% through Calastone and EMX; the 12:00 noon valuation point; GBP 310,000,000 bought and GBP 270,000,000 sold on the daysettlement T+4 for the platforms (illustrative); the networks’ settlement, CHAPS and Bacs; the ACD’s box nets the dealsrules COLL for the dealing and the register; CASS 7 with the DvP exemption; the Money Laundering Regulations; CRS and FATCA to HMRC by May 31fees GBP 15 a year per direct account and GBP 2 per electronic deal, paid by the ACD (illustrative)
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A UK fund’s register is mostly a list of nominees: 900 platform and wealth manager accounts hold most of the assets and send their deals through Calastone and EMX, so the agent’s day is the noon cut-off, the next price, the box and the dealing cash. The direct investors are the part it serves itself, from the identity checks to the tax vouchers and, for the lost ones, the dormant assets scheme.
Forward pricing and the platforms: COLL prices every deal in an authorised fund at the next valuation point after the deal is accepted, and most UK funds have one valuation point a day, often at 12:00 noon; since the Retail Distribution Review the funds pay no commission to the advisers (2013) and no rebates to the platforms (2014), so the platforms hold clean share classes for their clients in nominee accounts and charge them a platform fee, and the old commission-bearing classes were converted; the platforms, the discretionary managers and the life companies send most of the deals through Calastone or EMX, the order networks of the UK fund market, which also carry the re-registrations between platforms and the share class conversions; the platforms’ own clients never appear on the fund’s register, and for the agent the nominee is the customer.
The box and the client money: the ACD may deal as principal, buying and selling the investors’ shares through its box and having the depositary issue or cancel only the net, which needs the box reconciled each day and never negative; the investors’ money passes through the ACD’s client money accounts, and the AFM’s DvP exemption of CASS 7.11 lets it hold that money outside the client money rules until the close of the next business day if it is paid on to the fund or to the investor by then, with the investor’s written agreement; past that point the money is client money on statutory trust, reconciled daily and reported in the monthly CMAR, and the yearly CASS audit reports on it to the FCA; the direct to fund model of April 30, 2026 lets an ACD remove the box and the client money step by having the investors deal with the fund itself.
AML, tax and the lost holders: the agent applies the Money Laundering Regulations to the direct investors for the ACD and treats the platform or the wealth manager as the customer of a nominee account; the tax work is the distribution tables and the vouchers (the dividend distributions, and the interest distributions of the funds with more than 60% in interest-bearing assets, paid gross since April 6, 2017), the income equalization of the group 2 shares, the ISA records for a manager that runs its own ISA, and the CRS and FATCA reports to HMRC by May 31; the holders lose touch over the decades, so the agent traces them, the unclaimed distributions return to the fund after the period its instrument sets, and since the Dormant Assets Act 2022 an ACD can transfer the value of a holding whose owner it cannot find to the Reclaim Fund, which pays the owner back on request.
The agents and the business: the large UK fund ranges use a few third-party transfer agents (the custodians and the specialist administrators) or their own, priced per account and per deal; the register of an OEIC is kept by the ACD under the OEIC Regulations and COLL and delegated to the agent, which works under the ACD’s responsibility, so the ACD’s oversight, the ISAE 3402 report and the FCA’s supervision of the ACD (COLL, CASS, the Consumer Duty with its attention to the direct investors’ service and costs) carry the controls; the FCA’s policy statement of April 30, 2026 also gave guidance on keeping the register on a distributed ledger, which the industry’s fund tokenization blueprint had prepared.
UCITS ETF Servicing: the Basket Each Morning, the Creations and Redemptions, the ICSD Model and the London Listing
UCITS ETF servicing is the bank acting as the depositary, the administrator and the order desk of an exchange-traded fund, here a sterling corporate bond UCITS ETF of GBP 4,000,000,000 domiciled in Ireland and listed in London: the manager’s basket turned into the portfolio composition file before the open, the authorized participants’ creation and redemption orders by the cut-off, the creation in kind and the redemption in cash with its charge, the NAV at the index’s bid prices, the settlement of the bonds and the shares at Euroclear Bank in the ICSD model, the London trades settling in the same place, the UCITS and ESMA rules, the Overseas Funds Regime and the reporting fund figures for the UK investors.
Worked example, illustrative:fund a sterling corporate bond UCITS ETF, a sub-fund of a London manager’s Irish ICAV: GBP 4,000,000,000, 900 bonds in the index (illustrative)units 50,000 shares a creation unit, GBP 5,000,000 at a NAV of GBP 100; 6 units created in kind and 2 redeemed in cash on the dayparticipants 25 authorized participants signed, 8 active; the cut-off at 4:00 p.m. in kind, 3:00 p.m. in cash (illustrative)settlement the ICSD model: one ISIN, a global certificate at the common depositary; T+2 at Euroclear Bank; CDIs in CRESTrules the Irish UCITS rules and the Central Bank; ESMA’s ETF guidelines; the London listing; the Overseas Funds Regime; reporting fund statusfees GBP 1,500 per in-kind order and up to 0.30% on the cash orders, paid by the APs; 2bp a year to the bank, paid by the fund (illustrative)
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A UCITS ETF’s shares trade all day in London and on the RFQ platforms without the fund, and once a day the authorized participants create or redeem whole units against the basket the bank publishes each morning. In the ICSD model the bonds and the shares settle in one place, Euroclear Bank, whatever the listing, and the arbitrage holds the price to the NAV.
The vehicle: the ETFs sold in the UK are UCITS ETFs, most of them sub-funds of Irish umbrella companies or ICAVs and a few in Luxembourg, managed from London or by the global groups’ London arms; the Irish domicile gives the fund the Irish treaty network (15% US withholding on the US dividends of the equity funds), no Irish tax for its non-Irish investors and a passport across the EU; ESMA’s guidelines of 2014 set the “UCITS ETF” identifier, the disclosure of the portfolio policy and of the indicative NAV, and the investors’ right to redeem directly with the fund when the market for the shares is disrupted; since the UK left the EU an Irish UCITS reaches the UK retail investors through the Overseas Funds Regime, after the temporary marketing permissions regime that ends in December 2026.
The ICSD model: a European ETF listed in four countries used to settle in four national CSDs, with the market makers moving shares between them and the fails that followed; in the ICSD model, which Euroclear Bank and the first issuers started in the 2010s, the shares are issued once into Euroclear Bank and Clearstream Banking Luxembourg under a global certificate held by a common depositary, all the listings settle there, and the national CSDs and their members (CREST through its depository interests) reach the shares through links; by Euroclear’s count more than half of the European ETF market had moved to the model by 2019, with higher settlement rates and narrower spreads reported by the early issuers.
The primary market: the APs (the dealers’ ETF desks and the specialist market makers) have no duty to create or redeem and act when the gap between the share price and the basket pays; a bond ETF works on sampled or custom baskets and on cash orders with a variable charge, since a full index of 900 bonds cannot be delivered; in March 2020 several bond ETFs traded at discounts of several percent to NAVs struck on bond prices that had not yet moved, the ETF price leading the bond market; a UCITS ETF has no US-style tax reason to redeem in kind, so the choice between kind and cash turns on the cost and on the market makers’ inventory.
The UK investor and the economics: a UK investor buys on the LSE (with no stamp duty on the shares of an Irish ETF) or through a platform, holds in CREST or through a nominee, and relies on the fund’s reporting fund status for the capital gains treatment, with the distributions of a bond fund taxed as interest; most European ETF volume trades away from the exchanges on the RFQ platforms and is published through APAs; the servicing is priced from fractions of a basis point to a few basis points of the assets, bundled across the depositary, the administration and the order desk, and the APs pay the order fees and the variable charges.
Transfer Agency and Fund Services›Middle Office
Middle Office Outsourcing in London: the Transfer Under TUPE, the Trade Capture, the T+1 Code, the IBOR, the Reconciliations and the LDI Collateral
Middle office outsourcing is the custodian running a London asset manager’s post-trade work on its own platform, here for a manager of GBP 500,000,000,000 whose 150 operations staff transfer to the custodian under TUPE (illustrative): the trades captured from the manager’s order management system, matched in CTM on trade date as the UK’s T+1 code asks, instructed to the depositaries and custodians for CREST and the ICSDs, the investment book of record and the cash forecast by 7:00 a.m., the reconciliations, the corporate actions consolidated, the LDI collateral and the margin calls, the performance and the attribution, and the service levels, SYSC 8 and the operational resilience rules that frame the service.
Worked example, illustrative:client a London asset manager with GBP 500,000,000,000 under management, 2,500 portfolios: OEICs, LDI funds, pension mandates (illustrative)transfer 150 staff transferred to the custodian under TUPE, 15 kept for the oversight; three waves over 18 months; a ten-year agreementtrades 5,000 a day from the OMS; matched in CTM; 95% allocated, confirmed and matched on trade date under the T+1 codebooks the IBOR and the cash forecast by 7:00 a.m.; 2,000,000 records reconciled a day, 99.5% automaticallycollateral the LDI funds’ gilt repos and swaps margined daily under 40 agreements; the 250bp resilience buffer checked dailyfees 0.8bp of the assets a year (GBP 40,000,000); service credits up to 10% of the month’s fee (illustrative)
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A London manager that outsources its middle office keeps the investment decisions and the accountability under SYSC 8, and the custodian runs the work between the trade and the books with the manager’s former staff, transferred under TUPE. The service is measured by the time of the morning IBOR, the trades matched on trade date and the age of the breaks.
What moves and what stays: a middle office outsourcing moves the work between the trade and the books (the trade support and the matching, the IBOR and the cash forecast, the reconciliations, the corporate actions, the collateral and the margin, the performance, often the security master and the pricing data) to the custodian’s platform, and leaves the manager the investment decisions, the trading, the order management system and an oversight team; London has seen large deals of this kind between the global custodians and the UK managers and insurers’ asset managers over two decades, from the full transfer of the teams to the component deals (the performance alone, the reconciliations alone) and the front-to-back platforms where the custodian also supplies the order management system; each one is a multi-year program on both sides.
The transfer under TUPE: when a service moves to a provider, the Transfer of Undertakings (Protection of Employment) Regulations 2006 move the employees assigned to it automatically, on their existing terms and with their continuity of service (a service provision change), and a dismissal because of the transfer is unfair; the manager gives the custodian the employee liability information at least 28 days before the transfer, and both inform and consult the staff’s representatives; the occupational pension rights for old age stay behind, and the custodian must offer at least a matching contribution of up to 6% of basic pay under the pension protection rules; the same rules apply in reverse at the exit, when the service moves back to the manager or on to the next provider.
The rules: the manager keeps the responsibility for the outsourced work: SYSC 8 requires it to oversee the provider, keep the ability to take the service back and give the FCA access, the FCA expects notice before a material outsourcing, the senior manager responsible for operations answers for it under the SMCR, and the operational resilience rules (in force since March 31, 2022, with the important business services within their impact tolerances by March 31, 2025) take the provider into the mapping and the testing; for the authorised funds the ACD’s delegation stays under COLL and the depositary’s oversight, for the alternative funds under the UK AIFM rules; the critical third parties regime, in force since January 1, 2025, applies only to the providers HM Treasury designates; the custodian’s ISAE 3402 or AAF 01/20 report is the common evidence for the manager’s and the funds’ auditors.
The day and the measures: the UK settles shares on T+2 and moves to T+1 on October 11, 2027 with the EU and Switzerland, so the trade date matching the code asks for is already the standard the service is measured by; CREST has no cash penalties for the fails, while the EU trades carry CSDR’s; the collateral work of a London manager is dominated by the LDI funds since the gilt crisis of September 2022, when the margin calls on the pension schemes’ hedges forced gilt sales until the Bank of England intervened: the resilience buffer the Financial Policy Committee set in 2023 and the FCA’s guidance to the LDI managers are monitored daily; the monthly service report (the matching rate, the time of the IBOR, the breaks by age) is what the oversight team manages by.
Issuer Services›Registrar
The Share Registrar: the Register of Members, CREST and the Certificated Holders, the Dividend and the DRIP, the Gone-Aways and the End of the Paper Certificates
The share registrar of a listed company keeps its register of members and acts on it. The provider here is a specialist registrar, the market standard in the UK, where three registrars keep the registers of most listed companies while the custody banks hold the shares in CREST for the investors. The diagram follows the appointment and the conversion, the register in two parts (the Operator register in CREST and the certificated register), the paper transfers and the deposits into CREST, the corporate sponsored nominee, the plan shares allotted, the dividend paid through CREST and by Bacs with the DRIP, the gone-aways, the unclaimed dividends and the untraced shares, the DEMAT plan of July 2026 to end the paper certificates from late 2027, and the reports with the section 793 analysis.
Worked example, illustrative:the client a UK company on the LSE’s main market: 2,000,000,000 shares; 98.5% in CREST under nominees; 28,000 paper holders (illustrative)the registrar a specialist registrar: keeper of the register, dividend paying agent, DRIP administrator, corporate sponsored nominee, AGM agentthe register the Operator register in CREST for 1,970,000,000 shares; the issuer register for 30,000,000 in certificates; 40,000 nominee participantsthe dividend GBP 0.20 a share: GBP 388,000,000 through CREST; GBP 12,000,000 by Bacs, cheque and the DRIP; no withholding taxthe rules the Companies Act 2006 (sections 113, 555, 776, 793); the Uncertificated Securities Regulations 2001; the articles; DEMAT’s plan of July 2026the fees GBP 50,000 a year plus GBP 2.50 an account, with the dividend, DRIP and transfer fees: about GBP 300,000 a year
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The register is the legal record of who owns the company, and 98.5% of it sits in CREST in the names of the nominees. The registrar’s work is the rest and the boundary with CREST: the paper transfers and the deposits, the dividend, the plan shares, the gone-aways, and from 2027 the move off paper.
The register and the holding chain: a UK company keeps a register of members under section 113 of the Companies Act 2006, open to inspection by anyone for a proper purpose (the company has five working days to comply or ask the court to refuse a request, section 117); since the electronic transfer of title of 2001 under the Uncertificated Securities Regulations the uncertificated part is the Operator register kept in CREST, where the title moves at settlement, and the registrar keeps the certificated part and the record of the whole. The CREST member on the register is usually the nominee company of a custodian, a broker or a platform, so the register shows the nominees and the company learns who stands behind them through the section 793 notices and the shareholder analysis; the corporate sponsored nominees, run by the registrars for the retail holders who want neither a certificate nor a broker, and the CREST personal membership are the other ways to hold.
The registrars and their rules: three specialists keep the registers of most UK listed companies (Computershare, Equiniti and MUFG Corporate Markets, formerly Link, illustrative), with the dividend payments, the DRIPs, the employee plan administration, the corporate nominees, the share dealing services and the AGM work. Keeping a register is not in itself an activity the FCA regulates, unlike the US transfer agents under Rule 17Ad: the registrar’s duties come from the Companies Act, the Uncertificated Securities Regulations and the CREST rules for its role as a CREST registrar, its agreement with the company and the articles, while its nominee, dealing and ISA services are authorized by the FCA under the client assets rules; the company remains liable for its register, and the registrar’s ISAE 3402 report is what the auditors read.
Dividends, gone-aways and unclaimed assets: the board declares an interim dividend and the AGM approves the final; the London Stock Exchange’s dividend procedure timetable fixes the ex-dividend Thursdays and the record Fridays, and no UK withholding tax applies to dividends (the property income distributions of the REITs, paid with 20% withheld, are the exception). The UK has no escheat: the articles let a company stop sending payments to a gone-away, forfeit a dividend unclaimed for twelve years and sell the shares of a member untraced for twelve years, and the Dormant Assets Act 2022 added the share proceeds and the distributions of listed companies to the voluntary Dormant Assets Scheme, whose operator, Reclaim Fund Ltd, takes the money and the liability to repay the owner; the asset reunification programs the registrars and the tracing firms run reach many holders first.
The move off paper: the Digitisation Taskforce chaired by Sir Douglas Flint reported in July 2025 that the UK should end the paper certificates and make it easier for the investors who hold through nominees to see and exercise their rights; HM Treasury set up DEMAT, chaired by Mark Austin, in October 2025 to carry it out, and its first report of July 14, 2026, accepted by the government, plans a statutory instrument in 2027 and a digital register model from late 2027 (an indicative date), in which the certificates cease to be evidence of title for the companies admitted to a regulated market or an SME growth market, before the later steps move every holder into the intermediated model. For the registrar the change is the end of the paper transfers, the stock transfer forms and the lost certificate indemnities, and a register of named holders kept only in electronic form, beside CREST’s move to T+1 on October 11, 2027.
The Note Trustee and Paying Agent of a Eurobond: the Trust Deed, the Common Safekeeper, the Coupon Through the ICSDs, the Default and the Noteholder Meeting
The note trustee of a Eurobond under English law holds the issuer’s covenant to pay on trust for the holders and acts for them under the trust deed, while the principal paying agent moves the money. The provider here is the corporate trust arm of the custody bank, as trustee through its trust company and as agent. The diagram follows a GBP 500,000,000 drawdown from a UK group’s EMTN program from the trust deed and the new global note effectuated by the common safekeeper, through the coupons funded to the agent and paid through Euroclear and Clearstream under the quoted Eurobond exemption, the directors’ certificates and the notices, to a payment default years later: the trustee’s discretion and indemnity, the holders’ direction, the counsel and the trustee’s priority, and the noteholder meeting whose Extraordinary Resolution binds every holder.
Worked example, illustrative:the issue GBP 500,000,000 of 5.25% notes due 2036 from a UK group’s EMTN program; admitted to the LSE’s main market (illustrative)the trustee the custody bank’s trust company as note trustee under the English law trust deed; the bank as principal paying agentthe form a new global note effectuated by the common safekeeper; the holdings in Euroclear and Clearstream; the T+5 closingthe payments GBP 26,250,000 each March 17, funded the business day before by CHAPS; paid gross under the quoted Eurobond exemptionthe default a coupon missed in 2031 and the 14-day grace; 25% or an Extraordinary Resolution to accelerate; 75% to restructurethe fees GBP 7,500 at acceptance and GBP 6,000 a year; hourly default fees and counsel paid ahead of the holders
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For most of a Eurobond’s life the trustee and the agent run the mechanics: the global note at the common safekeeper, the coupon funded the day before and paid through the ICSDs, the certificates and the notices. A default makes the trustee the holders’ single voice under the trust deed, and a meeting of the holders can change the payment terms for all of them by a 75% vote.
The trust deed and its trustee: a Eurobond under English law is usually constituted by a trust deed with a note trustee (and a security trustee when the notes are secured), or issued under a deed of covenant and a fiscal agency agreement with no trustee, the form many issuers of wholesale notes choose; the trustee holds the issuer’s covenant to pay on trust for the holders, so it alone can enforce, and the no-action clause channels the holders’ claims through it. No statute governs the role as the Trust Indenture Act does in the US: the duties come from the trust deed and the general law of trusts, the Trustee Act 2000’s duty of care is usually excluded or modified by the deed, and section 750 of the Companies Act 2006 voids any clause exempting the trustee from liability for its own failure to show the care and diligence of a trustee.
The market and the roles: the trust companies of a few banks and one independent trustee act for most UK and European corporate issues (BNY, Citi, Deutsche Bank, HSBC, U.S. Bank, The Law Debenture Trust Corporation, illustrative), as note trustee, security trustee, principal paying agent, registrar for the registered notes and calculation agent for the floating-rate notes, and the custody banks also act for the ICSDs as common service providers; the trustee and the agent are often two companies of the same group under one relationship. The new global note form introduced in 2006 for the Eurosystem’s collateral rules made one of the ICSDs the common safekeeper of each note, with the amount outstanding kept in their books, and most programs use it for sterling as well as euro notes.
Defaults and restructurings: the trust deed gives the trustee discretions (to waive a breach or agree a change that is not materially prejudicial to the holders, to accelerate, to enforce) and makes it act on the holders’ direction only when indemnified, secured or prefunded; the holders decide by Extraordinary Resolution at a meeting (75% of the votes cast), in writing or by electronic consent through the ICSDs, and a reserved matter (the amount, the rate, the maturity, the currency) needs the higher quorum, so a resolution binds every holder, dissenters included, a collective action the US Trust Indenture Act does not allow for the payment terms. The courts police the majority: Assénagon v Irish Bank Resolution Corporation (2012) struck down an exit consent that expropriated the holders who did not exchange, and a restructuring that cannot reach the thresholds goes to a scheme of arrangement or, since 2020, a restructuring plan under Part 26A of the Companies Act, with its cross-class cram down sanctioned by the court.
The economics: a series pays a few thousand pounds at acceptance and a few thousand a year (GBP 7,500 and GBP 6,000 here, illustrative), so the business runs on volume, the agency fees on the payments and the interest on the money held between the issuer’s payment and the payment to the ICSDs; the default work is billed by the hour with counsel and paid ahead of the holders under the application of moneys clause. The risks are a payment missed or misdirected, a discretion used without the holders’ cover, a document signed outside the trust deed’s conditions and the litigation of a default, which the indemnities, the exculpation clauses within the limit of section 750 and the trustee’s practice of seeking directions, from the holders or from the court, are written to contain.
Issuer Services›AGM
The Annual General Meeting of a Listed Company: the Notice, the Chain of Nominees, the CREST Proxy Instructions, the Poll and the Results
The annual general meeting of a UK listed company is run for it by its registrar, which reaches the registered holders directly and counts the votes that come back through CREST from the custodians and their voting agents. The provider here is the company’s registrar, a specialist, acting as mailing agent, proxy receiving agent and scrutineer of the poll. The diagram follows the meeting date and the resolutions, a members’ resolution under section 338, the notice published more than 21 clear days before the meeting, the proxy forms to the register and the meeting notice down the chain of custodians and voting agents, the institutions’ votes on the voting platforms, the CREST proxy instructions by the deadline 48 hours before, the record time, the poll at the hybrid meeting with the registrar as scrutineer, and the results announced the same day under the UK Corporate Governance Code’s 20% rule.
Worked example, illustrative:the meeting the hybrid AGM of May 7, 2026 in London; the record time 18:30 on May 5; 2,000,000,000 shares in issue (illustrative)the holders 2,500 CREST members holding for the investors; 28,000 certificated holders; 40,000 participants of the registrar’s nomineethe notice published April 2, 2026, beyond the 21 clear days; the website, the RNS and website communications to the registerthe agenda 20 resolutions: the accounts, the remuneration report, the dividend, eleven directors, the authorities; one members’ resolutionthe votes CREST proxy instructions by 11:00 on May 5; 75% of the shares voted; a poll on every resolution counted by the registrarthe results the RNS and the website the same day; 22% against the remuneration report and the Code’s response; the registrar’s fee about GBP 40,000
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The company sees its nominees on the register and reaches its investors through the custodians and their voting agents. The votes come back as CREST proxy instructions by the deadline 48 hours before the meeting, and the registrar’s count of the poll as scrutineer gives one result the company announces the same day.
The chain of nominees: in the UK the CREST members are on the register in their own names, usually as the nominee companies of the custodians, the brokers and the platforms, so the company’s register shows the nominees, and the vote of an investor travels from its stewardship team through a voting platform and its custodian to a CREST proxy instruction lodged in the nominee’s name; the company learns who its investors are through the section 793 notices and the shareholder analysis, and the US list of the consenting owners has no UK counterpart. The shareholder rights directive, implemented in the UK in 2019 and kept after Brexit, requires the intermediaries to pass the meeting information down and the votes up and lets a holder confirm its vote was counted; the platforms that link the investors to the registrar (Proxymity, illustrative) shorten the chain, and DEMAT’s later steps aim to make it work better for the investors holding through nominees.
The meeting rules: a public company holds an AGM within six months of its year end (section 336) on at least 21 clear days’ notice (section 307A; the other general meetings of a traded company on 14 days when the members approve it each year and electronic voting is offered); the record time is no more than 48 hours before the meeting not counting the non-working days (section 360B) and the proxy deadline no earlier than the same 48 hours (section 327); members with 5% may requisition a resolution (section 338) or a general meeting (section 303); the poll results go on the website of a quoted company (section 341), and members with 5% may require an independent assessor (section 342). The articles set the rest, including the hybrid meetings most large companies have held since 2020, the investor bodies favoring a physical meeting beside the online platform.
The votes and the Code: the remuneration report is put to an advisory vote each year (section 439) and the remuneration policy to a binding vote at least every three years (section 439A); the UK Corporate Governance Code expects every director to stand for re-election each year (Provision 18) and, when 20% or more of the votes go against a resolution the board supports, an explanation with the results, an update within six months and a summary in the annual report (Provision 4); the authorities to allot, to disapply pre-emption rights within the Pre-Emption Group’s Statement of Principles of 2022 and to buy back shares are renewed each year. The proxy advisers (ISS, Glass Lewis, the Investment Association’s IVIS, PIRC, illustrative) publish their recommendations a week or two before, and the proxy advisors regulations of 2019 make them disclose their code of conduct, their methods and their conflicts, with the FCA as their supervisor.
The economics and the risks: the company pays the registrar for the mailing, the proxy count and the scrutineer (about GBP 40,000 for a routine meeting here), the printer, the hybrid platform and, in a contested vote, a proxy solicitation firm (illustrative); the investors pay their voting agents and the advisers. The risks are in the reconciliation of the chain: the over-votes when a nominee’s instructions exceed its holding at the record time, the shares on loan and not recalled, the instructions lost or late between the platforms, the custodians and CREST, a close vote decided by the scrutineer’s rulings; the RNS the same afternoon and the 20% rule close the meeting in public.
A Credit Rating for a New Sterling Bond Issue: the Issuer-Paid Engagement, the Committee, the Notice to the Issuer, the Publication and the FCA
Credit rating is the service through which a credit rating agency registered with the FCA publishes its opinion on an issuer’s ability to pay a debt on time, here the senior notes of a UK industrial group launching GBP 1,000,000,000 of sterling bonds: the engagement paid by the issuer under a cost-based fee schedule and set apart from the analysts, the second agency and the Article 8d consideration of a smaller one, the management meeting and the inside information, the analysts’ model under the published methodology, the rating committee and the analyst rotation, the notice to the issuer a full working day before, the publication to all at once, the ratings in the capital, collateral and index rules, the surveillance with the outlook and the watch, the conflict rules, and the FCA’s supervision under the UK CRA Regulation.
Worked example, illustrative:issuer a UK industrial group rated BBB+ stable; GBP 1,000,000,000 of senior unsecured notes in 7-year and 12-year tranches (illustrative)agency a credit rating agency registered with the FCA, endorsing its group’s non-UK ratings; paid by the issuer, published free to allfee GBP 400,000 for the issue (4bp) and GBP 120,000 a year for the surveillance, from a cost-based schedule (illustrative)process the data room and the management meeting; the analysts’ model; a committee of five; the issuer told a full working day beforepublication a press release to all at 07:00 London on the launch day; the methodology and the sensitivities; the rating feedoversight the UK CRA Regulation: conflicts, rotation, two agencies for structured finance; the FCA since January 1, 2021
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A credit rating is paid for by the issuer and published to everyone at the same moment, after the issuer has had a full working day to check the facts: the fee is set apart from the analysts, a committee votes and the lead analyst rotates. The rating’s weight comes from the capital, collateral and index rules that cite it, so a downgrade across BBB- moves money by itself.
The UK CRA regime: the EU’s Credit Rating Agencies Regulation of 2009, amended in 2011 and 2013, became UK law at the end of 2020, and the FCA took over from ESMA the registration and the supervision of the UK agencies on January 1, 2021; S&P, Moody’s and Fitch rate from UK companies registered with the FCA, as do smaller agencies, and a rating issued outside the UK can be used for regulatory purposes in the UK only if a UK-registered agency of the group endorses it or the foreign agency is certified. The regulation sets the conflicts and the organization (Annex I), the methodologies (rigorous, systematic, continuous and validated, with a consultation before a change), the disclosure of each rating and of the agency’s performance, the rotation of the analysts, the double rating of structured finance and the civil liability, and the FCA charges the agencies its supervision fees.
The issuer-pays model and its conflict: the agencies sold their manuals to investors until the 1970s, when the issuers began to pay and the ratings became free to read; the conflict is disclosed and managed under the regulation, with the fees set by the commercial group from a non-discriminatory, cost-based schedule, the analysts kept from the fee discussions, no consulting for a rated issuer, a disclosure to the FCA of the clients above 5% of the revenue, and the rotation of the lead analysts after four years. The regulation’s answer to the concentration of the market, the consideration of an agency with no more than 10% of it whenever two are hired (Article 8d), has changed few choices: the three large agencies issue most of the ratings outstanding, and the FCA’s wholesale data market study of February 2024 looked at the prices and the license terms of the ratings data they sell.
The scales and the users: the long-term scale from AAA to D (Aaa to C at Moody’s) with investment grade at BBB- and Baa3 and above, the short-term scale for the commercial paper, the notching of the issue ratings for the subordination and the structure, the outlook over 12 to 24 months and the watch over about 90 days. In the UK the ratings drive the banks’ capital through the mapping of the external credit assessment institutions to the credit quality steps, the insurers’ capital and the matching adjustment under Solvency UK, and the Bank of England’s collateral eligibility in the Sterling Monetary Framework, while Article 5a asks every firm to make its own assessment; the agencies publish a calendar for their sovereign ratings, released on Fridays after the markets close.
The economics and the liability: an agency’s revenue comes from the new issue fees in basis points of the principal (with a minimum and a cap, and a frequent issuer program for the large borrowers), the yearly surveillance fees, the structured finance fees per deal and the subscriptions to the ratings data and research, with operating margins typically above 50% for the largest. The UK regulation gives an investor or an issuer a claim against an agency that infringes it intentionally or with gross negligence where the infringement affected the rating relied on (Article 35a), and the FCA can fine the agencies and suspend the use of their ratings; the ESG ratings, unregulated so far, need to be authorized by the FCA from June 29, 2028 under the Treasury’s order of 2025, with the FCA’s final rules expected at the end of 2026.
Data, Ratings and Indexes›Index
An Equity Index and Its Quarterly Review: the Ground Rules, the Data, the Licenses, the Closing Auction and the UK Benchmarks Regime
An equity index is the service through which an index administrator publishes a set of rules and a calculation that funds and contracts track, here a UK large-cap index of 100 companies run by an administrator authorized by the FCA: the ground rules and the index committee with its buffer for the additions and deletions, a consultation on a rule change, the licenses to the UK tracker funds, the London-listed ETFs, ICE Futures Europe and the banks’ structured products, the prices, shares, free floats and corporate actions that feed the calculation, the quarterly review announced to all with the pro forma files, the brokers who facilitate it, the at-close orders and the LSE’s closing auction where the funds trade at the prices the index records, and the oversight under the UK Benchmarks Regulation with the IOSCO assurance.
Worked example, illustrative:index a UK large-cap index of the 100 largest eligible companies on the LSE’s main market, weighted by investable market cap (illustrative)tracking GBP 150,000,000,000 in UK index funds and London-listed ETFs; the futures and options on ICE Futures Europe (illustrative)review quarterly, effective after the close of the third Friday of March, June, September and December; announced nine days beforedata the LSE’s trades in real time; the shares and the free float from the RNS and DTR 5; the corporate actions from two vendorslicenses 2bp a year on the tracking assets; GBP 0.10 to GBP 0.30 per futures or options contract; data subscriptions (illustrative)governance an index committee and an oversight committee; the UK Benchmarks Regulation and the FCA; a yearly IOSCO assurance report
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An index is published rules plus a calculation, and the money that tracks it is what makes it a business: every decision is announced to all at once and in advance, so the funds can trade it in the closing auction at the prices the index records. The licenses on those assets and on the futures pay for the committee, the data and the calculation.
The index business: the large providers (FTSE Russell, part of LSEG, MSCI, S&P Dow Jones Indices, STOXX, and Bloomberg and ICE for the bond indexes, illustrative of the market) earn on the assets that track their indexes, on the derivatives that settle on them and on the data that the active managers buy to benchmark against them. The London-listed ETFs are mostly UCITS domiciled in Ireland or Luxembourg, the UK index funds are authorised OEICs and unit trusts, and the UK retail structured products have long used the large-cap index as their reference, so a UK index administrator licenses into all three; the passive share of the funds has grown, and with it the weight of the license fees in the funds’ charges.
The rules and the review: a capitalization index weights each company by its investable shares, so the free floats and the share counts are updated each quarter and on events; the additions and deletions follow a fixed ranking with a buffer that limits the turnover, and the committee applies the ground rules and rules on the cases they do not cover. Every change is announced to all at once with notice, since the funds have to trade it, and the companies added rise between the announcement and the effective day (the index effect), a cost the index funds bear and the arbitrageurs earn; in the UK the funds also pay the 0.5% stamp duty reserve tax on the shares they buy, while the ETFs’ own units trade free of it.
The UK Benchmarks Regulation: the EU regulation of 2016, onshored at the end of 2020, requires the administrator of a benchmark used in the UK to be authorized or registered by the FCA (a foreign administrator being recognized, endorsed or covered by an equivalence decision), with an oversight function, a published methodology and benchmark statement, consultations on material changes, controls over the input data and the conflicts, a complaints procedure and record keeping; the foreign benchmarks remain usable in the UK in the transitional period to December 31, 2030. HM Treasury’s consultation of December 17, 2025 proposed a narrower regime, cutting the scope by 80% to 90%, with the administrators the Treasury designates supervised by the FCA and an overseas recognition regime for the foreign ones; until it is legislated the current regulation applies, and the providers keep publishing their IOSCO compliance statements and assurance reports.
The review day as a market event: the third Friday of the quarter is also the expiry of the index futures and options on ICE Futures Europe, settled on the LSE’s intraday auction at 10:00, and the closing auction carries several times its usual volume as the funds and the market makers trade the review. The index funds take the closing price as their execution benchmark, and the share of the UK volume traded in the closing auction has grown with them. A calculation error or a late corporate action can move billions, so the administrators keep an error policy (the threshold above which a level is restated) and the funds check the pro forma files against their own.
Data, Ratings and Indexes›Market Data
Market Data Distribution: the Venues’ Feeds, the Bond Tape, the Ticker Plant, the Entitlements per User and the Reasonable Commercial Basis
Market data distribution is the service through which a vendor takes in the venues’ quotes and trades, normalizes them and delivers them to the users the venues license, here a global vendor serving a London bank: the vendor and subscriber agreements under the venues’ policies, the UK bond consolidated tape live since June 2026 and the APAs’ post-trade feeds, the venues’ direct feeds with their order books, the ticker plant that builds the consolidated view of the shares the UK has no tape for, the terminal and the real-time feed, the entitlements checked per user, the non-display and derived data uses declared to the venues, the monthly usage reports and the fees passed through, the venue audits with their back-billing, and the FCA’s rules on the reasonable commercial basis and the tapes.
Worked example, illustrative:vendor a global market data vendor: 120,000 terminal users, 1,500 feed clients, 400 sources (illustrative)client a London bank with 1,500 professional terminal users and 30 feed applications (illustrative)feeds the venues’ direct feeds at the colocation sites around London; the APAs; the UK bond consolidated tape since June 2026fees GBP 2,000 a terminal a month; the venue, APA and tape fees passed through; non-display fees billed direct (illustrative)reporting the users by entitlement each month to each venue, APA and the tape provider; audits every two to three yearsrules UK MiFIR’s reasonable commercial basis and the free delayed data; the bond tape live; the equity tape in design
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A market data vendor carries data the venues own and price within the FCA’s reasonable commercial basis rules: the venues write the policies and the fees, and the vendor’s work is the ticker plant that turns hundreds of feeds into one and the entitlements that count every user. The bond tape has given the UK one record of the bond trades since June 2026; for the shares the vendor still builds its own.
The venues and the missing equity tape: UK shares trade on the LSE’s order book and auctions, on Cboe Europe, Aquis and Turquoise, with the systematic internalizers and the dark books beside them, and the trades made off the venues are published through the APAs under UK MiFIR’s post-trade transparency; no consolidated tape carries the shares, so each vendor assembles the market from the venues’ feeds, and the LSE’s prices serve as the reference. The FCA has built the tapes in sequence: the bond tape first, run by Etrading Software as ETS Connect UK since June 2026, then the equity tape, still being designed in 2026.
The bond tape and the transparency regime: the FCA rewrote the post-trade transparency rules for bonds and derivatives in a regime in force since December 2025, with a narrower scope and simpler deferrals by trade size and liquidity, and the bond tape aggregates every bond trade published by the venues and the APAs into one stream, the deferred trades appearing when their deferral ends; the tape provider, chosen by the FCA after a tender, licenses its data to the vendors and the users, and the evaluated pricing services, the funds and the dealers use it for their prices and their checks. Its US counterpart is FINRA’s TRACE feed.
The policies and the audits: each venue’s policies define the uses and their fees: the display use per user (professional or non-professional), the non-display use per firm by category, the derived data, the redistribution, the delayed data free after 15 minutes. The vendor counts and reports the display users it permissions, the client declares its non-display uses and its internal redistribution, and the audits every few years test both; the large users keep a market data team and an inventory system (illustrative: MDSL, TRG Screen) to manage a cost that grows with every new product and user.
The rules and the economics: UK MiFIR, onshored from the EU’s, makes the venues, the APAs and the tape providers sell their data on a reasonable commercial basis (cost-based prices with a reasonable margin, published terms and policies, no discrimination, a charge per user) and give it free after 15 minutes, and the FCA’s wholesale data market study of February 2024 examined the prices and the license terms of the vendors, the benchmark administrators and the sellers of the ratings data. The vendors price their terminals per user per month under multi-year contracts and their feeds by application and site, with the reference data, the evaluated prices and the analytics beside them (LSEG, Bloomberg, FactSet and ICE among the largest, illustrative); the venue fees pass through at the venues’ rates and the vendor earns on its own service, so the client sees two bills in one.
Evaluated Pricing of the UK Funds’ Bonds: the Bond Tape, the Evaluators, the 12:00 Valuation Point, the Challenges and the Depositary’s Oversight
Evaluated pricing is the service through which a pricing service gives the funds a price for each bond that has not traded at their valuation point, here the gilts and the sterling, euro and dollar credit of a UK fund manager’s authorised bond funds: the appointment under the valuation policy, the trades from the UK bond consolidated tape and the APAs, the GEMMs’ prices and the dealers’ runs, the evaluators’ curves and comparables, the file at the 12:00 London valuation point to the fund administrator, the tolerance checks, the fair value prices and the swing before the price, the price challenges, the depositary’s oversight under COLL, the valuation committee and the board, and the pricing errors, the fair value levels and the audit.
Worked example, illustrative:service evaluates 2,500,000 fixed income securities daily at several snapshot times, 25,000 sterling and euro corporates among them (illustrative)client a UK authorised fund manager: 30 bond funds, GBP 60,000,000,000, 9,000 positions; single-priced at 12:00 London (illustrative)inputs the UK bond consolidated tape and the APAs; the GEMMs and the DMO’s gilt reference prices; the dealers’ runs and quotesdelivery the mid evaluation at 12:00 London; the file by 12:45; the funds’ prices by about 14:00 with the swingchallenges 120 a day across the clients, a third leading to a change; one price for all clients (illustrative)oversight the valuation committee and the ACD board; the depositary under COLL 6.6; the 0.5% error practice; FRS 102 levels; the audit
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Most bonds do not trade on a given morning, and a UK fund deals at its noon price every day: the pricing service fills the gap with one evaluation per bond from the trades on the bond tape, the quotes and the comparables. The fund manager keeps the responsibility for the price and the depositary checks it, so the challenges, the back-testing and the 0.5% error practice are part of the service.
Why bonds need evaluations: a UK authorised fund values its scheme property at its valuation point each dealing day (12:00 London for many) and deals the orders received before it at the price that results (forward pricing under COLL 6.3), while only a fraction of the corporate bonds trade on a given morning. The pricing services fill the gap with evaluations built from the trades, the quotes and the comparables, on the mid for the single-priced funds and with a bid and an offer for the dual-priced unit trusts that remain, a convention each fund sets in its prospectus; COLL 6.3 lets the manager use a fair value price where it has reasonable grounds to think no reliable price exists, and the same evaluations go to the custodians, the insurers, the pension schemes and the segregated mandates.
The manager and the depositary: the authorised fund manager is responsible for the valuation and the pricing, outsources the evaluations under the SYSC rules on outsourcing and keeps the oversight (the due diligence, the challenges, the back-testing, the valuation committee); the depositary, independent of the manager, must take reasonable care that the valuation and the pricing follow COLL and the prospectus, and is told of the pricing errors and their correction. In UK practice an error of 0.5% of the price or more is compensated, and the board of the authorised corporate director, with its independent members, considers the quality of the service the funds receive in the yearly assessment of value.
The bond tape and the fair value levels: since June 2026 the UK bond consolidated tape gives the evaluators and the funds one record of the bond trades published by the UK venues and APAs, with the deferrals of the FCA’s regime of December 2025, the UK counterpart of TRACE for the back-testing and the challenges. The funds’ financial statements follow FRS 102 and the Investment Association’s SORP for authorised funds, with the investments disclosed by the three-level fair value hierarchy: a gilt priced from the GEMMs’ quotes at level 1 or 2, an evaluated corporate bond at level 2 when the inputs are observable, a distressed bond on a single broker quote or a model at level 3; the auditors test the prices against a second source and the subsequent trades.
The market and its risks: a few services price most of the fixed income the UK funds hold (illustrative of the market: ICE Data Services, Bloomberg BVAL, LSEG, S&P Global), and the managers take a primary and a secondary service per asset type, the gilts often priced from a vendor’s composite of the GEMMs’ quotes. The risks are the stale price in a fast market (the gilt market of September and October 2022, when the LDI funds’ forced sales moved the long gilts by tens of points in days), the dependence on a single vendor, the noon snapshot taken in a thin market, and the conflict of a service paid by the clients whose holdings it prices; the FCA reviews the managers’ valuation practices, as it did for the private assets in its review of March 2025.
Network, Controls and Billing›Network
Network Management: the Sub-Custodians of 100 Markets, the Depositary’s Delegation of Safekeeping, the CSD Assessments and the Switch of an Agent
Network management is the custodian’s selection and supervision of the agent banks and depositories that hold its clients’ assets in the markets where it is not itself a member of the depository. The diagram follows a market from the request for proposal to three banks and the due diligence visit, through the sub-custody agreement and the independent insolvency opinion the UCITS rules require, to the depositary’s delegation of safekeeping under COLL 6.6B with the delegates listed in the prospectus and the custody risk assessment of each CSD, the monthly KPIs and the risk ratings, the market advisories to the clients, a market closed by sanctions with the reports to OFSI, and the switch of an agent with the assets realigned at the depository over a weekend.
Worked example, illustrative:network 100 markets: 10 operated directly, 90 through 60 agent banks; GBP 3,000,000,000,000 held abroad (illustrative)selection an RFP to three banks per market every 5 to 7 years; the AFME questionnaire; about 30 visits a yearagreement a segregated omnibus account; no lien beyond the fees; the insolvency opinion; the agent paid 1.5bp a year plus GBP 8 a tradedepositary the safekeeping delegated under COLL 6.6B with the liability unchanged; the delegates in the prospectus; the CSDs assessedmonitoring 99.5% settled on time, 98% of income on pay date; agents rated 1 to 5; the yearly credit and service reviewchange 1,000 advisories a year; OFSI and the sanctions programs; an agent switch with 90 days’ notice and one conversion weekend
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A custodian present in 100 markets is a member of the depository in a few of them and relies on agent banks for the rest, so its network is a supply chain it chooses, contracts, monitors and sometimes replaces. For the UK funds that chain is the depositary’s delegation of safekeeping, under rules that keep the depositary liable for the loss of the assets, and the clients see the work through the advisories and the switches.
The delegation of safekeeping: the depositary of a UK UCITS may delegate the custody of the financial instruments (COLL 6.6B, carried over from the UCITS V rules of 2016) only if it does not do so to avoid the rules, has an objective reason, has chosen the delegate with all due skill, care and diligence and keeps reviewing and monitoring it, and if the delegate has the structures and the expertise, is under effective prudential regulation and supervision with a periodic external audit, segregates the depositary’s clients’ assets from its own and from the depositary’s, and keeps them out of its estate in an insolvency, backed by an independent legal opinion for a delegate abroad. The same conditions pass down to any sub-delegate. The depositary stays liable for the loss of a financial instrument held in custody by any delegate, with the burden of proving an external event beyond its reasonable control, and cannot contract out of it; the depositary of an AIF under FUND 3.11 may discharge its liability by contract for a delegate, under conditions, a choice some NURS make.
The CSDs and the country risk: the services a CSD provides as a depository are not a delegation of safekeeping under the UCITS rules, so the CSDs are assessed in the depositary’s custody risk file, with no delegation contract, from the AGC questionnaire, the rating firms’ assessments and the network team’s visits; the country risk (the expropriation, the capital controls, the sanctions) and the decision to invest in a market stay with the ACD and its investment manager, the depositary supplying the information. The prospectus of each authorised fund describes the safekeeping functions delegated, lists the delegates and sub-delegates or points to the list online, and states the conflicts of interest that may arise; the custodians that are not depositaries (for the pension schemes, the insurers, the managers’ segregated mandates) set the standard of care in the custody agreement.
Own branches and agent markets: a custodian that is a member of the local depository controls the cut-offs, the data and the client service, and keeps the agent’s margin, at the price of a license, a local team, the depository membership and the capital; an agent bank brings the local expertise and spreads its fixed cost over the other global custodians it serves. Some global banks run proprietary networks of 50 to 60 markets and sell them to the other custodians, most custodians run a few markets directly and buy the rest from the regional networks, and the ICSDs are the route for the Eurobonds and, since the migration of March 2021, for the Irish shares. The AFME due diligence questionnaire standardizes the questions to the agent banks, the agent’s know-your-customer review of the custodian is part of the file, and the concentration of the emerging market assets in a few regional networks is a risk the network committees watch.
The market changes and the switches: the advisories carry the market structure changes to the clients (the US move to T+1 on May 28, 2024; India’s T+1 completed in January 2023; the CSDR cash penalties in the EU since February 1, 2022; the UK, the EU and Switzerland at T+1 on October 11, 2027), the holidays, the tax and registration rules and the sanctions, of which the Russian market since 2022 is the reference; in the UK the custodian applies the sanctions regulations made under the Sanctions and Anti-Money Laundering Act 2018, freezes the assets of the designated persons, reports to OFSI and needs its license for any release. A switch of agent is a project of six to nine months, under the same delegation rules: the due diligence on the new agent, the accounts opened, the powers of attorney and the beneficial owner registrations moved, the realignment free of payment on a weekend, the parallel running of the reclaims and the income; the custodian bears the cost, since the margin by market (what it bills by tier less what it pays the agent, see Billing) is its own.
Network, Controls and Billing›Controls Report
The Controls Report: the Yearly Test of the Custodian’s Controls Under ISAE 3402 and AAF 01/20, the Access Terms, the Bridge Letters and the Clients’ Reliance
The controls report is the reporting accountant’s yearly report on the custodian’s internal controls over the services its clients rely on, issued in the UK under the IAASB’s ISAE 3402 and the ICAEW’s AAF 01/20 in one document. The diagram follows the custody report through a year: the 14 control objectives and the 200 controls, the engagement, twelve months of testing by samples, the subservice organizations carved out and monitored, the exceptions and the management responses, the Type 2 report issued in November with the directors’ statement, the access terms for the clients and their auditors, the auditors’ reliance under ISA (UK) 402 and the year-end confirmations, the complementary controls the clients run themselves, the bridge letters to the clients’ year-ends, and the supervisors’ use of it beside the CASS audit.
Worked example, illustrative:reports five Type 2 reports a year under ISAE 3402 and AAF 01/20: custody, depositary, fund administration, lending, middle office (illustrative)custody report 14 control objectives and 200 controls: settlement, income, corporate actions, safeguarding, reconciliation, access, changeperiod October 1, 2025 to September 30, 2026; issued November 13, 2026; the bridge letters to the clients’ year-endsstandards ISAE 3402 with the ICAEW’s AAF 01/20 in one report; the parent’s SOC 1 under SSAE 18 for the US clients; CREST and the agents carved outresult an unqualified opinion; deviations on 3 of the 200 controls, with the management responsesusers 2,500 clients and their auditors (ISA (UK) 402); the pension trustees; the PRA and the FCA beside the CASS audit
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One independent test of the custodian’s controls stands in for the thousands of audits its clients would otherwise run, and the clients’ auditors plan their own work on it. The coverage has edges: the period ends on September 30, the subservice organizations are carved out, the controls on the clients’ side are theirs to run, and the safety of the client assets is the subject of a separate CASS audit.
The standards: the IAASB’s ISAE 3402 governs the assurance reports on the controls of a service organization relevant to its clients’ financial reporting, and the ICAEW’s technical release AAF 01/20, which replaced AAF 01/06 for the periods starting on or after July 1, 2020, frames the UK reports for the custodians, the administrators, the investment managers and the pension administrators: the control objectives by service, the directors’ statement, the access of the clients and their auditors to the report, the treatment of the subservice organizations (carve-out or inclusive) and of the modified opinions, with ISAE 3000 for the objectives beyond the financial reporting. A UK custodian issues one report meeting both, and a group with US clients adds a SOC 1 under the AICPA’s SSAE 18. A Type 1 report covers the description and the design at a date, a Type 2 report adds the operating effectiveness over a period, usually twelve months, and the clients ask for the Type 2.
The users: the auditor of a fund, a company, a pension scheme or an insurer applies ISA (UK) 402: it identifies the services that affect its client’s accounts, checks that the report covers them, the right period and the relevant objectives, weighs the exceptions, tests the complementary user entity controls at the client, and uses the Type 2 as evidence of the operating effectiveness, with the bridge letters, inquiries and the year-end confirmation of the holdings and the cash for the months after the period. The pension scheme trustees read the report as part of their own internal controls under the Pensions Regulator’s code, the ACDs and their boards read it in their oversight of the delegates and in the assessment of value, the depositaries of other funds read it when the custodian holds for them, and the consultants read the count of exceptions year on year as a quality signal.
The exceptions and the opinion: every deviation found in the samples is described in the tests and results with the reporting accountant’s conclusion; a few deviations with the control objective still achieved leave the opinion unqualified, while a control objective not achieved (an access control on the settlement system failing for months, a reconciliation not performed) brings an opinion qualified for that objective, which the clients’ auditors must then address with their own work. AAF 01/20 treats an objective left out or reworded to avoid a poor result as a misstatement, and the management responses sit in the other information, outside the opinion. Behind the report stand hundreds of control owners, a program office, the second line’s testing and internal audit; the program costs several million pounds a year in fees and staff and saves the custodian the separate audits and questionnaires of thousands of clients.
The supervisors and the CASS audit: the custody bank is authorized by the PRA and regulated by the FCA, which read the controls reports and their exceptions among the evidence of its controls, with the operational resilience rules (the important business services, the impact tolerances, in full since March 2025) and the outsourcing and third-party risk rules of SYSC 8 and the PRA’s SS2/21 on the clients’ side. The safety of the client assets has its own assurance: under SUP 3.10 the firm’s CASS auditor reports to the FCA each year on its compliance with CASS 6 (and CASS 7 where it holds client money), under the FRC’s assurance standard, and a large firm also files the monthly CMAR and keeps a CASS resolution pack; the FCA reads the CASS report and the controls report side by side.
Network, Controls and Billing›Billing
Billing: How the Depositary and Custodian Is Paid, From the Basis Points by Market Tier and the VAT to the Monthly Invoice, the Deposits and the Assessment of Value
Custody and depositary billing is how the bank is paid for holding, overseeing and servicing its clients’ assets: a depositary fee in basis points of each fund, safekeeping fees in basis points by market tier, transaction fees per settlement, the revenue on the clients’ cash and FX, the out-of-pocket expenses at cost, and VAT at the standard rate on the depositary and safekeeping fees, all set in a fee schedule negotiated for five years. The diagram follows an ACD’s 80 funds through the schedule and the relationship pricing behind it, the clients’ cash held as deposits and placed at the Bank of England, the monthly calculation, the invoice with the VAT, the VAT declared to HMRC, the payment out of the scheme property, the fee review and the disputes, the revenue mix of the bank, the consultant’s search and the repricing at renewal, and the ACD’s yearly assessment of value.
Worked example, illustrative:client an ACD with 80 authorised funds: GBP 120,000,000,000, 55% in the UK, 45% in 60 markets abroad (illustrative)schedule a depositary fee of 2bp to 0.5bp by band, 1.2bp on average; safekeeping 0.3bp in the UK, 1bp to 25bp by tier abroad; GBP 4 per CREST settlementthe month GBP 1,200,000 depositary, GBP 1,515,000 safekeeping, GBP 240,000 of transactions, GBP 60,000 out-of-pocket: GBP 3,015,000VAT 20% on the depositary and safekeeping fees, GBP 543,000; GBP 3,558,000 invoiced; a cost the funds cannot recoverthe bank GBP 3,000,000,000 of revenue: 70% fees, 30% net interest income on GBP 60,000,000,000 of client deposits (illustrative)renewal five-year terms; the consultant’s search; a 15% repricing with fund administration bundled; the assessment of value each year
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The bank’s fees are set once every five years and computed every month from the same books of record that hold the assets, so the market values drive the invoice, and VAT adds a fifth to the depositary and safekeeping lines. Beside the fees, the clients’ cash funds the bank’s balance sheet, and the net interest income on it is close to a third of the revenue in the example.
The fee schedule: for a UK authorised fund the depositary fee is a percentage of the fund’s value on a sliding scale, accrued at each valuation point and paid monthly out of the scheme property, with the safekeeping fees by market tier (the UK and the main developed markets lowest, the frontier markets highest, where the agents’ fees and the operations cost most), the transaction fees by type and market, the cash and the FX terms, the out-of-pocket expenses at cost and the minimums; the prospectus must disclose every payment out of the scheme property, so a new fee or a higher rate needs the prospectus changed and the investors told in advance under COLL 4.3. The custody of the pension schemes and the insurers follows a schedule of the same shape without the depositary line. The cost side is mostly the network: the custodian pays its agents by market and bills its clients by tier (see Network).
VAT: the management of a special investment fund, which includes the UK authorised funds, is exempt from VAT, so the ACD’s annual management charge carries none; the depositary’s safekeeping and oversight fall outside that exemption since the Court of Justice’s Abbey National judgment of 2006, and the custody services are taxable, so the depositary and safekeeping fees carry VAT at the standard rate of 20%, while the dealing and payment services can be exempt as financial services; the funds and most pension schemes cannot recover the VAT, which adds a fifth to those lines of their ongoing charges. On its own side the bank recovers only part of its input VAT under its partial exemption method, and the scope of the fund management exemption was the subject of an HMRC consultation from December 2022.
The cash, the FX and the revenue mix: the clients’ cash balances earn a rate the bank sets or negotiates against Bank Rate less a spread, with the sweep to a money market fund as the alternative; the standing instruction FX is priced at a published benchmark plus a disclosed spread since the FX reforms of 2014 to 2017 (see Cash and FX). In a custody bank the fees are typically about two thirds to three quarters of the revenue and the net interest income the rest: the low rates of 2009 to 2021 compressed it, the rises of 2022 and 2023 lifted it while the deposits fell as the clients moved cash to the money market funds and the Bank of England’s quantitative tightening shrank the reserves. The fees face a steady compression from the growth of the passive funds, the consolidation of the managers and the consultants’ searches, and the banks answer with scale, automation, the bundling of the fund administration and the minimums.
The governance of the fees: the ACD’s board approves the depositary agreement and its fees and, since September 30, 2019, assesses the value of each fund every year under COLL (the seven criteria, with at least two independent directors and a quarter of the board independent) and publishes the assessment; the depositary’s fees enter the costs and the comparable market rates of that review, and the ongoing charges figure in the investor documents shows them with their VAT. The pension trustees must act in the members’ interest on costs and report them in the chair’s statement, the insurers weigh the custody costs in their unit-linked funds’ charges, and the FCA’s Consumer Duty asks the manufacturers of the funds to show that the price is reasonable for the benefits, the depositary’s and the custodian’s fees included.
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